by Lisa Wedmann | Oct 25, 2013 | Advertising, Branding, Business Success, Communications, Latest, Marketing, PR, Social Media
As social media continues to change marketing landscape, one change I have seen is the convergence of marketing with PR. In the past, if you wanted an advertising campaign, you produced commercials, print ads and maybe some billboards.
If you wanted a Public Relations campaign, you used some of the more traditional tactics: a press conference, sent out a press release to media, product placement and TV appearances.
But today, marketing and Public Relations are closer than ever. No more can you launch a great product, with a big ad campaign, and talk TO the consumer.
You have to take it one step beyond that and bring the product to the people, get it in their hands, and talk with them – not AT them.
The overarching goals of Marketing and PR are the same: get people’s attention, get people to connect with, to talk about and, ultimately, buy your product. And finally, perhaps most importantly, it’s about building brand awareness and loyalty.
But that is where the similarity ends. Marketing is about speaking to the consumer. PR today is about speaking with the public and creating a two-way dialogue. With the growth of social media, and the changing landscape of traditional media, power has shifted to the consumer. It’s not enough to speak loudly and blanket the airwaves with ads.
And even if you do blanket the airwaves, finding that target market is increasingly difficult as more and more people are turning out traditional channels, and the media landscaped continues to fracture. In 2012, one in 50 Canadian TV subscribers cancelled cable in 2012, and 130,000 are expected to follow suit by the end of 2013. And Netflix subscriptions are growing, as is the use of PVR – meaning no more commercials!
This is just where PR comes in. A good PR campaign can get the word out to increasingly niche target markets using a mix of tactics: events, blogger campaigns, product placement, media appearances and social media campaigns. Done right, the message will get out to just the right markets and people, creating buzz, awareness, a relationship with the customer, and, ultimately, sales.
There are multiple benefits to a public relations campaign, including:
- Relationships – A blogging campaign will create brand ambassadors, consumers who will talk about your product, and share this with their followers. They will blog, and share about your product, with links back to your website. This also fits in nicely with social media.
- Social Media: Obviously, thanks to the blogger campaign, your followers will grow, and you will connect with new fans and followers. Once bloggers post, and share, their blogs, you can repost on your page, and retweet their tweets. This provides a gateway to new followers, and consumers.
- SEO: Do you produce your website to maximize SEO? A PR campaign will improve your online presence, with links back to the site, which will help the site ranking.
How do you think Public Relations has changed? How does it fit within the marketing mix?
by Miriam Hara | Sep 7, 2013 | Business Success, Design, Interactive, Latest
Gone are the days when having a static website was good enough – essentially showcasing an online brochure of a business. The introduction of flash animation and all the other bells and whistles have also run their course, (thankfully going by the wayside) now becoming passé. The evolution of websites and their role in the business arena has changed substantially; first playing a superficial role to one that is key in the success of any business. Business websites need to work harder to achieve differentiation and assist Marketing and PR initiatives.
A website’s relevancy in today’s business environment has become a necessity. It is no longer a nice to have to but a need to have. Here are a few elements that websites should have.
Social Media Icons: The integration of social media is key. It says a lot when you go to a site and there are no social media buttons… and at the same time that business site speaks of being innovative and cutting edge! I am not saying that businesses should include social media icons if they aren’t really doing anything on social media. But then, you must ask yourself, is this a company you want to start a relationship with?
Fresh Information: Minimally a website home page should have fresh content. That’s the only way Google will come over and visit the site.. helping the website ranking within the world-wide web. A feed from the business blog would be ideal… or a feed from a recognized industry newsletter or publication. The rotation information is also a good way to keep a site fresh, but that too needs to be updated and refreshed.
Page Naming: Website design, website navigation and website user experience are all important. However, how a site identifies and names each one of its pages is an easy way to maximize the performance of the website’s SEO (search engine optimization). Each page url on a business website should be unique and should be formulated with relevant keywords.
Build Relationships: The business website is the first step in developing some very important relationships. Websites should create valuable information for its visitors. Requesting visitors’ information through special offering such as ebooks, surveys or giveaway offers is a good way to start those relationships. Events should also be promoted, such a business milestones and contests, integrating the total digital experience for that business.
