by Belinda Lui | Dec 6, 2013 | Advertising, Latest
I took a few courses at Seneca @ York University in Creative Advertising before pursuing a degree in Communications, and my favourite project while I was there was to create an ad for Social Responsibility. Without a pre-existing ad, my group designed copy and creative for Miller Genuine Draft. The 6 teams in my class would be able to present their pitches to my professor, and the winning team would be able to present the pitch to the actual company (with a possibility of being chosen). My team won — but it wasn’t the most rewarding part of the project: cause advertising that encourages social responsibility was. The concept was to encourage taking public transit after having a few drinks and the hope was to appeal to the emotions of people who have lost loved ones to drinking and driving.
In every industry, no matter the product or service, we have a part to play in raising awareness for social responsibility.
Here are a few of my favourite campaigns for social responsibility:
1. Coca-cola – Arctic Home
Raising awareness of climate change and how it’s affecting our Polar Bears.
2. Telus – Habitat for Humanity
Encouraging ‘community’ and helping each other build a better world.
3. Dove – Real Beauty
The vast differences between the way we see ourselves and the way others see us.
4. Red Cross – When You Give, We Give
Helping families rebuild their homes and lives after they have been struck with disaster.
5. Levi’s – Go Forth
A Campaign that encourages every individual to be the change they wish to see in the world.
For an ad campaign to be considered socially responsible, the advertising used in the campaign must meet an ethical standard. Corporate social responsibility marketing has been a focus of several major ad campaigns, but if the ads used in the campaign are seen as deceptive by the public, the company is unlikely to be considered socially responsible regardless of the theme of the advertisements.
What are some of your favourite social responsibility campaigns?
by Belinda Lui | Nov 24, 2013 | Latest, Management
In some professions, it is discouraged to get attached to your patient/client/business relationships. In Marketing and Advertising, however, I would encourage the opposite. A good client relationship management strategy is crucial to maintaining not only a healthy balance for your ROI but also for your professional relationships.
The line can be blurry when it comes to how close and how much is too close.There is such a thing as too much in client relationship management– but hopefully this guide can help you navigate the professional relationship waters to ensure smooth sailing:
1. Communication
Like any other kind of relationship, communication is a fundamental building block to a healthy and long-lasting business partnership. This can come in the form of an e-mail, phone call, newsletter, or better yet, face-to-face. Just keep it flowing and keep the conversation open.
2. Trust
It is important that your clients not only know that you will deliver on your promises, but that you are also the best at what you do. Reinforcing this trust isn’t always easy but can be done by way of blogging, e-newsletters highlighting recent accomplishments, and even maintaining a current, trendy website.
3. Personal
We all get a lot of spam mail in our inbox and the last thing we need (or look forward to) is another impersonal message blasted to a general e-mail list. Alternately, consider personalizing your messages to your clients – addressing them by name and mentioning a specific memory or topics previously discussed to show you care.
4. Time
Like most other things in life, building successful client relationships can sometimes take time. Some people’s shells are harder to penetrate than others. Just be patient, consistent, and in most cases, the client will eventually come around.
5. Integrity
This comes in the form of always delivering on your promises. Things happen that you may not have anticipated – like being unable to make a deadline, but keeping communication open and being honest about expectations will keep you in the clear 9 times out of 10.
How do you keep your client relationship management in healthy balance?
by Belinda Lui | Nov 18, 2013 | Interactive, Latest
I’ve always enjoyed analytics and learning about online behaviour; like what interests my readers and what type of content is most engaging. Analytic tools such as that provided by WordPress.org, Google Analytics, and Alexa.com are all great for understanding what works and what doesn’t so that you can find a way to make your site or blog better by implementing a concise SEO strategy.
So how do you design a website or blog that will be more optimized for search engines?
Before you hire a Search Engine Optimization (SEO) company, here is an SEO strategy checklist that will increase web traffic on your own:
1. Keywords:
The basis of any SEO strategy starts with keywords. Ensure that you choose keywords that are relative to your website/blog post so that people who are searching for those topics can easily find you. You can use Google Adwords to learn of a keyword’s competition level and search volume. Aim to use words that have low competition and high search volume for optimal results.
2. Meta-description:
This is what shows up in search engines when you appear as a match. Type a sentence or two that describes your website/post. Be concise. Be interesting. There’s no point in giving it all up front – you want to leave the visitor wanting more so that they will click on your link. Part of any SEO strategy includes good “ad” copy.
3. H2 tags:
A solid SEO strategy includes the technicalities. Make sure that each post/page on your site has a sentence that captures the tone that you are trying to portray. Then make that your H2 tag. This is a technicality that makes your site/post more appealing and search-friendly for Google.
4. Image:
Be sure to provide an applicable image along with your site/post and write your keywords in the caption. This makes the image searchable as well as your site/post since they are linked.
5. Sharing:
After you’ve optimized your site/post, be sure to share it among all of your social media. This helps to increase traffic and engagement.
