by Belinda Lui | Jan 9, 2014 | Latest, Social Media
A Social Strategy is one that every business should implement — given that we’re well into the digital age, it would be a bad business choice to rule out altogether. Given that you do decide to approach the Social Strategy challenge, there are aspects to every platform that you should consider. There isn’t a one-size-fits-all formula to promoting product or services online. So before you do, take a look at these 8 statistics on social media platforms:
To create a successful Social Strategy, consider these 8 statistics on Social Media:
1. THE FASTEST GROWING DEMOGRAPHIC ON TWITTER IS THE 55–64 YEAR AGE BRACKET.
This demographic has grown 79% since 2012. This is especially important to consider since the prevailing idea that social media is “just for teenagers” is clearly no longer the case. It certainly points to the importance of having a solid social media strategy if these age brackets fit into your target demographic.
2. 189 MILLION OF FACEBOOK’S USERS ARE “MOBILE ONLY”
There are probably more users accessing Facebook from their mobile device than you thought. Consider this fact when you’re creating an ad or content and how it might be viewed in this manner. Mobile use generates 30% of Facebook’s ad revenue.
3. YOUTUBE REACHES MORE U.S. ADULTS AGED 18–34 THAN ANY CABLE NETWORK
Did you think TV was the best way to reach the masses? Well if you’re after the 18–34 year old demographic in the U.S., you’ll have more luck reaching them through YouTube. Of course, one video won’t necessarily reach more viewers than a cable network could, but utilizing a platform with such a wide user base makes a lot of sense.
4. EVERY SECOND TWO NEW MEMBERS JOIN LINKEDIN
LinkedIn, the social network for professionals, continues to grow every second. From groups to blogs to job listings, this platform is a rich source of information and conversation for professionals who want to connect to others in their industry.
5. LINKEDIN HAS A LOWER PERCENTAGE OF ACTIVE USERS THAN PINTEREST, GOOGLE+, TWITTER AND FACEBOOK
Although LinkedIn has a fast growing network of new users, they are also less active than their social media counterparts. Consider hosting contests and surveys on sites like Facebook and Twitter and your news-related content for LinkedIn.
6. 93% OF MARKETERS USE SOCIAL MEDIA FOR BUSINESS
There is reportedly only 7% of Marketers that aren’t using Social Media for their business. If you’re a part of that statistic, it might be time to hop on the Social Strategy bandwagon!
7. 25% OF SMARTPHONE OWNERS AGES 18–44 SAY THEY CAN’T RECALL THE LAST TIME THEIR SMARTPHONE WASN’T NEXT TO THEM
This means that at least 25% of smartphone owners are pretty much always connected. You can reach them through various platforms at any time of the day.
8. EVEN THOUGH 62% OF MARKETERS BLOG OR PLAN TO BLOG IN 2014, ONLY 9% OF US MARKETING COMPANIES EMPLOY A FULL-TIME BLOGGER
Blogging is clearly a big focus for marketers who want to take advantage of social media and content marketing. This is great, because blogging for your business has lots of advantages: you can control your company blog, you can set the tone and use it to market your product, share company news or provide interesting information for your customers. With only 9% of marketing companies hiring bloggers full-time, however, the pressure to produce high-quality content consistently will be a lot higher.
(Information from: Fast Company)
by Belinda Lui | Jan 6, 2014 | Latest, Social Media
In a generation of file-sharing, we may find that the lines that separate innocent enjoyment and online piracy to be a bit blurred. First, it was Napster that took a major hit in 2001 when record labels went after the file-sharing giant for copyright infringement that eventually resulted in its bankruptcy. Now Megaupload, a company that started in 2005, was charged for allegedly operating as a business dedicated to copyright infringement in January of 2012. Like YouTube, Megaupload was a website where users could upload videos and share them with friends. Unfortunately, the videos that were uploaded weren’t always legally owned by the users. Megaupload faced many criticisms about online piracy that eventually led to Kim Dotcom, Megaupload’s owner, being arrested.
You can watch Vice‘s mini-documentary on the Megaupload case here:
This controversial case surrounds the argument of whether it is ultimately the service provider or the end-user’s fault. Kim Dotcom argues that it is not the company’s responsibility to monitor and track the activity of its users in its entirety.In his defense, YouTube offers the same service and gets much less slack for the same type of activity. Albeit, YouTube does a mediocre job at monitoring the activity on its site, there is still plenty of copyright infringement happening without any real consequence, it seems.
The topic of online file-sharing has been a tricky one for years. If I’m sharing a song or video with a friend with the sole intention of expression, should it still be considered a crime? It seems clear that when files are shared for the purpose of making money, it is a crime. What if it’s not? At what point does it become illegal? Who is to blame? As a form of Social Media, what should businesses be aware of to avoid criticism in copyright infringement?
In the case of Kim Dotcom and Megaupload, what are your thoughts on how the trial should pan out?
by Belinda Lui | Dec 24, 2013 | Latest, Social Media
If you’re a company that’s looking to hire for Social Media Consulting, there’s a lot to consider prior to engaging with a consultant. Understandably, without a clear understanding of how social media exactly works, hiring on outside source may seem daunting. For starters, and to facilitate proliferation, your consultant must learn how your company works… and what is is all about in terms of products, services and brands. More importantly a sound knowledge of company culture, voice and persona is integral in establishing a social media context. Only then, can one create and deliver a social media strategy to spread ‘social’ throughout your organization.
Social Media Consulting should begin with research, followed by a concise strategy, finally resulting in a transparent and easily understandable analytic report.
