Social Media Strategies

Social Media Strategies.

If you are reading this post, odds are you are savvy with several social media platforms and know how to post on Facebook, write a Tweet, post a pin, upload a few photos, share some links, re-tweet, post onto YouTube and are connected with your business colleagues through LinkedIn and Google +.

Odds are you are also extremely busy, and time is a precious commodity for you, and you know that you likely need to spend more time on your social media strategies to better analyze the social media platforms that you are using.

Firstly, be sure to download a campaign management program such as www.campaignmonitor.com whereby you can set-up and design some great blogs, e-books, and/or a strong email marketing  ad campaign.  The beauty and ease of these programs is that you can share them across multiple platforms and social media applications such as Facebook, Delicious, LinkedIn, Google Plus, Pinterest, Redditt and Stumble Upon with a simple click.

Do some homework:

But before you do this be sure to do some homework with Google Ad Words, so that you can increase your SEO and  also do some investigating on the products and/or topics that you are writing about.  Again the purpose here is to apply your social media strategies to you blog, your web pages, your e-books, and e-campaigns.  It is really important to look for Google Ad Words that have a strong searchable rankings and will optimize your campaign and overall website ranking so that you are climbing the SEO ladder!  Again there are many programs out there to analyze your website url performance, and Alexa is a great tool for starters!

Google Analytics & Social Media Metrics:

Be sure to take 20 minutes to acquaint yourself with Google Analytics and set this up for your company website.  Install the tracking code and set some goals for your marketing team to review in a weekly and monthly basis. Again, this will help you set some base lines, and be able to measure  the effectiveness of your social media strategies and campaigns.  Facebook has a great tool called Page Insights that will give you important metrics on your social media community and how engaged they are with your brand.

Word Press:

Another great blogging and web design program is Word Press, as it is helps you map out your blog or web pages with post titles, meta descriptions, robots Meta configurations  – an experienced web designer can help you go through all of this but it is vital that these configurations are done properly to optimize your website ranking. Yoast offers more insight into your blogs and web pages and really is the litmus test for you!

Social Media Strategy:

Strategy…Strategy…Strategy! The most important thing we want you to take home with you today for your marketing team is to make sure you have a Social Media Strategy as a complement to your Annual Marketing & Communications Plan.  Be disciplined, measure everything and make sure you take time to learn the latest technology out there to keep your brand alive!

 

Branding…Your Promise.

Your corporate brand and branding promise are both the most significant factors in running a successful and progressive business.  No matter what size of company you run, own, and/or manage it is crucial that you invest your time into branding yourself and your business.

So what exactly is a brand promise?

It is not surprising to see many business owners lose site of their branding and confuse a company logo and corporate slogan as their brand.  Rule number one branding not a quick fix.  Branding is all about discipline and a branding

commitment to a long-term business strategy that you review on a regular basis and make changes and modifications where you see fit.  A logo and slogan are tools to communicate your brand attributes and deliver your brand promise.  Your brand promise is what your company stands by, how your markets relates to this positioning and how your businesses stands out from your competitors.

At the management level, the day-to-day strategic approach is a key success factor in building and maintaining a strong brand. If your business strategy gets lost in paper, things can quickly go astray very quickly, as the consumer messaging will become fragmented weakening your branding.

Often staff and management are not singing to the same tune.  So take note! Just like your heart you must protect your brand and weigh your decisions extremely carefully so that you are confident that you are being true to your authentic brand identity and branding promise.

Brand strategists are the gatekeepers of your brands and look at the bigger picture on a daily basis. Reviewing how your staff is carrying out their day-to-day functions.  Strategic Brand Management also reviews your consumer feedback to effectively deliver your brand promise.

How do you choose your branding promise? We recommend that you hire a professional branding company or marketing company and invest in some time and money and do it right.  Do not rush the process!

Engage! Engage! Engage…Engage with your stakeholders, your staff and most importantly with your loyal consumers.  And use this information to formulate your brand promise. This exercise is also a very effective way to integrate your brand internally across the board with all staff.

Brand Trust…In such a competitive marketplace trust, accountability and corporate leadership are imperative factors for a business to protect and hone. It’s the little things, like how you react and solve problems, what types of programs do you have in place to react and solve this issues immediately? How do you treat your customers? Is your pricing competitive? How do you support your staff? All of these corporate character traits relate back to your consumer and the markets that you are serving, so be sure to be vigilant.

Brand Values… What kind of value system and culture does your company have?  You need to ask yourself this question, day in and day out to be able to assess your values and make sure your team is helping you stay true to the corporate vision.  This is also where you can have some fun with your staff and get involved in non-marketing events and do some community relationship building to build your corporate public profile.

Your brand promise is really an extension of you! So at the end of the day, your brand promise is an extension of your business products and services and how your consumers truly relate to them.  The big question is what does your consumer need? And this really means what is important to them and how do  you differentiate from your competitors?

