Brand Building: A Page from Steve Jobs’ Life Lessons

Life can be much broader. You can embrace it, change it, improve it, make your mark upon it.” – Steve Jobs

I was reading about the soon to be released movie “Jobs” with Ashton Kutcher and this quote jumped out at me. So much knowledge packed into one simple sentence.

I get it. I totally agree.  Jobs is a testimony to this philosophy. I can easily live vicariously through Jobs and let this knowledge spill into all areas of my life.  In this case, it captures my interest in marketing and brand building.  Brand can be much broader. You can embrace it, change it, improve it, make your mark upon it. It’s about a brand’s life cycle and it being able to live in the now.

Embrace it

There’s much to be said about your product and positioning your brand.  But embracing it, now that’s where it gets  juicy.  Embracing is about nurturing and caring. It’s the point in your product life cycle where you have done your research. You understand what it takes to make your brand strong and resilient. You are not afraid to stand behind your brand and make your mark. You own your product. You protect it. And you embrace it.

Change it

For brands, change is not always good, but sometimes it’s necessary.. Knowing when to tweak an element of your brand or when to re-haul it takes a keen sense of timing and a marketing intuition. In most cases when brands (not products) need a total re-position, it’s because the brand hasn’t had the attention it deserves…for quite some time.

Improve it

Improving your brand is not about changing it. It is about realigning your brand to keep it current. It’s about paying attention  and having your brand live in the now. Improving how your brand is presented and keeping it relevant to the market ensures its success.  Staying on trend. Being fresh. In today’s marketing landscape, this is keeping current with social media and all that it has to offer.

Make your mark upon it

And here’s where Jobs was so distinctive. We can all agree he made his mark.  We are all familiar with the iconic apple symbol, the brand and all that it means, not only as a product, but as an experience and a promise.

Jobs left us the formula for life success that can easily be adopted to brand success

We can all follow in Jobs’ footsteps. He left us the formula albeit, for life.  To my way of thinking, Brand has a persona, and therefore, as mentioned at the beginning of this post, Brand has a life. We all refer to a brand and it’s product life cycle. Create a cohesive brand identity. Develop a unique identity that demonstrates your company’s personality. Make your product so impressive that people rush to do business with you and not your competition. Do whatever it takes to make it happen.

Marketing Strategy: Put a stake in the sand

During the course of my marketing career, I have seen many brands change their marketing strategy, marketing direction and marketing definition on an annual basis or even worse, more often than that! For those of us who have professed the art of marketing, it becomes second nature – even an unconscious behaviour – to resist jumping ship when the water gets rough. It’s crucial for a marketer to support a marketing strategy, position, a brand persona or brand style. A marketer has to stay focused on the chosen strategic direction, even when there’s a storm brewing – and stay the course.

There’s always a new idea, a new marketing strategy or a different approach available for a brand to take.

It may not be wrong, but the true question should be: Is it right for the brand at this time? Marketing is all about putting a stake in the sand. This doesn’t mean being rigid. In fact, for a brand to grow it must be fluid, it must evolve and move in a certain direction. At the same time, a marketer must allow for seamless transitions that will add to its positioning.

There are a few behaviours you can count on when you roll out a brand marketing initiative and determine your marketing strategy. It doesn’t matter if  its  packaging design (or redesign), an advertising campaign, product positioning or a marketing concept – here are a couple of things you can be sure of:

  1. Everyone is entitled to their opinion. Respectfully though, not everyone’s opinion should have equal weight.
  2. Many people, including colleagues, don’t like change. Just as everyone has an opinion, most resist change and will sometimes criticize what’s new or different. Change often makes people uncomfortable.

For any marketer to put a stake in the sand with their marketing strategy, and stand behind it when the going gets tough, they must do their marketing homework beforehand. Here’s how:

  1. Investigate! Know your market. Know who plays in your market. Know what competitive brands are out there, and what marketing strategies they use. Get out there and do store checks, get price comparisons, look at promotional initiatives, and say yes, even to a one-time Nielsen three-year trend of the market category and segment you are considering.
  2. Evaluate what you have now. Don’t assume it is wrong. Do your research. Talk to your target audience. Get their take on your brand and on your brand’s positioning. It doesn’t matter what you think, it matters how your brand communicates with its audience. Say yes to market research! It’s well worth the investment. (Notice I didn’t say cost!)
  3. Quantify the potential. Know what marketing strategy works and what doesn’t. Measure it on a scale that will allow you to accurately assess your marketing stance.

