by Miriam Hara | Oct 22, 2024 | Advertising, Agency, Marketing
How do you know if you’re suffering from the Agency Blues?
If you’re a brand marketer you’ve lived it… you’ve loathed it.
The Agency Blues symptoms. Your heart is racing. You break out in a sweat (no, it’s not because you’re experiencing hot flashes). You toss and turn, unable to sleep or turn your mind off. Your anxiety is through the roof with “what if’s”. You’re second guessing everything. Concerned about it all, and can’t put your finger on it. You think you’re too judgmental or maybe you’re asking too much? Self doubt and disappointment set in. If you are in marketing or branding, you’ll recognize yourself among these descriptors. But here’s the thing—you don’t have to live with it.
Ideas Feeling a Little Flat?
You started working with your agency with big hopes, expecting creativity that would blow you away. But lately, the ideas coming through feel, well… flat. Not bad, just not the wow factor you expected. It happens. Even the best teams go through dry spells. But that doesn’t mean you’re stuck with it forever.
Creativity ebbs and flows—it’s a natural part of the process—but if your campaigns are missing that extra flair, it might be time to have a conversation. Sometimes, all it takes is exploring a new perspective to shake things up. The Agency Blues don’t always mean a complete breakdown…. but sometimes it does. So don’t be afraid to look beyond your current situation—you deserve an agency that never runs out of steam.
Is Your Vision Getting Lost?
You’ve communicated your brand’s vision—multiple times. Yet somehow, what’s coming back to you feels… different. Not quite off the mark, but not quite on it either. This can be frustrating, for sure. It’s easy to fall into the Agency Blues when you feel like your vision isn’t translating. But it’s also a great opportunity to reassess and realign.
If you feel like your brand’s identity is getting lost in translation, it’s a sign that you might need an agency that really gets you. It’s entirely possible to find an agency that can see your vision as clearly as you do—and help you bring it to life in ways you never imagined.
When “Next Week” Feels Like a Lifetime
Deadlines are approaching, the pressure’s on, and yet… you’re still waiting. The Agency Blues might have you checking your inbox more often than you’d like, but delays happen. It’s worth taking a moment to reflect—are these one-offs, or is this becoming a pattern? Biting your nails as the clock ticks is stressful, no doubt, but you don’t have to keep operating like this.
There are agencies that understand how to manage time and resources efficiently, delivering not just on time, but with room to breathe. Whether it’s through better project management or clearer communication, it’s possible to work with teams that respect deadlines—and your sanity.
What’s the ROI? The Numbers Game
You’re investing time and resources into campaigns, so naturally, you want to see results. If you feel like you’re playing a guessing game with results, it’s not unusual. But there’s a better way. You should be able to see the numbers that matter and understand how each campaign is performing without feeling left in the dark.
The Agency Blues can sometimes make it feel like progress is slow, but it’s often just a matter of better reporting and communication. Some agencies prioritize transparency and data-driven insights. They’ll deliver creative work and the metrics to prove it’s working. You don’t have to wonder if your marketing is effective—there are agencies that make it crystal clear.
Can You Shake the Agency Blues?
If any of these scenarios sound familiar, don’t panic. At the end of the day, you’re not trapped. You don’t have to suffer through the Agency Blues. If you’ve been feeling let down by flat ideas, missed deadlines, or unclear results, it might be time to explore other options. Consider this your opportunity to find a partnership that aligns with your goals—without the headaches.
And if you’re looking for that perfect fit, there are agencies (perhaps one with a hint of purple!) ready to come to your rescue. Because the Agency Blues aren’t forever—there’s always a brighter, more creative partnership on the horizon.
by Miriam Hara | Sep 24, 2024 | Branding, Marketing
Last week we all got hit with the news that Tupperware has filed for bankruptcy. Some may have been surprised by the news, and others may have seen it coming. In this ever changing market, it’s difficult for iconic Brands to evolve in a timely way…and to maintain relevancy by staying just ever so slightly ahead of the curve. Many of us still remember Kodak and the end of an era. We’ve all read about the usual myriad of suspects as being the reason for the demise of Tupperware. Whether it resulted from the proliferation of cheaper copycat products, lack of innovation, failure to maintain its spearhead attitude when it came to sustainability, the result is the same. The end of the brand name Tupperware.
The Way of the Dodo
Perhaps the saddest aspect of this story is that Tupperware will always be part of our collective consciousness. How could a Brand name that not only developed an entire category but was its very definition (can you say Kleenex , Google and Xerox) go the way of the Dodo, and yet still be part of our everyday language? Ironically, there will be Gen Z’s who will refer to their Tupperware without ever realizing that Tupperware was once a Brand. And that is truly the real story.
How is it that a Brand that was made a household name in the 1950s mainly by the use of a new marketing initiative called the “Tupperware Party” end up here?
