by Tara Ford | Jun 25, 2024 | Advertising, Agency, Business Success, Communications, Creative, Management, Social Media
The Evolution of Casual Fridays
Remember when Casual Fridays were the highlight of the week? It was that one day you could ditch the high heels and starched shirts for something more laid-back. For a while, the art and advertising industries led this trend. We were known for our quirky, creative styles and weren’t afraid to dress down when everyone else stayed buttoned up.
Back then, showing up in jeans or a funky t-shirt was a bold move. It signaled, “Hey, we’re creative, we’re different, and we play by our own rules.” This freedom became a part of our identity in the art world.
The Tech Boom and Casual Revolution
During the 90s and early 2000s the tech boom brought about another aspect to this casual revolution. Suddenly there was a booming industry filled with young innovators who valued comfort over traditional business attire. Hoodies, jeans, and sneakers became the new norm. The tech industry’s relaxed dress code started to influence other sectors, and the lines between casual and professional began to blur. It wasn’t just the advertising and art world with the casual edge any longer. The trend spread, and the rigid boundaries of business attire began a thing of the past in most sectors.
Even the corporate world jumped on the bandwagon with Dress Down Fridays. Those were the days when employees had to pay to wear jeans on a Friday! It was for a good cause, though, so it was worth it.
The Post-Pandemic ‘New Normal’
Fast forward to the post-pandemic world, and everything has shifted again. With remote work becoming standard, the idea of dressing up for work has transformed. Lululemon pants, once for yoga classes or errands, are now part of everyday work outfits. Casual Friday? More like Casual Every Day.
The pandemic made us rethink what’s important, prioritizing comfort while working from home. Now, as we return to the office, the relaxed dress code is coming with us. Business casual has a new definition, and it’s not so “business” anymore. Trendy sneakers with a dress? Absolutely!
The Impact on Trends and Marketing
What does this mean for trends and marketing? It highlights a shift towards authenticity and relatability. Consumers today want brands that are genuine and down-to-earth. They want to see real people, not corporate clones. This shift towards informality in the workplace mirrors a broader trend in marketing: creating more authentic, relatable content.
Brands are now embracing this casual, everyday vibe in their strategies. From social media to advertising, the focus is on being real and approachable. It’s about connecting with audiences on a personal level, showing that behind every brand is a team of real people just like them.
Riding the Wave of Change
The evolution of Casual Fridays reflects a broader cultural shift. Here’s to the new era of business casual—comfortable, creative, and here to stay. Whether you are rocking Lululemon pants or a funky t-shirt, it’s not just about the clothes; it’s about the attitude. Embrace the change and let your authentic self, shine through every day of the week.
by Miriam Hara | Jun 18, 2024 | Advertising, Branding, Business Success, Marketing
Timing is everything…especially when it comes to marketing tactics. Whether you’re launching a new brand or executing a plan for an existing one, timing is critical to the success of any initiative, regardless of where the brand is in its product life cycle. As marketers we are all about being on-trend and staying slightly ahead of the curve. It’s our nature not to look in the rearview mirror. We tend to look at the open road and the endless possibilities of what lies ahead.
That said, any marketer or brand manager will concur when I say that history is something to review. It’s always important to know how past marketing tactics and programs have fared. Why wouldn’t we, especially given the wealth of data available to us? Unfortunately, many times, when a past tactic has not performed well, it is often disregarded.
I’ve often heard “Oh, we’ve done this in the past and it hasn’t worked” during the course of brainstorming sessions, or marketing meetings.
KPIs are everything… or are they?
It’s very easy to dismiss a tactic or initiative because it poorly performed. However, sometimes the second time around is a charm. When assessing or evaluating a tactical program, you should base it on pre-determined KPIs. However, consider other factors that may have prevented the KPIs from being met, and carefully assess these factors before permanently discarding any past marketing tactics.
Although there are many elements to consider when evaluating any tactic.. here are the top three:
- Timing is everything…and needs to be evaluated in different ways.
a)Was the timing optimal for our audience/target market? As an agency developing programs, there are often delays out of anyone’s control. This begs the question: “Should we delay to a more appropriate time?”
b) Is this the right time to launch this type of marketing tactic in view of the brand’s journey? Is it too soon for such a tactic to even be considered?
