by Suzy Godefroy | Oct 4, 2013 | Latest, Social Media
In our last blog we talked about SEO (Search Engine Optimization) and today we are going to cover SEM (Search Engine Marketing) and Google. SEM is essentially the process of gaining traffic and visibility from search engines through paid advertising and unpaid advertising in Google, Yahoo, Bing, Facebook, LinkedIn and other social media applications and on-line websites and blogs.
First and foremost, you need to make sure that your business and/or company is part of the Google family! So be sure to set up your Google accounts as there are several different platforms from Google, so the more user-friendly you are with these tools the more savvy you will be with SEM.
At the #GA Summit a new set of API’s (Application Programmable Interface) were announced to help large companies and their web developers and IT Departments better manage their metrics. These upgrades allow users to seamlessly integrate their software with Google Services such as Google Analytics, Google Adwords and YouTube. As many large corporations have unique demands, manage several websites and have many users. The new API’s will streamline configuring the reports from Google Analytics and cut the amount of time spent reviewing and compiling all of this information so that IT Departments and Marketing can spend more time analyzing the factual insights.
Google Platforms:
Google +: If you are not using Google Plus properly this will affect your ranking with Google and ultimately your SEO or Search Engine Optimization. So make sure you have an account and are updating your account with newsworthy content! Google Plus content helps you with your page rank, and your information stays around for a long time!
Google Analytics: If you are looking to boost sales, improve your mobile app and increase the number of visitors to your website, Facebook followers, Twitter followers, you need to be using Google Analytics and you need to be reviewing this on a regular basis.
Google Tag Management: Just recently, Google has added a new feature called Google Tag Management , which was launched at the #GASummit last week Link to summit . The theme this year was ACCESS, EMPOWER, ACT with numbers and metrics. VP Engineering Paul Mure and Product Management Director Babak Pahlavan talked to the masses about what is coming down the pipeline for Google Analytics. So it was not surprising that Google launched Google Tag Manager. As Tagging is vital to your Search Engine Marketing and performance. Google Tag Manager will help you manage your metrics through Google Analytics and your conversion rates. You can click here to hear the live stream from the #GASummit.
Google AdWords & ADVERTISING: How Google AdWords work is that you set up an account and pay based on a cost-per click. You can also set the payment parameters base on a daily budget that you and your client are both comfortable with. The best part about Google Adwords is that there is no minimum and you are not locked into a contract. You are only charged when someone clicks on your ad to go directly to your website. Again essential for Search Engine Marketing.
YouTube: Again if you are looking for more opportunities for your SEO and SEM make sure you are up-loading content on YouTube. Control your story, start a conversation and keep your audience growing with YouTube and be sure to use YouTube analytics!
by Suzy Godefroy | Sep 24, 2013 | Branding, Latest
Your corporate brand and branding promise are both the most significant factors in running a successful and progressive business. No matter what size of company you run, own, and/or manage it is crucial that you invest your time into branding yourself and your business.
It is not surprising to see many business owners lose site of their branding and confuse a company logo and corporate slogan as their brand. Rule number one branding not a quick fix. Branding is all about discipline and a 
commitment to a long-term business strategy that you review on a regular basis and make changes and modifications where you see fit. A logo and slogan are tools to communicate your brand attributes and deliver your brand promise. Your brand promise is what your company stands by, how your markets relates to this positioning and how your businesses stands out from your competitors.
At the management level, the day-to-day strategic approach is a key success factor in building and maintaining a strong brand. If your business strategy gets lost in paper, things can quickly go astray very quickly, as the consumer messaging will become fragmented weakening your branding.
Often staff and management are not singing to the same tune. So take note! Just like your heart you must protect your brand and weigh your decisions extremely carefully so that you are confident that you are being true to your authentic brand identity and branding promise.
Brand strategists are the gatekeepers of your brands and look at the bigger picture on a daily basis. Reviewing how your staff is carrying out their day-to-day functions. Strategic Brand Management also reviews your consumer feedback to effectively deliver your brand promise.
How do you choose your branding promise? We recommend that you hire a professional branding company or marketing company and invest in some time and money and do it right. Do not rush the process!
Engage! Engage! Engage…Engage with your stakeholders, your staff and most importantly with your loyal consumers. And use this information to formulate your brand promise. This exercise is also a very effective way to integrate your brand internally across the board with all staff.
