by Miriam Hara | Dec 3, 2024 | Advertising, Business Success, Communications, Marketing
Are Greeting Cards the Next Dodo Bird?
In 2024…
…with our inboxes overflowing and social media delivering instant “Happy Holidays” posts, is this the year paper greeting cards join Tupperware and the dodo bird in history’s archive of nostalgia? Tupperware, once an icon of kitchen innovation, now on the brink of extinction. It’s a fate sealed for so many beloved traditions and items of yesteryear. And it raises the question: Are greeting cards next?
Every year…
…as the holiday season rolls around, I find myself wondering the same thing: Are Christmas and seasonal greeting cards becoming a thing of the past? For as long as I can remember, holiday greeting cards have been a cherished tradition in the creative, marketing, and advertising world. Every year, my creative team would push the envelope (pun intended) to show just how imaginative we could be.
I’d like to think…
…our clients, partners, and contacts looked forward to seeing what we’d dream up, year after year. Or is this wishful thinking? In the recent past, every year November rolled around, the 3H Team had a lively internal debate. Should we embrace digital greetings to showcase our tech-savvy side? Or stick with traditional cards, which feel more personal and tangible?
On one hand…
…digital communications reflect the fast-paced, connected world we live in. On the other, a beautifully crafted card; something you can hold, display, and enjoy, offers a level of warmth and thoughtfulness that pixels can’t replicate.
The annual debate…
…had been silenced….another COVID casualty. Cards couldn’t reach the intended person in a timely manner, so during COVID, why bother? E-cards were the only mode available for close to 2 years.
As the world turns…
…and seasons change, what was once off-trend, is now in. So what do you think? Paper or digital cards? We resolved the issue by doing both. After all, why does it have to be an either or? We do traditional cards for the seasons, and a digital new year’s card! The best of both worlds, and more importantly…. we connect with our clients and business partners twice!
Ultimately…
…the tools may evolve, but the principles of great marketing never change. It’s about connection, creativity, and making someone feel seen and valued. That’s why embracing relationship-driven approaches, never feels outdated. Actually, they are timeless.
My personal perspective…
…has always been that this time of year is the perfect moment to pause and reflect on the power of personal touches. In a world overwhelmed by emails and instant messages, the act of sending a card stands out. It’s a simple but powerful reminder that business is, and always will be, about people.
Of course if you’re living in Canada, this is a moot point….Canada Post Mail Service is on strike!
Merry Christmas & Happy Holidays to one and all!
by Miriam Hara | Nov 19, 2024 | Branding, Creative, Design, Marketing
Embracing Bold Moves: When and How to Rebrand a Legacy Brand’s Packaging Without Losing Heritage
Legacy brands carry a rich history, often evoking nostalgia and trust among loyal consumers. However, as consumer tastes evolve, even iconic brands must refresh their image to remain relevant. Rebranding packaging is a delicate process, especially for brands with a deep heritage, where there’s a fine balance between staying true to tradition and embracing modernity. Here’s how to revamp your brand’s packaging while honoring its legacy and maintaining loyal customers.
1. Recognizing the Need for a Packaging Refresh
For legacy brands, the decision to refresh packaging often comes from shifting market trends or consumer demands. The key here is to understand that a brand’s packaging speaks volumes about its identity. Is your current design feeling outdated in today’s sleek, minimalist world? Are competitors’ modern designs outshining yours on the shelves? A refresh doesn’t mean losing your brand’s heritage, but rather making sure it stays relevant.
Example: Look at how Coca-Cola has kept its iconic red and white colour scheme but continuously evolves its packaging. The subtle tweaks ensure the brand looks fresh without losing its instantly recognizable identity.
2. Stay True to Key Elements
Just like Dunkin’ retained its vibrant colours and recognizable font during its rebrand, legacy brands should maintain the visual elements that make them iconic. Think about the core aspects of your packaging design—colours, logos, fonts, or symbols that have emotional resonance with consumers. These elements anchor your brand’s identity.
Example: When Guinness refreshed its packaging, they kept the familiar harp symbol but modernized its design to appeal to a younger audience while retaining the essence of their heritage.
