On August 23, 2012 a monumental change took place at one of the world’s largest technological companies; Microsoft unveiled a new logo, the first new logo since 1987.
This marks a significant change in the direction the company is taking. On the same day the logo was reveled, Microsoft stated in a press release that they wanted to revamp their image in time for the launch of Windows 8, which happens in late October. Windows 8 is the first software from Microsoft that can be used on both PCs and personal tablets, changing the way in which consumers interact with their various technological devices.
By creating a new logo Microsoft is not only trying to build interest and buzz around the product launch, but also show its target market that they have changed their way of thinking product development in response to how people currently use technology. Windows 8 is not just another “pretty” update and neither is the logo. It’s a new logo for a new Microsoft… with a new attitude.
Before
After
So how is that new business attitude reflected in the new logo? The first change is the font. Gone are the italics in favour of a new, straight font, which connects the F and T. They also altered the colour by lightening it and simplifying the use of colour removing dimension and shadows.
Secondly, the four coloured squares, which were previously curved and used to represent a window, have been straightened out and flattened to make a square. This was done to represent how applications will appear as mosaic tiles that will work on both touch tablets and PCs.
The changes are pretty minimal, so what has the response been? Pretty minimal as well. While it’s not being hailed as horrible, there’s no real praise for it either. It seems that it has failed to make an impression one way or another.
For a new logo that is supposed to be ushering in “one of the most significant waves of product launches in Microsoft’s history,” I personally think they could have done much better.
But like I said, they didn’t do a horrible job. Many components used are what go into a good logo. As Lance Ulanoff, Editor in Chief at Mashable.com, points out it’s simple and timeless. The design is clean and modern and void of stylistic trends that will easily look dated in a few years time. It also doesn’t deviate too far from the past logos. The logo is appropriate for the direction the brand is heading in. The tiles act as representation of the product the Microsoft is offering.
So where does it fail? Where it fails is the fact that it’s not memorable. Microsoft wanted the logo to be “humble, yet confident,” but humble is the wrong route to take if the brand is trying to play up the notion of significant innovation.
The lightened colour comes off as dull and weak. The adjustment of the coloured tiles is very minor. What the logo should say is “Microsoft is a leader in technology that offers innovative products to customers for their changing need.” Instead it says “Microsoft made a few changes here and there that might go unnoticed with customers.”
Simplicity is key in logo design…can anyone say Apple? The new Microsoft logo can be described as simple… but unlike Apple, it’s not clever and it’s not iconic. It’s bad business practice to try to follow in the footsteps of a competitor who has done it so well. Microsoft would have been better served striking off on its own… creating something original to set its brand apart.
While a logo a brand does not make, it is important to put thought and care into it, especially when evolving it.
Do you feel, given the goals and intended messaging, that Microsoft created a new logo that connects with consumers?
It’s all around us. Stars, personalities and with the Olympics around the corner, athletes, persuading us to buy into a brand. This isn’t anything new. In the world of social media and twitter, celebrity influence is becoming stronger,marketers are able to quantify their following and influence. The fact that many brands get celebrities to act as their brand spokesperson, appearing in commercials, using their products in music videos, etc… has always been a true and tried marketing strategy. It’s an easy leap from personality to brand… someone who represents and speaks on behalf of the brand to the public and literally becomes the brand personified.
A celebrity brand spokeperson/ambassador can help a brand relate to their target audience as it’s easier to connect with another human being than an abstract notion of what a brand is. The spokesperson brand strategy really became prevalent and mainstream when Nike used Michael Jordan in 1984. Today you see Jennifer Hudson in ads for Weightwatchers, Jennifer Aniston promoting Smart Water and various music artists signing along to Pepsi.
However, a spokesperson can also be someone from within the brand itself. Many brands chose the founders to act as spokespersons. Presidents’ Choice does it with Galen Weston. Franchise operation Liquid Nutrition combines the two. Liquid Nutrition is backed and enable by owners/spokespersons such as Steve Nash, Suzann Pettersen, Russell Martin, Torah Bright, Matt Ryan, Vincent Lecavalier and Elaine Hastings.
When choosing a spokesperson, it’s important to keep these steps in mind:
Identify the key values of the brand. What is your brands positioning statement? How do you want the public to perceive your brand? How does your brand identify itself in the marketplace?
Research possible candidates who might embody those values. A spokesperson can’t be just anybody. They have to fit in with the brand. Any associations with scandal-ridden individuals can have negative results for a brand. Remember what happened with Kate Moss and Tiger Woods?
Develop key messages. What specifically do you want the public to know about your brand? It will be the job of the spokesperson to deliver those messages.