After you do your homework, you can launch your marketing initiative stocked with objective, “non-personalized” rationales. This will give you the tools you need to ward off those nay-sayers and the ones that resist change! Furthermore, you need to wait it out. It’s amazing how with a little time, a revolutionary idea, or funky package can become comfortable and the good old standby!

Brand Naming: What makes it a brand

 Brand naming…why it’s important.

More to the point, what is required for a brand to become like the much covet name brands like Coca Cola, Nike and Apple? It seems that brand names explode in the market…and yet, most take years until they become visible and reach the market consciousness. It’s important to state here that the term brand naming refers to products, service businesses and retail stores.

There are many brand naming agencies and writers who boast of their ability of being name generators. However, whether the business that your are seeking to name is a service or a product or even a retail store, the process of naming should not be taken lightly. Once you settle on a  name for your business, it’s with you for a very long time. The process of brand naming is often difficult and should at least include some sort of market research.

Brand naming is only the very first, tiny step in developing a brand. Just as a logo isn’t branding… well, becoming a brand sensation doesn’t happen because you just name it.  So what do the most popular brands out there do in order to penetrate the market consciousness? Here’s my take:

1) Create a brand definition. A brand name , especially an awesome one, needs to  create an emotional connection. This may be in the form of visual tonality, a tagline, a promise. Make sure that brand definition appears or is stated whenever your brand appears…each and every time.

2) Create sensation: Brand needs to ‘be’. It needs to reach far and wide. After all what’s the use having an awesome brand and you’re 1 of 3 people who know about it. If you’re not out there… then you’re winking in the dark.  If you are local retail store, then you need to promote locally, sponsor events, create hype with traditional and social media campaigns  such as billboard, radio or print.These, of course,  are only a few suggestions.

3) Develop a connection…. or rather community: It’s becoming increasingly easier to create brand connections with your audience. Easier doesn’t make it easy or quick but it is doable. It’s important to have a long term view in developing that brand community… it has to be strategic . With the use of a succinct social media plan, your awesome brand can reach your very select target group…and yes, talk to them. Develop connections that transcends the sell cycle…

4) Be awesome! Whether it’s a business, a product or a service, being branded means that you must deliver on its promise. No brand becomes any name brand unless it speaks, acts and delivers on what it says it will.

We all know that overnight successes often takes years to happen and brands are no different. Developing and creating a brand with a brand name that has market equity takes time and strategy. It’s all in the how to create a brand, that makes it a brand name… and that’s why brand naming is important.

 

 

 

By the Numbers: Two Killer Tips for PowerPoint Presentations

Some guy in a suit is yawning, another guy in the back is asleep, a woman in the front is reading notes, another looks at her nails and everyone else is checking their phone.

And then there’s you, standing at the front of the room, nervous and starting to sweat, trying to hang on to their attention.

You’re feeling frustrated and don’t know whether you should speed up your presentation or slow it down. Maybe you need to add a little humour? You could tell a few jokes, but maybe the topic of your presentation can’t be made light of.

Is it you? Is it your subject matter? Or is it your PowerPoint? You rack your brain thinking about what could you have done differently to be more effective?

All this to say, if it’s your delivery, well that’s an issue for another blog. If it’s your subject matter, there’s not much you can do about that. But if it’s your PowerPoint presentation, I can help.

In fact, I can provide you with two killer tips for powerful PowerPoint presentations.

All you have to do is follow these two simple rules when you create and design your material and your PowerPoint presentations will not only look better, your audience will be more interested and more engaged.

ONE, ONE, TWO
It’s an easy rule of thumb: One idea, one slide, two minutes.  It’s the most basic formula. 1+1=2. Simple to remember, easier to use. The reason for this is also simple. When you create content heavy slides with more than one idea per slide, your audience is unable to determine what message you want to deliver. Your slide is high in noise and low in message.

