by Miriam Hara | Oct 9, 2012 | Advertising, Business Success, Creative, Design
Sparking creativity or what is most commonly referred to as brainstorming, when you’re alone is far more difficult than when you’re within a group. The onus is all on you. You can’t pass the reins to anyone else and passively listen. Nor can you follow or jump on someone else’s thought train (as I often call it) to move an idea forward.
I equate ‘Lone Brainstorming’ to Meditating. You need to find your happy place, a place that will set you up to make it easy for you to meditate. In my case, my happy place is my personalized HUGE Black sketchbook which one of my colleagues (thanks Gloria!) gave me as a Birthday Present.
When I open this book, it’s my mind’s cue that I need to be calm and patient with myself so I can start the idea concept generation (ideation). There are many brainstorming techniques out there. There is no right way or wrong way of brainstorming, but it’s important to find techniques that work for you.
Prior to sitting down to meet a creative challenge, as a brainstorming strategy it is necessary to get all the information required to provide a solution. This means reading briefs or provided Powerpoint presentations, if available, doing store checks, understanding the space in which the brand lives (investigating the industry) via the internet or whatever other means, checking out the competition and researching the target market (niche, psychographics, demographics). Armed with all the background, you’ll be on firmer ground when you start.
In the 24 years of being a Creative Instigator (!), I have found the following steps have enabled me to streamline my conceptual thinking and provide me with a loose structure that allows me to… well, think freely!
Be specific. It’s key to set the parameters before you start. This allows you to focus and ready your mind to work efficiently, providing you with a sifting mechanism for the ideas you will generate. Just like doing the prep work, it’s really important to define the mandate to stay close to the marketing or creative challenge.
See the big picture. Don’t get caught up on the details. That often stifles creativity and you start getting so wrapped up in the minutia. Don’t worry about the details, if an idea has validity then the details will often take care of themselves with a tweak here and there.
Make a time commitment. If you give your brain a challenge, you need to stay with it. The key here is remaining focused for 90 minutes, a solution often appears!
Take strategic detours. I can’t emphasize enough the value of allowing your mind to wander strategically! It’s an art that takes time to develop but the importance of having creative freedom in generating creative solutions within specifics can’t be touted enough. This is what makes any brainstorming session efficient. When flying solo it’s important to:
- Follow the connections: This is conceptualizing at its finest. Make mind maps, word maps or doodle maps… whatever is most comfortable for you. And follow them where they lead. It replaces the team of creative minds that you don’t have sitting around the table with you.
- Dare to fail: Go onto a path that may or may not lead to a dead end. It’s not important at this juncture to have a particular destination. It’s about taking the journey to discover what’s around the corner. Often the sidetrack will lead you to a better place!
Take five or a lay-over: And don’t think about it. You need time to digest. Occupy your mind with something else, like creating a meal, taking a walk, going to a museum or even reading. It’s not an old wives’ tale when they say “sleep on it”. The creative mind is exceptional! I have often found the next day leads me to a better solution than I had thought.
Don’t sell yourself short. It’s easy, especially for creative types when left on their own to often doubt that they can find the solution. Without a creative team around you providing you with a comfort zone and a way out, it’s easy to get overwhelmed. So don’t! Rid yourself of all these comprising thoughts, and just set yourself to the task at hand… awesome conceptual solutions for your clients… it works every time!
by Miriam Hara | Sep 28, 2012 | Advertising, Branding, Business Success, Social Media
Or I should say, “Grow Brand Grow!” I often say that I see a Brand in terms of a life – it’s a natural! We speak of Brands as having a product life cycle, we speak of their maturity and we carefully have to nurture them.
In the height of social brand awareness, in today’s communications sphere, the concept of Brand as a living being has never been more true. Not only does Brand have to have a consistent presence through visual media, but it now has to have a consistent brand voice throughout it’s consistent platforms.
In the era of fast turnaround, communications technology is easy to fall into the momentum of constant change. It’s easy to react rather than reflect, assume rather than do research and actually know. We’ve gravitated from too much research and analysis to no research and quick fix strategies that fail in the long term. Don’t get me wrong, for tactics such as promotions and campaigns, quick analytical reference is fantastic to allow for tweaking and changing details. Although, from a Brand strategy and Brand development perspective, changing quickly is often not optimal. If Brand is not resonating with your audience, then quickly changing the tone and approach might not be the answer. But I digress.
