Brand Integrity. It’s Not Personal.

As a seasoned brand marketer, I’ve come to realize a fundamental truth: brand marketing is not personal.
As marketers, it is our responsibility to ensure that personal opinions do not overshadow the brand’s intended message, style or persona. Our role is to utilize our expertise and exercise objectivity to effectively promote the brand ‘on our watch’ and maintain its integrity. In my years of experience, I have witnessed that, although separating personal preferences from the brand persona is essential for success, for some, it’s not always easy!

A brand is more than just a sum of personal tastes and preferences.
It has its own character, style, and tone that define its unique identity. Picture this. You’re responsible for launching a new product (sku) as an addition to a very popular brand’s portfolio. As a brand marketer, you must objectively assess the potential appeal of the new product to the target audience and where it fits in the entire brand portfolio. You would need to conduct market research, analyzing consumer trends, and leverage your brand expertise. Only then can you make informed decisions that align with the brand’s image and resonate with the intended consumers.

Brand identity requires the same reasoning and objectivity. As a brand marketer, it is critical to prioritize objectivity. When personal opinions take precedence over the brand’s persona, we risk straying from the brand’s intended course.

As brand custodians, it’s our role to shape the brand’s character, style, and tone that connects with the target audience. We can only do this by not only understanding the brand target audience’s preferences and needs but by adopting them as the brand’s mantra. This means we need set aside personal biases and approach our marketing strategies with a clear and objective mindset.

Full disclosure—I don’t have a favourite colour!
Now, I’ll let you in on my own little branding initiative – I wear purple every day and have done so for the better part of 35 years. Needless to say, people often ask if it’s my favourite colour.  As a Creative Being I love all colours equally. But the reason I wear purple is because it’s the agency’s brand colour.  Over time, it has become an integral part of our agency’s persona. By embracing the brand’s colour, I not only align myself with its identity, but I also showcase my commitment to its success.

It’s essential to remember that personal opinions should not overshadow the brand’s intended message. By allowing personal preferences to influence creative decisions, there is a risk veering off course and diluting the brand’s impact. To ensure a brand’s longevity and effectiveness, the brand’s character, style, and tone must be prioritize above personal inclinations.

Avoid the common pitfalls.
Maintaining brand integrity also means avoiding the pitfalls of personal bias in design and visual elements. A brand’s logo, packaging, and overall aesthetic should reflect its intended message and appeal to the target market.  For instance, I have penchant for minimalistic design. If I insisted on revamping every brand’s visual identity to align with my taste, I wouldn’t be working in a creative agency for very long, let alone 35 years!  By utilizing brand expertise and adopting an objective approach towards each and every brand we are entrusted with, we can make design choices that authentically represent the brand’s character while resonating with the intended audience.

As marketers, there’s a critical need to strike a balance between personal tastes and brand persona. By prioritizing objectivity, we can effectively deliver a brand’s intended message while staying true to its unique identity. Success is measured by our ability to navigate the brand’s identity with objectivity and build brand integrity. Here’s to the power of brands and the role we play in their success! What are your thoughts? Please share them here.

 

 

 

Colour Me Creative: Choosing the Right Palette

Colour is the silent language that speaks volumes about your brand. It’s the first thing that catches the eye, influencing perceptions and stimulating emotions Colours evoke emotions, convey messages, and even influence our decisions. As creatives, we’re not just painting with colours; we’re leveraging them as powerful communicative tools. The right palette can enhance brand recognition, guide user experience, and create visual harmony. It’s more than aesthetics; it’s about understanding the psychology of colour. Colour in creative plays a pivotal role in brand communication and consumer decision-making. Understanding colour psychology can help you choose the right palette for your brand, creating a strong visual identity that connects with your audience.

Consider some of the world’s most recognizable brands.
Coca-Cola, for instance, has leveraged the boldness and energy of red to convey passion and excitement. Facebook, on the other hand, uses calming blue tones to inspire trust and reliability. These brands have effectively harnessed the power of colour to shape their image and resonate with their target audience.

