by Devorah Abrams Farmer | May 1, 2013 | Advertising, Branding, Creative, Design, Latest, Social Media
Will your logos die a slow painful death, or will it stay vibrant and alive for a long time?
The old adage if your product is in demand, your logos could be timeless, proves to be true with such brands like Windsor Salt or Maple Leaf Foods. Products that are fortunate enough to get near what those products have achieved is the goal of every advertisers and no doubt their dream.
If your product has a simple recognizable logo such as Apple with a bite taken out of it, is recognizable anywhere in the world. It is not a complex, unobtainable symbol. It even provokes thought as to what the bite out of the Apple means. One meaning could be the bite Eve took out of the apple in the Garden of Eden, and gave it to Adam.
One of the most widely held interpretations says that the logo memorializes Alan Turing, the mathematician and scientist who laid the foundations for computer science with his pioneering research into artificial intelligence and unlocking German codes during the World War II. Turing committed suicide in 1954 by biting an apple laced with cyanide.1
Internet-Geeks and other Apple users like this interpretation. And yes, this simple logo is so thought provoking that the rumors to its meaning is debated to this day. There is no doubt this is part of the appeal of Apple’s logo.
Apple didn’t always have this logo Apple has changed the logo in color, theme and texture over the years. It has used the logo with a rainbow theme, an aqua theme and, since 2003, with a glass theme.2 It has adapted and has changed with the times.
When it comes to political candidates logos go a long way. A candidate cannot be in many places at once, but his logo can be everywhere. The logo even has to be simple enough to fit on a button. Having simple and bold ideas, and the adage that “less is more”, advertisers can make strong and empowering messages.
In order to proceed with determining what your logo will be you must research to see if a logo already exists; does it mean something strange or offensive in any other language; will consumers and companies be able to find you on the Internet.
Lindsay Sleightholm of 3H Communications Inc., of Oakville, Ontario says “when developing a logo, type-faces, graphics, colour, size, balance, print or digital applications, and mobile items are all important considerations. Another issue to consider is whether or not your logo will survive going from colour, to black and white. With a logo, you have to have a succinct visual, in order to communicate the brand essence. Your logo has to be easily recognizable, and stand apart within its market segment.” Logos, branding, and advertising methods have to change with the times as well; even from day to day in order to stay competitive.
by Lisa Wedmann | Apr 3, 2013 | Branding, Business Success, Latest
Networking: Where Business Meets Social
Networking should be an important part of your Marketing mix. It provides a great opportunity for relationship building, brand awareness and lead generation. Networking in itself can be a full-time job if you let it. Time is a scarce commodity these days. People are so busy these days that they are looking for ways to combine their business with socializing, and looking to attend networking events that will help them achieve their business goals while building effective relationships at the same time. So how do you choose which events to go to? It is important to attend the events that will provide you with the best value for your time. Effective networking demands that you know who you are and what you want before you can effectively communicate and establish a mutually rewarding, sustainable relationship with someone.
I am constantly amazed by some people that lack common sense, so here are some tips (in no particular order) that will help you with successful networking.
Be Minty Fresh
Have you ever talked to someone after they’ve had a tuna fish sandwich and raw onions? It’s not pleasant! Brush your teeth. Suck on a mint. Chew gum. Just don’t be that stinky breath dude.
Listen
When you’re in a networking situation it is not all about you. Focus your attention on the speaker and concentrate on what is being said.
Don’t Sell
You know how it drives you crazy when you walk into a store and the clerk immediately jumps on you and tries to sell you on something when you don’t even know what you’re looking for yet? Don’t be like that crazy clerk and start pitching right off the bat.
Ask Questions
Find common ground and see how you can be of value to the person you are talking to. Ask people what they do, who they know, where they’ve been, how can you help them. They may not be in the market for your particular product or service at this time but you may be able to connect them with someone that can help them with what they are looking for and vice versa.
Mingle
It is great catching up with old friends and acquaintances; but if you really want to maximize your result see out someone that you have never met before and introduce yourself.
Be Yourself
People like to do business with people that they like, so be genuine.
Be Prepared
Make sure you have enough business cards for everyone in the room. There is nothing worse than making a great connection and not having a single business card left to give them.