But in the meantime, here’s what you should be hearing from your consultant:
“What’s your goal?” Some social media gurus think the big prize is community. That’s a fine start, but for a business, it’s also a means to an end–which is whatever your company’s larger goals are, whether they be sales, brand awareness, or traffic. Your social strategy should not end with the creation of an online conversation.
“Here’s the ROI.” Consultants may tell you that social investments can’t be justified in a quantifiable way. Wrong. The data is out there. If they want you to spend $75,000 on a Foursquare badge, they should explain how that investment will help you reach your goals.
“I don’t care about follower counts.” Companies obsess over how many followers they have, and consultants play to that. But Facebook ads and “Like this page” contests often don’t boost consumer engagement. Rather, you should be courting influencers–trusted insiders with engaged followers (such as bloggers, niche celebrities, or active tweeters), who can help spread your message.
“Facebook and Twitter are only a start.” Consultants should know which platforms are best for your businesses. For example, if you are a fashion designer and your consultant isn’t talking about collage platform Polyvore, they’re doing something wrong.
“Let’s look at data.” Your consultant should find smart ways to interpret data that platforms provide, and track down new data sources as well. They should also identify the best social measurement, management, and listening tools for your company’s needs, so you can look up those data yourself after they’re gone.
“Your website should be social.” Don’t just rely on other platforms. Your consultant should optimize your own site for sharing and data collection. To start, connect to Facebook’s Open Graph and measure social activity–including “likes”–within your domain, in addition to measuring that activity within Facebook itself.
(Information from: Fast Company)
What are some of the success/horror stories of when you’ve worked with social media consulting companies?
by Belinda Lui | Dec 12, 2013 | Latest, Social Media
I’ve written several posts before on what to post, when to post, and how to post – but in this article, I want to discuss where to post. Which, admittedly, is just as important to identify as the other Ws of Social Engagement. Like most marketing efforts, there isn’t just one formula that works across all social platforms.
Noting this, here is an outline of some of the more popular platforms and the type of social engagement content that best suits their demographics:
Facebook:
This is probably the most liberal social platform for businesses in that you can post pictures, video, links, polls, etc. to engage users. Still, the most dominant demographic for this tool are women between the ages of 18-29.
Twitter:
For more detailed tips on increasing Twitter engagement, read my post here. Twitter actually has a more mature community, so the information (or the tone) in which you communicate should be tailored as such. The fastest growing demographic for Twitter are urban residents between the ages of 55-64.
Instagram:
This application wasn’t meant for hefty, wordy content. Instead of uploading a conspicuous sales pitch with a lengthy description, consider posting a well-positioned product in a picturesque setting for optimal impressions. The top demographic for Instagram are women between the ages of 18-29.
Snapchat:
With a younger demographic (13-23 years old) and a shorter attention span (pictures automatically delete after a timed option), businesses have the opportunity to tap into a new, uncharted territory with fast, impressionable images.
Pinterest:
With women in the lead, making up 80% of the demographic on Pinterest and between the ages of 25-34, this is probably one of the most gender-skewed platforms for businesses to consider when advertising a product or service. The same applies to this platform as Instagram: use a captivating image with a strong message and attach a link for interested users.
Having some clarity about the leading demographics and functions of these leading social platforms may help when deciding what, when, how, and where to post for optimal social engagement.
What are some of the creative campaigns you’ve noted that increases social engagement?
by Belinda Lui | Dec 10, 2013 | Latest, Social Media
Social media is an ever-changing world; keeping up with the trends and statistics can be a full-time job on its own. I’ve compiled a list of interesting facts that may help you design a more strategic marketing plan on Twitter: ten tips that will optimize engagement, reach, and your online presence. A lot of what we thought we knew about Twitter has very well changed in 2013. For example, the fastest growing demographic on Twitter is the 55-64 age bracket. That’s not all, though.
Here is a list of 7 statistics that will help you optimize engagement on Twitter:
1. Twitter engagement for brands is 17% higher on weekends
I guess not many people know about this one, because only 19% of brands tweet on the weekends. If you’re trying to encourage your followers to engage with you on Twitter but you don’t want to work over the weekend, you could use the Buffer app to schedule tweets to be sent while you’re having a sleep-in.
2. Tweets with image links get 2x the engagement rate of those without
Just like on Facebook, photos are more engaging for Twitter users.
3. Tweets with less than 100 characters get 17% more engagement
This is another stat that was similar for Facebook. Shorter posts tend to garner more engagement on both platforms. If you’re posting tweets with links, Dan Zarrella’s research shows that 120–130 characters will be your sweet spot.
4. Twitter’s fastest growing demographic is 55-64 year-olds
If you’re looking at growing your audience, you might want to look at new Twitter users, which are most likely in the older age brackets. As Twitter’s user base grows, you’ll have a wider variety of users to target, supposing they’re all part of your market.
5. Tweets with hashtags get 2x more engagement
Having said that, keep the hashtags to a minimum. 1 or 2 will get you 21% more engagement than if you add 3 or more. This could be because hashtags often connect a tweet to a particular topic or Twitter chat that others are following or interested in. Keep appropriate hashtags in mind when posting, especially if engagement is something you’re looking to improve.
6. Twitter users who mostly use a mobile device are 181% more likely to be on Twitter during their commute
When you’re tweeting, think about where your audience is, and what they might be doing. If it’s early in the morning, they might be commuting to the office–this is actually a great time to get them, as they’re probably bored and looking for something interesting to occupy them during this time.
7. Tweets that include links are 86% more likely to be retweeted
Like photos, links appeal to Twitter users. Links, however, are more likely to increase your number of retweets than engagement rate. This is helpful to keep in mind, as you might want to broaden your reach (get more retweets) rather than engage your current followers (increase engagement with photos).
(Information from Buffer)
What are some of your tips on optimizing engagement on Twitter?
