by Christine Marr | Jun 11, 2012 | Branding, Business Success, Interactive, Social Media
Are you going app-crazy? How many apps do you have downloaded on your iPhone, iPad, Blackberry or Android? Surely you’ve contributed to the latest stats that I’ve been hearing… to date, Apple has surpassed 25 billion (BILLION) apps downloaded, and 60,000 more added every month! I probably don’t need to tell you that mobile apps create interactive experiences. It goes without saying that they improve your business’ visibility. Today it’s all about 24/7 access to instant information and location sensitive content. In the not so distant future, mobile devices will replace traditional computers completely.
Being in business (B2B) or having a brand (B2C) there is ultimately one question to answer and deliver on: How do you break through the app clutter?
Well, just because it’s a new channel doesn’t mean you need to throw away traditional techniques. In fact, they are even more important to adhere to. To effectively market your app you must use a consistent, measured approach to best guarantee long-term success. Taking the time to ensure adequate support of the product, considering your market and designing a marketing strategy is vital. Understanding the value of the channel and the media properties you employ is key so that you don’t spend your entire marketing budget in the first few weeks.
Tips to successfully market your mobile app:
1) Build your website: I know it may sound crazy, but make sure your foundation is sound. You may have a great app, but eventually you’ll want to turn that app subscriber to a customer and client, and that takes a solid website ready and positioned to handle incoming traffic and lead generation.
2) Blog and update regularly, connect with like-minded blogs to promote your app. Your profile or company profile for each blog should always speak to your app, with a link to download it now.
3) Be the first! Be unique! It’s tough to be the first to come out with your type of app in an already saturated market , but you can offer an existing concept in a different way or be innovative taking an existing app and making it better.
4) Develop and Implement a Strategy: I won’t belabour this point. Let’s just say Marketing 101.
5) Shout it out! Being first or being unique doesn’t get you anywhere if people don’t know about it. Don’t wink in the dark! Consider a pay-per-success campaign where you are only required to part with money if the advert leads to a direct download. Don’t do it yourself… if you can’t. Enlist the services of a promotional tool to toot your horn to targeted audiences.
6) Build up hype about your app launch: A combined approach incorporating word-of-mouth, viral marketing and advertising is the best way to keep your downloads high and think long-term sustained success by staggering your message.
No shoemakers children here at 3H: Following our own advice, we have a just launched our new marketing app : Hoopla…. download it now! Just click here.
What is your favourite business app?
by Miriam Hara | May 29, 2012 | Branding, Business Success, Interactive, Social Media
With mobile technology and the rapid integration of Social Media the world is speeding… no longer respecting any speed limit! In a blink of an eye the business landscape changes and many businesses are at a loss of what comes next. All business types are affected however it seems that B2B businesses are more at a loss of what solutions to employ. In a world that is speaking to each other 24/7, the lines are increasingly blurry on what is a B2B or a B2C strategy. It has been my experience that the strategies employed for B2B or B2C were always similar. It was the employment of tactics and the weight of each of those tactics that differed. In today’s environment I would say the tactics are now the same. Social Media and technology has allowed for niche marketing at a whole no new level.
Business resistant change is the symptom of change resistant individuals. Unfortunately or fortunately, a business in today’s world hinges on its ability to adapt, change and adopt new channels of communications. The market conditions have shifted and many who hold key roles in the B2B arena have no idea how the game is being played and what is the picture of success. So what to do?
1) Determine your objective. What will be your “picture of success”? How else will you measure?
2) Implement a strategy… one with a 360° degree viewpoint. Not one that does away with all traditional (classic) tactics just because everyone saying that print and direct mail are dead… but one that introduces some of the properties of social media: LinkedIn, Facebook, Pinterest, Mobile Apps, Blogging, Twitter, etc… The key word is some and not all…. there needs to be a good assessment of what will work for your business and what won’t.
3) Assess your web site. No longer is it enough to just have a brochure type of site. Your site needs to reflect your business’ social conscious and ability. You can’t create any sort of social metric if your site doesn’t support the initiatives. Remember, your strategy must be holistic.
