by Lisa Wedmann | Jun 13, 2013 | Advertising, Business Success, Creative, Latest
A few years ago I was having a conversation with a photographer friend of mine. We were talking about business and giving each other tips on how we could become more effective. At one point in the conversation he turned to me and said, “There’s always time to do it over but there’s never time to do it right in the first place.”
I wondered what point he was trying to make since this statement seemed contradictory. Then he told me his story. A long-time client of his was on a tight deadline and needed a high priority, rush shoot. His assignment was to go to a busy street and shoot the crowd. Sound easy? You would think so.
He rushed over, took the shot and raced back to the client. He couldn’t wait to show them. He was proud of himself and was positive they would be happy. At that time he didn’t know about his BIG MISTAKE, he was still caught up in the delight of meeting his deadline.
What he didn’t know was there was a large billboard in the background of the photo. So what, many busy streets have billboards. Well, it wasn’t the billboard that was the problem, it was the competitor’s name on the billboard that was. And do you know what happened next?
He had time to do it over.
If he had taken the time to think through his assignment this wouldn’t have happened. And the moral of the story… the client never hired him again.
When we are rushing to meet deadlines we often jump in without thought. When we jump in without assessing the environment we make big mistakes and the consequence is we have to do it over and like my friend you may lose a client. So how do you do it right when you are faced with seemingly impossible deadlines?
DON’T GET CAUGHT IN THE HYSTERIA
In order to do it right from the beginning do not get caught in the hysteria of the moment. You need a clear head to determine how you will get the job done. You look out of control when you run around screaming “I have to meet a deadline” and it can be infuriating for others who are trying to get their own work done.
As my friend felt about his photo, not a pretty picture. Instead, pause and take that spot of time where you would have been running around to plan your approach. Those few minutes can make all the difference.
ASK QUESTIONS
Don’t be afraid to ask questions. Make sure that you know and understand what is required. Ask what is the purpose and what you are intended to accomplish. Obtain as much detail as you can. This information will steer you in the right direction and provide answer questions that you don’t have time to ask.
One question you might not think to ask is why is there such a tight deadline? Is this deadline final or is there any wiggle room? Is the deadline for a specific time of day? If it is at the close of one day you might be able to squeeze in some extra time by asking to provide your deliverable in the morning of the next day.
Just remember doing it right from the beginning will save you time in the long run.
by Miriam Hara | Jun 4, 2013 | Advertising, Branding, Creative, Latest
What makes for bad advertising? The answer is simple.. and often it’s not in the brief, because there wasn’t one! Ultimately what consumers see as the result is often the cumulation of poor direction, bad decisions and no creative brief outlining the brand’s basic position, the reason to believe and competitive landscape.
Way too often I find print ads selling their features and not educating and concentrating on benefits; or billboards featuring paragraphs rather than clever succinct statements and visuals inspiring curiosity…. and my all time favourite, TV ads way too concerned on providing entertainment value at the expense of the brand and benefit. When ever I see any of these, I always wonder what the brief looked like to begin with.
Before going any further, let me acknowledge that I can hear it from here…. the outcry… “but it’s what the client wants!” Well, that may be true, but as Creative Professionals, I believe it is our role to accommodate our clients’ wishes but also to advise them in making the best marketing decisions possible to avoid some of the symptoms of bad advertising. If a brief isn’t provided, then provide one…before you start on creative. Only then can you direct any creative discussion rationally.
Let’s face it, bad advertising only results in unsuccessful marketing and very poor ROI. It has been my experience, when presenting to clients, that once you explain the reasons why you shouldn’t do something and yes, even invest in showing them what is being compromised, clients really do get it.
Throughout my career I have often been asked by marketing professionals what I think of an ad (no matter what channel) that they or their organization just created. My answer is always the same,“what was the brief?”. Creative must come from the brief. The brief must be accurate, clear and pertinent… If a brief was not written, the ad assessment will be dependent on a number of criteria, many of them subjective…and a moving target. When I see ads that actually get to the marketplace without a clear single focused message…. I really wonder who did it…and what happened….and why.
Advertising isn’t about pretty pictures and for it to work there are certain protocols that need to be followed. At times it can be challenging, I get that…. but isn’t that very challenge the reason we as Creative Professionals are in this particular industry… Am I right?
As Creative Professionals we are often faced and given mountains of information to decipher and create a single succinct statement that speaks to the end benefit, the reason to believe, the unique selling proposition. As designers, we are given too many visual elements AND the logo (if there is only one!), along with too much information…all to be incorporated in a layout that has to have a visual flow directing the consumer’s eyes to make sure that the main message is delivered. The challenge remains the same in each one of these instances…a single focused message.