 

 

 

 

Business ebooks: The New Sales Tool?

The proper definition of an ebook is: A publication consisting of text, images or both in a digital format. No longer is the publishing world restricted only to the print medium! In the business world, the launch of ebooks is a daily occurrence. They’re quick and easy reference tools that give a top-line view on various topics and channels, providing business managers with additional learning resources. Social media and Inbound Marketing (AB testing) opened the door to how-to ebooks for business. After all, as a business manager, if you don’t have the knowledge or understanding you need, then you can’t be expected to manage properly. Two of my favourite ebook resources are Hubspot and Optify. Both offer some good examples of ebooks that are quick, easy reads… and provide knowledge.

In today’s world, all you has to do is google “ebooks” to discover the potential for knowledge is just a click away! You’ll likely find a free ebook on exactly what you were curious about, just waiting for you to download and expand your knowledge base. From a business perspective, you can find ebooks on marketing, social media, design, sales, even human resources… they’re all out there! The proliferation of self published, free ebooks online is astounding. I get an email notification at least once every two days promoting another ebook of some sort.

Writing an ebook is no small task… so you need to ask yourself, “Why do it?”. Here are the reasons:

  1. Perception is reality.
    Consultants, corporations and all types of businesses are out there promoting the services they offer to further establish themselves as experts in their industry. And, they’re providing the information freely. That’s a solid reason for businesses to consider writing ebooks.
  2. Gathering and generating leads.
    It stands to reason that if that if a business is giving out knowledge and information freely, it can minimally ask for an email address, name, company name and coordinates. In cases where the business offering ebooks becomes reputable at providing good, sound information, sales questions can be added to the form that visitors need to fill out in order to download.
  3. Building on-site traffic.
    Just creating and launching an ebook is not enough. You need to promote it. You can do that through LinkedIn by including it in your updates and in the promotions tab of the Groups you are following. Also, don’t forget to use your Twitter account or Facebook Page. Doing all of this and leading it back to your site, assists in building traffic, increasing the profile of your business and providing a good first impression to potential clients. And of course, you need to make sure that your website is up to par as well!

At the risk of sounding self promotional, we at 3H already have a complete “Understood” ebook series. And stay tuned, soon we’ll be launching the first ebook in our new series “re:design” – providing insight into the world of design. Do you have any favourite ebooks? Share them here!

Website 2013: Maximizing Performance

Gone are the days when having a static website was good enough – essentially showcasing an online brochure of  a business. The introduction of flash animation and all the other bells and whistles have also run their course, (thankfully going by the wayside) now becoming passé.  The evolution of websites and their role in the business arena has changed substantially; first playing a superficial role to one that is key in the success of  any business. Business websites need to work harder to achieve differentiation and assist Marketing and PR initiatives.

A website’s relevancy in today’s business environment has become a necessity. It is no longer a nice to have to but a need to have. Here are a few elements that websites should have.

Social Media Icons: The integration of social media is key. It says a lot when you go to a site and there are no social media buttons… and at the same time that business site speaks of  being innovative and cutting edge! I am not saying that businesses should include social media icons if they aren’t really doing anything on social media. But then, you must ask yourself,  is this a company you want to start a relationship with?

Fresh Information:  Minimally a website home page  should have fresh content. That’s the only way Google will come over and visit the site.. helping the website ranking within the world-wide web.  A feed from the business blog would be ideal… or a feed from a recognized industry newsletter or publication. The rotation information is also a good way to keep a site fresh, but that too needs to be updated and refreshed.

Page Naming: Website design, website navigation and website user experience are all important. However, how a site identifies and names each one of its pages is an easy way to maximize the performance of the website’s  SEO (search engine optimization). Each page url on a business website should be unique and should be formulated with relevant keywords.

Build Relationships: The business website is the first step in developing some very important relationships. Websites should create valuable information for its visitors. Requesting visitors’ information through special offering such as ebooks, surveys or giveaway offers is a good way to start those relationships.  Events should also be promoted, such a business milestones and contests, integrating the total digital experience for that business.

Websites are the first impression businesses make and they speak volumes about the culture and persona. As we enter the last quarter of 2013… (Bob Dylan stated so eloquently) “Times they are a-changing”. It’s time to take a good look at your business website to assess if it measures up.

 

Blogging for Business: What you need to know

bloggingBlogging for business has exploded onto the marketing landscape. Many businesses utilize blogs to promote their services and expertise, others to engage potential and existing client base, and yet other to generate sales leads. Regardless of the objective, launching a blog in the business arena is no small feat. Many businesses have jumped on the social media bandwagon and in the last few years, many have created Facebook pages, Twitter accounts, LinkedIn Business Profile Pages, Pinterest….. and now their very own Blog.

