by Suzy Godefroy | Oct 4, 2013 | Latest, Social Media
In our last blog we talked about SEO (Search Engine Optimization) and today we are going to cover SEM (Search Engine Marketing) and Google. SEM is essentially the process of gaining traffic and visibility from search engines through paid advertising and unpaid advertising in Google, Yahoo, Bing, Facebook, LinkedIn and other social media applications and on-line websites and blogs.
First and foremost, you need to make sure that your business and/or company is part of the Google family! So be sure to set up your Google accounts as there are several different platforms from Google, so the more user-friendly you are with these tools the more savvy you will be with SEM.
At the #GA Summit a new set of API’s (Application Programmable Interface) were announced to help large companies and their web developers and IT Departments better manage their metrics. These upgrades allow users to seamlessly integrate their software with Google Services such as Google Analytics, Google Adwords and YouTube. As many large corporations have unique demands, manage several websites and have many users. The new API’s will streamline configuring the reports from Google Analytics and cut the amount of time spent reviewing and compiling all of this information so that IT Departments and Marketing can spend more time analyzing the factual insights.
Google Platforms:
Google +: If you are not using Google Plus properly this will affect your ranking with Google and ultimately your SEO or Search Engine Optimization. So make sure you have an account and are updating your account with newsworthy content! Google Plus content helps you with your page rank, and your information stays around for a long time!
Google Analytics: If you are looking to boost sales, improve your mobile app and increase the number of visitors to your website, Facebook followers, Twitter followers, you need to be using Google Analytics and you need to be reviewing this on a regular basis.
Google Tag Management: Just recently, Google has added a new feature called Google Tag Management , which was launched at the #GASummit last week Link to summit . The theme this year was ACCESS, EMPOWER, ACT with numbers and metrics. VP Engineering Paul Mure and Product Management Director Babak Pahlavan talked to the masses about what is coming down the pipeline for Google Analytics. So it was not surprising that Google launched Google Tag Manager. As Tagging is vital to your Search Engine Marketing and performance. Google Tag Manager will help you manage your metrics through Google Analytics and your conversion rates. You can click here to hear the live stream from the #GASummit.
Google AdWords & ADVERTISING: How Google AdWords work is that you set up an account and pay based on a cost-per click. You can also set the payment parameters base on a daily budget that you and your client are both comfortable with. The best part about Google Adwords is that there is no minimum and you are not locked into a contract. You are only charged when someone clicks on your ad to go directly to your website. Again essential for Search Engine Marketing.
YouTube: Again if you are looking for more opportunities for your SEO and SEM make sure you are up-loading content on YouTube. Control your story, start a conversation and keep your audience growing with YouTube and be sure to use YouTube analytics!
by Suzy Godefroy | Sep 24, 2013 | Branding, Latest
Your corporate brand and branding promise are both the most significant factors in running a successful and progressive business. No matter what size of company you run, own, and/or manage it is crucial that you invest your time into branding yourself and your business.
It is not surprising to see many business owners lose site of their branding and confuse a company logo and corporate slogan as their brand. Rule number one branding not a quick fix. Branding is all about discipline and a 
commitment to a long-term business strategy that you review on a regular basis and make changes and modifications where you see fit. A logo and slogan are tools to communicate your brand attributes and deliver your brand promise. Your brand promise is what your company stands by, how your markets relates to this positioning and how your businesses stands out from your competitors.
At the management level, the day-to-day strategic approach is a key success factor in building and maintaining a strong brand. If your business strategy gets lost in paper, things can quickly go astray very quickly, as the consumer messaging will become fragmented weakening your branding.
Often staff and management are not singing to the same tune. So take note! Just like your heart you must protect your brand and weigh your decisions extremely carefully so that you are confident that you are being true to your authentic brand identity and branding promise.
Brand strategists are the gatekeepers of your brands and look at the bigger picture on a daily basis. Reviewing how your staff is carrying out their day-to-day functions. Strategic Brand Management also reviews your consumer feedback to effectively deliver your brand promise.