4) Implement a 15-month plan with built in schedule measurement reports allowing for the possibility of changing, adding or modifying the existing creative properties to ensure success. Feedback is important for resonance. You need your marketing plan to reflect your audience as intimately as possible. The beauty of these new channels is the ability to adapt… to change… quickly!
5) This may sound like a Marketing 101, but here goes…. don’t do it yourself or in-house. You’re in the business of your business. You can’t assume to know everything, that is why community reach out, tests, surveys and all those old marketing tricks are important not only for accuracy, but for the growth of your strategy and a leg up on your competition. The business of branding, advertising and social media is a profession. At the risk of sounding like a rant: Just because you speak and write English, that doesn’t make you a writer… and just because you have a Facebook Page or a LinkedIn page, doesn’t make you a social media expert. Contact a Marketing Advertising agency and leave it to them to make your business shine. Your business will be their priority as opposed to fitting it in.
For any type of business an environment of much talk that “it” doesn’t own can be pretty scary. One of my Marketing Understood biz-ims (#23) is “Get bent!”… Yes! Flexibility is a must! There’s no use burying your head in the sand. That won’t help your business. At the speed of business and of life you need to get a handle (twitter) and a pulse (social engagement) before your target stops you or pulls your business over for not keeping your business up to speed.
by Madi Secareanu | May 24, 2012 | Advertising, Branding, Business Success, Interactive
Website copywriting is an art of its own. Although it contains some traditional elements, it’s very different than blog writing, editorial writing, ad copywriting….you get the idea. However, more often than not, some brands/companies and even self-proclaimed professional writers don’t see this distinction. Here are the most common web copywriting mistakes:
1. Too much copy
This mistake often steers visitors towards the Close button. Too much copy can be overwhelming. The lead should be up front, important information such as who you are and what you do should be easy to find. Now, I know some of you might be thinking that you need a lot of copy for SEO purposes, but that’s not all true. Yes you need to have more than a sentence or two, but even that one sentence, if it contains the right SEO-friendly keywords, can be very effective. Copy should be clear, concise and to the point and SEO optimized.
2. Unorganized copy
Closely related to the “too much copy” issue, this again can cause visitors to steer clear of your site. If your copy isn’t organized and just plopped in without a method to the madness, your site will not perform the way it should. The site-map and navigation should fall under the copywriter’s responsibility – web copy needs to not only read well, but it needs to flow and navigate well too.
3. Not SEO optimized
I touched on this in first mistake but let me expand. SEO is important for website performance and it should not be ignored when writing web copy. Utilize search engine key word tools and look for terms that you should be using in your web copy. Don’t forget the meta tag titles and descriptions – they provide the hook in search results that could turn a search into a visit.
4. No benefits
Similar to advertising, web copy should reflect the benefits of your brand or service. What’s in it for your customers? Why should they choose your brand/service? What do you have that your competitors don’t? Your website can often be your first selling feature, and if you don’t have the benefits outlined you could end up losing out.
5. Not focusing on a target market
Whom are you speaking to? Web copy should speak to your clients and what they need – tailor the message. It’s not enough to simply introduce your brand/service – you have to also talk about what you can do for your clients. There’s a difference between “we offer this” and “we offer YOU this”. If you’re talking to your brand/services more than you’re talking to your clients, your copy needs a refresh.
These 5 mistakes seem like common sense but just take a look around the web, and I guarantee that there’s no shortage of websites that fall victim to at least one of the afore mentioned web copy no-no’s.
Do you have any examples of poorly written sites that we could all learn from?
by Madi Secareanu | May 17, 2012 | Advertising, Branding, Business Success, Creative, Interactive, Social Media
The other day my colleague Lindsay shared a story with us about Klout, a service that measures your online influence and gives you a score between 1 and 100. Apparently it’s been getting people up in arms! It seems to have the power to make or break careers, brands and social statuses …but how and why does this service and your score have so much power?
What is Klout and the Klout Score?
Simply link up your social media accounts to Klout and the Klout Score measures influence based on your ability to drive action online. Every time you create content or engage online you influence others. The Klout Score basically tells the world how influential of a social networker you are through your:
- True Reach: How many people you influence. Klout looks at who acts, shares and responds to your content.