- Are all the ducks in a row? In other words, was there a glitch in terms of the execution. This can take many forms. Did all the communications go out seamlessly and in a timely fashion? Werethe communications clear and accurate, or did they lead to confusion?
- Was the launch tentative? Was the necessary ‘hype’ or groundwork put in place to optimize the performance of the marketing tactic? Did we allocate enough budget to the initiative to ensure it garnered the attention of our target audience?
Second Time’s a Charm
Don’t be too quick to disregard the tactics of the past. It may surprise you when the second-go does perform to the KPIs. Suffice to say, it’s always good to revisit the past to see tactics that may have been ill-timed for the brand’s journey or for the target audience. Dusted off and refreshed, a ‘been there, done that’ tactic may pleasantly surprise you!
by Tara Ford | Jun 11, 2024 | Advertising, Branding, Creative, Design, Marketing
Back to the Future
What a powerful tool Nostalgia is, especially in advertising. Connecting with your target market on an emotional level is the sweet spot we are all looking for as marketers. Creating nostalgia through advertising brings back fond memories and reinforces a sense of comfort and security. This comfort and security leads consumers to be more likely to trust and purchase from the brand. Whether it is illustrated through a black-and-white photo, a retro color scheme, or an old-school jingle, these nostalgic design elements can trigger a flood of warm memories that bring joy to consumers. And then, almost like magic those positive emotions become associated with the brand.
What is Retro Marketing Strategy?
Picture this: you’re driving down a country road, wind blowing through your hair and a familiar song comes on that transports you straight back to your 21st birthday. That was a good year. Now place that song in an ad for a product or service. You will be more inclined to stop, listen and smile. In this moment the nostalgia has got you hook, line, and sinker. Elements like this transport you to another time and flood your mind and body with an explosion of emotions. That’s the magic of nostalgia, and it’s the driving force behind a powerful trend in advertising: Retro Marketing. This strategy isn’t just about looking cool or vintage, it’s about creating deep, emotional connections with consumers by taking them on a trip down memory lane.
Retro Marketing Strategy: How to utilize it
Whether it’s through music, fashion or art, retro style marketing is all about bringing back elements from the past and giving them a new life. When brands incorporate these nostalgic elements into their marketing campaigns, they tap into consumers’ sentimental feelings and happy memories. This approach goes beyond just a vintage aesthetic; it’s an intentional marketing strategy, specifically designed to evoke emotions and create a sense of familiarity and comfort. This sudden infusion of comfort and familiarity is effortlesly transferred to the brand before you even realize it.
Generational Reach
You’ve heard the infamous proverb ‘Everything old is new… again’ which highlights the cyclical nature of culture and innovation. Retro marketing works for many brands for that reason. A new spin on an old concept or trend. It resonates with multiple generations, from Baby Boomers who lived through the original eras, to Millennials and Gen Z who appreciate the charm of “vintage” styles. Children often recognize and remember brands and logos from a young age. These early impressions shape their lifelong purchasing habits and brand loyalty. Childhood memories play a crucial role in retro marketing because this is when many of our preferences and loyalties are formed. By tapping into these formative years, brands can create lasting connections with consumers that continue well into adulthood.
Universal Appeal
The beauty of nostalgia is that it has a universal appeal that can cross a multitude of boundaries. It isn’t confined by age, culture, or geography. Which is why retro marketing is a versatile tool that can attract a wide and diverse audience. By blending retro design elements from the past with contemporary trends, brands can create campaigns that feel both timeless and fresh.
Retro Connections
In a world where trends come and go at lightning speed, retro marketing offers a way to create timeless, lasting connections with consumers.
By combining the familiar and comforting elements of the past, with the innovation of the present, brands can craft campaigns that resonate on a deep emotional level. This blend of past and present not only attracts attention but also builds enduring loyalty.
