by Miriam Hara | May 24, 2024 | Advertising, Agency, Branding, Business Success, Creative, Marketing
‘Marketing Creative’: What’s that?
Marketing Creative is the ability to hone in on a brand’s message. Regardless of the industry it’s imperative to creatively articulate the brand message. Ultimately this is achieved by a creative team’s use of their transferable skills. These skills are perfected by years of experience and diverse exposure in many industries to achieve all kinds of mandates. For instance, my career has allowed me to contribute to many different industries (B2B and direct to consumer) in a variety of marketing mandates. It has enabled me to develop in myself and my team a nimbleness that is quite unique. And that development takes time and diligent effort not just to meet the requirements but to excel in them.
Despite the rules and regulations and in spite of the limitations!
The challenge many marketers face is attempting to break through the clutter and be different in an arena where they feel they have been handcuffed! Whether working on mandates in the Alcoholic Beverage Industry, Food Industry or Healthcare Industry, each industry has a set of advertising regulations. And these regulations must be adhered to. It’s very easy to throw in the towel and say”we can’t do this “and we aren’t allowed to do that”. That’s looking at the regulations at face value. When a brand has something unique to say, there is always a way to address that uniqueness.
Each industry is its own universe with its accompanied black holes! When we get called in, we work our marketing nimbleness to creatively articulate the brand’s messaging, uniqueness and image. And we need to do all that by avoiding being sucked in by a black hole that leaves your brand completely in the dark and void of any distinctiveness.
Everyone touts outside the box thinking…but it needs to be done inside the ‘regulation’ box.
It’s working inside the box of regulations that matters. It’s thinking outside the regulations but staying inside the box that makes brands perform. Achieving marketing creative prowess takes time, energy, and experience.The more you do it, the more you excel. With a career that transcends industry niche and focus, over three decades it has become a way of thinking for myself and my team. We must still endeavour to stand out without infringing on the rules that govern the industry…that’s what makes great creative. Actually, that’s what makes great marketing creative!
How do you creatively articulate a brand’s message when your hands are all tied up in knots?
by Miriam Hara | Apr 18, 2024 | Branding, Content, Marketing
In today’s world, where digital noise is louder than ever, having a brand story that feels real and authentic can truly set you apart. It’s more than just about selling something; it’s about sharing why you’re doing what you’re doing, who you really are, and the principles that guide you. Crafting a brand story that people can relate to is like building a bridge of trust and loyalty, and yeah, it pretty much shapes how you talk to your audience through your marketing.
Before we dive into the ‘how’, let’s talk about a few authentic brands that truly get it.
These stories are more than just business talk. They show that when a brand story comes from the heart, it can form a unique connection, help your brand be its own, and keep customers coming back for more.
Patagonia, the outdoor clothing and gear company. Their love and concern for the environment is stitched into every part of their story. Whether you’re on their website to their Instagram, you’ll see them sharing moments of environmental and social goodness. It’s clear – they’re not just here to sell you outdoor gear; they want to spread love for nature and make a difference.
Warby Parker, the eyewear company, has built its brand around the promise of stylish, affordable eyewear coupled with social responsibility. This company has built their brand around the idea of offering stylish yet affordable glasses and doing good along the way. Check out their website or social media, and you’ll see their “Buy a Pair, Give a Pair” program making waves. It’s not just about fashion for them; it’s about making a positive impact in the world.
Dove, a personal care brand, launched its very successful ‘Real Beauty’ campaign to challenge beauty stereotypes, a narrative which continues to shape their brand story. Their ‘Dove Self-Esteem Project’, as seen on their website and Instagram, emphasizes their commitment to body positivity and self-esteem, positioning Dove as a brand that cares about more than just selling personal care products.
Everlane, the clothing and accessories retailer, has rooted its brand story in ‘Radical Transparency’. On their website and Instagram (@everlane), they detail their transparent practices, from showcasing their factories to explaining their pricing model. Everlane’s story appeals to ethically-minded consumers who value knowing where their clothes come from and how they’re made.
Follow these few tips to create your brand’s story.
- Identify Your Core Values: What does your brand stand for? What principles guide your decisions in regards to your brand? Identifying the core values of the brand will naturally build a foundation for your brand’s story.
- Know Your Audience: Understanding your target audience is PARAMOUNT! Without the critical ‘knowing’ coupled with genuine target empathy, your brand will go nowhere. It is imperative that “the story” of your brand resonates with your audience’s values, aspirations, and challenges.