The difference between a site with SEO strategy and one without it could mean thousands of visitors, hundreds of thousands in website ranking (Alexa.com), and immeasurable exposure that your site/blog could really use.
There are far more tricks than the ones I’ve mentioned above, but this is a great way to get started. Search Engine Optimization can cost you thousands of dollars (and it really makes a difference), but hopefully you’ll see some increase in traffic from the pointers that I’ve provided above.
What are some SEO tips that you could share that would help increase site/post traffic?
by Miriam Hara | Oct 21, 2013 | Branding, Business Success, Latest
Where is brand awareness today?
Many marketers and business executives don’t value brand awareness as much as they did a decade ago. Some say it’s a thing of the past while others insist that it’s alive and well. For those who are in the former camp, I would urge them to think again. Investors put a lot of stock (excuse the pun!) in brand awareness. In fact, it plays a significant role in determining whether or not they will support a product or company.
Brand awareness is no longer about yelling the loudest and longest. Now it’s really about breaking away from the clutter to make your brand impression count.
Rather than trying to convince non-believers that brand awareness really does increase ROI, the aim of this post is to carve out what the building blocks of brand awareness are in today’s multidimensional market environment.
Be different: In order to develop brand awareness you need to provide your consumer base with something to remember and want to talk about. Your brand needs be solid and stand out through its brand persona, premise and brand positioning. It’s not enough to just talk at people anymore, brands must engage and interact with their audience. This is becoming increasingly important for building solid brand awareness. In order to do that, your brand needs to establish a voice and tone.
Get found: It’s important that your marketing strategy includes a strong SEO component. This should include a comprehensive online advertising campaign or a google keyword campaign.
Be engaged: One of the marketing channels available to us now is social media. How effectively you use this channel can mean the difference between success and failure. So it’s important that your marketing plan include a social media strategy in order to increase engagement and build upon your other SEO initiatives.
Be holistic: Don’t just rely on new media, make sure you have a good dose of traditional media too. I often laugh when people say, “Traditional media is no longer effective”, especially when I come across 30 second TV or radio ads urging me to go to Facebook and “Like” them! And yes, you’ll also find the same message in print media. But regardless of what channel you choose to communicate in, make sure that all your communications tactics drive your point of contact to the same place.
Be consistent: Don’t rely on a one hit wonder, especially with branding! It takes a solid, consistent commitment to build brand awareness. The good news is that with social media, relative to traditional media, being “out there” doesn’t necessarily take a lot of money – but it does take a lot of time and planning.
Be website ready: There’s nothing worse than having your audience listen and engage with your brand only to direct them to a website that isn’t primed to take advantage of that opportunity! First impressions count. And in today’s environment, that means your website has to perform well by creating a positive experience to potential consumers and customers.
How do you feel about building brand awareness in the current market conditions? And what have you done to outperform your competitors?
Please share your thoughts here…
by Miriam Hara | Aug 21, 2013 | Business Success, Latest, Management, Social Media
The echo generation is not a new story. We’ve heard about them for years. Those born in the eighties and nineties, they’re called the echo generation because they are the demographic echo of their parents: the infamous baby boomers.
We knew by their sheer volume the echo generation would transform our lives. And why wouldn’t they? They are a fast, quick thinking group with information at their fingertips. With mobile phones and unlimited access, no question goes unanswered for more than a few minutes. Arguments about facts are settled within a google second… there is no dispute over who is right or wrong. The ultimate multi-tasker. They are involved with everything. They talk, text, download music, post to social media accounts, take photos… sometimes simultaneously!. And they do it at all hours of the day. Their social circle reaches to all corners of the world. They can as easily talk, Facetime or Skype to Singapore at any hour of the day on a whim, at less than a moment’s notice!
The echo generation is plugged in
Like in the Matrix they are the totally plugged-in citizens of a worldwide community. The only difference is the plug is wireless and it’s not in their head. And with this connection comes the transformations that has changed the way we do business…. and the speed in which we do it in.
The echo generation extended our work day
You may not have noticed. It’s been a slow, insidious process. But the extended work day has seeped into our work culture and personal world. It’s not overtime that’s a few extra hours here and there at the end of the day. It’s a work day that starts you get up and ends when you go to sleep… if you go to sleep! Now that the echo generation is part of the work force they are keeping us up at night. I call it the No Place, No Time Rule. It doesn’t matter where you are or what time it is, as long as there is access, your work day is not over. I keep my phone by the side of the bed and listen for the tell-tale tone that informs me I need to respond. Think about it… when planning a holiday in whatever part of the world… one of the check marks about a place is whether it has WiFi… and if it’s free!
Did the echo generation create the new work order?
Who created this business landscape? Many say it’s the echo generation. I tend to give credit where credit is due… to those that have created the foundation of the technology and gave the echo generation the tools. Suffice to say neither Bill Gates nor Steve Jobs are from the echo generation! But, did the echo generation seize the technology and make it work the way they wanted? Regardless of who created this, the echo generation have paved the way to a work week without borders. No longer are weekends true weekends. It’s 24/7. Better get used to it.