Great creative needs a very clear message. Bad ads don’t have one… they have a few… all shouting for attention. Great ads are those that increase brand and service awareness, increase the knowledge of the brand or service benefits and inspire confidence as well. They inspire confidence because they are presented professionally and well. When a client wants to throw in the kitchen sink into the ad…. as creative professionals you do have 2 options. 1) Give in without a fight and create mediocre advertising, or 2) go the extra mile, show them the ad with the kitchen sink… and show them the single focused ad . More often than not, they will side with the value…the single
I invite you to talk to me…. Share with me your stories… the brilliant, the bad, the ugly and the win! I’d love to hear about them.
by Lisa Wedmann | May 10, 2013 | Advertising, Business Success, Creative, Latest, Miriamisms, Social Media
In today’s fast paced, social media world, staying on top of projects and timelines and time management can be a challenge. A HUGE time management challenge. Clients today expect more, in less time. So how do we manage our time, in this fast paced world, without feeling like we are constantly behind and playing catch up?
At 3H, we understand this all to well. We are a boutique agency, with a small, eclectic team. This allows us to be nimble, and turn projects around quickly. On the flip side, we can get swamped quickly…unless we manage ourselves, our clients and our time very carefully. So how do we do this, and continue to turn out first class product?
Make a list – and check it twice! Yes, it can take time to do this. But the time spent on this saves us in the long run. Whether it’s a a critical path or a social media calendar, it’s always vital to take the time and plan it out. Share it with all of your team, so everyone knows what is happening. When we need to juggle projects, having these deadlines and plans at our finger tips is a lifesaver!
Organize! Monday morning, lay out the plan for your week. List weekly tasks, than daily tasks. Each morning review the list and make a note of the 3 priorities for the day.
Communicate! Talk with your clients AND your team. A good leader knows they are only as good as their team and supports their team to do the best job. Their job is to support them to get the work done. Talk with them regularly about how they are doing and feeling, what is going on. At 3H, we have daily, YES daily, production meetings. Sometimes they are 10 minutes, sometimes 30 minutes. The whole team knows what is happening with each project. Problems are discussed and solutions found, together.
Clear the inbox! Your inbox can fill up quickly. A few regular habits will help keep it manageable. When an email arrives, take care of it right away – reply, forward or file it. Take the action and clear it out of your inbox. If you are waiting for an answer on something, leave it in the inbox as a reminder that it needs to be completed. At the end of everyday, take the last 5 to 10 minutes to open and sort all email: what’s completed, what’s done, what needs to be done. This is the start of the next day’s to list.
Delegate. Somet
imes it’s impossible to complete all your tasks on your own. Ask for help. This simple action can keep you from feeling bogged down and keep you on track and organized. Plus, it will build the confidence of your team, and help them to take ownership for projects.
Start a task. Finish a finish. I know this sounds simple, but in the multi-tasking era, how often do we start something, only to haven another emergency come up – and then we take a phone call. While multi-tasking is the norm today, it can lead to unfinished task and projects. It’s important to set time aside everyday to work on tasks and projects.
Finally, and most importantly, be flexible. On the drop of a dime, things can change. It’s important to go with the flow, ask for help, get all the facts and keep moving forward.
When I follow these tips, and stay on top of things, that allows me to be fluid and go with the flow.
How do you manage your time? Do you have any tips to share?
by Devorah Abrams Farmer | May 9, 2013 | Advertising, Branding, Business Success, Creative, Design, Latest, Social Media
Before social media came into existence, many of the things said on today’s blogs, Tweets, and other various social media venues, were said by word of mouth. Messages can become viral by word of mouth up to a point, but how accurate are these messages? Do you remember playing the game “Telephone”, where the message ended up totally different than the original statement? Then again how accurate is what is placed on the Internet?
An excellent example how Tweeter has affected people two years ago is the Arab Spring. The 140 character texts chimed out to thousands and thousands of people during that time. How many people it affected was totally amazing. Lest we forget Facebook was widely used during this time as well. Both of these social media sites also helped people worldwide have a distinct indicator of what was going on in the region.
This effect that social media had on multiple nations and its people, was noticed by businesses. It actually propelled the area of business into a new age. The age where there are immediate photos, voice bits, videos, and phone calls, which now have become the norm. We now have a worldwide society that addresses all markets, and the numerous people who are in them in real -time.
A recent example of social media affecting people and bringing their world to you in real-time, is the Boston Bombing. People Tweeted pictures, video, and sound bites to television media, in a matter of moments, maybe even nano-seconds. The FBI, Homeland Security, and the Boston Police had instant fodder to work with in trying to get the culprits. One man in Waterdown, Massachusetts took pictures and video on his balcony of the firefight that was going on in front of his apartment. He then flew into his bedroom for cover, but lifted his smartphone up to his window and continued to take pictures. These were later used for network and cable television news as well as information for the law enforcement people.
How has social media infected the Internet and the stock market? One incident that occurred recently was a hoax done in poor taste. It was claimed on Tweeter that President Obama was bombed in the Whitehouse. The stock market got hold of this information and for an hour the stock market numbers plummeted. The perpetrator was found and dealt with swiftly. Luckily, the stock market bounced back within an hour. It was an hour of hell for investors with mega-bucks to lose.