The real subject of this post is to speak about Brands and Brand Evolution. Evolving Brands in today’s world can be a minefield. It’s important to be consistent with tone and voice, but also engage and add value. Prior to social media, Brands had to maintain a steady course in how they visually presented themselves to their audience and how they spoke to them through broadcast channels.
Today, the spectrum of Brand Personality has been broadened substantially: thanks to Facebook, LinkedIn, Pinterest and Twitter, to name only a few. It’s not about presenting Brand in a one way flow. Today interaction is key. Traditional channels of advertising, or rather, as I like to term it classic advertising channels may still set the tone but new channels of advertising and engagement build intimacy with the audience. It is because of this intimacy that a Brand’s evolution pace is quickened. This challenges corporations and businesses to “engage” their Brand while having the ability to hold their position and evolve almost each and every day – while staying the course.
Working on Brand marketing as we do – being as close to the Brands that we work on and with – we tend to forget that our audience is not as intimate with our Brand, regardless of the new engagement channel. We are closer to our audiences than ever before, but still, they need a little more time to get to know it. Resisting the temptation to change it, to add to it is the hardest part of branding – even in today’s world.
by Lindsay Sleightholm | Sep 25, 2012 | Advertising, Branding, Business Success, Creative, Design
So you’ve created a brand… What was once just a nugget of an idea has been researched, developed, designed and finally brought to life. The result of all that hard work is a complete identity that will embody all the values of your product or service. Now it’s time to release that new brand into the market for whom it was created. Time to pop open the bubbly and celebrate? Well, not just yet. Before you unleash your brand into the consumer world, there’s one more important step you need to take to ensure its success: you need to provide it with proper brand guidelines to steer it in the right direction. What are brand guidelines? Brand guidelines are a detailed outline of a brand’s essence, explaining everything from brand positioning to visual identity. They will form a document that will act as a reference tool of standards. In other words, they’re an “owner’s manual” for your brand. The standards given in brand guidelines provide direction in times of potential branding mishaps – say, for instance, an inappropriate use of a logo, which would result in inaccurate brand representation. Basically, it all boils down to consistency. The role of brand guidelines is to keep a brand consistent within its identity, and a consistent identity aids strength of brand. Is there any room for maneuvering? Of course. Consistency is the key to the strength of a brand’s identity, but that doesn’t mean there shouldn’t be a little leeway allowed for. Overzealous guidelines will only serve to box your brand into a corner. If guidelines are too restrictive – simply “insert photo here” – the brand won’t be able to thrive. It must be given room to breathe within its guidelines. And the creative team working with the brand should be able to convey effective messaging, without having to check their brains at the door. Know your guidelines
What’s important to remember is that a vested interest into the inner workings of your brand needs to be present at onset. Unlike the one you use for your car, this owner’s manual isn’t just something to consult when malfunctions arise. Instead, you need to ensure everyone working with the brand understands its identity, values, culture and how it communicates to its market. Brand guidelines should not only be made available at all times, but also clearly understood and referred to often. Brand guideline must-haves
- Brand definition: A clear definition of the brand should include all aspects regarding brand positioning, brand voice and brand management.
- Logo, icon and positioning statement applications: After the brand has been defined, it then requires having a complete illustration of the brand’s logo(s) and their components as part of the visual identity.
- Colour palette: The colours associated with the brand’s visual identity make up its palette. All colour values must be indicated in their various conversions for all forms of media.
- Identity restrictions: Unacceptable identity logo usage needs to be detailed in diagram form.
- Identity sizing and clearance: Minimum sizing and a measurement for logo clear space needs to be indicated.
- Identity typography: All typefaces, their sizes and weights as well as any typesetting requirements should be outlined.
- Trademarking: Any trademarks or legal lines that need to be present on graphic material, need to be stated.
- Brand visuals: Visual elements including photography and graphics associated with the brand need to be shown.
- Sample identity usage: Examples of acceptable advertising, promotion materials or signage while adhering to brand guidelines help to solidify requirements.