3. Balance Tradition with Modern Design
The challenge of rebranding a legacy brand’s packaging lies in walking the line between tradition and innovation. Your packaging must evolve to meet current market demands but also pay homage to the rich history your brand embodies. Modern design trends such as minimalism, flat design, or even eco-friendly packaging can be introduced in ways that highlight your brand’s authenticity rather than overshadow it.
Tip: Consider simplifying your design while keeping classic elements like colour schemes and logos. Streamlining the package can communicate modernity without diminishing the brand’s heritage.
4. Communicate the Story Behind the Refresh
One of the most effective ways to ensure a successful rebrand for a legacy brand is to communicate the why behind the change. Share the journey of the brand, explain the significance of the updated design, and ensure that consumers understand this is not a departure from tradition, but rather a step forward. Tell a compelling story that bridges the old with the new, creating an emotional connection.
Example: When luxury chocolate brand Godiva updated its packaging, they told the story of the craftsmanship and passion that still go into each box. The new design felt luxurious yet modern, without forgetting its Belgian roots.
5. Test and Involve Your Audience
A legacy brand’s audience often feels a strong attachment to its existing packaging. Testing potential designs with a group of loyal customers can provide valuable insights and help you fine-tune the refresh without straying too far from what they love. Involving them in the process makes them feel like stakeholders in the brand’s future.
Tip: A/B testing or focus groups can help gauge reactions before the full-scale rollout, ensuring you don’t alienate your core audience.
6. Ensure a Gradual Rollout
Just as Dunkin’ gradually transitioned its branding from “Dunkin Donuts” to “Dunkin,” a legacy brand’s packaging refresh should be rolled out in phases. A sudden overhaul can alienate loyal customers, while a gradual transition helps them adjust to the changes. During the transition, it’s vital to reinforce your brand’s legacy by highlighting the heritage elements that have been retained.
7. Prepare for Pushback—and Address It Gracefully
Change, especially for legacy brands, can often lead to pushback from die-hard fans. Prepare for this with clear messaging. Be transparent about why the refresh was necessary and how it benefits the brand and its consumers. Respond to concerns respectfully, reassuring customers that the brand they love is still very much intact.
Example: Burberry faced backlash when they updated their iconic logo. However, they handled it by explaining the need to modernize while staying true to their British roots, which helped ease the transition.
8. Celebrate the Brand’s Evolution
Finally, celebrate the evolution of your brand. Show consumers that the refresh is part of your brand’s journey and continued commitment to excellence. Use the opportunity to highlight the brand’s history while embracing its future. Special edition packaging or promotional campaigns that nod to the brand’s past can help reinforce the feeling that while the packaging may change, the core of the brand remains the same.
Stay True to your Roots
Refreshing the packaging of a legacy brand is a bold move but can be done without losing your heritage. By staying true to your roots, involving your audience, and embracing a modern, forward-thinking approach, you can ensure your brand continues to stand out on shelves while honouring its legacy. A successful rebrand isn’t about forgetting the past—it’s about respecting it while evolving to meet the future.
by Miriam Hara | Oct 29, 2024 | Content, Marketing, Social Media
What is Curiographics?
Curiographics refers to the segmentation of audiences based the curiousity-driven content they engage with, rather than their demographic or psychographic characteristics. This term recognizes that in the age of social media, curiousity transcends generational boundaries, and audience behaviour is now driven by the subjects or topics that pique their interest.
Not Just Another Buzz Word
I can see you the rolling of the eyes. Here’s yet a new word that business and marketers, specifically can spool out at a drop whenever and where ever possible. But all kidding aside. There is a reason for new terminology. Words like metrosexual, influencer marketing, user generated content, sustainability and omnichannel, (to name only a few!) are in our vernacular because there was a shift and enough momentum around that shift to merit a term.
I believe curiographics is such a word. As with the blending of gender identification, the proliferation of so much diversity, it is impossible to think of any audience based on generations (Boomers, X, Y, Z) alone. That’s too rigid for our increasing social world.
