by Belinda Lui | Nov 29, 2013 | Latest, Social Media
The first thing you see when you visit Instagram’s webpage is their tagline: “Capture and Share the World’s Moments” – which is the purpose for the multi-billion dollar company (now owned by Facebook). What users actually use it for, however, can vary in a multitude of ways. This is great news for businesses because they can optimize their reach in ways that other social media outlets may not allow for. Not to mention, this untapped demographic may include people that are on Instagram but don’t have a Facebook or Twitter account.
Personally, I’m an avid Instagram user and will swear by its significance in both personal and professional avenues.
Instagram can connect you with people that you would otherwise never have been connected with.
For businesses, this can mean reinforcing their brand identity while increasing revenue.
1. Michael Kors:
At the beginning of November 2013, Michael Kors was the first business to run an advertisement on Instagram – only to be met with criticism from their followers. The statistics, however, show that despite the disapproval from many followers, the results were exactly what Michael Kors had hoped for: in the first 18 hours of its launch, Michael Kors gained 34,000 new followers putting them at 1.3 million followers.
2. Sponsored Posts:
A sponsored post can increase viewership by pushing them to users that are not already following the account. Like Facebook, it promises impressions but not necessarily “follows” or “likes”, and unlike Facebook, you can’t target a specific demographic. In any case, a riveting ad or a great offer isn’t normally rejected by most – so it’s still worth considering.
3. Optimization:
There has been viral videos wreaking havoc on the usage of hashtags – for those who don’t know, a hashtag is the number sign (#) followed by a word or phrase. Some people have abused the purpose of this tool, but it’s actually very useful if used properly. Hashtagging organizes your photos by topic so that interested users can easily access relevant photos.
What are some of your favourite Instagram accounts to follow?
by Belinda Lui | Nov 27, 2013 | Latest, Social Media
Facebook last reported having 1.1 billion active users a month and since its inception in February 2004, it can unanimously be agreed upon that it is one of the most successful social networking sites ever created. It isn’t just successful in the sense that it can connect old friends, lovers, and family – but it can also connect businesses to consumers. Facebook Marketing was dimly understood when the opportunity to place advertisements on the site was first implemented. In recent years, they have developed an interface that is much easier to navigate and much easier to assess.
It may seem intimidating at first, but here are a few things you might want to look out for before you post your first Facebook Marketing activation:
1. Demographic and more:
You will notice as you choose a certain age range, countries, gender, marital status, etc. that the number of possible reach will increase/decrease. Be specific about exactly who you’re targeting: you don’t want to pay for impressions that are not in your target market. Niche marketing is where it is at, so if you want to speak to a certain segment of your primary target, you can do that too. Facebook enables you to target Women, who are interested in food and dining, and who are parents….etc… It’s not only demographics but psychographics as well.
2. Bids:
This is how much you’re willing to pay per click, impression, or like. You can customize your Facebook Marketing campaign so that you only pay when a user clicks on the advertisement (or simply sees it). You can also choose the option to only pay if the user ends up liking the page that the advertisement was made to promote. Your choice should depend on the purpose of your campaign.
3. Tracking:
You can easily manage your ads in the “Ads Manager” button on your Facebook page. The data will be sorted by impressions (organic and paid) as well as the demographics that the advertisement is really appealing to. Like any project, it isn’t effective if you aren’t going to learn from it – figure out what worked, what didn’t, and how you can make it even better next time.
Unlike renting space to place an ad, without real quantifiable statistics on how well the advertisement has done, placing an advertisement on Facebook can be measured accurately and in real-time. It can also be customized based on how much you want to spend and who you want to reach, specifically. Facebook Marketing is an effective and affordable way to maximize reach for your brand or campaign.
What has been your experience when using Facebook marketing? Share them here.
by Belinda Lui | Nov 22, 2013 | Latest, Social Media
In light of all the Rob Ford news that has gone viral (making international headlines), I thought it would be a good opportunity to shed light on some videos/stories that have also gained international traction on today’s post. Viral Marketing campaigns usually involve a story or cause that has the effect of evoking emotion or that the mass community can relate to. This can be beneficial to your business if the emotion evoked is a positive one – consequently reflecting well on your brand.