Brand Beware of ‘Genocide’
Well there is something to say about over exposure….especially if it’s going to be at the expense of the Brand uniqueness. A Brand’s USP disappears as it becomes synonymous with the category it developed! Becoming a category descriptor is a double edged sword. It speaks to providing consumers an innovative solution, and initially, the Brand does reap the rewards. But as they say plagiarism is the best form of flattery. If there is a need to be filled, or a new need that is identified in the market, there will be copycat competition for sure. And if brand owners don’t realize that they need to protect their Brand in context to the category, then it’s a slippery slope and the rest is history.
It’s All in the Language
Each and every one of us do it every day. At least once a day we say “google that” or “google it”. Are we actually using google, or is it another search engine? Disruptive Brands like google, are probably very much aware of how their Brand name is being used in the market. Without intention and mindfulness to the Brand they are uttering. Brand owners have to counter-act the category use of their Brand name. The basics of Brand guidelines are key…but it goes far beyond that. In today’s digital world, adopting monitoring and enforcement programs to stay informed of the market’s activities is a must. This will alert Brand owners of how their Brand’s name is being used and signal them if their Brand is slipping in to descriptive use by third parties. And don’t forget Wikipedia! Brand owners should work at actively correcting any incorrect definitions in reference sources.
The Expense of Doing Nothing
In our world market share and value, as profitability are the drivers. However, investing in protecting a Brand is a must. Albeit, extensive corrective advertising and consumer re-education is expensive for the Brand, however doing nothing, leads to the way of Tupperware. Brand owners of innovative Brands must focus on ensuring that people use descriptors with their Brand name at every instance. This reinforces the Brand with the category and cues consumers that the Brand name is a Brand. For innovative Brands, all communications would qualify the Brand name. ie. Google search engine or Kleenex facial tissues. Do not use the trademark as a noun or a verb. You can use it as an adjective. Is this subtle? Yes, but developing a brand is always one drop at a time. Little distinctions can have a significant impact over time.
As we bid farewell to the Tupperware Brand, those of us who witnessed its growth over the years can find comfort in knowing that the name Tupperware, just like the Dodo bird, will live on.
by Miriam Hara | Aug 20, 2024 | Design
This may seem counterintuitive and, for those who read my posts, contradictory! I recently wrote an article about how “Good Enough” isn’t beneficial for marketing and branding. Now, I would like to talk about the Perfectionist Marketing Syndrome (PMS). It’s real and it’s costly.
Waiting for Perfection.
Waiting for everything to be perfect can cause marketers to miss significant opportunities to learn, reassess, and evolve their brands! In business, we’ve all heard about the 80/20 rule: 20% of our target audience make up 80% of a brand’s sales.
I prefer to think in terms of a 90%/10% ratio when it comes to creative presentations, especially where the deployment is for social media. If a creative communication piece is 90% on target in terms of the brand and it’s premise, it’s time for an evaluation. Do we go ahead or do we wait?
Are you risk adverse? Do you suffer from PMS (perfectionist marketing syndrome)?
I’ve seen program launches stalled because someone didn’t like a word or the shade of a colour. This obsession with perfection can be harmful. In the fast-paced world of social media and marketing, timing is everything. Waiting for perfection to close the gap of that 10% can mean missing a crucial moment to engage with your audience.
Don’t get me wrong…I’m not saying that if the creative tone or style, and presentation of your brand is not right, that marketers should press the “go” button. The fact is if the creative in any way is not aligned to the Brand, Brand Essence or Persona, then the creative wouldn’t be 90% there! So this is a moot point.
Let go of your PMS!
Embrace the 90%/10% rule. It’s time to liberate yourself from PMS (perfectionist marketing syndrome). Be bold and brave enough to launch and humble enough to learn. It’s not about being perfect; it’s about being the Brand being present, responsive and yes…authentic! That’s where true creativity and connection lie.
Spend your time wisely… or wiser
Instead of trying to achieve perfection in creative colours or font usage, layout or if a headline is centred or flushed right, use the effort you would spend on earning the 10% for real-time feedback and adjustment. Launch your campaign! See how your audience reacts, and be ready to pivot and improve. This keeps the momentum going and allows for genuine engagement based on real user interaction rather than a theoretical ideal.
Remember your audience.
Think about it—when was the last time you deeply engaged with a perfect piece of content? Chances are, it was the authenticity and relatability that drew you in, not polished perfection. Your target doesn’t see your brand’s communication piece in the same way. Remember that. Instead, thrive on innovation and adaptability. It’s been my experience that some of the most impactful campaigns come from spontaneous, almost-there moments that resonate with the audience.
It’s time to say good-bye to PMS!
by Miriam Hara | Aug 13, 2024 | Advertising, Agency, Branding, Creative
Does your current brand visual campaign undermine your brand’s authenticity?
Brand visuals are the cornerstone of a brand’s identity.
It is my stance that you cannot build a brand visual campaign utilizing stock imagery, especially when they should depict your target audience. Stock images featuring a person(s) in brand visual campaigns undermine the uniqueness and ownership of a brand’s identity. As a brand-maker, that makes me shudder. Time and time again I have seen brand campaigns featuring photos of the intended target audience in one journal and consequently the exact same image utilized for another brand or service.
