Cause Marketing: Why it works

make moneyIn my opinion cause marketing is the most satisfying type of marketing for any business, large or small. It’s a chance to help their favourite charity and enables businesses, ultimately, to make money.

What is cause marketing? At its simplest form it’s the request for a charity donation at a grocery checkout.  You may have participated in a food drive at a local store. This is cause marketing.

When a store links their business to a charity, they raise awareness, involve the community and make money for the cause. The good news is that through their cause marketing support, their company that is associating itself to that cause, aldo benefits in the same ways as the said charity.

Cause Marketing: A win-win

Through cause marketing  businesses inadvertently (or not), create awareness towards their brand or business by increasing social engagement all the while MAKE MONEY for the chosen charity. The increased awareness and social engagement bodes well for  business and business persona. It shows commitment and develops ties within the community. The bonus: business  can help with a cause in which they believe in. Talk about a winning situation.

Some of the largest and most successful companies devote a lot of time and money to supporting and highlighting their cause marketing efforts. TD Canada Trust has their “Friends of the Environment”, Tim Hortons has their “Send a Kid to Camp” and McDonalds has their “Ronald McDonald House”.

Ultimately the cynics out there will look at the obvious… afterall there has to be a financially sound reason for these companies to invest in cause marketing. If these companies didn’t make money, they wouldn’t be able to show this type of support. Well yes in no.

The truth of the matter is that it’s pretty hard to fake cause marketing.

Although some cynics   may find it mercenary that companies make money on the coattails of the charities. But on the other hand, it’s pretty hard to fake this type of relationship. Charities believe in what they do. They have a message for the world and they want to get their message out as much as the businesses that support the cause.

When people are giving to charity they are also recognizing your business as trustworthy and committed to the community. As marketer we all know what happens when people recognize and have faith in your business, don’t we?

Cause Marketing is a unique opportunity for businesses to gain awareness and build top of mind recognition with the ultimate goal of promotion sales and hence make money . But those businesses are also good because they do good.

Now that just has to feel good doesn’t it?

Brand Identity Value: Is it Dead?

A recently shared post written by a colleague about branding promise hit a nerve among marketing professionals. Brand identity value has been a growing cause of concern and debate among those who are in charge of managing and growing brands. Let me say this:

Branding is not dead. And brand identity value is very much alive and changing.

What is required for developing and building a brand identity has evolved. This should not come as a surprise…  the market landscape that brands have to communicate effectively in has changed. In the post outlining the importance of brand promise cited above, some felt that the evolving customer journey had left brand, brand identity value and brand premise in the dust. But how accurate is that?

The popularity of social media combined with brand advocates are at the crux of the changing market environment. The customer journey has become a key factor in the implementation of any successful strategies involving brand development and increasing brand identity value. Suffice to say that the  social media channel has allowed for the rise of so many niche communities within the social media arena enabling relevant brand advocates. In order to resonate with the evolving and very “vocal” consumer, brand makers and the art of branding itself have been forced to forge new ground.

The fact that consumers now have a voice and can easily “hurt” a brand is true. But the flip side to that argument is that consumers can also use their voice to propel a brand forward. Marketers and the brands who embrace that knowledge while treading cautiously within this channel can reap substantial brand identity wins.

The premise of brand identity value has become increasingly dimensional as it now encompasses brand voice and brand tone to round out its brand persona. No longer are those characteristics reserved to a few brands with hefty budgets. Today any brand, big or small, can dive in and become a dimensional brand. That doesn’t mean that adherence to the basics of building a brand and its identity should go by the wayside – quite the opposite. Due to the immediacy of social media and the often reactionary, volatile nature of the channel, the establishment of brand identity, its guidelines and adherence to character and tone play a significant role in achieving and building a relevant brand identity.

So what do you feel is necessary for a brand to do to keep up its value and relevancy in this market environment?

Branding…Your Promise.

Your corporate brand and branding promise are both the most significant factors in running a successful and progressive business.  No matter what size of company you run, own, and/or manage it is crucial that you invest your time into branding yourself and your business.

So what exactly is a brand promise?