Websites are the first impression businesses make and they speak volumes about the culture and persona. As we enter the last quarter of 2013… (Bob Dylan stated so eloquently) “Times they are a-changing”. It’s time to take a good look at your business website to assess if it measures up.
by Miriam Hara | Aug 29, 2013 | Advertising, Communications, Creative, Latest, Marketing
It’s difficult to stay on trend today. Within minutes of an event it’s viral. Next week it’s old news. And it’s not hard to predict. I can safely predict today that by the time you read this blog Miley Cyrus and Robin Thicke will be replaced by another event that’s just as newsworthy.
And there’s no greater sure death for any marketing or advertising campaign than being out of date. Like I said it’s not easy to stay on trend. It’s not all bad. We do have some advantage in that we can easily and quickly update our sites and tweet the latest.
But, not every project or campaign can enjoy the velocity of the web. Design takes time. Printing takes time. Radio takes time. Photography takes time. So many aspects of marketing and advertising take time to produce no matter how fast we work.
But there are a few simple strategies that can help you keep on top and stay on trend.
Stay on trend with the classics
There’s a reason something is classic. A classic has stood the test of time and still comes up winning. It’s not simply because it’s a favourite. A classic implies continuance and consistency while at the same time adapting to our conventional point of view.
You can’t get older than ancient Greece. Well yes you can, but you have to agree ancient is pretty old. And you wouldn’t really think that staying on trend would mean stealing from the Greeks. Or would you?
Who could be more on trend than Nike? Yet, Nike chose its name from Greek mythology. Nike is the goddess of victory. A “classic” example where a brand has reached into the past and adapted it to fit the modern market.
We all know Amazon.com and Mars candy bars. The Apollo Theatre is a famous music theatre in New York. And I’m not going to even talk about Trojan.
Stay on trend with old ideas
There are times where an idea didn’t work. It wasn’t a bad idea but it didn’t work during that particular moment. Hang onto these ideas. Next time when you want to jump on trend, resurrect those ideas. You are already ahead of the game. You can capitalize on the time you saved and jump that much faster on trend.
Stay on trend by pulling from the past
Radio and TV and other media outlets create material ahead of time on news that hasn’t happened yet. This allows them to stay on trend and be current. They pull information from the past and use it to provide content to complement upcoming news. For example, there was lots of background material that made it easy to prepare fill in for William and Kate before the birth of Prince George.
And when you take it one step farther, it was easy to prepare two versions of the event. Boy or girl? People want to know what happens to lineage based on the sex of the baby. Easy to prepare ahead of time. As soon as the birth is announced up pops material that was already prepared.
Stay on trend with Mark Twain
There’s no argument that staying on trend means understanding your target market. That’s where your professional ability comes into play. But when staying on trend is getting your frazzled, there is some pleasure in Mark Twain thoughts on the subject.
“There is no such thing as a new idea. It is impossible. We simply take a lot of old ideas and put them into a sort of mental kaleidoscope. We give them a turn and they make new and curious combinations. We keep on turning and making new combinations indefinitely; but they are the same old pieces of colored glass that have been in use through all the ages.”
Perfectly said!
by Miriam Hara | Aug 13, 2013 | Business Success, Communications, Latest, Marketing
The Editor says “Cut” and in many cases rightly so. In advertising, professional writers must develop copy based on the media they write for. But you don’t have to be a copywriter to write strong copy in the day to day business arena. In verbal communication some words naturally roll off our tongues when we speak. Words that help make our point strong. Often, we don’t talk in full sentences when we speak: we stop, we repeat, we gesture. That’s fine as it all contributes to the delivery of our presentation. However, in silent communication such as writing reports, posts, articles and business communication, less is more for writing stronger and succinctly.
The following are four unnecessary words that will make your writing stronger. Eliminating them for your business writing, will make a definite improvement.
Cut “very” from your writing
Generally, when we want to make our point stronger we tend to add extra words. So, we write: this is “very” important or we have a “very” big problem. Or how about this? One of the “very” first words to cut is very! Here’s a fun exercise taken from one of Mark Twain’s famous quotes: Substitute ‘damn’ every time you’re inclined to write ‘very’; your editor will delete it and the writing will be just as it should be!
Adding the word “very” does not help make your point stronger. It should be cut. Think about it. How much more stronger is “this is important” to “this is very important”? You decide.