Here are a few examples of videos that spread a great message:
1. Dove:
Dove’s Beauty Campaign is one of my favourites. They started their campaign with using real women to model for their advertisements, suggesting that beauty can come in all shapes and sizes. This year, they launched a video called “Beauty Sketches” that spoke to women and the, often misguided, way we see ourselves.
2. Pharell Williams: “Happy”
The U.S. musician/producer/fashion icon released a 24-hour music video that promotes being happy and has gained close to 1M views. Now, that’s something to be cheerful of.
3. The Right To Love:
In March, the Human Rights Campaign had a redesign of their logo and encouraged users on Facebook to change their profile picture to support it. It is a red square box with two thick pink horizontal lines and was used among the online community as a way to support the right to same-sex marriage.
These are just a few ways that companies and people have used viral marketing to increase awareness of a cause or their brand. In some ways, viral marketing campaigns are an excellent tool in comparison to traditional forms of advertising. This method is measurable with social metrics, regardless of which platform you choose to use.
What are some of the viral marketing campaigns that you liked most this year?
by Miriam Hara | Nov 22, 2013 | Latest, Social Media
Content creation is used by businesses to showcase their expertise, know-how and provide useful information to their potential target. Many businesses have had to play catch up and in order to “get into social media” have hired an in-house content marketing specialist… and let them go at it…with a huge sigh of relief. Finally, their business is on the platform that so many are talking about, and more importantly, engaging with. But is that really the solution or only part of the solution?
This reactive strategy, I believe, stems from a lack of understanding about social media on a conceptual level.How can you actively participate and showcase your entire service offerings with just one head count allocation? Afterall, social media isn’t only part of the marketing equation, today it’s a big part of the sales equation too. Integrating social media in overall marketing initiatives is now pretty common practice…well, more so than just a year ago. Whether you run a small business, medium business, big business… today, you just can’t ignore the call of social media, especially for sales.
By now we all understand that the thrust to many social media initiatives is mostly about content creation. We’ve all been hearing about content marketing or what many refer to as blogging. Well, it is true and it does work.
Social media and content creation go hand in hand.
In truth, many businesses who have been slightly ahead of the curve also create content for SEO, but that’s a topic for another post. The need for generating compelling content with a wide scope is key to establishing your parameters within the social media environment. This should include as many facets of your business as possible. Customer service, sales, marketing, product development, design, etc…. This allows viewers to see the total perspective of your business. That is why content generation must be part of company culture. So how does one go about promoting and integrating social media in their business culture. Here’s a few tips:
- Define your goal of success in the social media context and develop a plan.
- Identify the qualities of your personnel and make sure to take advantage of their strengths. Not everyone has to write. Content creation largely includes visual content link videos (youtubes, webinars) and photos (Pinterest, Instagrams, info graphics). Embrace the differences.
- Build a team within your organization that will be the social media ambassadors… and be sure to integrate as many of your staff members as possible to provide a depth of content creation.
- Establish a measurement criteria that shows progress and aligns all the efforts. Social media isn’t about hoping for the best. Make sure key strategic players are at the table participating and contributing, if only directionally, to the content that will appear in social media.
- Celebrate the milestones… big and small. The first comment from a post, the number of subscribers on a business blog, the first contact from a potential customer coming from your social media initiatives. Yes it does happen!
It doesn’t matter if your business is b2b or consumer based…whether your business is local, regional, national or international…content creation is playing an increasingly important role in the sales context of any business. If your business hasn’t ventured in social media yet and want to get started, click here to access our ebook. At the speed of business, it’s best to start now. 😉
by Miriam Hara | Nov 5, 2013 | Latest, Social Media
There’s much ado about content management these days. In fact, it’s the new buzz word in the social media and marketing landscape. With so many business and brand managers just grappling with the ever-changing dynamics of the worldwide internet and what it means for their business and brand portfolios, content management is yet another aspect of this evolving channel that they need to understand. Content Management is the umbrella of the social media marketing landscape, where content creation strategy plays a significant role under that umbrella.
Like all initiatives in marketing, and more specifically, advertising, achieving critical mass is extremely important in social media. By now, I believe many businesses have come to terms with the fact that social media takes a lot of time and effort. In business terms, that means it’s not free, but nor is it inexpensive. In order for social media initiatives to work, clear goals need to be defined and closely tied into clear and precise strategy. This is what we, at 3H, refer to as Content Creation Strategy. In the social media arena, being without a plan that outlines specific strategy means that businesses are essentially just shooting at random.
