by Miriam Hara | Jan 30, 2012 | Advertising, Branding, Business Success
One of my favourite marketing statements: Having a product and not advertising it… is like well… it’s like winking in the dark. You know you’re doing it… but no one else does! Advertising your product delivers awareness and the fact is… awareness sells.
How to build brand awareness?
Get your brand out there! Converse in media (social media, print, radio, tv… or all!), engage consumers by creating brand critical mass and prompting them to go to the store… checking out an online contest or calling in for a meeting. Advertising is essential in the marketing mix of achieving and building brand loyalty. It goes without saying that you can only have brand loyalty if you have brand recognition and consumers try your brand. Advertising is really just about getting your brand and brand position out there… to reach the consumers who hold value for your brand or service. Social Media has evolved the conversation and has provided a new channel, opening a slew of possibilities in achieving brand awareness: interactive ads such as online banners, viral video and mobile apps. Your website is at the hub of all activity, whether derived from traditional or new media. All this ‘new’ is still cradled with basic marketing sense: the message still must be clear, the audience identified, the strategy must be focused and the objectives have to be defined.
Brand awareness initiatives along with a deep innate understanding of psychographics are the basis of how to market a brand, service or company. It’s imperative that your target audience identify with your brand, so that it becomes part of them, of their culture and resonates with their lifestyle. Simply stated… your brand needs to show up!
by Miriam Hara | Jan 25, 2012 | Business Success
January has come…and almost gone, and with it, all the heartfelt declaration of personal and business resolutions. I totally understand personal resolutions, it’s the onslaught of “business resolutions” and more specifically brand resolutions that have been making their way into my inbox that I really don’t get.
I’m the first to state that Brand is a living organism. I stand by that adage. However, saying that doesn’t mean that brand gets to act like an individual! All good intentions and no follow through! That’s really my point. It comes back to the basic question of what defines a marketing plan and what is branding?
Brand needs to be guided with a marketing plan with defined marketing strategies in hand and established on-going protocols for measuring the success and failure of initiatives and the next step forward. Resolutions, especially when referred to within the business arena, in my humble opinion, implies that strategies and tactics that should of been implemented were somehow lost sight of. Not a good sign! Afterall, my newly formed annual resolution of losing 10 pounds has come about because I haven’t exercised as I said I would (followed through on my plan and implemented my tactics) and quite frankly, I have been eating way more than I should (not measuring ROI)! Sorry, I am human! 😉
A brand should always follow its exercise routine (marketing strategies) in order to reach its ideal form (objective). In order to do that, it needs to show discipline and track results (post-initiative analysis) at specific points in time. If that isn’t done routinely…. then you’ve set up your brand to fail.
So this year’s business resolutions aside… exercise your brand all year around… every day…with intent… with follow through. That way you know your brand fitness level. If you do that, no matter what time of the year it is and what business challenges your brand faces…. trust me, nothing will sneak up on you like 10 pounds does… and you definitely won’t need a resolution!
by Christine Marr | Jan 23, 2012 | Business Success, Interactive, Social Media
It’s so easy to get caught up in the number of “likes”a Facebook page has or doesn’t have… Businesses should ask themselves is the number of “likes” they have really all there is? Is it even possible to over value the worth of a “like”? We all know that utilizing Social Media for business and brands is more than just Twitter and Facebook. It’s about having a good social media strategy, listening to the online conversation, engaging in and setting objectives with measurable results… and having a next step.
Last week the marketing world learned of a Facebook marketing strategy that had gone seriously wrong. For simply “liking” their Facebook page, the company had promised a free gift that was worth about $17.95. For some reason the company forgot the basic marketing premise of never disappointing their customer base. Just a simple disclaimer: “while supplies last” or “for the first 100 people” is what it would have taken to make this promotion a success. Three days later this company realized their blunder, achieving their forecast number of “likes”. They compounded their lack of accurate forecast by waiting about 3 weeks before they initiated dialogue to customers that had liked the page but wouldn’t get the freebie; far too long a response time. The damage was done… twice they had not delivered on their marketing promise to their potential customer.
It’s a known tactic that offering consumers free stuff engages response and trial… and in today’s world, the word gets out fast on contest-aggregating websites! A lack of understanding of the media and how the audience engages is sure way of failing. Success of any marketing initiative, social media, print, TV or radio…still remains in the planning, execution and details.
A marketing plan is fundamental and the social media plan needs to be folded into that. Freebies, giveaways, free stuff…. it’s great to see how many people are listening to you, and dive in! Yes! But at what cost? What price? Premiums, giveaways….they’re investments in building a relationship to further promote customer engagement and customer’s experience towards your brand.
What is your USP? Who is your target market? What is your budget? Setting objectives is mandatory for long term vision. Set sharp, clearly defined goals that are specific, measurable, attainable, relevant, time-bound (trackable)… just as you would in traditional marketing.
by Miriam Hara | Jun 22, 2011 | Business Success
A wise marketing strategy can’t be entirely mechanical. Yes, doing your homework is involved. Getting a good plan in place is essential – but don’t ignore your gut. Intuition is key, and when you think something isn’t right, is a little off, you have to go with it. Common sense isn’t that common.
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