Retro marketing is more than just a nod to the past, it’s a strategic approach that leverages the power of nostalgia to create meaningful, emotional connections with consumers. By evoking happy memories and comforting familiarity, brands can foster trust and loyalty that stand the test of time.
So, the next time you spot a retro-inspired ad, take a moment and feel the nostalgia flood in – that’s the magic of Retro Marketing.
by Miriam Hara | May 24, 2024 | Advertising, Agency, Branding, Business Success, Creative, Marketing
‘Marketing Creative’: What’s that?
Marketing Creative is the ability to hone in on a brand’s message. Regardless of the industry it’s imperative to creatively articulate the brand message. Ultimately this is achieved by a creative team’s use of their transferable skills. These skills are perfected by years of experience and diverse exposure in many industries to achieve all kinds of mandates. For instance, my career has allowed me to contribute to many different industries (B2B and direct to consumer) in a variety of marketing mandates. It has enabled me to develop in myself and my team a nimbleness that is quite unique. And that development takes time and diligent effort not just to meet the requirements but to excel in them.
Despite the rules and regulations and in spite of the limitations!
The challenge many marketers face is attempting to break through the clutter and be different in an arena where they feel they have been handcuffed! Whether working on mandates in the Alcoholic Beverage Industry, Food Industry or Healthcare Industry, each industry has a set of advertising regulations. And these regulations must be adhered to. It’s very easy to throw in the towel and say”we can’t do this “and we aren’t allowed to do that”. That’s looking at the regulations at face value. When a brand has something unique to say, there is always a way to address that uniqueness.
Each industry is its own universe with its accompanied black holes! When we get called in, we work our marketing nimbleness to creatively articulate the brand’s messaging, uniqueness and image. And we need to do all that by avoiding being sucked in by a black hole that leaves your brand completely in the dark and void of any distinctiveness.
Everyone touts outside the box thinking…but it needs to be done inside the ‘regulation’ box.
It’s working inside the box of regulations that matters. It’s thinking outside the regulations but staying inside the box that makes brands perform. Achieving marketing creative prowess takes time, energy, and experience.The more you do it, the more you excel. With a career that transcends industry niche and focus, over three decades it has become a way of thinking for myself and my team. We must still endeavour to stand out without infringing on the rules that govern the industry…that’s what makes great creative. Actually, that’s what makes great marketing creative!
How do you creatively articulate a brand’s message when your hands are all tied up in knots?
by Miriam Hara | May 17, 2024 | Advertising, Branding, Marketing
‘Individuality’ segmenting is where it’s at. Ordering my Grande Chai Latte with oat milk at Starbucks got me thinking about marketing and how today our need to profile and segment has gone beyond the niche. Standing in line to place my order, my coffee craved humans waiting to place their order before me, made me realize how significant considering the “individual” as a segment has become the norm for marketing.
As names and orders were announced— “Tall white mocha no whip”, “Grande non-fat vanilla latte with 1 pump vanilla”, “Venti iced matcha with 2 pumps brown sugar & oat milk”, “Tall honey almond flat white”, “Grande chai tea latte with soy” – not one of us had the same order! That essentially means that not one of us had the same likes or parameters for our coffee… What does that say for marketing segmentation. Here I am in a “coffee lover niche” – and that’s all we have in common.
And while standing in line I realized how Starbuck’s menu mirrors the individuality of their niche target. Admittedly I am a Chai Latte with oat milk for sure. Am I the only one out there?
Individuality segmenting is where marketers will find true success. It wasn’t that long ago that marketing, and thus we, as marketers, relied heavily on demographics with the rigid dividers of age, ethnicity, gender (only 2!) or financial means, seems really archaic now. Can you believe we used to market so broadly?
The Digital Segmentation Era
Then ushered in the digital area, touting with its entry the new segmentation of psychographics. Psychographics is an approach to marketing that uses personality, value, belief and lifestyle as a measure. Wow isn’t that novel? The digital era required that as marketers, develop multi-dimensional targeting allowing brands and businesses to tap into digital properties and networks to reach inclusive grouping of minds, and hence the groupings of likes, dislikes, ideas and values…. With the digital era, it became the norm to speak to the psychographics of the demographics. Psychographics is the glue, connecting certain demographics (remember those rigid dividers?), and speaking to an underlying emotional character – sometimes subconscious.
