by Belinda Lui | Dec 9, 2013 | Business Success, Latest
I was shown a video last night that I wanted to share with you: found on the VICE website, this video shows a man, Sun Jifa, who lost both his hands during a fishing explosion. He couldn’t afford prosthetic hands – so he made a pair for himself out of iron. His bravery and perseverance in overcoming this devastating accident is already worth mentioning – but what makes this story an even more encouraging one is that he now dedicates his life to making prosthetic arms for the less fortunate in China. It’s a story about overcoming challenges.
Overcoming challenges isn’t only about helping yourself, but to help those around you overcome them as well.
He doesn’t do it to make money – he charges his clients a minimal amount (that is usually given to the clients from Government aid) so that they can continue working to sustain a family. He does it because he knows what it feels like to be handicapped and not be able to afford the things that can help him lead a normal life.
We can all take a page from his book when we consider the bravery and perseverance required to overcoming challenges; in the workplace and in life.
Oftentimes, it is easy when faced with a challenge to turn and run the other way. Adversity is a gift, if you can appreciate the lesson. I agree that it is easier to see a difficult boss, a daunting task, or even a conflict with a colleague as a deterrent to going in to work with enthusiasm – but perhaps facing these challenges with tact and dedication will prove fruitful in the end.
Taking it a step further, if you can turn your challenges into doing good for those around you (offering encouragement to a colleague, taking on extra projects to relieve your teammates, even research possible new developments to give back to your community) then you might just find yourself a happier person, more successful and fulfilled in the knowledge of the betterment of yourself and overcoming challenges.
I hope the story of Sun Jifa serves as an uplifting motivation for you on this gloomy Monday morning, and for every time you feel as though there is a challenge too difficult of overcoming.
To watch this video, click here.
by Lisa Wedmann | Nov 14, 2013 | Business Success, Latest
Developing successful client relationships has never been “easy” work. At 3H, we have had the privilege of having worked with some great clients over the last 25 years. It’s always a pleasure… at least mostly! We have had the opportunity to create successful campaigns delivering on our promise of always putting out awesome creative and, quite frankly, it feels great. Sure, we may have bumps and challenges along the way but when everything is said and done clients are genuinely happy about the success of the job.
And when our clients are happy, we at 3H are very happy campers.
When on time and on budget does not mean success… or does it?
Conversely, we’ve probably all worked for that other type of client. The one who is never happy. For them, it’s not enough that you bring the project in on time and on budget and that you produce some awesome result. It doesn’t matter what you do, they won’t let on that you did a great job. But really do they need to say it?
Client Relationships and the secret to make your client happy.
There’s a secret that’s saved our sanity countless times. There is a simple way to keep your client happy and to confirm mutual success. It’s called success criteria. Success criteria is a group of objectives used to define tangible business outcomes on which the success of the project is judged. Success criteria is used to establish what makes the project completion successful and to confirm that you have met your goals. Success criteria is defined at the beginning of the job. It establishes the definition of success of the project.
Defining success criteria is simple: Be specific.
There is one simple question you must ask your client in order to define your success criteria. “When and how do we know we’ve done a great job?” It’s the answer to this one question that will tell you what it takes to make your client happy and your project a success.
That’s easy, many say just increase sales. But that’s not good enough of an answer. You must be able to measure success criteria. So instead, you need to quantify the statement. It must be measurable. Agree that when you increase sales by 5% then the project is a success. But don’t stop here. Even this measure leaves you open to risk. You must include a time measurement. Increase sales 5% by the third quarter.
Success is obvious and your client is happy.
In order to know where you stand and keep your client happy, define success criteria at the beginning of every project. At the end, you can meet with your client and both agree that your project was a success.Your client will know that you met your objectives and you will know where you stand. There is no question or doubt.
Your client is successfully happy whether they tell you or not… and that makes you happy too!
by Maria Mcquire | Nov 4, 2013 | Business Success, Latest, Marketing
No matter what kind of business you have, you need to promote it to profit from it. This rule does not change for automotive business. In order to do this, you can either promote your automotive business with traditional media that are often more costly and time-consuming or you can promote it with the help of online tools. In case you do not know how to promote your automotive business online, here are few tips for you.