Cut “really” from your writing
Really? Do you mean that? Is really, “really” necessary? “Really” is in the same boat as “very” and should be cut. It sucks the power from your words. You are not Ed Sullivan and it is not a really big show. The use of the word really as an adjective is the writer’s lazy way out. There are so many words in the English language to communicate the concept of proportion. Consider this. It was a “really” good meeting or it was a good meeting. Which sounds more professional? If you have to add the word really to the describe the meeting, maybe it really wasn’t that great a meeting!
Cut “just” from your writing
When you write “just” you “just” sound weak. I “just” wanted to follow-up. I’m “just” writing to see… With email and now texting, understandably, our language has become more casual. The word “just” almost feels apologetic. You almost never need the word “just” in order to make your point. It often is redundant and adds nothing to the point you are trying to make.
Cut “thing” from your writing
This is one of my pet peeves. What exactly is a “thing”? When you write ‘thing’ it is not clear what you mean. For example, you write an email to your boss, “following are 3 things that resulted from our meeting”. In this case what does “thing” mean? Are they action items, are they observations, are they deadlines, what exactly are they? Things make the points irrelevant. It doesn’t add any credible to the issues you are detailing. The word “thing” has it’s place in writing, but not to illustrate or to establish a list or issues. Better and clearer to cut the word “thing” and state explicitly what it is that you mean.
Take five… let your writing be a cut above the rest.
As easy as it is to include these four words in your writing, it’s equally (not just) as easy to remove them from your repertoire of writing. Before you press the send button, or make your word document into a PDF for general viewing, take five minutes to review what you have written. Use technology to your advantage and “Find and Replace” to cut these 4 unnecessary words. After that, your writing will be strong.
by Miriam Hara | Aug 6, 2013 | Business Success, Design, Latest, Marketing, Social Media
In today’s corporate environment the vertical integration of all marketing facets is fast becoming the norm. The adage of “wearing many hats” that was once synonymous only with entrepreneurship, is no longer. Corporate marketing is increasingly becoming, in their own corporate space, a marketing hub for their brands, services or products.
If you’ve been following our blog 3H hoopla, you know that I have posted many times about the changes in technology and what that has meant to the advertising and creative field. Today I’m going to focus my perspective on what those changes have meant to corporations. Technological advancements, in terms of today’s computer and software systems, have allowed corporations to get “a handle” on their creative. Desktop publishing has given way to more sophisticated marketing and creative departments. Many corporate businesses have full internal marketing and creative departments, staffed with art directors, creative directors and graphic designers. Needless to say, this also means there is a greater need for full internet connectivity and monitoring of the way the corporation presents themselves to their target audience online, requiring a merging of the IT department with the evolved marketing department.
Over two decades after the launch of desktop publishing and the worldwide web, the business world is “a buzz” with social media.
Today’s corporate marketing departments are now finding themselves having to contend with all the social media platforms: Facebook, LinkedIn, Twitter, Pinterest and Instagram, to name just a few! Although the social media channel is nothing new, its platforms are relatively unchartered territory for corporate marketing. Many don’t know how to use them effectively, or evaluate and monitor their use.
As a result, many corporate marketing departments are becoming entrepreneurial adding yet another hat, social media to the number of hats they are currently wearing. Unlike entrepreneurs however, budgets are the not the motivating factor in initially taking on social media as a DIY (“do it yourself”) initiative. What ever the motivation is, it isn’t too long before corporate marketing is faced with the fact that to really run and maintain any social media property effectively, it takes a lot of time, focus, energy and knowledge.
Corporations are vertically integrating their creative needs and now, their social media needs.
On a theoretical level it all makes sense. At the surface, staffing for social media simply involves a good command of the English language with a strong understanding of social media properties. Right? Corporate businesses can now “own” all the layers of marketing, from product development, brand management, creative development, design and execution and now social media. The motivation of control and “owning” the brand voice is a real concern, but there are creative professionals and agencies that can be outsourced to provide this service seamlessly.
All this to say, social media isn’t a layer of marketing to be taken lightly. Social media entails strategy, investigation, monitoring, writing and engagement on a continuous (24-7) basis. At this point of the life cycle of Social Media, does it make sense for corporations to spread their resources too thin by including social media into their marketing layers? What are your thoughts on this, I’d like to hear about them.