Your audience is thinking to themselves, “And the point is…?”.  The result: Yawning and nail inspection.

Ideally, you need to design your presentation so that you spend approximately two to three minutes per slide. Yes, that means you must know your subject matter well. Any more than three minutes and your audience will get bored and end up losing interest in your presentation.

THIRTY-SIX OR TWENTY-FIVE
I can’t count the number of times I have seen PowerPoint slides with far too many words. Oh yes, I can count. More than 36 words per slide is too many.

The slides are there to support your comments, to act as reinforcement and to keep you on track with your presentation; they are not there to chronicle your entire speech. No, they don’t replace the index cards of the past.

I know we all hate presenting, but If you’re reading this it means your career is dependent on giving presentations at some level – so you’re going to have to get over it. I digress, back to the presentation and the number of words…

There are various rules for the number of words per slide but one of the easiest to remember is 6 x 6. That means six bullets each with six words for a total of 36 words. Some will even say 5 x 5. You can decide which makes the most sense to you. So, another simple formula: 6×6=36 or 5×5=25.

If you must have a slide with more than 36 words, take a few well chosen words from that slide and consider putting additional information in the Appendix that you leave behind. The audience can read about it more in depth at their own convenience and without yawning in your face.

THOSE WHO CAN COUNT
These two rules are very simple, but rarely will you find anyone who follows them. But as I always say, there are three types of people in this world, those who can count and those who can’t.

Brand Persona: It’s not About you

It’s hard to separate personal persona from your brand persona. If you are in charge of marketing for a brand or business you are probably passionate about what you do and how you do it. Being in charge of a brand and its performance can be intoxicating. However, like everything else in life, too much of one thing may be counterproductive. (Who said that?)

Having such a strong connection with the Brand, or as you see it your Brand, can make it very difficult to separate yourself. But you must. As a Brand Manager you are responsible for a brand’s marketing strategy by deciding what makes the most sense. You are the keeper and caretaker for brand character which involves everything from brand and logo guidelines, brand tone, brand voice and brand style… including brand body language. SO… the big question is, how do you as a brand manager separate yourself from the Brand? Chances are, during the course of your marketing career you will be fortunate enough to handle many different brands, even competitive brand. They can’t all be you! Here’s a quick checklist on how to separate yourself from your Brand.

Pleased to meet you: I have always thought of a Brand as a person. When my team and I first come on board to develop campaigns for a brand that we don’t know, we get to know it. We are respectful. We learn about its past, how it came to be, how it evolved, who its friends are and who its foes are (competitors). We discover where it lives and where its market is… and where the Brand needs to be.

Not all change is good: Understand the Brand’s character and its potential to evolve within that character and tone. Too often I have seen new Brand Managers come into an organization and change everything without any thought to the Brand’s franchise, community, marketplace or its potential. Remember it’s easy to judge what you think is right or wrong when you are new to a Brand. But making changes too soon can lead to market confusion. It takes time to nurture a Brand and for it to attain its rightful place in its community and market space. Brand making isn’t cookie cutter… sure, tactics can be interchanged, but brand personality and character need to stay the course in order to prevail and be a Brand.

Brands evolve: Take a very open view of a Brand that you’ve lived with for a long time. Just because you’ve tried a tactic in the past that hasn’t worked, doesn’t mean that same tactic with some tweaks, won’t work today. By the same token, keep your eye on the future. Find out what’s new and what’s exciting, maybe it’s just the thing to rejuvenate your Brand. Make sure you always place the Brand first and always evaluate. If a Brand is its own entity then it has its own style.

Be impartial: Separate your own likes about colour and style from those of the Brand… especially when working on brand creative. Ask yourself if the concern you have is really going to make or break the communications. Don’t strangle the creative process… and don’t confuse what you like with the Brand’s style… you will doing it a big disservice.

Be passionate. Be respectful. Be mindful.

After all, it’s all about the brand persona, Brand’s success… and yours.