In today’s society of instant gratification, people have short attention spans: They want the news in 140-character snippets, they want to shop with the click of a button — and they want infinite information accessible at their fingertips via smartphones and tablets. It’s easy for businesses to lose potential customers with a complicated, slow or inefficient mobile website. After all, if your business doesn’t have a viable mobile marketing strategy, chances are that one of your competitors does, and that stiletto-hunting customer will go to them.
In an increasingly mobile world, there’s more than one reason why it’s crucial to keep an eye on your website’s mobile traffic. Below, we take a look at some of the most common reasons why this metric is an important piece of your overall analytics efforts — and
What you can do to optimize your mobile marketing strategy with this knowledge.
There’s a Reason “Responsive” Is the Buzzword of 2013
Responsive design is increasingly becoming the go-to solution for businesses seeking site optimization across the mobile board without entering the daunting world of developing a full-fledged app for each device.
The need for a responsive site depends upon your specific business or website, as well as budget. It may well be worth it to “go responsive” if your site is heavy on visuals, videos, products or “m-commerce” — and mobile traffic analysis can help you make these tough decisions. On which devices are users accessing your site? Which operating systems are the most common among your site traffic? Are more users visiting your site on smartphones, or on tablets? What is the overall ratio of mobile to desktop traffic? You can glean much of this information through analytics software or programs.
“Understanding devices and associated technology features is necessary for design purposes. We determine what our sites and our emails need to be designed for from a size, browser and operating perspective. [Mobile reports] allow us to provide the right experience for our consumers,” says Cathy Gribble, associate director of digital analytics for Team One.
That being said, responsive isn’t always the end all, be all of mobile strategy. In-depth analysis and understanding of customer behavior is another factor to consider.
Consumers behave differently on smartphones and tablets, which have differing functionalities and capabilities. Marketers need to analyze behavior and experiences across the entire purchase funnel to understand the best move for web or app design.”Responsive design doesn’t allow for such deep testing of every single experience within a brand’s website or mobile site,” says Blumenfeld. “That means marketers must be cognizant of the different layouts and circumstances surrounding consumers’ use of websites and mobile sites.”
In summary: Take a multi-faceted approach to responsive design. Perhaps not all businesses need to invest in a site that flawlessly translates across every device on the market — but with 17.4% of all global web traffic coming through mobile (a 6%+ increase since 2012), it’s surely a major consideration.
(information from: Mashable)
What other benefits can you think of in executing an effective mobile marketing strategy?