- Amplification: How much you influence others. To attain this, Klout looks at how many people and how often people respond to your content.
- Network Impact: The influence of your network. Klout looks at how they share and respond to your content.
So, what does it mean?
Well, the easier answer is that your Klout Score determines if you’re an online influencer or not. So what does that mean? Well, as a top influencer you are eligible for Klout Perks (free stuff from brands), you’re considered a “somebody” and your resume might get a bit of a boost. As a brand, you can leverage top influencers to generate buzz around your brand (more on this below).
So, what’s a good score?
According to Klout, influence is relative and depends on your goal and peers. The average Klout Score is around 20. Klout also makes it exponentially harder to increase as you move up the scale. They say that it is much harder to move from a 70 to a 75 than from a 20 to a 25, making sure top influencers are working hard for their high scores.
Good for Business?
Brands can leverage Klout Perks, use Klout to measure their own influence online and identify brand influencers.
What are Klout Perks?
Klout Perks are exclusive products or experiences that influencers can earn based on their Klout Scores. Perks enable brands to connect with influencers – people whose friends or social networks look to when choosing what brands to engage with. Giving influencers Klout Perks means they have to talk about your brand – what they say is up to them.
The debate
People seem to love or hate Klout. Common criticisms include:
- But…offline influence doesn’t have a score?
Sure, offline influence doesn’t have a score but most individuals are influential only to a close network of friends, and maybe their friends. Unless you’re a celebrity, us “regular” folks don’t seem to have much impact offline. With Klout, anyone can become an influencer, a “somebody”, if they make enough noise.
- Brands are giving customers preferential treatment!
For brands, using Klout to leverage top influencers has several benefits. For one, if you compare it to the offline world where it’s nearly impossible to identify offline influencers, using Klout makes it easy to identify those who will champion your brand. Turning customers into advocates with Klout allows brands to go beyond the review or testimonial.
- The Klout Score is giving me anxiety!
How, what, who…huh? The way Klout measures your score can cause some anxiety. In fact, they changed their original algorithm not too long ago, lowering some people’s score. It’s not just about how active you are….but how active your network is….how active is your network’s network and so on! Should you go to extremes and only choose to follow or friend people based on their influence to help increase yours? What does your high or low score really mean? Some really take their Klout Scores very seriously…and rightfully so. In some cases, high scores do come with some great benefits (Perks!).
- It has too much power!
That it demands some power over your life and your career is a cause for concern for some. Recently, I heard about a man who didn’t get the job he wanted because his Klout Score was too low. Are experience, education and capability no longer enough? No. Not in this day and age. I’m not saying that your Klout Score should dictate whether you will land a job or not, in fact I find its consideration a bit distasteful. But I do think that as marketing, communications and creative professionals, choosing to not participate in social media, as a whole will no doubt close a few doors.
I want to know, where do you stand on Klout? (oh..and what’s your Klout score?)
by Madi Secareanu | May 15, 2012 | Business Success, Interactive, Social Media
I might have said this once or twice before…but it really does seem like there is a new social media site gaining momentum each week. Some of you might be thinking “oh no, not another social media site! I barely have enough time to log on to Facebook”. It may seem like over-saturation at times but not all new social media sites succeed. Their success depends on several factors that include: knowing their audience, ease of use, community development, or linking up to other larger social networking sites. Here’s a look at a few social media sites that failed to capture a large following and several sites that are making big enough noise to keep an eye on this year.
The Ones that Could Have Been
1. Yahoo! Buzz: No niche… no need.
Similar to Digg, Yahoo! Buzz allowed its users to generate “buzz” around stories they read online. Unfortunately for Yahoo!, low user participation rates and low website adoption numbers led to Buzz’ demise.
2. Friendster: Poor strategy.
As one of the first social networking sites to make an impact, Friendster once had more than 115 million users. Its downfall was combination of programming flaws, an unstable infrastructure and poor business decisions. Friendster has since changed course and rebranded itself as a gaming site.
3.Ping: An Apple failure!