- Be Authentic: Here’s that word again, Authentic. It’s the word of the 2023 according to the Merriam Webster Dictionary. Needless to say authenticity builds trust. This word in context of social media has been at the core of social engagement. Social media is a platform to your brand’s voice and persona… SO authenticity starts at the core of the brand’s story. Be transparent. Be honest. Share your brand’s successes and hurdles. Authenticity makes your brand relatable and trustworthy.
- Show and Tell: Use visuals, narratives, and experiences to share your brand’s story. Remember, your brand’s story should be experienced, should engage and should connect… it’s necessary!
- Evolve: As your brand grows, your story should evolve too. Brand is a living organism. Keep it relevant and fresh, but ensure it remains consistent with your core values.
Developing a compelling brand story is not a destination… it’s a journey. If you’re in the midst of developing your brand’s story or need help refining it, we’re here to help. Get in touch and let’s start crafting a story that resonates.
by Miriam Hara | Sep 27, 2023 | Agency, Branding, Marketing
I know, it’s an awkward stated headline, but I wrote it that way intentionally because it clarifies the point. In business we often hear the term ‘logo’ used interchangeably with ‘brand’. However, while these 2 terms are inextricably linked, they are not synonymous. A brand is so much more than its logo. It encompasses the persona, essence, and positioning of a brand. While brand logos play a significant role in a brand’s identity, “a logo does not a brand make’.
Case in point: When you see a bitten apple logo, you instantly think of Apple. But is it just the logo that resonates with you? It’s the association of innovation, sleek and minimalistic design, superior quality, and a certain lifestyle that comes to mind. This total experience is the brand.
The Brand Beyond the Logo
A brand is the sum of all experiences, feelings, and perceptions a customer has with your company. It’s your company’s personality and character, the promises you make and keep, the values you uphold, and the way you communicate with the world.
Let’s talk Coca-Cola: Their brand is not just about their unique logo or signature red and white colour scheme. It’s about happiness, togetherness, refreshing moments, and universal appeal. Coca-Cola has consistently positioned itself as more than a beverage company – it sells an experience, a feeling. Their ads, marketing campaigns, social responsibilities, and even the tone of their communications, all resonate with this brand essence. And I must point out that it’s the evolution of its brand essence. Coca Cola has been around for a long time.
Logos – Part of the Larger Whole
A logo, while essential, is only a visual representation that triggers recognition for a brand. It’s like the cover of a book that invites you to dive deeper into the story – the story is the brand itself.
Okay, I can’t talk about logos without bringing up Nike‘s famous ‘swoosh’ logo. The simple, fluid design symbolizes motion and speed, fitting for a brand that outfits athletes. But Nike’s brand goes beyond the logo. The Nike brand is about motivation, aspiration, performance, and breaking barriers. The tagline “Just Do It” echoes this sentiment and has driven association of that sentiment right into the swoosh.
The Persona, Essence, and Positioning
Creating a successful brand involves establishing a strong brand persona, essence, and positioning. The brand persona is like the character of your brand – how it behaves, communicates, and interacts with its audience. The essence is the heart and soul of your brand, its fundamental nature or quality. And brand positioning is how your brand distinguishes itself from competitors in the market.
Take Tesla for instance. It has positioned itself as not just a car manufacturer, but a pioneer in sustainable energy solutions. Its brand persona is innovative, forward-thinking, and bold. Albeit, I would say that has more to do with Elan Musk than any branding initiative! The essence of Tesla revolves around sustainability, cutting-edge technology, and luxurious performance. Tesla’s logo, although simple and elegant, does not alone make Tesla the brand it is today. It’s the larger narrative that brings the brand to life.
In a nutshell, a logo is an essential part of your brand, but it’s only a piece of the bigger branding picture which extends far beyond it.
What does branding mean to you, beyond the logo? Share your thoughts here!
by Miriam Hara | Jul 7, 2023 | Agency, Branding, Creative, Design, Marketing, Social Media
A brand style guide is more than just a collection of fonts, colours, and logos. It’s the roadmap that leads every piece of your brand’s communication, ensuring consistency across different platforms, media, and teams. An effective style guide is the cornerstone of a strong brand identity, guiding your brand’s voice and visual representation while leaving room for creativity and evolution.
Consider, for instance, the brand style guides of Mailchimp and Shopify. These aren’t just sets of rules or constraints; they are comprehensive narratives that tell the brand’s story.
Mailchimp’s style guide is renowned for its perfect blend of clarity, detail, and brand personality. It outlines the brand’s tone of voice, typographical choices, colour palette, and even provides specific examples of do’s and don’ts. It’s not just an instruction manual; it’s a reflection of Mailchimp’s quirky and friendly brand personality.