Take Notes
Jot a note on the back of the business card about your conversation. This will make the follow up process much easier!
Follow Up
Send a follow up email, or pick up the phone and call, within 48 hours of meeting. Remind them of where you met, what you discussed and set up a time to have a more in depth conversation of you can be of assistance to them. So many people forget this step. Don’t be that guy!
Connect
Follow them on Twitter and/or Facebook. Send them a request to connect on LinkedIn. You never know what kind of opportunities that you may attract through a networking event!
by Lisa Wedmann | Mar 6, 2013 | Branding, Business Success, Interactive, Latest
In this business, we all want to keep our clients happy. Yet in this busy, fast paced go go go world, one key component is lacking – listening!
Instead of hearing what our clients are saying, we are so eager to “sell” our latest idea, fix a problem or answer a question, that we interrupt, ramble on and miss important knowledge and insights.
Listening is THE only way to provide a client with great ideas and plans. Yet instead of hearing what our clients are saying, our brain is busy rushing ahead preparing answers and plans.
Here are a few tips to help listen to clients.
Keep an open mind
Don’t go into a meeting with pre-conceived ideas about what is going to happen. Yes, prepare an agenda. Yes, do the necessary research. And then, let the meeting happen.
Listen with intent
Actively listen to what your client is saying. Don’t jump in, or worse, interrupt. Provide answers when necessary. Remember, the goal is to keep the conversation going and lead to a plan of action.
Talk Less Than You Listen
Be present and be quiet. Yes, ask questions. Yes, provide answers. But let your clients speak, without interruptions.
Ask open ended questions
When asking questions, the aim is to get your client to share. Avoid simple yes and no questions. Instead, ask questions that will get you client to open up and share important insights.
It’s not personal
The client is always first… even when they are wrong! Understand that this is part of business…any business not only the advertising business. It’s hard to sit in a meeting and have your latest ad torn apart after hours of work.
As tough as it can be, remember it’s not personal – this is business. Don’t get upset, interrupt, or get defensive. Hear what the client is saying and let them get it out.
Get off email
When a client sends an email expressing a concern, get it off email – quickly. Pick up the phone, or set up a meeting to talk it out. Then listen. This will lead to a solution quicker than having multiple emails going back and forth. It’s so easy today to “duck” facing issues personally… but just because you can, doesn’t mean it’s the right approach to use.
Communication with clients is a two-way street. We do need to be persuasive “sales” people. But in order to achieve success, to obtain the “go ahead” or buy in that we want, we need to listen first.
by Matina Singh | Feb 1, 2013 | Branding, Interactive, Latest, Social Media
It wasn’t so long ago that when you ran a contest the only way people could enter the contest was to take the time to fill out an entry form and then whether mail it in or drop it off in a ballot box. The Internet has made things easier, but still, the consumer has to find their way to your website. Social Media properties such as Facebook has added a layer of ease to the process: Consumers are already on Facebook engaging and talking to their communities. More importantly, consumers have join in and subscribed to contest and promotional sites such as Red Flag Deals or Contest Forums. If the promotion looks interesting enough, clicking on a link that takes the consumer to a contest landing page and asks them to fill out an online form, isn’t that big a deal.
It doesn’t make any difference what type of business you have; running a contest on Facebook is a powerful and effective approach in building awareness, and engagement as well as generating more followers. As appealing as it may seem, Facebook contests can only be effective if it is properly promoted.
Here are 5 simple ways to get the best out of your Facebook contest:
1. Timeline photo
Your timeline photo can be used to tell people about your contest. Not only is this a ‘premium’ advertising space for your contest, there will also be an update to your fans about the changes of your timeline photo. A well-designed timeline cover is a good alternative to promote your contest.
2. Promoted post
In general, only 16% of your Facebook fans see your wall posts. Facebook enrolled the Promoted Post option, where a specific post can be promoted to reach a higher audience. If you recall that caused quite a stir in the business and corporate communities. However, it is here and the fact is that it can cost as little as $5 to reach your community target to get them engaged.
3. Advocate engagement
Have you noticed a particularly engaging fan that frequently shows support for your brand? Engaging with these fans to participate and promote your contest is an effective way to instantly build buzz. It is a form of word-of-mouth marketing that we all know can be influential.