The social landscape has exploded thanks to technology. With it, the blending of interests, content and information has created audience contextual niches. With this in mind, targeting must be viewed through a more holistic lens in order to capture its entire market, without leaving any generation out of the mix.
Curiographics Transcends Generations
Whether it’s Gen Z or Baby Boomers, Curiographics recognizes that shared curiousity (interests) across generations create more relevant audience clusters than demographic lines alone. Rather than just understanding the why behind audience actions (psychographics), Curiographics digs into the what—what topics are sparking curiousity. What engages them most? And how that reflects their deeper preferences. Brands can leverage Curiographics by crafting campaigns around specific interests that attract their ideal audience, no matter the demographic group. It helps brands understand where they need to be in the conversation to reach their most engaged audiences.
As the landscape of audience segmentation continues to evolve, so must we. Curiographics emerges as a cutting-edge approach that redefines how brands understand and target their audiences. It focuses on the topics and interests that drive engagement across generations.
Assessing Content in Context:
We’ve all heard the saying Content is King! With Curiographics, however, the perspective of content as a topic is way too limiting and confining. Content needs to be viewed as a catalyst or a town crier, gathering the masses to come and hear what your brand has to offer.
Audience Segmentation by Interests:
Curiographics focuses on grouping individuals by the topics they are curious about; lifestyle themes, entertainment preferences, educational content, and more. It goes beyond traditional methods that rely on age, location, or behavioural patterns and what topics would interest them. It’s driven by what captures their curiosity It has to be the other way around…that’s how you open up a brand’s potential!
Content Type as a Driver of Engagement:
The format of the content, whether video, written posts, or podcasts, becomes secondary to the actual topic. For example, whether it’s food, wellness, or technology, audiences connect with the subject matter, and their curiousity ultimately defines their engagement.
Flexible Targeting for Social Media:
Social media’s algorithmic nature favours content that appeals to specific topics, allowing Curiographics to help brands dynamically target groups based on what’s currently resonating with their interests.
As brands continue to navigate the ever-evolving marketing landscape, embracing Curiographics offers a fresh and innovative way to connect with audiences on a deeper level, proving that in today’s world, it’s the topics that define the targets.
What are your thoughts on this Curiographicss approach? I would love to hear them. Let’s Chat!
by Miriam Hara | Oct 22, 2024 | Advertising, Agency, Marketing
How do you know if you’re suffering from the Agency Blues?
If you’re a brand marketer you’ve lived it… you’ve loathed it.
The Agency Blues symptoms. Your heart is racing. You break out in a sweat (no, it’s not because you’re experiencing hot flashes). You toss and turn, unable to sleep or turn your mind off. Your anxiety is through the roof with “what if’s”. You’re second guessing everything. Concerned about it all, and can’t put your finger on it. You think you’re too judgmental or maybe you’re asking too much? Self doubt and disappointment set in. If you are in marketing or branding, you’ll recognize yourself among these descriptors. But here’s the thing—you don’t have to live with it.
Ideas Feeling a Little Flat?
You started working with your agency with big hopes, expecting creativity that would blow you away. But lately, the ideas coming through feel, well… flat. Not bad, just not the wow factor you expected. It happens. Even the best teams go through dry spells. But that doesn’t mean you’re stuck with it forever.
Creativity ebbs and flows—it’s a natural part of the process—but if your campaigns are missing that extra flair, it might be time to have a conversation. Sometimes, all it takes is exploring a new perspective to shake things up. The Agency Blues don’t always mean a complete breakdown…. but sometimes it does. So don’t be afraid to look beyond your current situation—you deserve an agency that never runs out of steam.
Is Your Vision Getting Lost?
You’ve communicated your brand’s vision—multiple times. Yet somehow, what’s coming back to you feels… different. Not quite off the mark, but not quite on it either. This can be frustrating, for sure. It’s easy to fall into the Agency Blues when you feel like your vision isn’t translating. But it’s also a great opportunity to reassess and realign.
If you feel like your brand’s identity is getting lost in translation, it’s a sign that you might need an agency that really gets you. It’s entirely possible to find an agency that can see your vision as clearly as you do—and help you bring it to life in ways you never imagined.