Hello Social Segmentation
Segmentation evolved yet again, with social media. Along with its proliferation, from a marketing perspective, social media has opened the depth and breathe of market strategies to set aside the newly involved psychographics and start building communities. With social it’s about the community…but even the community isn’t “single-minded” or “one-minded”. Social media isn’t just about forming a homogenous community; it’s about embracing the unique identities within each community, as varied as individual DNA.
Marketing must now cater to each person’s ‘slice of life’— their journey, their identity…their individuality…just like their Starbucks coffee order. So, what do you think? Is Individuality segmenting a real marketing consideration or not?
by Miriam Hara | Apr 4, 2024 | Advertising, Agency, Branding, Marketing
What does active listening mean for brands…and why does it matter?
We’ve all been there. We are immersed in our brands and rightly so! But that means we wrap ourselves up in the narrative we create, and get caught up in our very own echo chamber. We hear what we think… what we believe. And, it becomes second nature to assume everyone else is on the same page. But here’s the reality check – just because we’re familiar with our message, doesn’t mean our audience is. And if we find our creative vibe growing a bit tired, it doesn’t necessarily mean our audience feels the same. Listening to our echo chamber, it seems, is a trap that’s all too easy to fall into. We’re so entwined with our brands, it’s simple to think everyone else is too. But our audience? They don’t see it quite the same way.
The assumption that our intended audience is as involved as we are? That’s an assumption that is dangerous.
So, how can we stop ourselves from assuming?
The long and short of it all is simply stated. We need to engage in active listening. And there are lots of tools to do just that. In order to actively listen we need to have a genuine understanding what our audience wants. Actively listening provides us with all the answers…we just need to be open and engaged to act on the information that is given to us, by them… for the brand! I know I say this over and over, but can you say research?!
More importantly, we need to assess the brand’s message and how we, as marketers serve it up to audiences. Is it crafted into messages the brand’s audience wants to hear? Is the brand message delivered in such a way that resonates with the audience through stories and authenticity that they will find compelling?
Talk to them by simply listening.
Audiences in the year 2024 are diverse, and that’s putting it mildly. A broad spectrum of people with varying interests and preferences means we can’t rely on a single, catch-all message. What’s required is a deeper understanding and an approach that speaks to the different segments of our audience. Active listening and tailored messaging are fundamental for success.
With all the tech tools we’ve got these days at our fingertips, we’re far from supposing… or assuming. It goes without saying that social media, analytics, big data – they’re more than just industry jargon; they’re our roadmap to the minds of our audience. The key to harvesting this goldmine of data and information is to make decisions for the brand that speaks meaningfully to its intended audience. To keep it human. That is a must. Audiences (your consumers) aren’t interested in your brand, or any brand. They want what speaks to truthfully to them, in a way that makes them feel good and that means brands that are transparent, genuine, and have a heartbeat.
Speak to them about what they value.
How do we build those connections? Well, here’s that word of the year 2023: authenticity. People aren’t interested in the brand’s market share or profitability. As a matter of fact, I would say that the contrary happens. Audiences don’t value those types of brands. Today’s audiences want brands that stand for real values.
As brand marketers it really isn’t about only making the first impression right. It’ about continuing to always getting it right. We’re talking less shouting from the rooftops and more heart-to-hearts. Less assuming we know our audience’s perspective and more getting to really know the people we’re talking to. Suffice to say, we need to engage and make room at the table for a two-way conversation where both the brand and the consumer feel seen and heard. That’s how you build brands…by building communities.
So let’s quit the marketing echo chamber and embrace all the marketing platforms that are available to us out there. Making the most of the tech tools that are available, and keeping it real, is the only true way to market a brand. It will make sure that your brand doesn’t just talk, but speaks volumes. Putting our audiences first is the only path to success that will allow us to build bonds and communities that stick around for the long haul.
Have you been a victim of your own echo chamber?