It is not surprising to see many business owners lose site of their branding and confuse a company logo and corporate slogan as their brand.  Rule number one branding not a quick fix.  Branding is all about discipline and a branding

commitment to a long-term business strategy that you review on a regular basis and make changes and modifications where you see fit.  A logo and slogan are tools to communicate your brand attributes and deliver your brand promise.  Your brand promise is what your company stands by, how your markets relates to this positioning and how your businesses stands out from your competitors.

At the management level, the day-to-day strategic approach is a key success factor in building and maintaining a strong brand. If your business strategy gets lost in paper, things can quickly go astray very quickly, as the consumer messaging will become fragmented weakening your branding.

Often staff and management are not singing to the same tune.  So take note! Just like your heart you must protect your brand and weigh your decisions extremely carefully so that you are confident that you are being true to your authentic brand identity and branding promise.

Brand strategists are the gatekeepers of your brands and look at the bigger picture on a daily basis. Reviewing how your staff is carrying out their day-to-day functions.  Strategic Brand Management also reviews your consumer feedback to effectively deliver your brand promise.

How do you choose your branding promise? We recommend that you hire a professional branding company or marketing company and invest in some time and money and do it right.  Do not rush the process!

Engage! Engage! Engage…Engage with your stakeholders, your staff and most importantly with your loyal consumers.  And use this information to formulate your brand promise. This exercise is also a very effective way to integrate your brand internally across the board with all staff.

Brand Trust…In such a competitive marketplace trust, accountability and corporate leadership are imperative factors for a business to protect and hone. It’s the little things, like how you react and solve problems, what types of programs do you have in place to react and solve this issues immediately? How do you treat your customers? Is your pricing competitive? How do you support your staff? All of these corporate character traits relate back to your consumer and the markets that you are serving, so be sure to be vigilant.

Brand Values… What kind of value system and culture does your company have?  You need to ask yourself this question, day in and day out to be able to assess your values and make sure your team is helping you stay true to the corporate vision.  This is also where you can have some fun with your staff and get involved in non-marketing events and do some community relationship building to build your corporate public profile.

Your brand promise is really an extension of you! So at the end of the day, your brand promise is an extension of your business products and services and how your consumers truly relate to them.  The big question is what does your consumer need? And this really means what is important to them and how do  you differentiate from your competitors?

 

 

 

 

Should you Create a Personal Brand?

Big companies spend lots of money and effort to build their brands. Brands help their products stand out. Microsoft, Walmart, Volkswagen. We get it. We know what they do.

But what about building a personal brand. Can building a personal brand help us to become recognized. Can a personal brand help build our careers? Build brand loyalty…to us?

Each one of us has a personal brand whether we consciously created it or not.

Our personal brand is the summary of what defines us as a unique and distinctive individual.

This summary is used when you talk about yourself to others. Or when others talk about you. More importantly when others talk about you… you should be memorable! Wouldn’t you rather someone say “call Joe, he can fix that” rather than “call what was his name… he’s the one that ….…pause…what was his name …?

Unless you want to be called ‘What was his name’, don’t leave your personal brand to chance. Personal branding is a way to make a name for yourself and to sell your talent and your skills. It highlights your values and enhances your reputation.

A strong, solid personal brand will make you stand out from the rest. It will help you when applying for a job, building a business or networking with new friends or associates. A powerful brand defines you at all times and lets others know who you are.

Your personal brand is an investment

When you invest in your personal brand you invest for a lifetime. And like any strong investment, with the right foundation and careful planning it will continue to grow. As it grows it encompasses your values and accomplishments and defines the person you are at any given moment in time.

Your personal brand is based on the thoughts and perception of others. That’s the beauty. Building a personal brand is your opportunity to construct that image. How would you like others to think of you? You have control and you can decide what image you want to project and work on that image.

Name it to claim it

Take the time to consider how you want to be perceived. Be clear about who you are and who you are not. This will become your mantra, your raison d’être. Every action, every activity should reflect that person. Focus your message on who you are and what you have to offer.

Personal branding isn’t easy but it can and will bring impressive results. Just ask Oprah! But no, seriously…if you want to know how to go about building a brand, click here.