Don’t make the spokesperson the brand.The spokesperson must embody the brand, represent the brand and build brand momentum. But the brand must be able to stand, grow and develop a persona on its own. The spokesperson is just another channel through which the brand spreads its message. Nike did this well…
Make sure the spokesperson is media trained. It is essential that the spokesperson knows the key messages and is comfortable engaging with the various channels through which consumers get their information, whether it be print, television, social media or radio. A spokesperson has to be able to speak and correctly deliver the message based on the medium. If not, the message gets lost.
What has your experience working with a brand spokesperson been like? What steps did you take to find an appropriate spokesperson?
In clear terms, it defines your company’s direction… and actually acts as a compass through growth opportunities and changing market conditions. It is the critical platform for all communications. Without direction or focus, the brand goes…. absolutely everywhere… and not in a good way!
It seems very easy to create… A few words that speak volumes. How difficult can it be? More to the matter, how significant is a positioning statement? Positioning Statements, or in the case of Consumer Packaged Brands, slogans, have been at the heart of advertising sell copy since the inception of mass selling.
It is an important component of your marketing initiative… if not the most important. Positioning is not just a fluffy marketing word… it defines and identifies your Brand/Business. A brand positioning statement eloquently states your brand’s “stake in the sand”. Moreover, it expresses “This is who I am, this is what I do, this is what and how I deliver”. In basic marketing practice, the easiest way to describe a positioning statement is that it announces to the world what makes your brand stand out above the rest and how you do that in a very succinct message.
Keep your brand/business on track with a powerful positioning statement. So how do you go about developing one?
A good marketing exercise to do prior to attempting to create your own positioning statement is to look at the brands that have successful taglines and try to identify the key messages that the tagline promotes. Ask yourself if the statement is relevant to what the brand promises, or the product delivers….or if it speaks to the service the business provides. View the positioning statement in rewind. You’ll find that the good positioning statements easily reflect the market, the target and the benefit of each brand or business. Here are some to get you started: McCain “It’s all good TM”campaign, “i’m lovin’ it”, an international branding campaign by McDonald’s Corporation (they incorporated it with their logo), and Scotiabank “You’re richer than you think”.
In this new world of do-it-yourself marketing and branding, many start-up companies go at developing a brand positioning statement on their own. Often those positioning statements end up being descriptors of the brand. Like the warning copy on an Evil Knievel daredevil act, I urge you not try this at home… and alone!
Here are the must haves of a positioning statement, in no particular order:
1) The Promise: Must state what we offer.
2) The Benefit: Must clearly identify what’s in it for them.
3) Personality: Must reflect the culture and brand voice.
4) Originality/Uniqueness: Must be a thing of beauty and joy.
5) Simplicity: Must be so succinct as to inspire a “wow”.
6) Longevity…. it must be there for the long haul.
What better way to demonstrate the importance of clearly stating the benefit simply within a positioning statement than with the Muppets! Watch this video clip from the Muppets Take Manhattan movie, for Ocean Breeze Soap. The message is bang on!
Once you achieve the Positioning Statement…. you must, and this is so very important: Use it consistently and frequently on all communication pieces. On business cards, web sites, apps, trade booths, ppt presentations, print ads, radio ads, digital ads, TV ads, leave behinds, etc, etc, etc.
This positioning statement will drive your message home to consumers, just like a GPS and will definitely build the foundation for brand recognition. Check out our ebook “Branding Understood” to get your gears turning!
Does your positioning statement have what it takes to direct your brand’s destiny?
Brand, like fine wine, is described as having character, essence, personality or persona. Well there’s a new adjective in Marketing Vocabulary in terms of describing a Brand. It’s called Brand Voice. With the explosion of Social Media, Engagement Brand not only has to have a “personality” it must also have a Voice. In the frenzy of not being left out and joining the social conversation, many Brands have quite literally “jumped” in the social arena. So is any voice better than no voice at all?
Marketers Beware! Pioneering the great frontier of social media does not mean leaving brand principles behind. Au contraire… Brand Voice does not negate Brand Position (PDF). No not at all. Brand Position: what sets Brand apart from the myriad of all the other “me toos” out there, has never been more important and more relevant in establishing Brand Voice and setting course to top of mind awareness and market consideration.
There are true and tried methods in establishing Brand Voice, regardless of its “newness”. Make sure that before you embark on this exciting social media journey, you’re equipped to handle the good, the bad and the phenomenal!
Here’s a quick checklist in achieving that.
