by Madi Secareanu | Apr 9, 2012 | Advertising, Branding, Business Success, Creative, Interactive, Social Media
On or around March 30th, you may have noticed that Facebook has automatically changed your brand page to Timeline. While some were resistant to the change, let’s remember that if we don’t move forward, we get left behind and for brands on Facebook, hopping on board and getting to know the new Timeline is imperative. The nature of the Facebook brand page has changed so here are some of the pros and cons of the new Timeline for brands: Pros
- Visuals Traditionally social media has focused on words, but as we’ve seen with Pinterest, visuals are starting to have a more significant impact. With Timeline, brands now have more visual space to work with. There is now a large cover photo, a profile photo and larger photo stories. Brands can also pin images to the top of the Timeline. Apps are also now visually represented under your cover photo. This is very valuable for consumer engagement and creating a dynamic page.
- Highlighting and Pinning A great opportunity for brands to showcase important content and engage followers. By pinning a story or an image, it automatically gets priority on your page, remaining at the top of the timeline for up to 5 days. It lets important posts “cut through the clutter” and drives attention to what’s new or what’s important to your brand’s followers.
- About The “About Us” section has been given a facelift. Right below your cover and profile photos you now have a small “About” space where you can write an engaging description about your brand. The “About” link found right below this description takes you to a page where you can share more comprehensive information about your brand.
Cons
- No more default landing tab Currently working on several Facebook campaigns, I’ve realized that the loss of the default landing tab has really changed the way brands can drive people to their Facebook pages and promotions. Facebook has taken away the privilege of putting promotions, welcome pages, or other customized apps as default landing pages. Brands have to get creative – and use the available features to support and promote Facebook campaigns on Timeline.
- Cover Photo Restrictions Putting restrictions over the kinds of images that brands can use in their cover photo can be a good thing if they are limiting offensive and inappropriate content. However, Facebook has restricted the option to encourage new followers to “Like” a brand, show promotional and brand information or use a call to action in a cover photo. Considering that the default landing page option has also been removed, a cover photo without these restrictions could have been a useful area for brands to showcase new and exciting promotions or important information.
At 3H, we’ve embraced the new timeline. But what do you think of the new Facebook Timeline for brands: Like? Or Dislike? Does it give brands more or less opportunities to successfully market themselves on Facebook?
by Miriam Hara | Apr 5, 2012 | Advertising, Branding, Business Success, Creative, Social Media
Is the way we are communicating SAFE? Has the less “physical” interaction that we are now all adopting with so much enthusiasm curtailed our ability to develop original thinking and thought provocative inventions and innovations? Has being faceless allowed us to be impolite, rude and COLD?
Humans have never been more “social” then in the present… and yet, recently, on a discussion I posted on Linkedin, I received one statement that left me quite chilled! My discussion point was very succinct: Is the way we communicate digitally impacting negatively on the way we network in business or not? This discussion topic, based on a post to our company blog Hoopla, written by one of my colleagues about the “social in social media.”
With the onslaught of social media, the ability to communicate has never been easier nor more immediate. But does more mean less? Is the quality of the communication and the connection as important or as necessary as it was in the past, a mere 2 or 3 years ago? Has our ability to be considerate been diminished by the fact that we can be impersonal. That we are one step removed from the person trying to connect with us. No longer is a voice or a face to the conversation reminding us that there is a person at the other end of the communication. We have become fonts and letters.
In my original discussion, there was much conversation over how relevant the Connections were and that having replaced the “personal” in the interaction with a computer screen that communication has become faceless. The one comment that I previously referred to was stated by a fellow group member from the Marketing Executives Group, Caron Hughs , and it is the one I really would like your opinion on. This statement is the reason for this post.
“… There are few left who practice manners in acknowledging a phone call, or an email. It is far easier to ignore someone’s plea for help if you are not looking into their eyes. It is far easier to miss a career changing proposal because you are too busy to read an email or return a phone call. We are becoming a very SAFE society in the way we communicate … and there are no manners, or “outside of the box” thinking in our communications. We choose to respond to what is safe and what is familiar … and from that the great new ideas that could be born to life in a collaborative effort are fading away. Even in entertainment … could there be any more remakes from stories of old or copycat competitions born from the original’s success?”
