by Jenna Elberson | Dec 30, 2012 | Advertising, Business Success, Latest
The jury is back and the verdict is in, customers are going mobile. We all kind of intuitively knew that was coming, but the reports are now verifying what we already wondered. If your business is not mobile you are missing a whole lot of customers. What do we mean when we say mobile anyway? By mobile we mean that customers are using mobile devices to track down and find businesses, both local and non local businesses. Let’s look at a scenario; customers will use a phone to perform a search for a local business when they are out and about. They will not bother going home and looking in a phone book or even using a desktop computer to find what they are looking for. They will search with mobile and act fast. Of all the searches done for businesses, 9 out of 10 people reported they reached out and contacted the businesses they found. Thos are great odds for the luck business found. If your business cannot be found on local searches then you will be missing out on a lot of people. Get your business on as many local search results as you can. Every major search engine has a local section. Google Local, Bing Local, etc. There are also rate and review sites to be found on like Yelp, AngiesList, and more. The process is not difficult to do, but it should be done post haste to start capturing the online traffic ever going mobile. This infographic will give you an idea of what can be done in terms of online search.
This guest blog was presented by: www.Vistaprint.com
by Jenna Elberson | Dec 26, 2012 | Branding, Business Success
Despite our biological complexity, human beings are surprisingly straightforward and predictable when it comes to emotional reactions. The concept of honor, feelings of goodwill and being beholden to the person or company who gives us something for free is deeply engrained in the human psyche. Smart salespeople and businesses know this and have used it for centuries to close deals.
Promotional products are all around us. When you go to TD Bank for example, a basket of free pens sits on the counter with the bank’s logo printed on the side. The bank knows that this subtle gesture makes the customer feel confident that the bank must be flush with assets. Customers will be more likely to be loyal to the bank, opening new accounts for their children and grandchildren and recommending the bank to friends.
Hugely profitable businesses like pharmaceutical companies provide outside salespeople with promotional products to increase their sales percentages. They give away items such as personalized calendars, desk accessories and coffee mugs so that when it’s time to re-order supplies, the company name and phone number is right there in plain sight.
Extensive marketing studies have proven that businesses can benefit from promotional products. Response rates improve dramatically when potential customers receive free products because the name of the company is better recalled, and a favorable opinion of the company is formed unconsciously. Investing in promotional products is a smart marketing strategy that all businesses can benefit from.
For more information on promotional products look at the informational graphic below:

This graphic was created by Magnets.com, a promotional refrigerator magnet company. Magnets.com is proud to sell items that can boost the business of small and large businesses alike. Click here to learn about Mangets.com.
by Jenna Elberson | Dec 18, 2012 | Branding, Business Success, Social Media
I was asked the other day what a podcast was, and as much as I’m well versed in that area I went back to look up the definition and did some research so that I could better explain what a podcast is. We can’t call it radio station on the Internet anymore as more radio programs are being launch live on the Internet.
So what is a podcast?
Podcasting, or audioblogging as it was first called, arrived on the scene in the 1980s, but became hugely popular between 2002-2008. Even though it’s not as popular now it’s still a main source for talk audio shows. Podcasts can be a great source of knowledge if you’re looking for some blog ideas or to learn how to do something new in the world of marketing. Even still the main reason people still use this tool is to promote their interests and hobbies with round-table discussions. This allows for a lot of open ended discussions and unbiased opinions. This can be a great way to talk and learn about… let’s say Social Media. These Podcast discussions may provide solid strategies on any topic from communications focus to sales focus or client servicing focus. Reaching out and speaking to people that are in the same industry to have the same interests offers a wealth of ideas from like minded people! I use it as a problem solving channel… part of the process to get around an business issue that I have a hard time seeing clear of.
For all my social media need I head over to The Social Media Examiner. They usually have a weekly podcast that goes up!
http://www.socialmediaexaminer.com/category/podcast-episodes/
Regardless of what area of marketing you are in these can always be a great source of knowledge and it’s a fantastic source for content creation. In essence it’s also a content channel that offers up a wealth of ideas for marketing content!
