Is there going to be a shift in social media this year? Do you think that there will be a new competitor making its way to our computers this year?
Being the fore front of social media can be key to targeting and gaining more reach for your brand. We all strive for the newest and hottest change in social media and we want to be the brand with the most knowledge of it.
From all of the blogs I’ve read it seems like 2013 will be a big year for social media, like every year there is something new and I’ve taken the time to sort through many blogs about the potential 2013 social media trends and I’m bring them to you!
Here are the shifts in social media to watch for:
1. A picture IS worth a 1,000 words:
We saw a huge growth in picture story telling. From tumbler to Pinterest, users are being more interactive by posting their life via images. Pinterest will continue to soar because it allows users to collectively use images along with their links to depict their likes. Also a new app called SnapChat is making headway by allowing the user to snap a picture for a friend as a way to chat. You collect points for people taking screenshots and a timer can be set for the duration of the images showcase.
2. Mobile
This really is a given and won’t go away for a while. With the growth of mobile and as the need to be more efficient continues; having everything at our finger tips, expect 2013 to see the rise of mobile over the computer. Most are seeing huge number increases with accessing mobile webpages and apps over computers.
3. A better Facebook for your business
From an article on The Social Media Examiner one blogger is expecting to see premium version offered for Facebook Pages. With content creation and more analytics it will be strictly business focused.
4. Podcasting will make a comeback!
We might see a rise in podcasting this year as more and more businesses are trying to give back and be more interactive with their consumers. It’s all about knowledge and educating the consumer. We’ve become so fast pace that rather than reading about trends, the world, or even how-tos we can now listen. It’s on the go and can be downloaded right to your phones and ipods.
5. Augmented Reality
With the prospective launch of Google glasses this year we will see a huge rise in augmented reality, not that we haven’t already. Mostly games like Ghostbusters Paranormal Blast that launched this year and Google Skyview are taking advantage of this technology. Expect to see Social Media integrated more as A.R advances.
We all know social media isn’t going away anytime soon. It has a powerful voice and it allows our consumers to have a big voice. If you aren’t already taking advantage of these sites, you’re missing out. There are huge benefits to being in the social game and I advise you to take your brand on Facebook or Google+. Be aware of the new up and coming social media and don’t turn your nose up to the change. Understand the the World Wide Web evolves quicker than a Justin Bieber tweet and we need to stay in the loop all the time.
Here’s a great video to sum up the 2012/2013 social media evolution, enjoy!
Great, you now have your Facebook, linkedin, Twitter, Pinterest accounts in place. Fingers on the keyboard and ready to write and hit that submit button. Stop! So now what? Well, you may want to hold off on populating all those accounts. Why, you ask? Well, did you prepare a social brief? How do you know if your audience participates on all the accounts you have signed up for? Have you been monitoring their social media activity on different social communities? If you’re not sure, let’s step back a bit …You develop briefs for print, TV, web, and mobile, so don’t forget to write one for social. I know it can be overwhelming, but if you can create a social strategy that will keep you on point, and you have the talent to help you implement your social accounts, you will become a great social listener and your audience will appreciate it too!
We’ve all heard the phrase, “Content is King”, well before content we need to focus on developing that strategy. This will give you the means and ability to make sense of what you are trying to do, what is the purpose of your social media marketing. By creating a social listening strategy you will understand the importance of “really listening”. In social media, listening is your guide through the continuous online conversations taking place on many social media platforms, being alert and one step ahead, will keep your brand strategy fresh and competitive. Focus on these key steps for success:
1. Who is Your Target Audience(s) and which social platforms to use: Once you have determined who your audience is, it’s imperative to focus on where to engage your audience online. As said earlier, don’t just start opening accounts to social platforms that don’t reflect your brand or your target audience. This could have a negative impact on your marketing campaign and diminish your brand. Research where your audience is already active, capture this data and customize your social media accounts to adapt to your audiences’ socializing habits.
2. Identify the influencers: These are the people who follow, share or friend you. They are more important than the actual volume of traffic. Determining who your influencers are will make all the difference in your listening strategy and ultimately how affectively you have captured the information and affectively communicated with your target audience.
3.What are the keywords and trends in your social world: You want to validate the topics and conversations that matter most to your brand and document them as potential keywords. You then need to determine through social listening if these keywords reflect or resemble the “social speak” that your audience is interested in. Keywords should reflect what’s important to your brand. However, you need to compare your word selection to that of what is being used by your audience. Don’t think traditional marketing here, or specific naming conventions used throughout the industry. Look for real words, used by real people. This approach will help you communicate more successfully with your target audience.
So now that you have your social strategy in place and the talent in place. You can now start selecting your accounts and write content. Make sure you keep it up-to-date and current with specific topics that tie into your brand and relate to your social users…use your customer’s speak, not marketing lingo and always keep it fresh. This will keep your brand on target with your audience…You also need to take a pulse on your brand as it stands today, consistently monitoring social sites that talk about your brand, making sure that your online reputation is strong, active and fresh.
Also, keep in mind that socializing on the Internet is not limited to the traditional social media platforms. Don’t forget about the community blogs, forums and posts, these areas all require your focus and interaction keeping up with conversations across the web to maintain a strong brand presence online and off. Keeping up with what your customers are saying about your product or service will keep you informed and honest about your brand. Yes, this is time consuming, but in the end, the best investment for you to apply, and to keep your brand honest and on target.
Now you are ready to get back to your keyboard and write, and make your Brand a “Social” listener.
Let me know how your social listening strategy has worked for you (do’s / don’ts) and links you might want to share with us pertaining to this topic. Thanks for listening.
Everybody is still talking about Facebook and it doesn’t seem to be stopping anytime soon. Yes, people use Twitter to jib jab… but ultimately you need a home base for online social persona… and an extension of your website.