When I read her comment, it made me realize how much of what she said is accurate. You only have to look to fashion, listen to music, look at design and see how re-inventing the old has become the norm. Where is the trend-setting? What is new and novel? Even Lady Gaga… has taken so much of Madonna… in attitude but also in sound and music. Madonna was the first, Micheal Jackson was a first, the Beatles were a first and so were the Rolling Stones. They were and are original. They made the moves. They struck the cords. They established the trends. Okay, so that is music…. what about fashion? Dare I say sunglasses…. big buggy sunglasses, or how about the new Aviator look? And let’s speak to design… Retro is in!!! Yes indeed… everything new… well, isn’t.
So has social media and the ease of communication lessened our ability to think outside the box because we spend so much time staring into a frame….so to speak?
What are your thoughts on this?
by Miriam Hara | Feb 24, 2012 | Advertising, Business Success
Advertising agencies are marketing industry specialists. Being a marketing specialist, they can easily learn and understand the industry which they have to “communicate” and in today’s environment, engage in. Advertising is about marketing. Marketing is about; 1) asking the same questions, regardless of industry… 2) listening to the answers those questions garner, 3) respect them… and 4) develop, create and design accordingly. Whenever I read an RFP (Request for Proposal) that states that only agencies with “industry-specific” experience need apply… I have to ask myself why…? Isn’t partnering with an advertising agency suppose to round out the “marketing team”, providing expertise that is not in-house?
An agency’s role is steeped in marketing and as such, marketing is the specialty, regardless of industry. Agency traits such as creative, marketing, campaign development, media strategies is what an ad agency should be measured by… industry knowledge can be acquired and taught. The client is truly the industry expert providing industry knowledge outlining the key parameters and the industry challenges. That doesn’t give leave to the advertising agency not to do their due diligence and gain knowledge. Don’t get me wrong… a marketing ad agency can and often do become industry specialist… however, they can only keep their nimbleness, their creative edge, their ability to push the envelope if they continue to work in many industries, across the various medium, and cross platforms. It’s just the nature of the advertising industry and its basic positioning and premise… staying fresh, current and more importantly, providing creative competitive edge.
I do get it… Industry specific agencies don’t have the learning curve of industry knowledge. However, ad agencies that are non-industry specific are used to learning quickly and becoming subject-matter experts in a very short timeline. It’s the nature of the ad business. Industry specific agencies don’t see the “industry” in a new light, and therefore do not push the envelope… Non-industry specific agencies think that what hasn’t been done is possible… and if they do their homework, they understand how they can make it work within the guidelines of the industry regulations.
Isn’t an ad agency’s whole “reason of being” (raison d’être) about providing their clients with a marketing competitive edge?… in positioning their product/service/business, or generating more visits to the website, increasing brand awareness, generating greater ROI, increasing sales traffic…? How are all these initiatives industry-specific rather than marketing specific?
I believe hiring industry specific agencies is flawed. Even if they know the industry, they are often confined to their non-disclosure agreements and even if they’re not, their integrity shouldn’t allow them to share the knowledge.
Selecting a marketing specialized advertising agency, provides greater agility in the creative approach which will add a new perspective in brand, branding, advertising campaigns, media strategies, conceptual development. A marketing specialized ad agency will provide added depth of knowledge and strategies. They aren’t complacent…. they’re never bored… or become defeated because they work in different industries, different media, different campaigns. Their depth of strategies are cross-industry and some of those initiatives can often be tweaked and adapted to another industry….which provides that industry with an innovative approach!
If you’re looking for a doctor… you’ll definitely want a field specialist!… When looking for an advertising agency that is relied upon to provide businesses and products with the creative edge, seek out ad agency that specializes… well…. in advertising!
by Miriam Hara | Feb 6, 2012 | Advertising, Branding
Last week there was much talk about the Super Bowl and specifically, of the Super Bowl TV commercials, which is the reason for this post. Over the years, the Super Bowl TV advertisements have been conceptualized beautifully and superbly executed. They have made us laugh, made us talk about them around the “water cooler” and now they have made us “share” them.