Here’s a quick overview of a Content Creation Strategy.
Define your audience: As with marketing, a clear and concise statement of who your target is, is essential. Without it, you are just pushing out content without intent. The beauty of social media is that you can aim… very specifically. Hallelujah! Niche marketing is where it’s at, especially in social media. Why not take advantage of it? Mine the internet and find other like-minded and complementary sites that also speak to your target audience. Define your target: not only by where they go, but by what they do and what they like.
Create a plan: Content creation, like advertising, needs to have a plan. What are the relevant topics for your brand or business? Are there key cycles that you need to build up to and are important? In traditional advertising, if February was Heart Health month, then all the major brands with something to “sell” in heart health would be advertising in February. In the social media environment, there’s no need for that. Slow builds to peak event activity garners greater rewards. At 3H, we establish social media calendars, months in advance. This doesn’t mean that it is set in stone, but the ability to be nimble and flexible on a moment’s notice is key.
Mix it up: Content creation doesn’t only speak to words, blog posts, posts on Facebook, or discussion comments on LinkedIn. Make sure that you blend in a mix of visual(photos) and if possible, video as well. Once you engage in the social media platform, you’ll be surprised how many consumers you have that are your advocates already; sending photos, testimonials and videos and allowing you to share them on your social media properties.
Know where to be: Part of any solid strategy is knowing where to be seen. Assessing the true value of each social media property is essential as well as understanding the must-have versus the nice-to-have. There are so many properties… yet, so little budget. Assess the need to be on every social media property versus the key properties; building towards achieving a broader range and greater reach. That’s what strategy is all about.
If you haven’t established a content creation strategy for your brand or business, then stop what you’re doing… and do it now. Marketing is all about efficiencies, and a content creation strategy plays right into that. Content creation does reap rewards and does provide ROI, but only if, there’s clear objectives and strategy behind the content.
by Miriam Hara | Oct 31, 2013 | Latest, Social Media
In today’s competitive market, businesses must get found. Once found they must be perceived as keeping up with the ever-changing business environment. Business content marketing enables businesses to have the right first impression.
Striving for top of mind business and brand awareness is critical within an increasingly fragmented media space. Social Media has allowed everyone to become a publisher of content. So to keep pace within this competitive environment, businesses must publish content.
However, it’s difficult for most businesses that offer services to feel “comfortable” creating content that provides a valuable ROI. Business content marketing is no easy task. More often than not, it requires skill sets that some businesses don’t typically use.
Here’s a 5 step process that will help you maximize your efforts for business content marketing:
- Think about your business.
Yes, this sounds simple. But the actual process of writing down the services you offer and why clients should choose your business will help provide you with a business platform. This platform will be the basis for all your business content creation.
- Think about your sales process.
What are the concerns and questions that your potential clients and customers ask? What are the major roadblocks that your sales process currently faces? Often, the day-to-day sales operations offer a wealth of relevant subject material. When broken down, it can provide content creation ideas. It has been my experience that just one question can garner two or three different content references on the same subject.
- Find the key phrases and keywords.
Within the questions that potential clients ask, there are a substantial number of keywords that you can access for search engine efficiency. Armed with these keywords or key phrases, assess them with Google Keyword Planner or other keyword search tools. Google Keyword Planner, or Market Samurai (which is the one 3H uses), provide information on monthly keyword searches as well as other related, relevant keywords on the subject. Choose a maximum of five words to be included in each article written.
- Hire a writer to create content.
It is essential to have a well written article to place your business above that of your competition. It’s about all about establishing credibility and expertise. Remember to enrich business content creation with keywords to increase the efficiency of your efforts. Not only will you be providing good content, but you’ll be adding strength to your SEO initiatives. In order to create relevant business content that also promotes SEO, hire a professional.
- Double up on your efforts.
Make sure that the article written aims to establish a rapport with those reading your business content. Lastly, be sure to include a call to action at the end of each article. This will aid in lead generation and creating an integrated sales approach.
So here’s my call to action: I would like to invite you to download some of my “quick read” ebooks: Branding Understood, Social Media Understood or Marketing Understood. I look forward to hearing what you think!
