by Miriam Hara | Aug 5, 2025 | Agency, Business Success, Marketing, Miriamisms
In my previous blog, the first of this series of six, I explained how every business has a story. And since every story has a beginning,… every business has one too. If “what” is the heartbeat of any entrepreneurial story, then “why” and “how” are the soul. Here’s a little synopsis of my business beginnings.
Business Beginnings
Before I could start a business, let alone build a business, I needed to dig into what truly mattered to me. That meant pausing, reflecting, and asking myself some real and serious questions. What shaped me in my career? What do I actually stand for within the industry that I wanted to shape and be a part of? What did my experience thus far, teach me, frustrate me, invigorate me? More importantly, how did I want to sound out in the world? By answering those questions, I had the makings of my business beginnings.
My business beginning was stitched together from curiosity, drive, and, honestly, a stubborn streak. I always questioned the usual way of doing things. Why not try something different? Why not find a way for strategy and creativity to meet without compromise? In all honesty, the stubborn streak was essential…and the curiosity also had a constant companion…sheer determination. Nothing about my path was handed to me. I carved it out, sometimes the hard way. Trusting instincts, even when it meant taking the harder route, became a pattern. When something felt right, I doubled down, even if it made things messier at first.
Business Adventure
It goes without saying that the in the beginning, you really don’t know what it’s going to take to actually start, build and maintain a business. Nothing quite prepares you. We all know the adage ignorance is bliss. When I started my business adventure, not knowing was the silver lining that I needed to keep going. I just started and off I went to take the curve balls and the outs, and the homeruns in stride.
I would be remiss if I didn’t mention my team. Throughout the 37 years I’ve been blessed. Key to my business journey is that I found an eclectic team of like-minded professional and quirky people who got me… who believed in my vision… and who would propel my business forward. I had one additional thing going for me that many didn’t. I leaned on my family’s and husband’s unwavering support and belief that what I wanted to do, could be done. That’s really where my brand story began.
Developing my Strategic Voice
If you’ve spent any time with me, or read any of my blogs, you know I don’t do generic. I like clarity with a bit of edge. I’m always asking another question, never stopping at the surface. Brands deserve to sound confident, not cautious. I leave out the jargon, skip the filler, and focus on ideas that leave a mark. My business follows the same logic.
I talk, write, and collaborate with openness. But there’s backbone in there too. I’m not afraid to challenge a comfortable answer. Curiosity is great, but so is decisiveness. Those two live side by side for me.
My Business Pillars
I’ve built my business by thinking a certain way and by establishing brands in a context that would enable them to achieve success. In my line of work, it gets busy…but no matter how busy things get, there are no short cuts to how we create and develop brand. Whether I’m in a client meeting, kicking off a new campaign, or up late turning over ideas, these business pillars are what I always strive for.
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Owned Confidence:
Developing brands own who they are. Not just what they sell. Confidence isn’t just a buzzword. It’s how brands grow.
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Strategic Originality:
Big ideas are nothing if they aren’t rooted in real insight. I believe creativity works best not only when it serves a purpose, but is unexpected.
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Boldness:
Vision needs a framework. Strong action. Loud Voice. . Forward propulsion. That’s when the magic truly begins.
These are the pillars I always circle back to. This is what I built my own business… my own brand with. These pillars are what drive my all my work and, honestly, what gets me out of bed in the morning.
by Miriam Hara | May 15, 2015 | Advertising, Branding, Business Success, Latest, Miriamisms
A mere decade ago, brand building was essentially created on the pillars of packaging and advertising. It involved one-way dialogues and communications. Many feel that those were simpler and easier days. However, some brands were launched only to be left winking in the dark. The company, marketing department and employees who launched the brand were the only ones who knew about it. Having a business, product or brand means having to build brand awareness. If not, it’s like you’re winking in the dark. You know you’re doing it, but no one else does!
It used to be that ”working it” meant advertising and gaining “share of voice”. But times have changed and now share of voice is only one aspect of the fragmented yet cohesive puzzle of brand building. It’s never been more important for brands to excel in the new and exciting environments we have today. Although, it doesn’t mean that there is no longer a need for traditional media advertising, quite the contrary. Traditional media is still a staple for brand building. However, integrating traditional advertising and making those “channels” work seamlessly together with the new channels calls for specific marketing intent and brand effort. In other words, step out of the cave!