The best advertising campaigns are those that show the brand’s features by illustrating the benefits into a memorable 30 second TV commercial, print advertisement, radio advertising, or an online/social media initiative. In short, the ads must be developed to have a one track mind: Brand Recall. Has the creative raised the Brand to be the ultimate star or did the storyline and the execution or special effects become the star? If there are too many creative elements; creative, copy, special effects, design, or information which intrude on the “space”, then you may not necessarily lose your target audience… but you will lose the opportunity of making sure your ad builds brand awareness and recall. This is true of a 30 second TV commercial, billboard campaign, print campaign or online initiative.
Developing campaigns is part of the marketing process, so it’s important that advertising strategies are in line with the marketing plan. It is an extension of the Brand. It must communicate the marketing message though Brand’s persona and its reason to believe. It must without any exception make the brand memorable… not the ad. The objective of any creative commercial advertisement is to Brand Recall. A couple that come to mind are:
Almond Joy and Mounds Ads created an advertising jingle that became their slogan.
“Feel Like a Nut” 1980
Apple
Apple 1984
Bud Light Magic Fridge
“The Magic Fridge” Super Bowl XL Commercial
Chrysler Halftime in America
Chrysler “Halftime In America” Super Bowl XL Commercial
In all of these the creative integration of the features, the promise and the benefits and concept all in one. The Brand is totally integrated.
Next time you are involved in assessing a brand campaign for any media… ask yourself if the proposed concept asks of its audience to do too much to get to the creative message and to your Brand. Here’s a quick checklist:
- Is your Brand Logo and Brand Name prominently featured?
You really don’t want your target audience to say….what was that ad for?
- Does it speak to your Brand’s persona?
Is it too funny? Is it too casual? Is the ad fresh, innovative within the context of your brand?Does it use the right colours?
- Does the creative premise take the product’s features as the main theme?
What is your brand’s competitive edge…its unique selling point and does the advertisement speak to it.
- Does the ad have a single focused message?
You really can’t say it all. Make sure there aren’t too many messages vying for attention. Equally important, is the ad taking off on a creative track that has nothing to do with the intended message. Does the ad show the benefit/experience/promise. Don’t forget, what’s in it for the our intended audience and their psychographics.
- Is the message on brief?
Don’t get caught up in the beauty of the copy or the cleverness of the ad. If it’s not on brief. Then it’s off.
Share with me what you feel is the best advertising campaign (TV, Radio, Social Media, Billboard or Print) you’ve seen that show fabulous creative concept with strong brand recall.
by Miriam Hara | Jan 25, 2012 | Business Success
January has come…and almost gone, and with it, all the heartfelt declaration of personal and business resolutions. I totally understand personal resolutions, it’s the onslaught of “business resolutions” and more specifically brand resolutions that have been making their way into my inbox that I really don’t get.
I’m the first to state that Brand is a living organism. I stand by that adage. However, saying that doesn’t mean that brand gets to act like an individual! All good intentions and no follow through! That’s really my point. It comes back to the basic question of what defines a marketing plan and what is branding?
Brand needs to be guided with a marketing plan with defined marketing strategies in hand and established on-going protocols for measuring the success and failure of initiatives and the next step forward. Resolutions, especially when referred to within the business arena, in my humble opinion, implies that strategies and tactics that should of been implemented were somehow lost sight of. Not a good sign! Afterall, my newly formed annual resolution of losing 10 pounds has come about because I haven’t exercised as I said I would (followed through on my plan and implemented my tactics) and quite frankly, I have been eating way more than I should (not measuring ROI)! Sorry, I am human! 😉
A brand should always follow its exercise routine (marketing strategies) in order to reach its ideal form (objective). In order to do that, it needs to show discipline and track results (post-initiative analysis) at specific points in time. If that isn’t done routinely…. then you’ve set up your brand to fail.
So this year’s business resolutions aside… exercise your brand all year around… every day…with intent… with follow through. That way you know your brand fitness level. If you do that, no matter what time of the year it is and what business challenges your brand faces…. trust me, nothing will sneak up on you like 10 pounds does… and you definitely won’t need a resolution!