How do you choose your branding promise? We recommend that you hire a professional branding company or marketing company and invest in some time and money and do it right. Do not rush the process!
Engage! Engage! Engage…Engage with your stakeholders, your staff and most importantly with your loyal consumers. And use this information to formulate your brand promise. This exercise is also a very effective way to integrate your brand internally across the board with all staff.
Brand Trust…In such a competitive marketplace trust, accountability and corporate leadership are imperative factors for a business to protect and hone. It’s the little things, like how you react and solve problems, what types of programs do you have in place to react and solve this issues immediately? How do you treat your customers? Is your pricing competitive? How do you support your staff? All of these corporate character traits relate back to your consumer and the markets that you are serving, so be sure to be vigilant.
Brand Values… What kind of value system and culture does your company have? You need to ask yourself this question, day in and day out to be able to assess your values and make sure your team is helping you stay true to the corporate vision. This is also where you can have some fun with your staff and get involved in non-marketing events and do some community relationship building to build your corporate public profile.
Your brand promise is really an extension of you! So at the end of the day, your brand promise is an extension of your business products and services and how your consumers truly relate to them. The big question is what does your consumer need? And this really means what is important to them and how do you differentiate from your competitors?
by Miriam Hara | Sep 13, 2013 | Business Success, Latest, Marketing, Miriamisms, Social Media
The proper definition of an ebook is: A publication consisting of text, images or both in a digital format. No longer is the publishing world restricted only to the print medium! In the business world, the launch of ebooks is a daily occurrence. They’re quick and easy reference tools that give a top-line view on various topics and channels, providing business managers with additional learning resources. Social media and Inbound Marketing (AB testing) opened the door to how-to ebooks for business. After all, as a business manager, if you don’t have the knowledge or understanding you need, then you can’t be expected to manage properly. Two of my favourite ebook resources are Hubspot and Optify. Both offer some good examples of ebooks that are quick, easy reads… and provide knowledge.
In today’s world, all you has to do is google “ebooks” to discover the potential for knowledge is just a click away! You’ll likely find a free ebook on exactly what you were curious about, just waiting for you to download and expand your knowledge base. From a business perspective, you can find ebooks on marketing, social media, design, sales, even human resources… they’re all out there! The proliferation of self published, free ebooks online is astounding. I get an email notification at least once every two days promoting another ebook of some sort.
Writing an ebook is no small task… so you need to ask yourself, “Why do it?”. Here are the reasons:
- Perception is reality.
Consultants, corporations and all types of businesses are out there promoting the services they offer to further establish themselves as experts in their industry. And, they’re providing the information freely. That’s a solid reason for businesses to consider writing ebooks.
- Gathering and generating leads.
It stands to reason that if that if a business is giving out knowledge and information freely, it can minimally ask for an email address, name, company name and coordinates. In cases where the business offering ebooks becomes reputable at providing good, sound information, sales questions can be added to the form that visitors need to fill out in order to download.
- Building on-site traffic.
Just creating and launching an ebook is not enough. You need to promote it. You can do that through LinkedIn by including it in your updates and in the promotions tab of the Groups you are following. Also, don’t forget to use your Twitter account or Facebook Page. Doing all of this and leading it back to your site, assists in building traffic, increasing the profile of your business and providing a good first impression to potential clients. And of course, you need to make sure that your website is up to par as well!
At the risk of sounding self promotional, we at 3H already have a complete “Understood” ebook series. And stay tuned, soon we’ll be launching the first ebook in our new series “re:design” – providing insight into the world of design. Do you have any favourite ebooks? Share them here!
by Miriam Hara | Sep 7, 2013 | Business Success, Design, Interactive, Latest
Gone are the days when having a static website was good enough – essentially showcasing an online brochure of a business. The introduction of flash animation and all the other bells and whistles have also run their course, (thankfully going by the wayside) now becoming passé. The evolution of websites and their role in the business arena has changed substantially; first playing a superficial role to one that is key in the success of any business. Business websites need to work harder to achieve differentiation and assist Marketing and PR initiatives.