Brand Trust…In such a competitive marketplace trust, accountability and corporate leadership are imperative factors for a business to protect and hone. It’s the little things, like how you react and solve problems, what types of programs do you have in place to react and solve this issues immediately? How do you treat your customers? Is your pricing competitive? How do you support your staff? All of these corporate character traits relate back to your consumer and the markets that you are serving, so be sure to be vigilant.
Brand Values… What kind of value system and culture does your company have? You need to ask yourself this question, day in and day out to be able to assess your values and make sure your team is helping you stay true to the corporate vision. This is also where you can have some fun with your staff and get involved in non-marketing events and do some community relationship building to build your corporate public profile.
Your brand promise is really an extension of you! So at the end of the day, your brand promise is an extension of your business products and services and how your consumers truly relate to them. The big question is what does your consumer need? And this really means what is important to them and how do you differentiate from your competitors?
by Miriam Hara | Sep 13, 2013 | Business Success, Latest, Marketing, Miriamisms, Social Media
The proper definition of an ebook is: A publication consisting of text, images or both in a digital format. No longer is the publishing world restricted only to the print medium! In the business world, the launch of ebooks is a daily occurrence. They’re quick and easy reference tools that give a top-line view on various topics and channels, providing business managers with additional learning resources. Social media and Inbound Marketing (AB testing) opened the door to how-to ebooks for business. After all, as a business manager, if you don’t have the knowledge or understanding you need, then you can’t be expected to manage properly. Two of my favourite ebook resources are Hubspot and Optify. Both offer some good examples of ebooks that are quick, easy reads… and provide knowledge.
In today’s world, all you has to do is google “ebooks” to discover the potential for knowledge is just a click away! You’ll likely find a free ebook on exactly what you were curious about, just waiting for you to download and expand your knowledge base. From a business perspective, you can find ebooks on marketing, social media, design, sales, even human resources… they’re all out there! The proliferation of self published, free ebooks online is astounding. I get an email notification at least once every two days promoting another ebook of some sort.
Writing an ebook is no small task… so you need to ask yourself, “Why do it?”. Here are the reasons:
- Perception is reality.
Consultants, corporations and all types of businesses are out there promoting the services they offer to further establish themselves as experts in their industry. And, they’re providing the information freely. That’s a solid reason for businesses to consider writing ebooks.
- Gathering and generating leads.
It stands to reason that if that if a business is giving out knowledge and information freely, it can minimally ask for an email address, name, company name and coordinates. In cases where the business offering ebooks becomes reputable at providing good, sound information, sales questions can be added to the form that visitors need to fill out in order to download.
- Building on-site traffic.
Just creating and launching an ebook is not enough. You need to promote it. You can do that through LinkedIn by including it in your updates and in the promotions tab of the Groups you are following. Also, don’t forget to use your Twitter account or Facebook Page. Doing all of this and leading it back to your site, assists in building traffic, increasing the profile of your business and providing a good first impression to potential clients. And of course, you need to make sure that your website is up to par as well!
At the risk of sounding self promotional, we at 3H already have a complete “Understood” ebook series. And stay tuned, soon we’ll be launching the first ebook in our new series “re:design” – providing insight into the world of design. Do you have any favourite ebooks? Share them here!
by Miriam Hara | Aug 29, 2013 | Advertising, Communications, Creative, Latest, Marketing
It’s difficult to stay on trend today. Within minutes of an event it’s viral. Next week it’s old news. And it’s not hard to predict. I can safely predict today that by the time you read this blog Miley Cyrus and Robin Thicke will be replaced by another event that’s just as newsworthy.
And there’s no greater sure death for any marketing or advertising campaign than being out of date. Like I said it’s not easy to stay on trend. It’s not all bad. We do have some advantage in that we can easily and quickly update our sites and tweet the latest.
But, not every project or campaign can enjoy the velocity of the web. Design takes time. Printing takes time. Radio takes time. Photography takes time. So many aspects of marketing and advertising take time to produce no matter how fast we work.
But there are a few simple strategies that can help you keep on top and stay on trend.
Stay on trend with the classics
There’s a reason something is classic. A classic has stood the test of time and still comes up winning. It’s not simply because it’s a favourite. A classic implies continuance and consistency while at the same time adapting to our conventional point of view.
You can’t get older than ancient Greece. Well yes you can, but you have to agree ancient is pretty old. And you wouldn’t really think that staying on trend would mean stealing from the Greeks. Or would you?