A failure is a rarity, but not unheard of, in Apple’s portfolio. Although it’s still active Ping, an iTunes based social networking site, has failed to generate much action. Its censorship, hard to use navigation and the biggie – its focus on commerce not building social relationship has really put users off.
The Ones to Watch
1. Path: Social networking on the go. (Terminated September 2018)
Path was social networking app, which allowed users to keep a journal on the go – a “path” of their life. Users could post photos, travel updates, share interests, music and keep in touch with friends and family. In September of 2018, Path announced its termination of the service.
2. Quora: Has all the answers.
Quora connects its users to everything they want to know. Users ask questions, responses and share information. Users can create their own personalized homepages surround topics, questions, people and content they are interested in.
3. Chime.in: What do you have to say?
Chime.in is a social network based on interests. Users share opinions and questions around their interests while discovering new information and making new connections and building communities around their favorite topics. Top interests include Street Style, Food, Social Media and more.
4. Stipple: Content with power.
Stipple gives image owners power over their content. It powers commerce and content inside of images on the web and mobile while fostering connections and communities. It also permanently connects images to their owners who can share information, media and commerce through their images.
Whether these “ones to watch” will make a lot of noise this year remains to be seen. One thing’s for sure – when a social media site becomes successful – success happens very quickly. We know the story very well – take a look at how fast Pinterest and BranchOut grew. The real determinant of a social network’s success and longevity lies in its ability to keep users interested while staying innovative – remember there seems to be a new social networking site every week, armed and ready to become the next big thing.
What social networks do you think will have the most impact this year and why?
by Christine Marr | May 11, 2012 | Business Success, Interactive, Social Media
Can images increase your content marketing results? Retain reader attention? Improve brand loyalty? Can they even help achieve better search engine ranking?
Let’s look at Instagram. Instagram is a free photo sharing program that allows users to quickly edit and share the photos they take on their mobile devices and share on a variety of social networking services, including their own. A social network for photos. Founded 2 years ago, Instagram was recently purchased by Facebook (ahem: the world’s biggest social photo-sharing site) and has already attracted 30 million users! They paid a fortune for it (approximately $1 billion in cash and stock), so we know they believe in the power of imagery. You should too!
Optimize your images to encourage people to share the page and create some great backlinks, “like” and comment on them. It seems instead of talking about random things like “I had a tuna sandwich for lunch”, we can take pictures instead, telling a complex story or idea with a single picture. Today more than ever a good image is more than attention grabbing. If optimized, images can help you achieve better search engine rankings (SEO).
We often overlook images as an asset for search engine optimization (SEO). Drive traffic with keywords, captions and descriptions. Here’s how:
A memorable, top quality, relevant image included in your blog post, website or newsletter, for example, can greatly increase the click-through rate of that shared link. We sometimes purchase a book at the bookstore because we are attracted to its cover. The image you use for your headline will attract the user’s attention and set the scene for what is to come… If you want to attract more attention when your post is seen on social networking sites, use a great image!
- Use keywords in the file name:
Just like keywords in post urls are important for pages, the same is true for images. Using keyword-rich words in your image filename is important for helping search engines determine relevancy. For example, instead of naming your image “image 2748-017”, name it “Jacques-Louis David 017.jpg”
- Use descriptive alt Text (alternative text for images)
Search engines cannot determine the text content of any image, so they rely on captions, alt text, files names that are relevant to the image. Alt text should be short and informative. Here is an example of descriptive alt text from Wikipedia:
[[File:Jacques-Louis David 017.jpg |thumb |160px |alt=Painting of Napoleon Bonaparte |[[The Emperor Napoleon in His Study at the Tuileries]] by [[Jacques-Louis David]].]]
- Use anchor text (this is the visible clickable text in a hyperlink)
Anchor text is usually below 60 characters. The words in the anchor text help determine ranking by search engines, by providing the user with descriptive and contextual information about the content.
- image should match content
Anchor text, Alt text, file name, keywords – all should be relevant to help search engines know that you are not spamming.
Images can help achieve better search engine rankings, improving your visibility and make your site search engine friendly. An image is worth 1,000 words… how about 1,000 views!!!?
Image credit: 123RF Stock Photo