If you have a blog, use it to your advantage. As with any communications channel, it’s a two say street. It is an exceptional way to express your opinions and ideas about the business and marketing arena – used effectively it is also a great tool to showcase your brand. Use it to reach out to your followers and other members of the marketing community to help and educate them on trending topics, new marketing strategies. This adds value to your community and can springboard you to being perceived as an expert.
In marketing, it’s all about the mix. The mix of channels and the way you use those channels are important. Blogging can be great fun and a chance to put your personality into your writing, but the chance to use your actual voice; emotion and enthusiasm to get your point across can be an even better addition to your brand. So how about utilizing a Podcast instead?
by Jenna Elberson | Dec 14, 2012 | Business Success
It’s that time of year again when everyone gets gathered for the Christmas holidays and here at 3H our office is decked out with purple tinsel, wreaths and a big tree full of PURPLE! Whether you celebrate the holiday festivities or not, this is the best time of year for gift giving. With all the hullabaloo (or should I say Hoopla!) over presents, it got me thinking about what I would like for Christmas. I’m always trying to find the most trendy and unique gifts for myself, even though I should be thinking of my family. It doesn’t help either being in the role that I’m in. Everyday I see posts and blogs about the latest trends in technology or coolest toys, making it hard for me to stay focused on gift giving and not gift buying for myself.
So what do you get someone who’s in the marketing field? Well I thought I’d turn this into a fun blog (hopefully) about what cool gifts to get a person in marketing.
Here is my “Marketing’s 12 Days of Christmas” gift giving list.
1. Traditional Books, Digitial Books, ebooks. Being new to marketing I crave for knowledge! Even though a book seems like too simple of a gift… often that’s the best gift. Marketers are always looking for the next trend, or how brands are built…. expanding their knowledge of marketing through books are a great way to do this.
2. Colour me Pantone. For all our designers out there. Did you know you can get their favourite Pantone colour on a iPhone case, mug, notebook, card case holder and more!
3. Hold that card! Regardless of the digital age, with digital printing being so accessible, cards are really in! The #1 thing any business person does when they meet someone is give them their cards… and that is always the first impression. It goes without saying, making sure the card you offer up needs to be pristine… what better way to protect business cards then with a cardholder. There are sooo many cool ones out there… funky, stylish, hip, humorous, conservative, design-y….
4. Say it’s me with personality! Who says writing on paper is out-dated? I know so few people are doing the writing on paper approach, but it’s that very fact that makes it a great gift. A personalized note initialized or named stationary adds a nice touch and is sure to be remembered.
5. Kitchen Design. For Graphic Designers these Photoshop Editor Magnets are way cool to have on your fridge to frame pictures. It looks just like the Photoshop layout!
6. The gift that keeps on showing up throughout the year! Besides books there’s added benefits to getting monthly marketing trends and how-tos from a magazine, like Marketing Magazine and better yet, they get to thank you every time it shows up!
7. Gadget my world! I carry my smart phone everywhere, even to bed! So if they are like me and in social media, getting a cool gadget attachment is a great option. For example, recycled speakers or if they love posting pictures on Facebook and Instagram, a camera lens attachment that allows for better optical zoom or effects like a fish eye lens.
8. Download your world.Whether it’s for movies on the iPad or songs for the iPhone, everyone is sure to love an iTunes gift card. A simple gift for pretty much anyone. This can be great to download apps that will help with time management or keeping in touch with clients.
10. Get a mini! I’m not talking about the car. Keeping connected is very important to us and the new iPad mini can be of great use. Especially when we’re on the go at conferences or on business trips.
11. Bag it! Having a stylish bag to keep laptops and important documents in is simply a “must have” when traveling to and from the office…. or any where else for that matter. Whether it’s one with lots of compartments, leather or handmade it will surely make a difference when traveling.
12. Make a statement. With the speed of business we are constantly on the go… and that increases the chances of bumping into things or worse… dropping our much loved computer on the floor. You can find tons of different sleeves… one that is just right for that “someone” special. Our computers are an extension of our persona, so having a sleeve that speaks to their personality is a bonus!