Who could be more on trend than Nike? Yet, Nike chose its name from Greek mythology. Nike is the goddess of victory. A “classic” example where a brand has reached into the past and adapted it to fit the modern market.
We all know Amazon.com and Mars candy bars. The Apollo Theatre is a famous music theatre in New York. And I’m not going to even talk about Trojan.
Stay on trend with old ideas
There are times where an idea didn’t work. It wasn’t a bad idea but it didn’t work during that particular moment. Hang onto these ideas. Next time when you want to jump on trend, resurrect those ideas. You are already ahead of the game. You can capitalize on the time you saved and jump that much faster on trend.
Stay on trend by pulling from the past
Radio and TV and other media outlets create material ahead of time on news that hasn’t happened yet. This allows them to stay on trend and be current. They pull information from the past and use it to provide content to complement upcoming news. For example, there was lots of background material that made it easy to prepare fill in for William and Kate before the birth of Prince George.
And when you take it one step farther, it was easy to prepare two versions of the event. Boy or girl? People want to know what happens to lineage based on the sex of the baby. Easy to prepare ahead of time. As soon as the birth is announced up pops material that was already prepared.
Stay on trend with Mark Twain
There’s no argument that staying on trend means understanding your target market. That’s where your professional ability comes into play. But when staying on trend is getting your frazzled, there is some pleasure in Mark Twain thoughts on the subject.
“There is no such thing as a new idea. It is impossible. We simply take a lot of old ideas and put them into a sort of mental kaleidoscope. We give them a turn and they make new and curious combinations. We keep on turning and making new combinations indefinitely; but they are the same old pieces of colored glass that have been in use through all the ages.”
Perfectly said!
by Miriam Hara | Aug 27, 2013 | Advertising, Branding, Creative, Latest, Marketing
The real question is “should marketing be subjective?” Through years of creating concepts and designs, I have realized when you ask someone their opinion they will give it to you… whether they are qualified or not.
Most people either like something or don’t. It doesn’t matter if it’s a priceless painting like the Mona Lisa or their kid’s artwork hanging on the fridge. So the 
bottom line is, if people don’t like something there’s nothing that anyone can do to change their mind.
It would seem then, pretty tough to sell a product with a marketing position or concept that doesn’t resonate with the market. It’s even harder to come up with a marketing and advertising campaign that helps people make decisions on whether they should buy or not.
Marketing is like art
When it comes to marketing concepts, like art, everyone’s a critic. And like art, it’s not always easy to defend when the art you’ve just created is being criticized. It’s not like mathematics where it’s either right or wrong. 2+2 is 4 no matter which way you look. But marketing is different because it boils down to the way people think and feel.
Is marketing subjective? Is the creation of a marketing campaign purely subjective? Is it really based on the reaction of the client who tells you for the umpteenth time, ‘so and so doesn’t like it”.
Marketing behind the scenes
Not everyone seems to appreciate what goes on behind the scenes in marketing. Maybe you’ve heard: “Whoever came up with that idea? My kid can do better.” But marketing shouldn’t be evaluated on likeability alone.
Marketing is a critical business function to attract customers. Is it realistic then to leave marketing to chance? It’s true how we view elements of marketing can be subjective. I like that packaging. I don’t like that commercial. But what many don’t understand, fail to understand, forget, ignore or just don’t care is that marketing is strategic. It doesn’t matter what you like, your wife likes or your dog likes. A good marketing campaign first requires investigation and research. A SWOT analysis is key. A definition of target market is only the first step. We need to learn about our target market and what makes them tick. We identify what we want to accomplish. We anticipate how the consumer will react to our objective.
And through all this we are cognizant of the 4ps of marketing.
Marketing is the process of communicating the value of a product to our customers. We do this by positioning our product to find its place and stand out amongst all the noise and babble. We create brand awareness and we sustain that awareness throughout the campaign. In order to create a marketing campaign, we capture marketing insight to determine how best to connect with customers. We build a strong brand and communicate its value. We communicate consistently. We connect with our customers and deliver a message that communicates value. We are conscious to protect our brand. We monitor on a continuous basis. And in the end, our metrics tell us whether we were successful or not in cold, hard numbers.
Those numbers are the facts. They are indisputable.
So maybe, marketing isn’t so subjective after all.
