The Spirit of Competition

With all the hype around the Olympics and some big name sponsors promoting the games, it’s almost impossible to turn on the television or look in a magazine and not see an ad that in some way incorporates sports. However brands don’t need to wait for a big sporting event to capitalize on the popularity of sports.

So the question remains, why are sports so popular in advertising?

Aside from the high viewership of sporting events like the Olympics or the Super Bowl, there are a lot of positive characteristics associated with sports: team work, dedication, competition, entertainment and being the best.  For many brands, those are the very characteristics they are trying to embody and represent to their target market.

With so many viewers engaged in sports, with sports and sport celebrity, it goes without saying that it’s a good way to build brand awareness, branding following… and obtain brand loyalty. There are some die-hard sports fans out there who will support their team till the very end. If a brand associates themselves with a customer’s favourite team, it creates a connection, a sense of solidarity and some of the loyalty the customer has towards the team will be transferred to the brand.

Using sports is clearly easier for some brands more than others. Brands like Nike, Liquid Nutrition and Gatorade have an advantage as they supply products that are used or required within the world of sports or health.

All three brands use athletes as brand spokespersons in their ads. Gatorade used Sidney Crosby in their G-Series commercials.

By having an athlete who is at the top of his game endorse the product sets a standard for those who play sports. The crucial element of the ad is that the viewer actually sees Sidney drinking Gatorade. If you want to be the best and play hockey like Sidney Crosby you fuel, you train and you push with Gatorade.

The challenge for some brands is to find a way to leverage the popularity of sports when they aren’t directly related to sports and health.

If a brand’s product or service doesn’t directly relate to sports, they can still use sports to their advantage by emphasizing shared themes and characteristics.

When you think of your Visa card, your mind doesn’t necessarily thinks of sports, but yet they sponsor the NFL. Visa is successful in their ad because they play on two elements of sports: dedication and entertainment. Visa knew how much fans love football and the extent they go to when celebrating the sport and their team. Visa uses that knowledge to position themselves as a brand that helps fans get closer to football.

Even brands who operate business to business have found ways to incorporate sports.

Dentsply created a Gold Performance campaign, in which they dubbed specific products as gold performance products, signifying those products as the best of the best. Even though Dentsply doesn’t speak to sports, athletes or any organization in particular, sports were used as a vehicle to spread their message of superior quality.

Sports, with their mass appeal and popularity, can be a great tool to spread brand messaging.  What are some of your favourite ads that utilize sports?

Let the games begin! Which Olympic Ad Deserves a Gold Medal?

The 2012 Olympics have officially started, but for months we have seen advertisements from Olympic sponsors. The most coveted position for an Olympic sponsor is to be part of The Olympic Partner programme (TOP). Being part of the TOP programme gives sponsors exclusive worldwide marketing rights. This year’s sponsors in the TOP programme are: Coca-Cola, Acer, Atos, The Dow Chemical Company, GE, McDonald’s, Omega, Panasonic, Procter and Gamble, Samsung and Visa. Participating in the TOP programme is an amazing opportunity for sponsors. They are able to associate themselves with one of the most recognizable symbols in the world and launch innovative campaigns on a global platform for a potentially unlimited reach. We believe that a great Olympic ad should align the values of the brand with the values of the Olympics, use the Olympics as a vehicle for their product and service and, of course, make a lasting impression on target market.

With so much at stake, we want to know, who do you think deserves to take home a gold, silver or bronze medal for their Olympic ad?