1) Your Brand’s Position: Yes, it’s a motherhood statement, however, nothing replaces a solid positioning, even on Facebook or Twitter. Regardless of the ever-changing communications dynamic, suffice to say, without a clear positioning, there is little point in proceeding to obtain a brand voice.
2) Single Focused Mindedness: Let’s not be all things to all people. Have a clear understanding of the Brand’s Position; Brand’s Vision and Brand Culture is key in maintaining a voice that speaks in the same way, all the time. No matter if you tweet 5 times a day, write status reports, guest blog or engage in discussions, what you say needs to be different and the same.
3) Determine your Objectives and Strategy:Really, what Marketing initiative can be called marketing without them? A Brand needs to have a Social Media Strategy. Before you start, define what is your vision of success? Who do you want to have follow you? How are you going to achieve that? What are the timeline measurement points?
4) Guidelines for Speaking to Your Target… consistently:Marketers have always been clear in evaluating Character and Style against print ads, TV or Radio ads and their packaging. Social Engagement and Brand Voice are no different. The need for a consistent voice with a consistent approach style and message is key. And lets not forget Tone. It’s important to set the tone for all Brand communications. Like everything else that makes a good Brand into a great Brand… Consistency is King.
5) Establish an Editorial Calendar: Brand Voice is about engagement and even entertainment. It’s much more complex in doing so than a 30 second commercial. Brand now has to make friends and have people follow. It has to resonate with its core following and contribute to the conversation with meaningful content. It must allow for a loss of control in order to gain it. It’s a dynamic approach to Brand Marketing. It is fantastic, exhilarating and the best thing for brand since broadcast ads hit the airway. Brand who dialogue with their followers (no, not customers) are in a place where they can play the role of influencing behaviour like never before. Brands need to understand how to engage without selling. It has to deliver in less than 150 characters its positioning, its reason and its promise.
6) Be Authentic: Deliver on Brand Promise. Deliver on Brand Character. Deliver on Brand Experience. Listen and respond. Speak and engage. Needless to say a Brand that is not authentic has really no hope in achieving excellence in any Marketing channel. Brand must always deliver.
Brand Voice is an increasingly important element of the total Brand Experience. As such, the Social Media channel has taken its rightful place along side print, broadcast and digital media in the strategy to market Brand holistically, effectively… and successfully. How vocal is your brand?
Are you going app-crazy? How many apps do you have downloaded on your iPhone, iPad, Blackberry or Android? Surely you’ve contributed to the latest stats that I’ve been hearing… to date, Apple has surpassed 25 billion (BILLION) apps downloaded, and 60,000 more added every month! I probably don’t need to tell you that mobile apps create interactive experiences. It goes without saying that they improve your business’ visibility. Today it’s all about 24/7 access to instant information and location sensitive content. In the not so distant future, mobile devices will replace traditional computers completely.
Being in business (B2B) or having a brand (B2C) there is ultimately one question to answer and deliver on: How do you break through the app clutter?
Well, just because it’s a new channel doesn’t mean you need to throw away traditional techniques. In fact, they are even more important to adhere to. To effectively market your app you must use a consistent, measured approach to best guarantee long-term success. Taking the time to ensure adequate support of the product, considering your market and designing a marketing strategy is vital. Understanding the value of the channel and the media properties you employ is key so that you don’t spend your entire marketing budget in the first few weeks.
Tips to successfully market your mobile app: 1) Build your website: I know it may sound crazy, but make sure your foundation is sound. You may have a great app, but eventually you’ll want to turn that app subscriber to a customer and client, and that takes a solid website ready and positioned to handle incoming traffic and lead generation. 2) Blog and update regularly, connect with like-minded blogs to promote your app. Your profile or company profile for each blog should always speak to your app, with a link to download it now. 3) Be the first! Be unique!It’s tough to be the first to come out with your type of app in an already saturated market , but you can offer an existing concept in a different way or be innovative taking an existing app and making it better. 4) Develop and Implement a Strategy: I won’t belabour this point. Let’s just say Marketing 101. 5)Shout it out!Being first or being unique doesn’t get you anywhere if people don’t know about it. Don’t wink in the dark! Consider a pay-per-success campaign where you are only required to part with money if the advert leads to a direct download. Don’t do it yourself… if you can’t. Enlist the services of a promotional tool to toot your horn to targeted audiences. 6) Build up hype about your app launch: A combined approach incorporating word-of-mouth, viral marketing and advertising is the best way to keep your downloads high and think long-term sustained success by staggering your message.
No shoemakers children here at 3H: Following our own advice, we have a just launched our new marketing app : Hoopla…. download it now! Just click here.