Brand building today requires integration and volume of exposure.
Needless to say, brand building in today’s marketplace is as important as ever, but it’s a tad more complex. It takes time and effort of a different sort. The introduction of the digital environment and the variety of channels now available has created an explosion of brand building possibilities – desktop and mobile platforms for Google adwords and YouTube campaigns, app advertising to social media properties (Twitter, Facebook, Pinterest, LinkedIn, Instagram, etc.). Amidst all that is new (which changes almost weekly), basic marketing protocols still remain. The message must still be clear but also emotive enough to resonate with the target; the audience must be identified with greater dimension and now defined by the rigidness of demographics; the strategies must be focused but multiple, to cover a wider range of niches and technologies; and the objectives have to be defined and measured for each and every variable.
Brand building has evolved dimensionally to allow for the ability to dialogue in order to build a community. The brand not only calls this community home, but also allows consumers, viewers and connections to come over and stay for a visit. They will possibly share a story or two. This provides the opportunity to convert potential consumers to the elusive brand ambassador status – that really should be the goal. An evolving relationship based on the understanding of expectation and yes – love and possibly trust! To not engage, converse, or reach out to consumers all leads to one result: Not being found. This means your brand or business is in the dark somewhere, winking madly where no one can see!
Websites, social media, content marketing and search optimization, mobile accessibility and proliferation have opened up a dynamic that brand building must live and excel in. Brand building involves creating the stage to spotlight brand in a forum for discussion, for sharing and for consumers to participate. Only then can brand building in today’s marketplace lead to brand trust and yes, brand love.
How are your brand building efforts going? Any challenges you need assistance with?
by Miriam Hara | Sep 13, 2013 | Business Success, Latest, Marketing, Miriamisms, Social Media
The proper definition of an ebook is: A publication consisting of text, images or both in a digital format. No longer is the publishing world restricted only to the print medium! In the business world, the launch of ebooks is a daily occurrence. They’re quick and easy reference tools that give a top-line view on various topics and channels, providing business managers with additional learning resources. Social media and Inbound Marketing (AB testing) opened the door to how-to ebooks for business. After all, as a business manager, if you don’t have the knowledge or understanding you need, then you can’t be expected to manage properly. Two of my favourite ebook resources are Hubspot and Optify. Both offer some good examples of ebooks that are quick, easy reads… and provide knowledge.
In today’s world, all you has to do is google “ebooks” to discover the potential for knowledge is just a click away! You’ll likely find a free ebook on exactly what you were curious about, just waiting for you to download and expand your knowledge base. From a business perspective, you can find ebooks on marketing, social media, design, sales, even human resources… they’re all out there! The proliferation of self published, free ebooks online is astounding. I get an email notification at least once every two days promoting another ebook of some sort.
Writing an ebook is no small task… so you need to ask yourself, “Why do it?”. Here are the reasons:
- Perception is reality.
Consultants, corporations and all types of businesses are out there promoting the services they offer to further establish themselves as experts in their industry. And, they’re providing the information freely. That’s a solid reason for businesses to consider writing ebooks.
- Gathering and generating leads.
It stands to reason that if that if a business is giving out knowledge and information freely, it can minimally ask for an email address, name, company name and coordinates. In cases where the business offering ebooks becomes reputable at providing good, sound information, sales questions can be added to the form that visitors need to fill out in order to download.
- Building on-site traffic.
Just creating and launching an ebook is not enough. You need to promote it. You can do that through LinkedIn by including it in your updates and in the promotions tab of the Groups you are following. Also, don’t forget to use your Twitter account or Facebook Page. Doing all of this and leading it back to your site, assists in building traffic, increasing the profile of your business and providing a good first impression to potential clients. And of course, you need to make sure that your website is up to par as well!