Build a website for your automotive business: Today everyone prefers to get information about the product and its pricing along with other relevant details, that’s why it is suggested that you should have a website with updated information about everything that you offer. Also, this website should be convincing. It should be able to attract new customer.
Use Search engines: Most of us in business know how to utilize search engines to our benefit. If you want to promote your online business, then you should use search engine tools as much as possible. In order to do this, you can do search engine optimization evaluation of your website. Promote your automotive website along other related content.
Use Social media: To promote your automotive business you could use a variety of social media websites including Facebook,Twitter, LinkedIn, YouTube and many other similar social media properties. The biggest benefit of this utilizing this approach is that you will not only get access to your existing customer, but you will be able to reach to potential customers as well. More importantly, you can communicate with your customer as well and that will increase your credibility in front of your customer.
Use local directories: There are many online local business directories available on the internet and you can list your business in those online directories. Due to this, people will be able to search your website or your business in automotive section and it can also help you to get more customers for your business and as a result of this you can get more profit for your automotive business.
Write blogs: Experts say that content is the king and you can get a lot of content using blogs. Developing content is a great way to do search engine optimization and you can also stay connected with your customers too! With the help of your blogs you can post ideas, tips, and information and similar other things about the automotive business and this can attract potential customers to your website and your automotive business.
In addition to these tips there are so many other ways that you can use to promote your online business. Make a call to dvla telephone number as well and you can ask help from the driving licensing department to advertise your product or services with a small advertising fee.
by Miriam Hara | Oct 28, 2013 | Branding, Business Success, Latest, Social Media
What is content marketing and how does it apply to building business and brand? A good way to start this conversation would be to reference the Janet Jackson song: “What have you done for me lately?”. Content marketing involves imparting information and knowledge with no expectation of return. In other words, it’s about giving back. Really? Really!
How do businesses go from a mindset of selling to one of guidance with no real concrete ROI? We all hear a lot about business relationships today. Business relationships have always been at the cornerstone of business success. What has evolved is how these relationships are being built today.
- It’s all about Google.
Gone are the days of brochure websites. Now websites need to perform by offering fresh and current information to get on the Google radar – that’s a good thing. The benefit of getting on the Google radar is that you’ll see your website rank go up. Content marketing assists in doing just that. Essentially you want your business to get found by your target when they are looking for your product or service. And there’s a strategy to developing this content, however that will be for another post.
- Websites are the first impression.
You know the old sales adage, “get your foot in the door”? That hasn’t changed over time. Although now a website is the window to building sales. Leveraging knowledge just makes sense. Having forums and relevant content on your site adds credibility. (See my recent post on Websites 2013: Maximizing Performance). And rather than you calling, with the hopes of turning that cold call into a warm call, prospects can and will reach out to you. So to completely leverage that content, be sure to have a prominent and visible “contact us” mechanism.
- Spread the word and increase your reach.
Content creation is a lot of work. And you need to keep updating the content on your website. So it is important to maximize the footprint of each “knowledge bite” your business imparts. Equally important is sharing it on social media platforms that link back to you site. (ie: LinkedIn, LinkedIn Groups, Digg It, StumbleUpon). Continuous momentum of content marketing will start establishing your business by building the foundation for forming relationships.
Everyday there’s something new in the social media arena (or at least it feels like it). Understandably, it’s hard for businesses to keep up in the quick evolving nature of the marketing landscape. Couple the speed of this evolution with the lack of real expertise to navigate through these changes and businesses are finding themselves in a very challenging position. But challenges have always been what marketing has been about. Are you up for the challenge?
by Lisa Wedmann | Oct 25, 2013 | Advertising, Branding, Business Success, Communications, Latest, Marketing, PR, Social Media
As social media continues to change marketing landscape, one change I have seen is the convergence of marketing with PR. In the past, if you wanted an advertising campaign, you produced commercials, print ads and maybe some billboards.
If you wanted a Public Relations campaign, you used some of the more traditional tactics: a press conference, sent out a press release to media, product placement and TV appearances.
But today, marketing and Public Relations are closer than ever. No more can you launch a great product, with a big ad campaign, and talk TO the consumer.
You have to take it one step beyond that and bring the product to the people, get it in their hands, and talk with them – not AT them.