How does one prevent being infected like this again? Can a society who yearns for real-time information wait for social media to do some fact checking? Tweeter suspended this infectious account and provided information to the police, but serious damage had already been done. Billions of dollars had been traded for significant losses. Perhaps news like this if not caught in a short time frame does not only infect businesses in North America, but relationships abroad as well. After all in the Arab Spring social media not only brought protestors out into the streets, it toppled governments.
One thing is for sure is this shows people are more engaged than ever before on social media. How does one affect a new market area without accidently infecting social media with superfluous and potentially noxious information?
by Stephanie Fasulo | May 3, 2013 | Advertising, Branding, Business Success, Creative, Interactive, Latest, Social Media
So you have an idea for a social media campaign, and you’re thinking of all the millions of people you’re going to attract using Twitter, a blog or Facebook – it’s so exciting! But hold on one second, you have to ask yourself the easy questions first to be guarantee long-term success. Product vs. store branding online have obvious similarities but need to be managed differently.
Product branding online and store branding online are similar because both need to reach a specific audience, tailored especially to the individual needs and wants of the company and/or client. A product can have a fan base and followers who will support a social media presence just the same as a store ( i.e. grocery stores, furniture stores, hair salons, or retail outlets ). Product and Store branding have the same goals when trying to target specific audiences.
Content
The content for products and stores, obviously tailored to the social media strategy, can fall under similar categories and actually intertwine between lifestyle, health and beauty, healthy eating, environmental facts or fashion tips.
Ex. Ikea Canada Stores vs. Organic Make-Up Brushes.
Environmental ideas (gardening DIY idea above) on Ikea Canada’s Facebook page and the organic makeup brush products both can share similar content because they are targeting people who support the ideas, beliefs and culture of the brand they’re promoting online. With this said, both products and stores need to keep a pulse and a keen eye for the market, what’s current and trending. Both will pull in great results with these similar online branding strategies.
Products go out; customers come in.
But there are some differences between product and store branding and they’re worth remembering. The first, and most important, is a store online presence should come from the location itself. The store is a place where clients can see what’s going on, learn about in-store promotions and, with luck, be enticed enough to visit through social media efforts.
Products can be sent out, given to customers through a blog. This way online visitors can get what you’re selling right in their hands. However, with store branding you need followers and supporters to come in and see your store, see the products on your shelves and experience the service you provide. That should be taken into consideration when branding online for the greatest success. Do it right and reap the rewards!
by Devorah Abrams Farmer | May 1, 2013 | Advertising, Branding, Creative, Design, Latest, Social Media
Will your logos die a slow painful death, or will it stay vibrant and alive for a long time?
The old adage if your product is in demand, your logos could be timeless, proves to be true with such brands like Windsor Salt or Maple Leaf Foods. Products that are fortunate enough to get near what those products have achieved is the goal of every advertisers and no doubt their dream.
If your product has a simple recognizable logo such as Apple with a bite taken out of it, is recognizable anywhere in the world. It is not a complex, unobtainable symbol. It even provokes thought as to what the bite out of the Apple means. One meaning could be the bite Eve took out of the apple in the Garden of Eden, and gave it to Adam.
One of the most widely held interpretations says that the logo memorializes Alan Turing, the mathematician and scientist who laid the foundations for computer science with his pioneering research into artificial intelligence and unlocking German codes during the World War II. Turing committed suicide in 1954 by biting an apple laced with cyanide.1
Internet-Geeks and other Apple users like this interpretation. And yes, this simple logo is so thought provoking that the rumors to its meaning is debated to this day. There is no doubt this is part of the appeal of Apple’s logo.
Apple didn’t always have this logo Apple has changed the logo in color, theme and texture over the years. It has used the logo with a rainbow theme, an aqua theme and, since 2003, with a glass theme.2 It has adapted and has changed with the times.
When it comes to political candidates logos go a long way. A candidate cannot be in many places at once, but his logo can be everywhere. The logo even has to be simple enough to fit on a button. Having simple and bold ideas, and the adage that “less is more”, advertisers can make strong and empowering messages.
In order to proceed with determining what your logo will be you must research to see if a logo already exists; does it mean something strange or offensive in any other language; will consumers and companies be able to find you on the Internet.
Lindsay Sleightholm of 3H Communications Inc., of Oakville, Ontario says “when developing a logo, type-faces, graphics, colour, size, balance, print or digital applications, and mobile items are all important considerations. Another issue to consider is whether or not your logo will survive going from colour, to black and white. With a logo, you have to have a succinct visual, in order to communicate the brand essence. Your logo has to be easily recognizable, and stand apart within its market segment.” Logos, branding, and advertising methods have to change with the times as well; even from day to day in order to stay competitive.