Ads from TOP programme sponsors in the running for medals are: Procter and Gamble   Ad: “The Best Job” Creative Premise: P&G is using its voice at the Olympic Games to say “Thank You Mum” not just to mothers of Olympians, but to all mothers for everything they do to help their children meet their dreams. P&G is playing on the idea of family legacy. They were there along side mothers to help Olympians before they were Olympians. Children achieve their dreams with the help of  their moms, and P&G. This is really a heart-tugger! Coca-cola   Ad: “Move to the Beat of London” Creative Premise: To bring teens closer to the Olympics and sports through music. This ad demonstrates their mission to refresh the world, to inspire moments of optimism and happiness and to create value and make a difference. The beat was created by recording the sounds made by athletes. The producer seen “conducting” the athletes is Mark Ronson, who is known for launching the career of Amy Winehouse. The ad inspires happiness as everyone is having a good time cheering for the Olympic athletes. It fits in well with the Olympics as they are not just a competition, but also a celebration of the best athletic talent in the world. Visa Ad: “Go World” Creative Premise: Celebrate athleticism and human triumph through unique athlete stories. Visa takes a simple approach in their ad. The visuals are straightforward, athletes performing. What resonates with the audience is Morgan Freeman narrating. “When you cheer…” gives the audience a certain amount of power, they make the athletes perform just a little bit better. When you cheer and use Visa, well you help your team win. By using Visa you can go anywhere and make anything happen. Tell us who you think should receive the gold, silver and bronze medal! During this year’s Olympics we’ll be doing a series of blogs that speak to the event, brands and sports. Stay tuned and join the conversation!

Put Your Best Face Forward: Choosing a Brand Spokesperson

It’s all around us. Stars, personalities and with the Olympics around the corner, athletes, persuading us to buy into a brand. This isn’t anything new. In the world of social media and twitter, celebrity influence is becoming stronger,marketers are able to quantify their following and influence. The fact that many brands get celebrities to act as their brand spokesperson, appearing in commercials, using their products in music videos, etc…  has always been a true and tried marketing strategy.  It’s an easy leap from personality to brand… someone who represents and speaks on behalf of the brand to the public and literally becomes the brand personified.

brand spokesperon

A celebrity brand spokeperson/ambassador can help a brand relate to their target audience as it’s easier to connect with another human being than an abstract notion of what a brand is. The spokesperson brand strategy really became prevalent and mainstream when Nike used Michael Jordan in 1984. Today you see Jennifer Hudson in ads for Weightwatchers, Jennifer Aniston promoting Smart Water and various music artists signing along to Pepsi.

However,  a spokesperson can also be someone from within the brand itself. Many brands chose the founders to act as spokespersons. Presidents’ Choice does it with Galen Weston. Franchise operation Liquid Nutrition  combines the two. Liquid Nutrition is backed and enable by owners/spokespersons such as Steve Nash, Suzann Pettersen, Russell Martin, Torah Bright, Matt Ryan, Vincent Lecavalier and Elaine Hastings.

When choosing a spokesperson, it’s important to keep these steps in mind:

  1.  Identify the key values of the brand. What is your brands positioning statement? How do you want the public to perceive your brand? How does your brand identify itself in the marketplace?
  2.  Research possible candidates who might embody those values. A spokesperson can’t be just anybody. They have to fit in with the brand. Any associations with scandal-ridden individuals can have negative results for a brand. Remember what happened with Kate Moss and Tiger Woods?
  3. Develop key messages.  What specifically do you want the public to know about your brand? It will be the job of the spokesperson to deliver those messages.
  4.  Don’t make the spokesperson the brand. The spokesperson must embody the brand, represent the brand and build brand momentum. But the brand must  be able to stand,  grow and develop a persona on its own. The spokesperson is just another channel through which the brand spreads its message. Nike did this well…
  5.  Make sure the spokesperson is media trained. It is essential that the spokesperson knows the key messages and is comfortable engaging with the various channels through which consumers get their information, whether it be print, television, social media or radio. A spokesperson has to be able to speak and correctly deliver the message based on the medium. If not, the message gets lost.


What has your experience working with a brand spokesperson been like? What steps did you take to find an appropriate spokesperson?

 

 

 

The Cost of Social Media: Defining Success

Social Media is a wonderful thing… or it can be! It allows for a brand to engage directly with their customers, one on one… in real-time. It has an incredible and indefinable reach potential. With so much going for it, why is it so hard for Corporations to jump on board? Despite all its accolades, measuring the success of social media remains problematic.  Determining ROI is difficult to assess simply because the cost of social media is difficult to assess.

The Creative Group recently did a survey, interviewing more than 250 marketing and advertising executives, and determined that 27% of  them found measuring results the biggest road block with social media.

