by Belinda Lui | Dec 8, 2013 | Events, Latest
Some of us look forward to the season’s festivities — the get-togethers, the delicious food, the abundance of alcohol, to name a few. Along with the holiday dinners there are the work parties that a lot of us are obliged to attend — and 9/10 times, it isn’t always the most anticipated event of the month. Proper business etiquette can be tricky at parties; mostly because a lot of us may feel uncomfortable about how comfortable to be in these situations: what to wear, what to say, how much to eat or drink.
Here is a quick guide for proper business etiquette to ensure that you’re a hit at this year’s work holiday party:
1. What to wear:
Dressing for success isn’t limited to the workday. Of course, you probably won’t wear something you’d wear to the office, but you do need to put considerable thought into your attire. When you attend the company party, avoid wearing anything that is too revealing or shows too much skin. You don’t want your managers to think you lack discretion.
Consider where the party is being held before choosing your outfit. If you are celebrating at a restaurant, follow the establishment’s dress code. If the party is at a private home, and you are still unsure, ask someone you trust for advice.
2. Food:
Enjoy the food at the party, but avoid looking like a glutton. The size of the hors d’oeuvre plates will give you an indication of what you are expected to eat. Don’t overfill it, and never double-dip anything after taking a bite. Know which utensils to use and when to use your fingers. Regardless of how delicious the food is, don’t ask for a doggy bag. A more appropriate thing to do is request the recipe later.
3. Alcohol:
If you drink alcohol, do so in moderation. Otherwise, you might say or do something you will later regret. This can get you into trouble or alter someone’s favorable opinion of you.
4. What to say:
Speak to everyone at the party in a positive, friendly tone, but don’t forget that this is not the place to say something negative that may get you into trouble later. If you find this difficult, make the rounds, greet everyone, and find an excuse to leave early. You should never say anything you wouldn’t say at the office.
All of us here at 3H Communications wish you a very safe and happy holiday. Please enjoy yourselves responsibly and use these tips to make the impression you want at this year’s work function!
What other business etiquette tips would you suggest for a work holiday party?
by Justin James | Jul 29, 2013 | Creative, Events, Latest
After four learning intensive weeks, I have completed my internship with 3H Communications. In my time here, I have had the opportunity to learn new programs, experience work from an employee’s perspective, and meet talented designers and marketers.
The programs I have used in my time here include Microsoft office, Adobe InDesign, and Photoshop, all of which I have used before. There were however new programs and applications I learned, such as Google Analytics, Facebook Ad Manager, WordPress, and Optify. These programs are used to analyze and build website authority. WordPress is used to create blogs with quality content, and make links, to increase a website’s authority. Optify is a massive dashboard program with a wealth of information I’ve barely dented, but has already proven useful for tracking what pages people visit on a website and what the SEO ranking is.
Facebook Ad Manager and Google Analytics both break down metrics so that you can see how many people are engaged with your Facebook page and website, respectively. Both of these programs contain a lot of informative online statistics but are extremely fast and easy to use – not to mention free.
In addition to working with programs, I had the opportunity to work with many talented people. My favourite experience with 3H was observing the focus groups to decide on new packaging for one of their clients. It was a fun experience to be behind the one-way mirror, and I learned a lot about what consumers look for in a pharmaceutical product. I think focus groups are extremely effective, because who can tell you what consumers will want better than the consumers themselves?
The last big lesson I’ve learned during my internship at 3H
is that a careful balance between online and offline marketing is needed to grow a business. Without promotion, a company will never get their products or services in the public’s eye. Effective advertising, creating a brand and promoting it in the right channels are essential for offline promotion. Positively interacting with online communities on social media, having a website, and updating that website regularly are all important parts of growing your business on the internet.
Having a clear strategy and implementing the right marketing tactics can drive the success and growth of a business. If you don’t have the marketing skills and knowledge for your business, then it pays to hire professionals who do.
Again, I’m very thankful I had this internship opportunity with 3H, and am excited to use the skills and knowledge I’ve gained here in my future business studies and career.
by Justin James | Jul 22, 2013 | Advertising, Creative, Events, Latest, Marketing
You’ve likely heard the term “Emotional Appeal” before.
Chances are that a marketing teacher, co-worker, or boss has said that Emotional Appeal can be an effective technique to build a connection with your audience and make them interested in your product. And, well… they’re right.