But how do you select the perfect colour palette that represents your brand accurately? The answer lies in comprehending the emotional and psychological undertones each colour carries. Red often stirs feelings of passion, urgency, or aggression. Blue can communicate trust, tranquillity, or melancholy. Yellow typically signifies happiness, vitality, or caution, while green is often associated with nature, growth, or envy. Let’s not forget purple, a colour that can project creativity, luxury, or mystery depending on its use. Every colour carries a plethora of meanings, shaped by cultural, demographic, and individual perspectives.

When choosing colours in creative, consider your brand’s personality and your target audience’s preferences. A brand embodying youth and energy might lean towards bold, lively colours, whereas a luxury brand might gravitate towards a more understated, sophisticated palette. It’s crucial to maintain consistency across all platforms and touchpoints, ensuring your chosen colours align seamlessly with your brand.

Never underestimate the importance of testing and research. Different cultures, age groups, and genders may react differently to certain colours. Employ tools like A/B testing, focus groups, and market research to delve into your target audience’s colour preferences. Remember, colour is not a one-size-fits-all solution. It’s both an art and a science, demanding a thoughtful approach and a profound understanding of your audience. However, when executed correctly, the right colour palette – perhaps featuring a dash of purple… or a whole lot of it! – can significantly bolster your brand identity, shape perceptions, and spur engagement.

So, how can you choose the right palette for your brand or project? Want to learn more about how colour can elevate your brand’s identity and message? Visit our website for more insights or contact us to explore how we can help you create a visually compelling brand identity.

Flexing Creative: Increase Brand Value

Brand value is based upon the sum of all its parts. Those parts are: a brand name, its marketing, the relationship the brand has with its target base, its intent and its history. Additionally, to a large degree brand value or brand equity is based on its level of endurance. A brand’s stamina and staying power are as important as its ability to stay true to its original intention.

In short, brand value is tied to its originality.

At the risk of sounding a tad too “mature”, I remember when marketing meant not only advertising the benefits of a brand, but communicating those benefits to the consumer in an original way. This allowed the brand to own its entire messaging, from the logo to the colour and tone used and of course, the imagery.
Today, I feel that some creative has become lazy – reaching for the low hanging fruit. This may be the result of less time and lower budgets, however the drawbacks to brand value by creating “me too” creative are significant.
Brand creative should be a significant contributor to brand value. Here are a few tips to flexing creative to become more original for your brand creative:

1. Start your brainstorming session with a brief. It should outline what the objectives are, who the competition is and what they have done in the market place.
2. Don’t build your creative around a royalty free stock image. It’s important that you completely own your visual identity. Have you ever seen an ad for a technology brand with the exact photo as an ad for an insurance service provider? It’s quite alarming. Today, many print ads and digital creative ads are based on the use of stock imagery – ugh!
3. Go for substance, not flash, unless you can achieve both without alienating your target group. The use of flash and pop up mechanisms on websites intrude rather than captivate attention.
4. Always be clever with the creative for your concept and your approach to copy and headlines. Often headlines are too tactile and lack playfulness and originality.

If the strategy is on point and implemented properly, creative will add considerably to brand value. Brand creative should be based on brand persona. And brand persona should be based on a unique set of characteristics that give it… well a personality. How else will a brand resonate with its consumers? It needs to be attractive and speak to consumers in a way that forms a true connection.

In today’s environment, the brand persona has taken on an even more prominent role. There is another dimension to develop brand personality: its voice and tone. Like every person is an original, to be a successful brand and create brand value, originality is essential.

Brand Character: Adding layers

The year is 2014 and the way brand character is now defined is quite different from 5 years ago. Brand value on an emotive and creative level has always been about brand character, or as some often call it, brand persona.