At the risk of sounding self promotional, we at 3H already have a complete “Understood” ebook series. And stay tuned, soon we’ll be launching the first ebook in our new series “re:design” – providing insight into the world of design. Do you have any favourite ebooks? Share them here!
by Lisa Wedmann | Jul 17, 2013 | Business Success, Communications, Creative, Design, Latest, Miriamisms
More Killer Tips on PowerPoint Templates and Backgrounds
This is the second time you are making a presentation to the same group. The guy yawning in the back of the room has perked up. The woman gazing at her nails looks up once or twice. At least this is an improvement. Last time she only looked at you in the beginning, after three minutes she was back to her nails.
But you notice another person that keeps looking at your slides. He looks at the slides, then he looks at his notes, then he looks at the slides again. You’re not sure what he’s doing but there is one thing you’re sure, he’s not listening to you.
What gives? You did what was important. You designed your PowerPoint presentation and you followed the formula correctly. (A recent blog I wrote Two Killer Tips for PowerPoint Presentations outlines this recommended formula.)
Is there anything else you can do to make your PowerPoint presentation more effective? Is there a way to design your PowerPoint slides to create greater interest in your presentation? Is there a way to make them look more professional? Absolutely. In addition to your personal presentation style there are many visual factors that contribute to the effectiveness of your PowerPoint presentation.
Keep Them Listening to You
No matter how animated you are and how much you engage your audience at some point during your presentation they will look at your slides. And when they look at your slides you need to make them as clear as possible so they can look quickly and get back to listening to you. How do you make your slides clear and quickly comprehensible.
Don’t let PowerPoint Templates Drive Your Content
Many businesses have a corporate PowerPoint template which you must use. In this case you don’t have any choice
But if you have flexibility to choose your own design, you may feel you should use PowerPoint templates to look professional. You are not the only who feels this way. Many people scan through the designs in PowerPoint templates to find the one they like best or if they want to be different they search on the web for that perfect PowerPoint design.
The danger with PowerPoint templates is the template starts to drive the content. It may be the size of the font, it may be the colours, it may be the format on the page. You may not be able to include charts the way you would like, insert a table or even add photos.
As you start working through the template you find you have to modify your content to fit the template. It doesn’t make sense to sacrifice the content of your presentation to fit the format of the design template.
You can change the format of the template to fit your requirements. But when you make changes to the template format the template loses its integrity since it is a departure from its design. Once the template loses integrity it degrades each time you deviate from its boundaries. Every time it is degraded you lose the cohesiveness of your presentation and the clarity of your slide.
Don’t get me wrong, I’m not saying you should never use PowerPoint templates.
When used properly, PowerPoint templates make it easy to format your material. They are consiste nt in look and feeland provide a theme to your presentation.
Three Words on PowerPoint Backgrounds
Here’s my thought on backgrounds. Don’t use them.
You might be surprised that I am taking such a hard line stance. The truth is you look like an amateur when your PowerPoint background colour is dark and your text is a colour. It is difficult to read yellow on a black background, yellow on a blue background or even worse red on a black background and your presentation is a toner hog to print.
When you think of your PowerPoint background colour think of Google or any of the search engines. The majority of the text is black on a white background. That’s what people see every day. Any other colour is a departure from the norm.
And in this case you want to be the norm. Don’t fight it. Keep your text black on a white background. Use colour sparingly.
Use PowerPoint Templates and Backgrounds with Care
PowerPoint templates and backgrounds can work for you but choose carefully. Don’t let them drive the content of your presentation. Form follows function (Louis Sullivan) function doesn’t follow form.
Remember you want that guy who keeps glancing up and down at your slides to absorb the material quickly so he can get back to focus on you.
by Miriam Hara | Jun 17, 2013 | Business Success, Latest, Miriamisms
How do you know when you are ready for business success?
So you’re right out of school or you’re new to the market and you want to break into your field. But are you ready? Really ready? When after the umpteenth interview and the many false starts, or “almost-getting-it” jobs, you get “the job”. Finally, you have arrived. But are you ready for the work place? Are you prepared to shine and do what it takes to make a good impression? Do you know how to become the go-to person for your team, or even the person that everyone feels they can rely on and trust? Having hired many people here’s my list of what to do and what not to do:
When you don’t add… you subtract: One of my friends once said this to me when we were talking about work and I immediately got it. If as an employee you aren’t adding anything more than just doing the work, then, you’re not adding value. In fact, you actually create a situation where your colleagues will compensate for all you don’t add, weakening the entire team. It’s as easy as being involved. Showing interest and not being afraid of asking questions or stating opinions. It’s not cool to be less than you can be.