Emotional Appeal can sometimes be omitted or be unremarkable in the sea of other ads competing for your attention.
A beer ad, for example, may advertise a peaceful lifestyle on the beach and happiness among good looking people. There are many other beer companies advertising along similar lines, playing on those same emotions.
However, one often overlooked form of Emotional Appeal is making a timely short term campaign. If you get hold of a trend while it is still rising, there’s a good chance that you will be able to find an angle to capture audiences’ attention. However, one of the most difficult problems when creating ads is that trends can die quickly, before the ads are all in place. For this reason, it is important to look for the underlying emotions that trend evokes.
One recent example of a ‘trend’ that’s very popular right now involves Talia Castellano. To summarize, Talia is a 13-year old girl, a cancer patient from Florida. She posted some makeup tutorial videos on YouTube and Ellen DeGeneres, the little girl’s idol, invited her onto The Ellen Show.
As soon as the show went live, Talia became an instant sensation across North America! She was trending on twitter, Google searches, YouTube, and had half a million likes on her Facebook fan-support page. The general emotion generated by her fans was pity, sadness, and inspiration for Talia’s good spirit in face of adversity.
Sadly, Talia passed away on July 16th. Ellen gave Talia a professionally shot . Only then did I realize how much potential CoverGirl had for an entire new campaign launch. The campaign revolved around what teachers and colleagues have been talking about: Emotional Appeal.
The reaction this company received from making Talia a CoverGirl was incredible. Their new Talia-inspired Facebook posts are still receiving record-breaking likes, shares, and comments on social media. Because of the giant wave of sympathy for Talia and wide-exposure of the event, CoverGirl was able to instantly gain large fan-support, which they could further capitalize on if they play on the emotions and make a Talia product line.
A product line, or just a few products with the name dedicated to the young girl, would have many fans lining up to support her memory. Even more hordes of well-wishers would support the if CoverGirl decided to donate a percentage of the proceeds to the American Cancer Society (or Canadian Cancer Society). They would be able to increase profits and good will at the same time, while supporting a worthwhile cause.
There are many similar tactics a marketer could use with their company in the future. Remember, however, that this is a short term advertising strategy. Inevitably, the story will be replaced by another over time. The key to selling trend-based Emotional Appeal is to act quickly and ride the wave. That is where a quick thinking entrepreneur or marketer could get the jump on larger, slow-to-act conglomerates.
Some insight, as well as a bit of luck, is required to get on a story that will ‘blow-up’ or ‘go viral’. It pays to have an active marketing team to keep your content and ads fresh and current. If you arrive at the station too late, you’ll miss the train.
by Miriam Hara | Mar 4, 2013 | Advertising, Branding, Business Success, Events, Latest
There’s a lot out there about how business has changed over the last decade, let alone 25 years. During the course of our journey leading to this point, suffice to say, 3H Communications has not only seen many changes… it has embraced them. My earlier blog written last week speaks to those business changes. Here, I would like to talk about the ‘business staples’ that have provided us with the ability to meet the challenges of change head on, maintaining our credibility and growing the business.
1) There is no “business as usual”
Each brand, business and company is unusual… and each comes with its own personality, culture, character, challenges… Just like a person! This is a thinking perspective that 3H Communications has always implemented. Perhaps this perspective is a result of 3H’s strong marketing focus and the fact that we had never set out to be an industry specific agency. Specializing in marketing creative, we work in all industries, all media, and all channels. That has enabled us with lateral and forward thinking assisting us in identifying business patterns.
2) Passion is essential
No matter how many changes there are in business and how often business changes, the necessity of maintaining passion for the industry, for the people, for the product and for the business is essential. Just like business is unusual, a business led without passion, is led without drive. Drive is the force that allows us to focus, to work towards success… to deliver results.
3) Relationships are the cornerstone
With all the change in technology and how individuals and business communicate today, it’s easy to say that one on one relationship are no longer valid. I would beg to differ. We send out e-zine, e-newsletters; we comment on LinkedIn and set up lead generation tools on web sites; we offer e-books and feature case studies, all online, all though technology… all with the aim to establishing relationships… so we can call, meet and develop the relationship. The tools that we used in the way relationships are established, formed and even fostered may have changed…but the essence of cultivating relationships is still monumental.
4) The client is always first
No matter what else change… clients or customers are still first and servicing them in the way they need and want to be serviced still stands. Understanding the old adage, if you don’t take care of your client, someone else will has never been more relevant. With technology breaking down geographical borders, competition has never been fiercer…so servicing clients is the point of differentiation.