In days gone by, the shaping of brand character was hugely dependent on many one way conversations. The visibility of a brand’s logo, its design, its choice of colour and the font usage was as visual as the “brand” got. Needless to say, today it’s just not the case. That’s right, gone are the good old days of building brand character. Some may look at these good old days as simple, even juvenile. With YouTube, Pinterest and Instagram, the number of visual channels has exploded.

[dt_sc_pullquote type=”pullquote3″ icon=”yes” align=”center”]The building blocks of creating a solid brand character today have significantly changed over the last few years.[/dt_sc_pullquote]

Increasingly the tone and voice are as important if not more important than the one way conversations that we often found brands in. We can all say goodbye to believing that single or traditional channels can be responsible in building a brand character.

Be careful, I am not saying that building brand awareness and launching a brand persona with the use of TV, radio or print is bad, but to only do this, would be a waste of effort and lack of efficiency. Social Media integration provides a 3D approach to brand character. This multi-channel approach is necessary to create awareness, buzz, style and therefore, brand character. But Social media isn’t the only integration that is required for a brand to reach its full potential of its persona. The development of a brand character involves a holistic approach, where external branding and internal branding meet and co-existent happily. That’s from customer service answering the phone to the handling of complaints.

The various social media channels(mentioned previously) and internal branding initiatives  provide the forums for brands to articulate their true voice and tone. If a brand is portrayed as approachable and fun-loving in the a “one way” conversation, say on TV campaign or radio, then that brand needs to demonstrate it in terms of its overall strategy – in the brand tone, brand creative and brand voice.

Brand Canada: The Marketing of a Country

Canada the good. Canada the polite. Canada the humble. Well, since the last winter Olympics… a subtle change has occurred in the Canadian persona. Since the 2010 Vancouver Winter Olympics, Canada has been evolving its persona…still really nice, but a little more edgy.  It took the Vancouver Winter Olympics for the world to stop and take notice that Canada does contribute a lot to the world and not only with its steady supply of Canadian comedians! Dare I call it patriotism… that word that has for many Canadians negative associations?

It wasn’t so long ago Canada was the quiet country, the large gentle giant… ever so apologetic and well… nice.

CanadaSomehow, somewhere, it has become cool to be a Canadian. It has to become hip to carry the icon Maple Leaf…so perfect for a brand signature. And it all began with hosting the 2010 Vancouver Olympics. That forum gave Canada an opportunity to present itself authentically.  What most didn’t realize was that Canada would take world by surprise… and yes that includes Canadians! The only difference between us Canadians and the rest of the world is that we always knew that we didn’t live in igloos!

Canadians were astonished that we could all feel as one. This “showy” display of solidarity – where did this type of patriotism come from?  This visible pride of being Canadian? All of a sudden Canadians along with the rest of the world realized that we actually do have a lot to be proud of and not because of our cool fashionable Olympic outfits.

Many Canadians felt that after the Vancouver Olympics ended, we would once again go back to being, well, quiet… That the feeling of pride and solidarity wouldn’t last. But the Vancouver Olympics was just the beginning. In between 2010 and the 2014 Winter Olympics, Canada has increasingly become a strong visual brand. The Canada brand logo is the iconic Maple Leaf (can you get a more single iconic brand visual?), and has become coveted by all.

In Europe and through Asia, a Maple Leaf on backpacks, luggage tags, hats, t-shirts and pins have for the most part guaranteed a friendly smile, a warm reception. Canada now has admittedly a cool factor – something we even acknowledge amongst ourselves… quite unapologetic, I might add.

Today we watch our Olympic Athletes in Sochi and we have awesome brand awareness (oops… country awareness). Canadians more then ever have become vocal… we have become proud without losing our sense of being Canadian. Case in point, Canadian speed skater Gilmore Junio gave up his Winter Olympic spot to his more experienced teammate Denny Morrison in the men’s 1,000-meter race. This was an act of kindness that ended with Morrison winning a silver medal in the event. Listen to the amazing interviews from all of our Canadian athletes. We are winter. Humble. Grateful. Confident. Authentic. We are Canada. Not a bad brand character for a country, when all is said and done.