Showing up isn’t enough: That’s right. If all you do is show up to the office or job, chances are you won’t be showing up there for long! Doing less and not following through or not keeping pace gets tired really quickly… for everyone else. It’s not cool to do less.
Own it all. From filing to… storing: There’s always grunt work, or work that no one likes to do. This is different for everyone, but regardless what it is, it has to get done. And it has to get done properly and accurately. Work with intention and be committed. It’s not cool to do only what you like to do.
Cross your t’s and dot your i’s: I cannot say this enough… and I am not just talking about grammar here! Yes, know the difference between its and it’s, or your and you’re. However, just knowing the difference isn’t enough. You need to exercise the knowledge! I digress. Pay attention to details. Success is in the details. It’s not cool to say ‘Oh, yeah… sorry’.
Come in energized: Come in happy… and rested. It doesn’t bode well when you walk in the door dragging your you-know-what. Be prompt. Be up-beat. No, it’s not cool to yawn or zone out in meetings.
Know what you know: It’s very important to know your capabilities. Know what you know and what you don’t. If you don’t know, then say so. This is a good way to manage your boss’ expectations and timelines. It allows your boss to respond accordingly whether it’s giving the task to another team member or providing you added support to complete the task. It’s not cool to say you know… and then show that you don’t.
Listen and do: Learn to listen and follow the direction you’re given. And well, just learn. It’s not okay to just hear the direction and do your own thing. If your boss tells you how to do something, or how they want something done, then do it that way. If you have a concern or a different approach, then discuss it with them. It’s not cool to just do it your way.
Read the environment: Timing is everything and when stressful situations happen at work, understand that everyone reacts differently. Sometimes people react well and sometimes they don’t. Know that it’s not all about you. Yes… you are important and your needs are important… just maybe not at that particular moment. And no, it’s probably not cool or a good time to joke around or spend time chatting it up with other employees.
Don’t over promise and under deliver: In any business, deadlines are important. Whether it’s a report or a deadline for an ad or event, know one thing: Deadlines are not elastic. If a business misses a deadline, that means money… in the short or long-term. If you commit to a task and a deadline, you need to respect it. It’s not cool to say you’ll do it and then don’t.
There’s so many more I could list, but if you get these down pat, and at the risk of sounding like a clairvoyant, business success will be yours!
by Miriam Hara | May 21, 2013 | Advertising, Branding, Business Success, Latest, Miriamisms
We’ve all read it and heard it… over 50% of business start ups fail in the first 5 years. There’s a number of reasons why that happens. Rather dwelling on the negative, I rather look at the inverse and say 50% of business that do start up, are in fact, still around after 5 years. Why is that so? From my perspective, having started up a business start up 25 years ago, there are a few must-do philosophies that can be attributed to business success and longevity. Here are a few visual biz-isms from 3 ebooks published last year: Marketing Understood, Branding Understood and Social Media Understood.
Establish your definition of success before you start.
Objectives provide you with the measurement of success
Add Value.
Price becomes an issue at the absence of value
Take care of your clients, customers, audience, community.
What’s in it for them
Good enough… never is.
Raise the bar…everyday.
Don’t wink in the dark…you’re the only one who will know what you’re doing. Communicate!
Talk to your target!
You’re intimate with your business. Your consumers aren’t.
Know your audience.
You don’t know it all.
Don’t rely on conventional wisdom.
Deadlines aren’t elastic!
Mark your calendar.
Complacency in business means death.
Keep Current.
Believe in what you are creating.
Stay true.
Business in general: Are you just interested or committed?
Be wildly, passionately in love with what you do!
Be realistic.
Don’t over promise and under deliver.
Be passionate, not emotional.
It’s business. It’s not personal.
Businesses need to evolve.
Enable growth.
Business is hard work.
Business Work Out Routine.
If you would like to have all the biz-isms, you can download them here.