There are multiple factors that contribute to the problem:

  1. Results aren’t always instantaneous. Social media is used to raise brand awareness and develop customer relationship over long periods of time.
  2. The value of a “Like” on Facebook can mean different things depending whether or not the customer continues to be engaged after liking a product or page.
  3. Engagement can be positive or negative.

cost of social media

There are ways, however, to determine the success of your social media campaign based on your goals:

  • Awareness: if you want to measure your brands awareness reach and virality are indicators you want to look for. How many people have seen it and how many have shared it?
  • Establishing a relationship with customers: if a relationship with customers is your goal you need look at engagement. How many likes and followers do you have? How many people comment and share? Is the discussion positive? Are people retweeting?
  • Traffic: Are you trying to drive traffic to a website that sells goods through Facebook? If so, you need to look at actions, number of clicks, cost per clicks and link sharing.

Determining your vision of success enables you to know what to look for once you have the data… then you need to turn all that data into information.

Many social networks provide their on analytic services, for example Facebook insights. Facebook insights allows for a brand to track growth in terms of likes, reach and who is talking about the brand. It provides metrics to let you know where each like came from, to allowing you to evaluate media channels and their success. It provides all kinds of different demographic and geographic profiles… which status posts did well, which didn’t. This allows you to assess the type of future posts to add.

If you looking for the success of a social media campaign outside of the platform used, Google Analytics offers conversion services that helps determine the monetary value gained due to visits directed from social media sites. There are also some very comprehensive dashboard platforms that enables for social media integration.

When determining a brand impression, Sysomos has a service that monitors social media conversation and determines how much of it is positive, negative or neutral.

Knowing how to create and define a successful social media campaign can go a long way in building a brand and achieving a high return on investment. To learn more about ROI, read out blog “Brand Building: How to maximize ROI”

These are just a few of the options available to help make sense of social media. How do you measure your social media campaigns?

Web 2.0: Think Twice. Tweet Once.

Web 2.0 takes the concept of Web one step further and makes the platform a network. Instead of just passively absorbing information, users actively create the information and engage with one another. Chances are you are already into Web 2.0…but just don’t know it. Sites such as Facebook, Twitter, Youtube and personal blogs are all examples of Web 2.0.

When using Web 2.0 on Facebook, Twitter or any other social engagement platform there is one golden rule everyone should abide by: Think Before You Tweet (or post). Just because you can say something doesn’t mean you should. Remember, once you put something out on web 2.0, it’s there forever for anyone to see.

When used incorrectly there could be some very negative consequences to Web 2.0 so be careful.  The best way to protect yourself is to think before you Tweet (or post) and consider the following before making anything live:

1)   does my message have a purpose

2)   is this something I would want to read

3)   is my statement accurate

4)   will this come back to haunt me

Once you know how to avoid the pitfalls of Web 2.0 you can start enjoying its benefits. Here are just a few from a branding perspective:

1. Audience reach: Web 2.0 doesn’t discriminate and anyone, anywhere, with an Internet connection can become engaged with a brand.  Terms such a “viral video” or “trending” are often used to signal high engagement. There is unlimited potential when it comes to reach. When a brand tweets, posts or blogs something that resonates with the audience, people will want to share it.

2. Personalized communication: through Web 2.0, brands develop a voice and a personality that speaks with consumers, not just to them.  Brands and customers can have an ongoing dialogue that allows for praises, concerns and questions to be addressed directly and instantaneously. Responding to comments directly can establish a positive relationship and a positive relationship can then translate into brand loyalty.

A great example of Web 2.0 would be “The Man Your Man Could Smell Like” campaign Old Spice did in 2010. It was a Youtube campaign that lasted three days and became the quickest growing  online campaign in history. After  just 24 hours there were 6.7 million views on Youtube and grew to 23 million views after 36 hours. [1] That kind of reach  and growth wouldn’t have been possible if the campaign started with traditional television commercials. Once the video was posted, Old Spice went one step further to engage with their consumers by posting 187 video responses featuring the star of their campaign.[2]

Now that you know how to use Web 2.0 and have seen what it can do for a brand, how do you plan on integrating it into your next campaign?