Happy Anniversary to Us!

It’s our silver anniversary!

25 years ago, the 3H Communications journey began. It was a humble start. Miriam,now Chief Creative Officer, was just helping out a couple of friends, one to advertise an airline and the other to launch a shopping center. 25 years of experience  later and 3H Communications is a flourishing, cutting edge, full service, advertising and marketing agency.

Over the years, 3H has developed a process driven by our passion and dedication to understanding our clients’ products and capabilities. While every opportunity and client requirement is unique, there is an integral process we go through with clients to meet, and exceed their goals and expectations.

IDENTIFY

We arm ourselves with information. Our approach starts with investigating your company, your competitors and vertical markets. If required we initiate market research from store checks to informal panel discussions to full out qualitative or quantitative research. We assess the results. We then are set to plan and develop programs based on our identify target markets and demographics. We add to that customer analysis to develop personas based on psychographics, competitor analysis and more.

INITIATE

Leveraging our findings from research, we start the creative process. We bring out the popcorn and we brainstorm, we conceptualize and we create the story. Whether it’s blogging, digital advertising development, packaging design, traditional and social media advertising, or TV media we push boundaries to develop the right strategy, the right voice, the right channels to reach your objectives.

ENGAGE

With your Brand’s voice we start telling the brand story: how it should be told, to whom it should be told. The right timber, the appropriate messages based on personas, brand positioning and brand objectives. From science-speak, food write ups, fashion critics to pharma aids, business white papers and consumer talk, we implement the right approach and channel for your brand’s voice: web design, social media, digital media, events, print media and more.

LISTEN

We keep the momentum going…we listen, we respond, we engage…in order to build the brand relationship. By listening your brand continues learning from its relationship with brand ambassadors, which means we can create the most effective strategies to meet your objectives. We become your subject matter expert. It’s about creating a conversation, listening to their needs and requirements and we act with purpose and intent.

OPTIMIZE

We aim for effective, perfected and valuable solutions and results – and often it’s the numbers that reflect the effectiveness of an initiative. We measure each result; we get analytical. We dig deep and look at your local or global rankings, your SEO standing and your ROI. We then evaluate and take the necessary actions.

Through this method, the company has continued to grow and succeed. We are tight team that works hard and plays hard. Each member plays an integral part of our clients’, and our, success. Over the next year, we will be sharing stories about our journey, from Montreal to Oakville, what we have learned, how the advertising world has changed and all about our great team members. Keep checking back for regular updates!

To help us celebrate our anniversary play our new contest, Winfall Instant Win Contest! This is your chance to win prizes instantly, including an ipad Mini, and there a number of ways to play and win – including liking our FB page, sharing the page, liking us on Pinterest and more!

Re-branding – Top 5 Mistakes to Avoid

So your business made it off the ground, you’re generating revenue, but you’ve hit a roadblock with your growth and revenue. Perhaps it’s too niche or misleading, or tied to a geographic location – what to do? Re-branding your company requires careful consideration and planning in order to achieve a successful outcome and take your business to the next level. But this also involves a lot of risks.

Be aware of all the risks of re-branding before you start the process. As a marketer I know how quickly you can get caught up in design and other issues, just don’t let it get you! Re-branding is more than changing a logo or adding bolder images. It is also about researching and understanding the consumer, analyzing changes in target markets when exploring opportunities for brand expansion and repositioning.

Yet, even when forewarned, many still make some common mistakes. Here are the top 5 mistakes to avoid:

  1. Re-branding without research
    Put money and time into researching the consumer’s perspective on the product or service. What do (don’t) they like, what attracts them etc.
  2. Wrong assumption “A brand is just a logo”
    Your brand is more that just a logo. A brand integrates all aspects of your business; everything from look,  feel, culture, tone, voice, product quality, customer care…  leading to consumer perception.
  3. Getting started without a plan
    Make sure you have a plan from start to finish. From research and analysis to setting up time frames,  to identifying metrics for assessing results (ROI).
  4. Not leveraging existing brand equity
    A company with high brand equity may not need to undergo a big transformation… or rather, shouldn’t need to go through a huge transformation. When you have a strong brand equity… tread softly and lightly. However you do it, make sure the current brand equity stays strong!
  5. Getting buy in internally prior to external.
    Getting employees to understand the reason and goal of re-branding is very important because they will have to sell it to the consumers. This is equally more important in lieu of social media. Internal branding is increasingly important as each employee is a brand ambassador. In short, if they don’t believe it, neither will the consumer.

Going through a re-branding is and can be very challenging. It’s not so much setting the goal, but reaching it successfully. Having gone through a major re-branding I can only say that walking the talk is monumentally important. The re-branding that I was involved in failed miserably on convincing internal people that the change was necessary. The bigger the company, the more time is needed to make sure everyone is informed and all understand why there needs to be a change.  If they understand, they will be able to explain it to the consumer. If you believe it, you will show it!

A successful re-branding requires a vision that inspires consumers, investors and others to see the company in a new light. We can learn from other companies who have gone through re-branding. This could be a successful re-brand or even a failure, if we learn from them we will not make the same mistake. Check out the 10 most successful re-branding campaigns ever. This article not only shows how they did it, it also let us know the lesson to be learned. Very interesting!

Mobile Search is Fueling Small Business

The jury is back and the verdict is in, customers are going mobile. We all kind of intuitively knew that was coming, but the reports are now verifying what we already wondered. If your business is not mobile you are missing a whole lot of customers. What do we mean when we say mobile anyway? By mobile we mean that customers are using mobile devices to track down and find businesses, both local and non local businesses. Let’s look at a scenario; customers will use a phone to perform a search for a local business when they are out and about. They will not bother going home and looking in a phone book or even using a desktop computer to find what they are looking for. They will search with mobile and act fast. Of all the searches done for businesses, 9 out of 10 people reported they reached out and contacted the businesses they found. Thos are great odds for the luck business found. If your business cannot be found on local searches then you will be missing out on a lot of people. Get your business on as many local search results as you can. Every major search engine has a local section. Google Local, Bing Local, etc. There are also rate and review sites to be found on like Yelp, AngiesList, and more. The process is not difficult to do, but it should be done post haste to start capturing the online traffic ever going mobile. This infographic will give you an idea of what can be done in terms of online search.

This guest blog was presented by: www.Vistaprint.com