A website’s relevancy in today’s business environment has become a necessity. It is no longer a nice to have to but a need to have. Here are a few elements that websites should have.
Social Media Icons: The integration of social media is key. It says a lot when you go to a site and there are no social media buttons… and at the same time that business site speaks of being innovative and cutting edge! I am not saying that businesses should include social media icons if they aren’t really doing anything on social media. But then, you must ask yourself, is this a company you want to start a relationship with?
Fresh Information: Minimally a website home page should have fresh content. That’s the only way Google will come over and visit the site.. helping the website ranking within the world-wide web. A feed from the business blog would be ideal… or a feed from a recognized industry newsletter or publication. The rotation information is also a good way to keep a site fresh, but that too needs to be updated and refreshed.
Page Naming: Website design, website navigation and website user experience are all important. However, how a site identifies and names each one of its pages is an easy way to maximize the performance of the website’s SEO (search engine optimization). Each page url on a business website should be unique and should be formulated with relevant keywords.
Build Relationships: The business website is the first step in developing some very important relationships. Websites should create valuable information for its visitors. Requesting visitors’ information through special offering such as ebooks, surveys or giveaway offers is a good way to start those relationships. Events should also be promoted, such a business milestones and contests, integrating the total digital experience for that business.
Websites are the first impression businesses make and they speak volumes about the culture and persona. As we enter the last quarter of 2013… (Bob Dylan stated so eloquently) “Times they are a-changing”. It’s time to take a good look at your business website to assess if it measures up.
by Miriam Hara | Sep 3, 2013 | Business Success, Latest, Social Media
Blogging for business has exploded onto the marketing landscape. Many businesses utilize blogs to promote their services and expertise, others to engage potential and existing client base, and yet other to generate sales leads. Regardless of the objective, launching a blog in the business arena is no small feat. Many businesses have jumped on the social media bandwagon and in the last few years, many have created Facebook pages, Twitter accounts, LinkedIn Business Profile Pages, Pinterest….. and now their very own Blog.
If you’re thinking about creating a blog for your business here’s a few of the hurdles you’ll need to overcome before engaging the blogging arena:
1) Make sure your website can perform accordingly. Many business launch a blog as a separate entity not realizing it’s very beneficial to link their business blog to their website. Blogging can only help the overall traffic your site generates, especially when your posts are featured on your home page, providing Google for a reason to visit your site more frequently. Google looks for fresh and new content. And that traffic can be an opportunity to accumulate leads or at the very least provide information that enables good analysis.
2) Create a strong Blog Persona. Make sure that your blog is an extension of your business and what it represents. Just because it’s social, it doesn’t mean it can’t be branded. It’s part of your brand, so it needs to resonate with your target audience. It also needs to propel your brand forward. It’s a marketing initiative.
3) Be consistent. Be relevant. If you don’t use it, you’ll lose! Many businesses believe that they can do this in-house, and that is certainly doable, but it is a substantial time commitment. Create a social media calendar to ensure that you always have topics in the pipeline that speak to your business. We all get writer’s block or rather, blogging block… but consistency is a must.
4) Write smart. Do your homework. It’s not good enough to just write. It’s important to do your homework. Yes. Homework. Research your topic, and research it with keywords traffic analytics. Make sure your post is SEO enriched. If you write for the pleasure of writing, then you’re just posting and hoping for the best. That’s just not marketing.
5) Spread the word. What’s the point of expending all this energy and time and not sharing your post in the social media properties? You need to tweet about it, post it on Facebook, StumbleUpon, LinkedIn, Google+1, Digg…only to name a few.
After you do it for a while, having a blog for your business can be fun. You start developing a community and a network of like-minded people that speak their minds and provide insight on topics that are relevant to your business. Creating a blog for your business and posting relevant material can elevate your business status and provide you with a strong foundation for developing business. After all, blogging is serious business and done properly should be an integral part of your business marketing program.
What key learning have you found in launching your business blog? I’d like to hear about the different challenges you have been facing with your business blog?