If you’re thinking about creating a blog for your business here’s a few of the hurdles you’ll need to overcome before engaging the blogging arena:

1) Make sure your website can perform accordingly. Many business launch a blog as a separate entity not realizing it’s very beneficial to link their business blog to their website. Blogging can only help the overall traffic your site generates, especially when your posts are featured on your home page, providing Google for a reason to visit your site more frequently. Google looks for fresh and new content. And that traffic can be an opportunity to accumulate leads or at the very least provide information that enables good analysis.

2) Create a strong Blog Persona. Make sure that your blog is an extension of your business and what it represents. Just because it’s social, it doesn’t mean it can’t be branded. It’s part of your brand, so it needs to resonate with your target audience. It also needs to propel your brand forward. It’s a marketing initiative.

3) Be consistent. Be relevant. If you don’t use it, you’ll lose! Many businesses believe that they can do this in-house, and that is certainly doable, but it is a substantial time commitment. Create a social media calendar to ensure that you always have topics in the pipeline that speak to your business. We all get writer’s block or rather, blogging block… but consistency is a must.

4) Write smart. Do your homework. It’s not good enough to just write. It’s important to do your homework. Yes. Homework. Research your topic, and research it with keywords traffic analytics. Make sure your post is SEO enriched. If you write for the pleasure of writing, then you’re just posting and hoping for the best. That’s just not marketing.

5) Spread the word. What’s the point of expending all this energy and time and not sharing your post in the social media properties? You need to tweet about it, post it on Facebook, StumbleUpon, LinkedIn, Google+1, Digg…only to name a few.

After you do it for a while, having a blog for your business can be fun. You start developing a community and a network of like-minded people that speak their minds and provide insight on topics that are relevant to your business. Creating a blog for your business and posting relevant material can elevate your business status and provide you with a strong foundation for developing business. After all, blogging is serious business and done properly should be an integral part of your business marketing program.

What key learning have you found in launching your business blog? I’d like to hear about the different challenges you have been facing with your business blog?

 

Trending on trend without being current

It’s difficult to stay on trend today. Within minutes of an event it’s viral. Next week it’s old news. And it’s not hard to predict. I can safely predict today that by the time you read this blog Miley Cyrus and Robin Thicke will be replaced by another event that’s just as newsworthy.

And there’s no greater sure death for any marketing or advertising campaign than being out of date. Like I said it’s not easy to stay on trend. It’s not all bad. We do have some advantage in that we can easily and quickly update our sites and tweet the latest.

But, not every project or campaign can enjoy the velocity of the web. Design takes time. Printing takes time. Radio takes time. Photography takes time. So many aspects of marketing and advertising take time to produce no matter how fast we work.

But there are a few simple strategies that can help you keep on top and stay on trend.

Stay on trend with the classics

There’s a reason something is classic. A classic has stood the test of time and still comes up winning. It’s not simply because it’s a favourite. A classic implies continuance and consistency while at the same time adapting to our conventional point of view.

You can’t get older than ancient Greece. Well yes you can, but you have to agree ancient is pretty old. And you wouldn’t really think that staying on trend would mean stealing from the Greeks. Or would you?

Who could be more on trend than Nike? Yet, Nike chose its name from Greek mythology.  Nike is the goddess of victory. A “classic” example where a brand has reached into the past and adapted it to fit the modern market.

We all know Amazon.com and Mars candy bars. The Apollo Theatre is a famous music theatre in New York.  And I’m not going to even talk about Trojan.

Stay on trend with old ideas

There are times where an idea didn’t work. It wasn’t a bad idea but it didn’t work during that particular moment. Hang onto these ideas. Next time when you want to jump on trend, resurrect those ideas. You are already ahead of the game. You can capitalize on the time you saved and jump that much faster on trend.

Stay on trend by pulling from the past

Radio and TV and other media outlets create material ahead of time on news that hasn’t  happened yet. This allows them to stay on trend and be current. They pull information from the past and use it to provide content to complement upcoming news. For example, there was lots of background material that made it easy to prepare fill in for William and Kate before the birth of Prince George.

And when you take it one step farther, it was easy to prepare two versions of the event. Boy or girl? People want to know what happens to lineage based on the sex of the baby. Easy to prepare ahead of time.  As soon as the birth is announced up pops material that was already prepared.

Stay on trend with Mark Twain

There’s no argument that staying on trend means understanding your target market. That’s where your professional ability comes into play.  But when staying on trend is getting your frazzled, there is some pleasure in Mark Twain thoughts on the subject.

“There is no such thing as a new idea. It is impossible. We simply take a lot of old ideas and put them into a sort of mental kaleidoscope. We give them a turn and they make new and curious combinations. We keep on turning and making new combinations indefinitely; but they are the same old pieces of colored glass that have been in use through all the ages.”

Perfectly said!