Shopify’s guide, on the other hand, strikes an exquisite balance between aesthetics and functionality. It delves into the details of the brand’s visual elements, typography, and even provides guidance for writing product copy. It’s a testament to Shopify’s commitment to providing user-friendly and aesthetically pleasing e-commerce solutions.
So, how do you create a brand style guide that informs, inspires, and tells your brand’s story? Here are some best practices:
Understand Your Brand: The first step in creating a brand style guide is understanding your brand’s mission, vision, and values. What does your brand stand for? Who is your target audience? What is your unique selling proposition? Answering these questions will provide the foundation for your brand’s visual and verbal identity.
Define Your Brand’s Visual Elements: This includes your brand’s logo, colour palette, typography, and imagery. Be specific about when and how to use these elements. Provide clear examples and guidelines to ensure consistency.
Establish Your Brand’s Voice and Tone: Your brand’s voice is its personality, and its tone is how it communicates in different contexts. Is your brand voice professional, friendly, or playful? How should it adapt to different situations? Outline these in your style guide.
Include Practical Examples: Don’t just tell; show. Include real-life examples of how to apply your brand’s style in various contexts. Mailchimp’s style guide, for instance, showcases specific examples of how to use (and not to use) their logo, typography, and colour palette.
Keep It Flexible: A brand style guide should be a living document that can evolve with your brand. Allow for flexibility and updates as your brand grows and adapts to new trends or market changes.
Creating a brand style guide is an investment in your brand’s future. It ensures consistency, aids in decision-making, and sets the foundation for all your brand’s communication efforts. Above all, it tells the story of your brand – a story that is uniquely yours.
Share your brand’s story here…we’ve love to hear!
by Miriam Hara | May 26, 2023 | Agency, Branding, Communications, Marketing
In my 35-years at 3H, I’ve grown quite fond of an expression I use quite frequently in strategy sessions and yes, even in brainstorming sessions. The expression: – “we are talking to ourselves.” It’s an amusing acknowledgment of a trap we marketers often fall into. We’re so involved with our brand’s world that we sometimes forget our audience isn’t. This awareness has consistently guided my commitment to audience-centric marketing, reminding me to always consider the creative, communication, and positioning from the viewpoint of our target audience
The Impact of Self-Talk.
It creates an echo chamber, amplifying our own assumptions and drowning out the voice of our consumers. We believe that they’re as familiar with our brand as we are. The result? A communication gap. We’re talking, but not necessarily to our audience.
That’s what I refer to as the Self-Talk Syndrome. This self-talk results in a marketing echo chamber. We assume our consumers have the same brand intimacy as we do, creating a detrimental communication gap. We’re in conversation, but are our consumers truly part of it? Our clever taglines and plays on words or even how to express the need and use of our brand to consumers , so clear to us, may not resonate with those unfamiliar with our brand’s intimate details.
Remember this, our target markets, and by default, our consumers are not part of our internal dialogues. They see our brand quite differently from how we see it.
The Antidote to Self-Talk….Audience-centric Marketing!
So, what’s the solution? A perspective shift. We need to step outside our self-talk bubble and see through our consumers’ eyes. The goal isn’t brand familiarity, but effective, engaging communication.
Keep is simple. Keep it Clear.
The heart of audience-centric messaging is simplicity and clarity. It’s not about diluting our message, but making it more accessible – a counter to the complexity often bred in self-talk. Consumers care about benefits, value, and practicality – these should be the focus, not intricate product details.
Let’s Open Dialogue!
It’s also time to turn our self-talk into an open dialogue. Embrace feedback. Listening to our consumers lets us adapt our approach to align with their needs and expectations, ensuring that our self-talk doesn’t drown out their voices.
Bridge the gap.
Escaping the echo chamber of self-talk brings immense benefits. Clear, relatable messages. A bridge between brand and audience. An engaged consumer who appreciates our brand. By focusing on the audience, we foster stronger, deeper connections.
Break free from the cycle of self-talk and embrace audience-centric communication. Examine your marketing strategy. Is it a product of self-talk, or is it truly resonating with your audience?
Always keep in mind, the conversation we need to have isn’t with ourselves, but with our audience. It’s about making our brand not just known, but understood and valued. We don’t just want to talk – we want to engage, resonate, and build relationships. The most meaningful conversations are those we share with others, not the ones we have in our self-talk echo chamber. For that, let’s step out and tune into the frequency of our audience. Ready to sing along?
