by Miriam Hara | May 29, 2012 | Branding, Business Success, Interactive, Social Media
With mobile technology and the rapid integration of Social Media the world is speeding… no longer respecting any speed limit! In a blink of an eye the business landscape changes and many businesses are at a loss of what comes next. All business types are affected however it seems that B2B businesses are more at a loss of what solutions to employ. In a world that is speaking to each other 24/7, the lines are increasingly blurry on what is a B2B or a B2C strategy. It has been my experience that the strategies employed for B2B or B2C were always similar. It was the employment of tactics and the weight of each of those tactics that differed. In today’s environment I would say the tactics are now the same. Social Media and technology has allowed for niche marketing at a whole no new level.
Business resistant change is the symptom of change resistant individuals. Unfortunately or fortunately, a business in today’s world hinges on its ability to adapt, change and adopt new channels of communications. The market conditions have shifted and many who hold key roles in the B2B arena have no idea how the game is being played and what is the picture of success. So what to do?
1) Determine your objective. What will be your “picture of success”? How else will you measure?
2) Implement a strategy… one with a 360° degree viewpoint. Not one that does away with all traditional (classic) tactics just because everyone saying that print and direct mail are dead… but one that introduces some of the properties of social media: LinkedIn, Facebook, Pinterest, Mobile Apps, Blogging, Twitter, etc… The key word is some and not all…. there needs to be a good assessment of what will work for your business and what won’t.
3) Assess your web site. No longer is it enough to just have a brochure type of site. Your site needs to reflect your business’ social conscious and ability. You can’t create any sort of social metric if your site doesn’t support the initiatives. Remember, your strategy must be holistic.
4) Implement a 15-month plan with built in schedule measurement reports allowing for the possibility of changing, adding or modifying the existing creative properties to ensure success. Feedback is important for resonance. You need your marketing plan to reflect your audience as intimately as possible. The beauty of these new channels is the ability to adapt… to change… quickly!
5) This may sound like a Marketing 101, but here goes…. don’t do it yourself or in-house. You’re in the business of your business. You can’t assume to know everything, that is why community reach out, tests, surveys and all those old marketing tricks are important not only for accuracy, but for the growth of your strategy and a leg up on your competition. The business of branding, advertising and social media is a profession. At the risk of sounding like a rant: Just because you speak and write English, that doesn’t make you a writer… and just because you have a Facebook Page or a LinkedIn page, doesn’t make you a social media expert. Contact a Marketing Advertising agency and leave it to them to make your business shine. Your business will be their priority as opposed to fitting it in.
For any type of business an environment of much talk that “it” doesn’t own can be pretty scary. One of my Marketing Understood biz-ims (#23) is “Get bent!”… Yes! Flexibility is a must! There’s no use burying your head in the sand. That won’t help your business. At the speed of business and of life you need to get a handle (twitter) and a pulse (social engagement) before your target stops you or pulls your business over for not keeping your business up to speed.
by Miriam Hara | Apr 20, 2012 | Branding, Business Success, Creative
We’ve all said it before… but I’ll say it again. Brand is so much more than a logo, than a positioning statement. These establish the brand premise and the foundation to build the brand culture. A true brand must be bold, must stand apart every time it speaks to the consumer. It must always be authentic to its premise. It must reinforce its uniqueness and authenticity with every piece of communication… whether it’s an e-initiative, an ad, outdoor campaign, digital campaign, website, customer letter, greeting card and, yes, even a sign on the wall.
It has always been my belief that every detail that is viewed by the target market is an integral piece of the brand building process. I have always correlated building brand to building a house. The logo and the positioning statement are the foundation of the brand. Then the framework, dry walls, windows all have to be added…. to support and build the “total vision” of the house.