We hear it every day…The one thing about business that is constant, is change. So the one thing that businesses need to be is flexible. To adapt, to maneuver, to navigate. Being nimble and less cumbersome. That doesn’t mean to blindly follow all changes and trends. The need to assess and to research is still very essential…but decisions should be streamlined so that change is allowed to take place.
6) Business stance
The best offense is a great defense may be true in sports, but in business a defensive strategy is a losing one. Just look around at the businesses that are no longer. Business must always have a progressive strategy…because only then will it defend the market space it now enjoys, grow and prosper!
by Madi Secareanu | Oct 11, 2012 | Advertising, Business Success, Events, Interactive, Social Media
Although traditional marketing and advertising campaigns are still effective, many programs and companies are now relying on digital marketing tools and approaches to implement their marketing strategies. In the vast digital realm, it can sometimes be difficult to identify which program, tool, network or approach to leverage to meet your objective. Marketers sometimes feel that they have to do it all or risk losing out on an opportunity, but marketing is about finding the right strategy and the right approach to reaching brand objectives and this concept has even more weight when it comes to digital marketing.
So in the digital space, which must-have marketing tools do organizations need for a successful digital marketing strategy?
Web Analytic Tools
Analytic tools, like Google Analytics can provide valuable insight into the success of your digital marketing campaigns. From tracking the click-through rate (CTR) of a digital ad campaign to monitoring website traffic, using web analytic tools to keep track of your numbers helps you identify what works and what doesn’t. Compared to more traditional, non-measurable types of marketing, campaigns that have tracking ability can deliver better reporting structures that help marketers hone in on where to focus their efforts. In the world of web analytics, more integrated solutions are now being offered, such as Optify, Hubspot, Acton to name a few, allowing for an integrated approach to measuring the effectiveness of your digital initiatives. A word of caution here: Tracking and analytic tools doesn’t necessarily achieve more effective results! Strategy and creative still play the most significant role in achieving objectives.
Email Marketing
Email is still one of the most efficient and effective ways to engage your customers and prospects – if you use the tool in a creative or informative way. When it comes to attracting new clients and maintaining great relationships with exiting ones, email marketing campaigns can be very effective. Companies can take advantage of email campaign managers like Mailchimp and Campaign Monitor for their easy-to-use editing features and subscriber management tools to help them stay connected with customers and deliver campaigns like newsletters and promotional blasts. More recently, inbound marketing is more utilized as a term and a tactic. Rather than just pushing information out, the more effective strategies that push information out with an intent of initiating engagement onto your website, with the ability not only to track open and click through rates, but also to evaluate where potential customers go… and to capture their information.
Digital Advertising
Now more than ever people are spending more time online and on social media networks, either on their computers or their mobile devices. Digital advertising is a way for companies to reach more consumers and get measurable results. However, with the onslaught of so many digital ads, all with the new trinkets, bells and whistles, internet browsers are getting wary. Impressions still matter when assessing digital properties. The beauty of digital advertising still remains its targeting flexibility. With many digital spaces, as with Facebook ads, companies can target specific locations, interests(psychographics) and consumers with more precision than traditional advertising could ever offer. You can slice and dice niche markets to the minutia. Again, I have to say, the ability to achieve the performance you set is based on your strategy, creative and execution.
Social Media
This one is obvious – you can’t ignore the giant marketing prowess of social media. With a vast variety of tools and promotional possibilities, social media has emerged as arguably the most powerful marketing tool in today’s digital universe. From Facebook, to Twitter, LinkedIn and Pinterest, the social media giants offer companies a valuable and effective way to reach consumers on a more relatable, engaging and exclusive level – with the ability to track and measure all efforts.
Many companies are just starting to explore the digital marketing possibilities available to them and shifting from traditional to digital campaigns. I would add a word of caution here, to approach marketing as it always has been approached, integrating parts of all channels to make a better whole. It goes without saying that Digital Marketing is one area that cannot be ignored – digital is where the customers are and where the future of marketing is evolving and as marketers it’s important to own that space.
