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Client Happiness Happy Business

Client Happiness… Happy Business

Suffice to say that in any business, client happiness amounts to a happy business– your business. In the advertising world where business marketing meets conceptual communications …objectives, strategies and creative all need to be integrated to provide the one strong solution … it’s important to keep the following in mind to earn client happiness! This […]

Case Study - A new Adrien Gagnon for todays Quebecer

Case Study: A new Adrien Gagnon for today’s Quebecer!

Adrien Gagnon, the Quebec Natural Health Products provider for over 60 years, found themselves losing their market, their leadership and their relationship with Quebecers. As such, they needed to reposition their brand to the Quebecer of today, providing a contemporary and youthful image. With our understanding of the regional market differences in Quebec, we were […]

The Lost Art of Listening

The Lost Art of Listening

In this business, we all want to keep our clients happy.  Yet in this busy, fast paced go go go world, one key component is lacking – listening! Instead of hearing what our clients are saying, we are so eager to “sell” our latest idea, fix a problem or answer a question, that we interrupt, […]


Business Success Must-Haves: A 25 Year Perspective

There’s a lot out there about how business has changed over the last decade, let alone 25 years. During the course of our journey leading to this point, suffice to say, 3H Communications has not only seen many changes… it has embraced them. My earlier blog written last week speaks to those business changes. Here, […]


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