This “building strategy” recognizes the need of investing a little more in say, a business card or a leave behind , and is as integral as a full scale advertising campaign. Okay, I hear you asking the question… what do I mean by “investing a little more?” This is what I mean: look at every communication piece and ask the number one question… “How do I make my brand the sole owner of this piece?” Is it only colour? Is it simply by stating the brand’s offering? Does the initiative I am working on speak to my Brand and communicate my Brand solely… only and truly? Is it moving beyond the mundane, true and tried initiatives that have been done… offering no intrinsic value, no additional wow effect to my target audience? Does it assist in making my brand stand apart…even before they read it…as soon as they see it?
How to evaluate a marketing piece and increase the brand ROI of that piece. Here’s a simple way that will help you in answering the question.
If a competitor can replace your logo with theirs, change the colour and the words and use everything else that you’ve developed than you haven’t created a unique brand piece. This question works whether you are evaluating an ad, a flyer, a billboard, a sales aid, a leave behind, brochure, etc…
So how do you create a brand piece that no one can “take” from you. The answer is easy:
Create it so that it reflects your Brand Offering and USP… and I don’t just mean plopping a logo, and making everything in your brand colours (although that is must!). The initiative has to speak to the Brand Culture, position in personality, in format, in copy style. This is the only way that competitors can’t mimics your brand or “take ” your initiative and make it their own… because they can’t deliver on the promise or on your brand’s USP… only your brand can.
In short: creating brand ROI is the first step in achieving business success.It is obvious that Brand must provide ROI. But what should be the expectation of delivering on brand ROI? Is it reasonable to expect brand ROI immediately? Is it reasonable because you have a website and a logo to expect that your brand initiatives are done and all other initiatives just need to follow through? Today, more than ever, halfway measures and “me too look alikes” will damage the performance of you brand and believe me, that will definitely effect the brand ROI.
I look forward to your comments and discussing your point of view. I invite you to join in the conversation! If you got here via a link from a friend, or Linkedin, I invite you to join the conversation on marketing, branding and design… sign up on 3H hoopla! here.
by Christine Marr | Apr 12, 2012 | Branding, Creative, Design
Our reaction to colour is subliminal. As consumers, we are generally unaware of the persuasive effects of colour. Psychological effect is instantaneous, stimulating the senses and power of suggestion. We see it in every level of communication: in corporate identification and logos, signage, advertising on tv, billboards, in print media and packaging, on the computer and in-store. As we zip down isles in our favourite stores, our eyes rest on a package for approximately .03 seconds. In that blinking-of-an-eyelash timing, the packaging/sign/logo must rivet the observers’ eyes, inform them of the product, and, more importantly, appeal to their psyches.
I doubt I am saying anything new here. However, last week, we went to visit a client at their office and what happened there, prompted me to take note about colour and how we identify with it. We hadn’t been to Dentsply Canada’s office in a little over six months. As we walked through the door, the receptionist glanced up and said “…from 3H?”. Wow, that completely floored me. We make a point of always wearing purple when we see clients, because purple is the dominent 3H brand colour. This was enough for the receptionist to remember our visit from 6 months ago. We, at 3H, are strong believers in Brand Recognition!
We practice what we preach. While we clearly know and acknowledge that it takes much more than colour to build a brand… what you do with a “brand” colour clearly enables and facilitates brand recognition. Colours are so intimately associated with a brand that just the suggestion of a colour is enough to bring a brand to mind. That’s isn’t simply amazing… it’s awesome in building equity.
Think about this…
When you think of Home Depot, what colour comes to mind?
Which bank is “blue”, which one is “orange”, and which one is ‘green”? Close your eyes and picture the Google logo. The McDonald’s logo? And for my Canadian readers… what is meant by the “Windsor” blue.
Our reaction to color is instantaneous and this lens is a quick look at general responses based on research, historical significance of color and word association studies. Let’s take this one step further… picture the Home Depot logo, but with different words in the same font in the orange box… would you still recognize it? Would you see the logo as a whole, as one image, and recognize it instantly, associating it with Home Depot.
So when developing a brand and beginning with the basics of creating a logo… choose a colour that would represent your brand identity effectively for now and the future…And repeat after me….