What digital marketing tools and efforts does your company apply? And where do you see the future of digital marketing going?
by cassie | Aug 8, 2012 | Advertising, Branding, Business Success, Creative, Events, Social Media
The internet and social media have created a venue for open marketing. It’s called the Blog. No longer are “readers” designated to print alone. Reading is now accessible to anyone that has connection to the web. Social Media has enabled more people to read up on their points of interests. People are turning to the views of bloggers for information on a specific topic and because they are seen as a trusted source. Added to that, bloggers are perceived as everyday people – one of “us” – and essentially they are. Bloggers tend to be very upfront about the experience they have with various products, stating whether or not they were paid or if they are acting as a brand ambassador. Transparency is what makes them trustworthy. Knowing that that there is no hidden agenda helps bloggers create a very loyal following. The beauty of blogging is that anyone, anywhere can do it; but, it must be done well, especially when we are speaking about brands and brand voice.
So why are blogs worth considering?
That’s an easy one… and is part of Marketing 101: Bloggers are another channel through which brands can reach their target markets based on psychographics. That in itself is exciting. Bloggers are a great way to reach a niche target market that may not be accessible with traditional media. There are blogs on everything, from cooking to parenting and even someone chronicling their journey in the Himalayan Mountains. Marketers can make use of bloggers by having them write reviews for products and services, promote contests and events, or even establish the forum themselves and engage with their audience one on one.
So why aren’t bloggers included in more marketing campaigns?
Much like traditional PR, there is no guarantee that a blogger will be interested in your product or service and if they do agree to a review, you can’t control what they’ll say. However, there is a way to overcome this obstacle. You can buy advertising space on blogs that garner attention from your target audience. Although, the most effective outreach happens when bloggers write review posts of their own accord. You have to EARN that review by convincing the blogger that your product or service is worth writing about.
How to identify appropriate bloggers?
Social Media isn’t easy and it isn’t inexpensive, there is a significant amount of time and energy involved when doing research. The first step is to identify influential bloggers. This can prove to be difficult depending on how specific your target audience is. There are a few different methods a brand can take when trying to locate bloggers:
- Look within: Brands may already be connected to bloggers and not even know it. Checking Twitter and Facebook followers and looking through website comment sections is one way brands can find bloggers that may already be tuned in to them. If a blogger has already engaged with a brand, they are more likely to get on board.
- Simply search: Running a search of brand keywords and images can be a good way for brands to identify bloggers. If a brand has been mentioned on top influencing blogs chances are it will come up in a search. Searching competitors is also a good idea. If the competition has been mentioned on any blogs, it may be a good idea to approach those blogs.
- Turn to tools: Online tools that rank and organize websites and blogs are everywhere. Turning to sites such as Bloglovin, Technorati, BlogCatalog and Alexa can prove helpful in finding influential bloggers. Tools that specialize in blogger outreach are also great to take advantage of. There are a number of tools out there such as BlogDash and GoupHigh that help brands find, research, and track blogger outreach efforts.
5 things you should know to help you fine tune and optimize your results on your blog:
- Where is the blog located? This one can be tricky, most bloggers don’t include a physical address in their profile description. But it is worth knowing, if you are trying to get a product promoted that is only available in certain locations, you want to avoid blogs that are outside those area. For example if a product is only available in Canada, you don’t want to reach out to bloggers from the States. If it isn’t mentioned on the site, email and ask.
- What topics do they cover? Make sure that the topics featured within the blog are relevant to your brand or its target audience.
- Are they PR/marketing friendly? Not all blogs accept product from PR or marketing firms. Look at some of their previous posts and see if any reviews or promotions have been included, if not, reaching out to them may be a waste of time.
- Is your product or service a good “fit”? Blogs can fall into a general category, but take a specific stance. For example, there are a lot of food blogs, but some cater to a vegan-organic-gluten free audience. Be sure to determine the bloggers point-of-view and make sure your brand falls within it.
- What is their audience reach? If a blog is PR/marketing friendly or accepts advertising, they usually have a media kit with site stats such as audience reach, demographics etc. This is important to know, because you want to create as much awareness as possible. Try targeting those with a high number of unique visitors per month. If there isn’t a media kit available to download, just ask.
Once you have all the required information, put it to use and tailor your pitch to the individual blog: mention past posts, say why you think your product is a good fit for their blog and why their readers need to know about it. Also be sure to mention what’s in it for them, whether it be free product (because who doesn’t love free stuff!) or some sort of kick back.
Blogger outreach doesn’t have to be difficult, you just need to pay attention to the details and put yourself out there. How do you successfully integrate blogs into your marketing campaign? We’d like to hear about it here!