Regardless of what you get your family and friends this year enjoy the time spent with them and from the 3H family have a safe and happy holidays!
Have other gift giving suggestions? Let me know in the comments below!
by Jenna Elberson | Dec 12, 2012 | Business Success, Social Media
How often have you heard, or said yourself “Google It”. Google has changed the way we socialize, the way we interact. It has made us become a generation of immediacy. No matter where you are, or who you’re with, when conversations turn into topics that facts, figures, dates, information is required, the it’s the norm nowadays to say, “Google It”. No longer do we need to wait for the library to open its doors or call up a friend “savant”. It has become so much part of our everyday cultured and is in our everyday vocabulary… the word googling is even in the Webster’s dictionary! Needless to say, Google has fast become the ‘go to’ company for knowledge and advanced technology and with the launch of Google Glasses and Google Fibe, it has become nearly impossible to escape its vast empire.
When Google launched Google+, I thought this would be the social media site to sweep Facebook from under the rug and reign in as the new “King of Social Media”. With all of the great new features that could easily top those of Facebook’s I had no idea there would be a lack of momentum even with everyone on the “Google Fan” craze.

Suffice to say that the audience for Google+ is completely different from that of Facebook. They are loyal to their brand and what they love. When you delve into the realm of Google+ you have to pull yourself away from thinking it’s like “Facebook”. It’s not. Google+ is more people focused not brand focused. Google is trying to keep this social media platform as human as possible.
Google+ with it’s 500 million users still remains today in my humble opinion, a big contender on the social media battlefront. If your brand or business hasn’t engaged in the Google+ platform yet, there’s a lot of you’re missing out on. Here are some reasons why you should invest time into getting your brand/business on Google+.
1. The big one: Being Found. With all the searching going on, it’s important to get found. It may be self-serving but the importance of Google+ for SEO is pretty obvious…. simply because, well Google owns it! This alone should be enough of a reason for you to take advantage and be part of Google+. If you’re still not convinced, try this: if you already have a Google+ page, Google your company name and see if it comes up close enough to first search result. The advantages of this are self explanatory… for your brand and for your customers.
2. Google+ supports the use of hash tags. Recognizing the importance of trending, Google+ supports the Twitter way of classifying via hash tags. This way you can hit trending terms that are relevant for your business quicker. In our business hash tag examples would include: #marketing, #branding and #socialmedia or, #design. Like Twitter, trending topics that you participate in will see an increase in followers.
3. Carving out Communities. The Google Community allows the user to become part of a community that they are interested in and get daily posts about that topic. So for example if you have a health product, you can become a member of a Health and Wellness community and make posts that will be specific to that group of people. It’s not just your followers or fans you’re targeting too it’s a whole new spectrum of potential consumers that have defined one aspect of their psychographic profile that reflects the specific niche that is your market definition.
4. Google owns Google+. Yes, I’ve already said that, but thing about the total integration potential your business might benefit from. Starting with Gmail, Google Calendar, Google maps… all these properties are all at your fingers tips to use along with all the other Google+ features. This can be helpful and seamless when setting up an event for your company or a product launch.
5. Google Hangouts! As an avid nerd this is my favourite feature. It’s great for businesses to have a round table discuss from a far. For people who have a passion for a product, gathering them up to discuss the product and what they would like to see provides an awesome opportunity to get honest feedback and real consumer insights. A perfect example to utilize this feature would be a weekly virtual book hangout. If your brand pushes out books or your company has an ebook set up a hangout to discuss the content of the book and new book ideas. This allows you to be closer to your audience and interact with them instead of just commenting on a status they posted.
Just remember Rome wasn’t built in a day, so expecting that your growth or reach on Google+ will grown exponentially quickly isn’t realistic. Unlike Facebook you get the chance to be more interactive in new ways with your followers, help them see your brand/company is focused on THEM and you’re steadfast in working with them to help you and your brand/company improve for them. Over time your ROI will be worth the effort you put into Google+ and the attention you give to your audience as well.