A fan page is great way to connect with your users and a place to advertise your business, post pictures, videos and connect a variety of your other networks at one central location. But in order to do this effectively, you must have a solid number of followers so you can maintain the momentum of engagement. So how can you go about that?
Create Contests To add value to your fan page you have to ask yourself for what reason are users going to join my page, aside from brand loyalty? You don’t want just to be a gateway for offering resources. A great way to create participation is through offering coupons and contests specifically to Facebook users. This is key in enticing existing fans to engage… and more importantly reach and get consumers to join.
Many stores offer their fans coupons on Facebook that can be used in store, providing an added reason as to why the consumer should join. For retailers, it’s a great mechanism to collect a customer database for future promotions. Coupons require consumers to click the coupon, which re directs them to a page where their contact information is required prior to the coupon being downloaded or sent.
Post Regularly Like Twitter, and various social networking sites you must post regularly in order to attract new fans. In most cases two to three times a day is plenty, you can post more than that … however there is a direct correlation between the number of posts you post and how much time you spend on your page. You can also use the social media management software Hootsuite that can schedule your posts releases, although there’s a school of thought that suggests that fans feel that this is less authentic and isn’t perceived as favourable.
Respond The easiest way to show your Facebook fans that your listening to what they have to say is to simply “like” their response. You could also just write a written response, it’s up to you. Again, being authentic is the best way to blend in with your fan base . Either way you want to show your fans that you pay attention with what they have to say, and stimulate discussion.
Include Surveys One of the best ways to engage your audience is through surveys. People like sharing their opinions. With that in mind why not hold a poll on your page. In order to create discussion its best to stick with open ended questions that people can go on and on about. Make sure you keep people up to date with the results of the survey, again to keep them engaged and wanting more.
What tactics have you found useful on a Facebook page? We want to hear from you!
Is choosing the right tool to create your website a challenge? Depending on your needs and objectives, you could consider a CMS (Content Management System) as it allows you to create, control and manage the content of your web site without any programming knowledge.
There are a variety of open and closed source CMS solutions available for you to choose from. The most common open-sourced options include WordPress, Drupal and Joomla, and closed ones such as Subdreamer, CushyCMS and ExpressionEngine. These tools have a lot of similarities. Hence, it is difficult to decide which one to use.
Here is a summary of the advantages and disadvantages for WordPress, Joomla and Subdreamer.
The core software of WordPress is built by hundreds of community volunteers. Thus, the most prevailing feature of WordPress is that it has thousands of free plug-ins and themes available for users to download.
Key advantages of using WordPress:
– It’s free, helps minimize your cost for start-up business
– Open-source
– It has a huge user database, drives more traffic to your site
– Allows quick and simple integration with other software packages, you can upload content directly to your website with no hassles
– Search engine friendly. I noticed that search engines love WordPress because a lot of websites displaying on the first page of search engines are built with WordPress. This is because WordPress has many outstanding SEO plug-ins available for users to download.
Comparing with the benefits of WordPress, there aren’t many disadvantages for WordPress, if I had to find one, I would say that WordPress has some security issues. Hacking and spamming seemed to exist and there are many unsecured plug-ins that may cause problem to your website, but these issues can be prevented such as disabling the unsecured plug-ins and installing spam prevention tools such as RECAPTCHA.
Joomla is an award-winning CMS. Similar to WordPress, Joomla is good because:
– It’s free and open source
– Has a more simple and user-friendly admin interface than WordPress
– Great for large companies because it allows multiple users to edit the site simultaneously without causing problems
– Supports multi-language sites
Similar to WordPress, Joomla also had many highly customizable themes, templates and web modules available. One of the most prevailing features of Joomla, comparing to WordPress, is that the system itself has lots of readily integrated features (such as polls and user control). There are no additional plug-ins need to be installed, whereas in WordPress, a brand new system only contain the most basic features, all other features have to be added through plug-ins. Hence, I believed that Joomla would be more appropriate for large companies, whereas WordPress would be more suitable for small and medium companies.
Some disadvantages of using Joomla include that it is harder to learn than WordPress and it has less plugins (including free plugins) comparing to WordPress. Making changes on Joomla is not as simple as it is on WordPress because changes often require development support.
Subdreamer is an example of good closed source system that also uses PHP and MySQL database. It is 100% rebrandable, it allows you to white label the CMS. White labeling gives the freedom to re-brand the CMS under your own name. It’s a great way to promote your company. Subdreamer also includes its own discussion forum plugin so that you can integrate your website with forums such as vBulletin, phpBB.
The reason why I list Subdreamer as a solution is because it contains most of the functions open source systems has and it is more reliable and secure than using open-source systems because most of the security issues in the open source system come from the free plug-ins that might contain unknown threats to your website. For Subdreamer, every plug-in is made and under the administrative of the Subdreamer’s development team. Many hacking and spamming from auto-generated programs could be prevented.
A typical Subdreamer CMS cost $99.95 USD. Considering this cost, I assume it will be easier to obtain support when you experience problems since the license purchased also comes with 24-hour real human technical support. However, some of the drawbacks of this system is that it will not be updated as often as the open source system due to its nature of close sourcing, only the developers of Subdreamer can fix the bugs and add features and functionality whereas in a free open source system, everyone could contribute the system.
In the process of selecting a CMS, always remember to a research before you decide to invest time and money in it. The main purpose of a CMS is to create a website that is easy to manage. As long as the CMS fits all of your needs, it will be the right decision.
QR codes are everywhere. 3H utilizes this fast evolving technology for our clients, and for ourselves! A digital marketing consultant provides some good info: what they are, how they work, and where to incorporate them into a company’s marketing plan (see link below).