4. Cross promote
Broadcast your contest on Twitter, Youtube, Pinterest, Linkedin and any other Social Media. Your audience is everywhere, so if you do not promote everywhere else, then your contest is probably not reaching its maximum potential.
5. Choose the prize that fits
Instead of offering some big-ticket prize that doesn’t relate to our business, how about giving away one of your own products? If your business is sevice-based rather than product-based, offer the winner a free month of service. The goal of a contest is to find more people who are interested in your business, not just a prize.
That said, here is a very good examples of a Facebook contest…and how you can leverage the impact and reach of Facebook.
Being Human: The Salman Khan Foundation is a registered charitable trust set up by Salman Khan (famous actor in India) for helping the cause of the underprivileged in two main areas: education and healthcare.
The timeline photo changed before the launch of the contest:
The Teaser Campaign Approach: Get your audience curious by adding some pre-promotion. Here we can clearly see the brand is trying to get engagement from their fans by asking and not telling their consumers what the was coming. They have to wait 4 days to find out….
Build and Leverage the Momentum.
In this case, each day a new count down image was posted. The Foundation got their consumers intrigued and made them come back to see the comment, what was new and that all leads to greater engagement.
The Grand Finalé… The Day of the Draw….
Finally here! A total of 31,416 likes, 1,124 shares and 6,170 comments were received! Fans were encouraged to create an outfit for the celebrity and from those comments a 3 random people would win.
Everyday another Timeline photo was posted promoting the new clothing line of Being Human.
Closing the loop… showcasing the winners:
A perfect end to show that this was not only a promotion stunt but the winners actually got to meet the celebrity.
Do you have a favourite contest that ran or is being run right now? Share with us any other great contests that you have seen on Facebook here. We’d love to know!
by Matina Singh | Jan 23, 2013 | Branding, Design, Latest, Marketing
So your business made it off the ground, you’re generating revenue, but you’ve hit a roadblock with your growth and revenue. Perhaps it’s too niche or misleading, or tied to a geographic location – what to do? Re-branding your company requires careful consideration and planning in order to achieve a successful outcome and take your business to the next level. But this also involves a lot of risks.
Be aware of all the risks of re-branding before you start the process. As a marketer I know how quickly you can get caught up in design and other issues, just don’t let it get you! Re-branding is more than changing a logo or adding bolder images. It is also about researching and understanding the consumer, analyzing changes in target markets when exploring opportunities for brand expansion and repositioning.
Yet, even when forewarned, many still make some common mistakes. Here are the top 5 mistakes to avoid:
- Re-branding without research
Put money and time into researching the consumer’s perspective on the product or service. What do (don’t) they like, what attracts them etc.
- Wrong assumption “A brand is just a logo”
Your brand is more that just a logo. A brand integrates all aspects of your business; everything from look, feel, culture, tone, voice, product quality, customer care… leading to consumer perception.
- Getting started without a plan
Make sure you have a plan from start to finish. From research and analysis to setting up time frames, to identifying metrics for assessing results (ROI).
- Not leveraging existing brand equity
A company with high brand equity may not need to undergo a big transformation… or rather, shouldn’t need to go through a huge transformation. When you have a strong brand equity… tread softly and lightly. However you do it, make sure the current brand equity stays strong!
- Getting buy in internally prior to external.
Getting employees to understand the reason and goal of re-branding is very important because they will have to sell it to the consumers. This is equally more important in lieu of social media. Internal branding is increasingly important as each employee is a brand ambassador. In short, if they don’t believe it, neither will the consumer.
Going through a re-branding is and can be very challenging. It’s not so much setting the goal, but reaching it successfully. Having gone through a major re-branding I can only say that walking the talk is monumentally important. The re-branding that I was involved in failed miserably on convincing internal people that the change was necessary. The bigger the company, the more time is needed to make sure everyone is informed and all understand why there needs to be a change. If they understand, they will be able to explain it to the consumer. If you believe it, you will show it!
A successful re-branding requires a vision that inspires consumers, investors and others to see the company in a new light. We can learn from other companies who have gone through re-branding. This could be a successful re-brand or even a failure, if we learn from them we will not make the same mistake. Check out the 10 most successful re-branding campaigns ever. This article not only shows how they did it, it also let us know the lesson to be learned. Very interesting!