In the age of authenticity, utilizing stock imagery depicting a person as a main brand image in your campaign seems counterintuitive. How can you be authentic if you’re using a stock image that was created without any knowledge of your brand? I know that feels like a leap in thinking.
It’s perposterous to think that models hired to be photographed for the sole purpose of your brand’s position also use your brand…and that is a point well taken. But still, not enough to sway me! Regardless, a brand visual starts with a unique concept that articulates the brand positioning. A concept that is uniquely stated for the brand, and part of that concept is the brand visual. Hence, that very fact makes it erroneous to consider utilizing a stock image that your brand does not own one hundred percent.
Original photography is just for your brand
An Art Director or Creative Director tailors original photography to convey a specific message, embedding the brand’s values in every pose and facial nuance. Unique visuals help forge an emotional connection with your audience, building trust and loyalty, and creating a stronger coherent narrative. More importantly, it allows the photograph to be 100% what you need it to be. Many times, when utilizing stock imagery, there are hours of digital imaging required to make it just so – just right.
Planning can extend the duration of the Brand Visual
Original Photography also allows you to create your own library of images that provide you with the added value of utilizing images of the same person, strengthening the brand identity with every piece. This further cements the brand visual in the hearts and minds of consumers. Additionally, original photography can provide you with an array of options within the same concept for the brand visual extending the duration of the brand campaign.
I get budgets are real…and so they should be.
Budget constraints are a real issue, and duly noted. When launching a brand, budgets should include the development of original content. This content includes taglines, communications messaging, concept development, and brand visual development. Photography is a huge part of a brand’s content and should be factored in.
When to use stock imagery?
There is definitely value in utilizing stock imagery. For example, photos of landscape scenes, the universe, the moon, the stars, the oceans and the sky. I always implore my team to “make it the brand’s own” by digitalizing it, adding colour or a blend of filters that truly make it unique. It’s also good to use stock images for less critical content while reserving budget for custom visuals in key campaigns.
Lastly, I’ll ask you to chime in. I am sure you have seen an image in a brand campaign and noticed the same image used by a completely different brand? How did that make you feel about the originality and authenticity of those brands?
by Miriam Hara | Jul 30, 2024 | Advertising, Agency, Management
Nostalgia for the Mad Man Era
It’s hard not to be nostalgic about what was once the ‘life of a creative’ in a marketing agency. We were the epitome of cool. Dress-down Fridays? Every day was a casual masterpiece of quirky tees, ripped jeans, and comfy sneakers. Flexible hours meant strolling into the office with a coffee at 10 AM or working from the cozy confines of home whenever inspiration struck. (Never mind the 24 hours days working on pitches and presentation!). And yes, the corporate world envied us. Afterall… “Those creatives have it all!”, while secretly admitting that they didn’t understand the first thing about creative world (or brain) at all!
The COVID Shift
But then came the year of the great equalizer: COVID-19. Suddenly, the perks that set us creatives apart has become quite the norm. Remote work was no longer a privilege but a necessity/ Our once-coveted flexible hours were now standard practice across industries. And let’s not forget about the dress code.The corporate world swapped suits for sweats, and our secret society of the daily casual Fridays lost its exclusivity.
Remember Drafting Tables?
There once was a time, not too long ago, that concepts and designs that were developed by advertising agencies were not only revered. They were viewed as the work as work of arts. Corporate clients were in awe on how we, creatives could conjure up brand magic – with our pens, papers, markers, airbrushing and typesetting. The brand stories we weaved and visuals we conceived left clients in wonder-struck. Atlas, all things change. As the digital revolution marched on, computers and AI joined the fray, the coveted talent of creativity seemed accessible to anyone with a decent laptop and an internet connection. Gone was the drafting table…and with it the corporate awe of the creative mind.
A New Reality
So today in the ‘life of a creative’, at least a creative at 3H starts not with a leisurely coffee run, but with a Zoom call. If we’re home, I would like to say we’re often still in our pyjamas, but no… we definitely dress casual…as our clients do on the other side of the laptop. Much to my chagrin, our brainstorms during COVID, had become virtual – and although our whiteboards are digital. Post-COVID, we do brainstorm, occupying the same physical space! The banter of the office, the shared lament of tweaking a design to death and of course, the shared ah-ha moments—that still happens! (YES!)
The Creative Struggle
Amidst all of these changes and shifts, the core of what we, and the “life of a creative’ remains unchanged. We still chase the thrill of the perfect idea, the rush of a campaign coming together, the satisfaction of a client’s wonderment. Yes, we navigate the challenges of remote work, balancing our creative impulses with the ever-present hum of distractions. The digital revolution, to be honest, gave us creatives amazing tools offering design advantages that really are awesome! The perks may have become common, but the true nature of creativity—the spark that ignites great ideas, the passion that drives us to push boundaries—that remains uniquely ours.
We accept that we may no longer be the exclusive keepers of flexible hours and casual dress codes. However as creatives, we continue to thrive, finding the creative in each brand mandate… and truly loving the journey of finding that one creative nugget.
We’d love to do just that for your brand. Let’s chat to see how we can bring your vision and your brand to life.
