Oh Canada – It’s cool to be Canadian!

As we approach the end of the week when we celebrated Canada’s 148th birthday, as a British ex-pat, it’s warming to me to witness the unashamed, and well-justified patriotism of the Canadian people. Their clear sense of pride in being Canadian does not manifest itself as brash or over-the-top; it’s not arrogant or repellent – it’s genuine, heart-felt and respectful – Canada is quietly confident. Canadian’s know they have something special here – that Canada is ‘cool’! Is this, then, the Canadian brand?

As someone relatively new to Canadian life – I moved here with my family just over one year ago – I can only provide you with my perspective. Growing up in Britain through the 70’s, 80’s and 90’s, Canada was always the quiet, conservative and, dare I say it, a little boring, neighbour of the brash and capitalist USA. ‘Outdoorsy’ with their log cabins. grizzly bears, moose and lots of trees – if Canada was a person, they would be robust, red-cheeked, athletic and a bit of a geek!

However, over the last 20 years, Canada’s conservative image has blossomed to become the envy of many countries across the world. People would tell us how much they envied us when we would tell them about our impending Canadian emigration – and it was more about us moving to such an aspirational country rather than us ‘escaping’ British life.

As the second largest country in the world, it is now being recognized as such and it hasn’t had to throw its weight around to achieve this – it’s all happened because Canada is not afraid to just be itself. As the host of the Vancouver Olympics in 2010, Canadians had the opportunity to showcase the true spirit of Canada. We experienced a small hint of what it must be like to live in such a big and beautiful country. Following this, the revelation that, unlike so many other countries, Canada was not part of the financial recession which hit us Brits so hard – Canada was doing just fine thank you very much! So fine in fact, that the Bank of England enlisted the expertise of Canadian Mark Carney as their new Governor, building more credibility for Canada’s ‘brand’!

In recent years a plethora of other famous Canadians from the world of entertainment, such as Jim Carrey, Mike Myers, Shania Twain, Celine Dion have also become household names, not only in Britain, but the world over. So whether it’s to entertain us or save a country from financial ruin, there is a Canadian to suit any occasion – perhaps that should be the Canadian brand strap line!

Yes, if Canada was a company, I’d like to shake its Brand Manager by the hand. From its iconic flag (logo) to its brand ethos and voice, the Canadian brand message is effortlessly emulated through the warmth, positivity, helpfulness, humanity, energy and authenticity of the Canadian people. The Canadian brand is thriving in a world that increasingly demands these attributes of their brands.

In the brash and capitalist 80’s, the USA reigned supreme – it appears now it is time for the ‘nicer North’ brand to shine!

Decoding Colour and How to Preserve Your Brand Identity in Design

As a creative person, passionate about digital media, graphic design and the visual arts, colour has always been an important factor in my work.

How colours interact with each other or to a specific object can be significant especially in design. The same can be said about how colour relates to your brand and its impact on the consumer and what emotive feeling will be identified with your brand. Will the perception of your brand be a positive or negative behavioural reaction?

Pairing the wrong colour palette with your brand can kill your identity. It’s important to know your target audience, culturally, geographically, gender, age, and also the purpose for your campaign so that you launch your business in the right direction.

Just by viewing a colour in a design, and how it interacts with your brand can completely change or send out a false representation of your brand to the viewer. Colour is such a powerful and important communication tool that it should not be neglected; it is part of our daily actions in life represented in religious, cultural, political and social influences.

Studies have shown when users are shown a bright red hue; it will create a physical feeling of anxiousness and an increase in heart rate. This would not be a good use of colour if used on the interior walls of an emergency room, but if the colour red were associated with food, it would be a positive action to a reaction. You want the consumer to feel hungry and in a response really need to go out and purchase your product.

There is so much more complexity to colour and colour theory and I could go on, but maybe I will save that for another blog.

*Just a note you may want to check out a few of my favourite artist’s that were really the pioneers with colour theory– Wassily Kandinsky and Franz Marc to name a couple.

Marc
http://www.franzmarc.org/The-Red-Horses.jsp
http://artsconnected.org/collection/111185/franz-marc

Kandinsky
http://www.wassilykandinsky.net/

 

 

 

Grand Brand Identity Theft: It Could Happen to you

How much of your brand identity do you own? If  you really want to find out, run an online search of your brand and see what comes up. Do all pages that represent your brand belong to your brand? When you run a social media search, what comes up?  Do all pages, accounts, profiles that represent your brand belong to you?

With the advent of social media, its become increasingly easy for “brand impostors” to steal the spotlight, especially on Facebook and Twitter – and it doesn’t stop at simple tweets and status updates.  Some brand impostors go as far as creating campaigns and strategies, robbing your brand of its authenticity and control. Be aware that there is a big difference between accounts and pages that pay homage to your brand and impostors who act and speak on behalf of your brand. It boils down to owning your name, your voice and your customers and avoiding confusion and even legal issues.

A few examples of brand identity theft have been made quite public. For example, during the 2010 BP oil spill, fake Twitter accounts pretending to be BP PR appeared. Yahoo, Facebook, Aston Martin and AT&T have all been targets as well. Brand mascots haven’t been spared either, Mr.Clean, Chef Boyardee and the Pillsbury Doughboy have all been subjects of fake Twitter accounts.

Facebook is notorious for brand identity theft. Just recently I ran a search for 7-Eleven on Facebook and I found two brand pages: one for 7-Eleven, an official page, with 2.2 million likes and one for 711 with 21,000+ likes.  It seems only natural in today’s short cut text messaging vocabulary that some 7-Eleven fans would and could  search  7-Eleven by typing in 711 on Facebook. Since the Facebook page also looked like an official page, it has garnered significant likes. So will the real 7-Eleven stand up? Is it fair to assume  that this page is an impostor… or was it started by an official brand ambassador and abandoned? Regardless of the story behind the two  7-Eleven Pages, or how and why they both exist, a brand needs to take action and ownership to help avoid confusion and reach their consumers and fans in an official way.

brand identity theft

So how does a brand protect itself? Here are a few tips:

  1. Think ahead: Brands must have a strategy and a plan in place to prevent and quickly respond to a brand impostor. Will you make an official announcement about it? Will you go into attack mode? Will you do nothing? Making a strategic action plan to deal with impostors is imperative. Don’t be blindsided.
  2. Secure your name: A good rule of thumb is to secure all URLs, Twitter handles, Facebook pages and Facebook URLs that are associated with your brand. Even if you’re not using a specific page or account, it’s good to claim it to help protect your brand. Also, make sure it’s clear that you’re pages are official and verify your account on Twitter, if you can.
  3. Know what’s out there: As I mentioned earlier, keep searching for your brand online on a regular basis. Look for keywords related to your brand or brand name misspellings. If an impostor account exists on a social media site, make sure you report it.
  4. Take control: Some social media sites allow you to take over impostor brand accounts or pages, merging them and their “Likes” with your official page if you consider it important. Maybe fans or followers were not aware they were following an impostor.

Do you take a proactive role in protecting your brand online and on social media from identity theft? Also, go and Google your brand right now. What did you find?

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