When “Next Week” Feels Like a Lifetime
Deadlines are approaching, the pressure’s on, and yet… you’re still waiting. The Agency Blues might have you checking your inbox more often than you’d like, but delays happen. It’s worth taking a moment to reflect—are these one-offs, or is this becoming a pattern? Biting your nails as the clock ticks is stressful, no doubt, but you don’t have to keep operating like this.
There are agencies that understand how to manage time and resources efficiently, delivering not just on time, but with room to breathe. Whether it’s through better project management or clearer communication, it’s possible to work with teams that respect deadlines—and your sanity.
What’s the ROI? The Numbers Game
You’re investing time and resources into campaigns, so naturally, you want to see results. If you feel like you’re playing a guessing game with results, it’s not unusual. But there’s a better way. You should be able to see the numbers that matter and understand how each campaign is performing without feeling left in the dark.
The Agency Blues can sometimes make it feel like progress is slow, but it’s often just a matter of better reporting and communication. Some agencies prioritize transparency and data-driven insights. They’ll deliver creative work and the metrics to prove it’s working. You don’t have to wonder if your marketing is effective—there are agencies that make it crystal clear.
Can You Shake the Agency Blues?
If any of these scenarios sound familiar, don’t panic. At the end of the day, you’re not trapped. You don’t have to suffer through the Agency Blues. If you’ve been feeling let down by flat ideas, missed deadlines, or unclear results, it might be time to explore other options. Consider this your opportunity to find a partnership that aligns with your goals—without the headaches.
And if you’re looking for that perfect fit, there are agencies (perhaps one with a hint of purple!) ready to come to your rescue. Because the Agency Blues aren’t forever—there’s always a brighter, more creative partnership on the horizon.
by Miriam Hara | Oct 15, 2024 | Branding, Business Success, Marketing
Is brand potential an elusive goal?
How do you know, as a marketer, if the brand you’ve been entrusted with has truly achieved its full potential? It goes beyond just success or meeting KPIs like market share, sales growth, or market penetration.
It’s natural that we are up close and personal with the brand
If you’re a solid brand manager, you likely know your brand inside and out. It almost becomes an extension of who you are! On the flip side, maybe you’re too close to see the bigger picture. The goals and objectives you’ve set may not actually be at the pinnacle of what’s possible. In other words, maybe your brand has yet to achieve its true potential, and there’s still more to reach.
As marketers, we celebrate milestones—like incremental increases in market share (yes!) or stronger market penetration, because they translate into healthy, profitable outcomes. But what if, instead of celebrating, we should be reflecting on what the brand hasn’t achieved?
Is your brand leaving its true brand potential on the table. This is really the true definition of missed opportunity.
Pushing the envelope
Even though you’ve experienced successful outcomes from your brand initiatives, maybe there’s still more on the table. Maybe your brand hasn’t fully reached what it could, even if what you’ve accomplished is already impressive.
So how do you know when your brand has truly reached its full potential? What measures can you put in place to ensure you’re pushing the limits and maximizing every opportunity? Here are a few takeaways to keep in mind when your brand initiatives seem successful:
- Don’t rely on the past. The market is present. Every day brings change. Past accomplishments are best viewed in a rear view mirror. Look to the future and always reassess.
- Stay uncomfortable. If you’re comfortable with your brand’s growth, it’s time to disrupt that. Challenge what you believe is possible. Unlocking a brand’s potential means never coasting.
- Playing it safe is risky. Dare to create strategies that shake up the norm. Be unpredictable. Just because something hasn’t been done before, doesn’t mean it’s wrong. And if it has been done, maybe now is the right time to make it right! Make sure your initiatives grab attention, make noise and stand out.
- Be ambitious for your brand. Reach and strive to attain the outer limits of what’s considered an acceptable objective. No ambitious goals…means you are being complacent. And that is never good for a brand or for business.
- Use the 3-year-old conversation approach: Always ask questions. Continually assess. If campaigns or initiatives were successful, ask why?
Remember, success doesn’t always mean you’ve reached maximum achievement or full brand potential. Striving for more is how you unlock a greater brand potential!