The overarching goals of Marketing and PR are the same: get people’s attention, get people to connect with, to talk about and, ultimately, buy your product. And finally, perhaps most importantly, it’s about building brand awareness and loyalty.
But that is where the similarity ends. Marketing is about speaking to the consumer. PR today is about speaking with the public and creating a two-way dialogue. With the growth of social media, and the changing landscape of traditional media, power has shifted to the consumer. It’s not enough to speak loudly and blanket the airwaves with ads.
And even if you do blanket the airwaves, finding that target market is increasingly difficult as more and more people are turning out traditional channels, and the media landscaped continues to fracture. In 2012, one in 50 Canadian TV subscribers cancelled cable in 2012, and 130,000 are expected to follow suit by the end of 2013. And Netflix subscriptions are growing, as is the use of PVR – meaning no more commercials!
This is just where PR comes in. A good PR campaign can get the word out to increasingly niche target markets using a mix of tactics: events, blogger campaigns, product placement, media appearances and social media campaigns. Done right, the message will get out to just the right markets and people, creating buzz, awareness, a relationship with the customer, and, ultimately, sales.
There are multiple benefits to a public relations campaign, including:
- Relationships – A blogging campaign will create brand ambassadors, consumers who will talk about your product, and share this with their followers. They will blog, and share about your product, with links back to your website. This also fits in nicely with social media.
- Social Media: Obviously, thanks to the blogger campaign, your followers will grow, and you will connect with new fans and followers. Once bloggers post, and share, their blogs, you can repost on your page, and retweet their tweets. This provides a gateway to new followers, and consumers.
- SEO: Do you produce your website to maximize SEO? A PR campaign will improve your online presence, with links back to the site, which will help the site ranking.
How do you think Public Relations has changed? How does it fit within the marketing mix?
by Miriam Hara | Oct 21, 2013 | Branding, Business Success, Latest
Where is brand awareness today?
Many marketers and business executives don’t value brand awareness as much as they did a decade ago. Some say it’s a thing of the past while others insist that it’s alive and well. For those who are in the former camp, I would urge them to think again. Investors put a lot of stock (excuse the pun!) in brand awareness. In fact, it plays a significant role in determining whether or not they will support a product or company.
Brand awareness is no longer about yelling the loudest and longest. Now it’s really about breaking away from the clutter to make your brand impression count.
Rather than trying to convince non-believers that brand awareness really does increase ROI, the aim of this post is to carve out what the building blocks of brand awareness are in today’s multidimensional market environment.
Be different: In order to develop brand awareness you need to provide your consumer base with something to remember and want to talk about. Your brand needs be solid and stand out through its brand persona, premise and brand positioning. It’s not enough to just talk at people anymore, brands must engage and interact with their audience. This is becoming increasingly important for building solid brand awareness. In order to do that, your brand needs to establish a voice and tone.
Get found: It’s important that your marketing strategy includes a strong SEO component. This should include a comprehensive online advertising campaign or a google keyword campaign.
Be engaged: One of the marketing channels available to us now is social media. How effectively you use this channel can mean the difference between success and failure. So it’s important that your marketing plan include a social media strategy in order to increase engagement and build upon your other SEO initiatives.
Be holistic: Don’t just rely on new media, make sure you have a good dose of traditional media too. I often laugh when people say, “Traditional media is no longer effective”, especially when I come across 30 second TV or radio ads urging me to go to Facebook and “Like” them! And yes, you’ll also find the same message in print media. But regardless of what channel you choose to communicate in, make sure that all your communications tactics drive your point of contact to the same place.
Be consistent: Don’t rely on a one hit wonder, especially with branding! It takes a solid, consistent commitment to build brand awareness. The good news is that with social media, relative to traditional media, being “out there” doesn’t necessarily take a lot of money – but it does take a lot of time and planning.
Be website ready: There’s nothing worse than having your audience listen and engage with your brand only to direct them to a website that isn’t primed to take advantage of that opportunity! First impressions count. And in today’s environment, that means your website has to perform well by creating a positive experience to potential consumers and customers.
How do you feel about building brand awareness in the current market conditions? And what have you done to outperform your competitors?
Please share your thoughts here…