Repetition, repetition, repetition… consistency… everywhere… all the time. Exposure over time ensures success….. but that’s a different point of discussion! Colour makes a brand stand out and command attention and make sure that the Logo colour matches your brand mission and message to create the brand identity you want.
So what do colours mean anyway? Here’s a brief overview.
Green occupies more space in the spectrum visible to the human eye than most colours. Green is the pervasive color in the natural world, making it an ideal backdrop in interior design because we are so used to seeing it everywhere. Green is considered the colour of peace and ecology.
Purple embodies the balance of red’s stimulation and blue’s calm. This dichotomy can cause unrest or uneasiness unless the undertone is clearly defined, at which point the purple takes on the characteristics of its undertone.
Blue is seen as trustworthy, dependable, and committed. As the collective colour of the spirit, it invokes rest and is calming.
Yellow shines with optimism, enlightenment, and happiness. Shades of golden yellow carry the promise of a positive future. Yellow will advance from surrounding colors and instill optimism and energy, as well as spark creative thoughts.
Pinks are youthful, fun, and exciting, while vibrant pinks have the same high energy as red; they are sensual and passionate without being too aggressive. Pink is the color of happiness and is sometimes seen as lighthearted.
Orange sparks more controversy than any other hue. There is usually strong positive or negative association to orange and true orange generally elicits a stronger “love it” or “hate it” response than other colours. Fun and flamboyant orange radiates warmth and energy.
Understanding colour and what they represent is important in establishing a brand persona. In today’s world of fast communication and overload of visual stimuli, it is more than vital that brand expresses its identity at the blink of an eye.
If you had to define your personality as a brand colour, what would it be?
by Angelika Orgacki | Feb 15, 2012 | Advertising, Branding, Creative, Design
Keep it Simple
Whether I’m watching television, driving on the highway or opening a magazine, I am exposed to advertisements. In a consumer world this constant exposure has now become the norm. However, with the immense bombardment of advertisements, it has become increasingly difficult to grab the public’s attention. Having ads that are overwhelmed with information doesn’t help either.
Companies always want to make their brand as attractive as possible, but sometimes the detailed information behind the product is not worth mentioning. Cramming too much information onto an advertisement usually produces more harm than good. When I look around and examine the ads that grasp my attention best, I begin to see a common trend; simplicity works. This is especially so for a company logo.
Graphic designer Lucien Bernhard pioneered the idea of simplicity in advertising when designing a poster for the Priester match company. His initial concept featured a setting made up of a checkered table cloth, an ash tray with a lit cigar emitting smoke in the shape a of woman, and finally the matches on the table. After analyzing his own design, Lucien began to reduce certain elements one-by-one from his ad as his scene contained too many distractions. All that was left in the ad were the matches with no other image supporting the product but the brand name and the connotations of the brand itself. Hence, the Priester match poster is a great example of how sometimes it’s best to just “keep it simple.”
by Miriam Hara | Feb 1, 2011 | Branding
Brand is bigger than you realize. Brand is what consumers first see of a product/service… it’s the initial hook…but the follow through is even more important as it is how the brand becomes part of lifestyle.
Image courtesy of kudumomo@Flickr under a creative commons license
Your brand extends to your employees, clients, right down to your outfit. Your shoes are Nikes, your computer is an Apple, and your car is a Honda. You live in brand, and sometimes you don’t even know it – but the lifestyle these companies sell has worked, and that’s why you identify with them. Living in brand is also a way of building recognition. The iconic Nike swoosh, Apple’s…well apple, and Honda’s big H. My company is recognized by purple and mustard yellow. Purple is my brand, and I believe in brand – that’s why I wear purple every day.
This all-inclusive approach stays within marketing rules of simplicity, be direct and convey a single message. This strategy is a great “value-added” approach. But it’s all about the follow through. I wear purple and I get recognized, but if my service and “product” delivery is below par it won’t matter what colour I’m wearing. Luckily, my clients not only recognize purple, they recognize great service, solid work and expertise… and and this association sticks. Purple perfection!
mph
Miriam P. Hara
3H Communications Inc | www.3h.ca