Anyone who has assisted in creating a brand knows the importance of brand guidelines. Successful branding starts with a clear identity and guidelines that promote consistency in its use yet allows for brand growth. In turn, the brand can thrive and build in value. The role of effective brand guidelines is essential to keeping your brand on the track to success. How much weight do you put on brand guidelines?
by Miriam Hara | Sep 24, 2012 | Advertising, Business Success, Creative, Design
Just how expensive is do it yourself marketing? In an age where technology has everything accessible to pretty much everyone the question begs to be asked… is this smart or not… and how costly is it? Today business owners can create their own logos, tagline statements, ads and websites all on their own. But like everything else in life, you have ask yourself… just because you can… should you? Just like speaking English doesn’t necessarily make you a writer, knowing software such as Photoshop or InDesign doesn’t make you a designer and understanding your market doesn’t make you a “creative thinker”.
Many businesses, B2B, B2C, retail or service proudly give out their business cards or show off their website with “I did it myself” attitude. This always surprises me. Businesses who hire carpenters, electricians or decorators to do up their offices, or even pay extra in rent to be at the right location, will skimp on designing a proper logo, establish a proper tagline and develop a proper site. What is it about the creative part of the Marketing field that makes business people think that it’s just an optional expense when establishing a business? What’s the point of having a website if it isn’t user friendly or it isn’t optimized for user experience so when people actually get to your site they get to access the information that they require effortlessly? How about the copy – if your site isn’t written properly for your target, and more importantly, if the copy written doesn’t take into account keywords for ranking optimization what’s the point of having the site up anyway? Isn’t the whole purpose of having a website to inform and get found on Google in order to call or come to your store?
I once went to a spa that charged me $175 for a 1 hour massage and then gave me a brochure with all their services. The brochure was a mess! Not only was it poorly designed, but it was riddled with typos… words were cut off and even the folding of the brochure was uneven. I felt that charging that much for a massage, the least that the spa should have done is offer their customers a brochure that has the same “upscale” feeling as their pricing! It left me with the feeling that they didn’t want to go that extra mile to sell me… to convince me that they were worth those extra dollars. In this case, good enough just wasn’t.
Most people wouldn’t even consider doing major repairs or transformations to their homes. I too can swing a hammer… most times I even hit the nail. And sawing a 2×4 piece of wood shouldn’t be too complicated, at least I don’t think so… just don’t ask me to saw a right angle! I’ll get it just about right, but not quite. Ask yourself this – if every time you walk into the kitchen and see the work that you did yourself, that isn’t just so… can you live with it?
Contrary to home improvements, the creative part of Business Marketing isn’t something that you can or should ‘live with’. First of all, it isn’t just you living with it… it’s your potential clients and customers that will be subject to it. Designers, writers, and professional marketers don’t just know how to use the tools… they know how to think marketing… they know strategy and market assessment. They do their homework for your business, looking at the competition, evaluating the market, understanding your business. Each of these professional designations (writer, marketer or designer) think in a process to determine the best way to market your business or brand, visually and cohesively… dare I say strategically?
I do understand that designing a logo, developing a tagline and creating a website can get expensive and ultimately it is an expense. But ask yourself how expensive is it to get it all wrong? To ruin your business’ first impression? Or not have the desired result from your website? Before you throw your hands up in the air and tell designers and writers how expensive they are, think of how expensive it would be not to have your business seen in the best light possible, or be found? Sometimes $1 spent poorly is a lot more costly then $1000 spent wisely.
by Saara Jafari | Sep 21, 2012 | Advertising, Business Success
How many times have we heard ourselves and those around us complain about how there never seems to be enough time? And how often have we walked down an aisle in a grocery store and gotten overwhelmed by lines and choices of products? The answer would be ‘countless times’. Then why is it that advertisers often, in their rush to spend their marketing/advertising budgets often fail to understand what exactly they are competing with before formulating the message they want to communicate to the buyer.
While it is simple to define ‘competitors’ as those whom you are competing with, it would be naïve to limit the scope to only include products or businesses in the same category. Today’s lifestyle is often the major competitor. With the increasing tendency of multitasking and quick fixes, where cost of living is sky rocketing, and people are working more than one job or longer hours, people place a greater value on the little time they have left to spend with their families, friends and personal development.
What does this mean to marketers? It means there are only a few seconds in a day, for companies, to get consumers’ attention and how they reach out to consumers is equally significant. According to a research conducted by McKinsey in Europe, 54% of the respondent base went online to collect information before making a purchase. This means companies should have a stronger and mindful online presence, whether it’s through digital advertising or social media. It’s important to streamline your websites and have engaging topics of discussions on your social media sites and user-friendly navigation to assist consumers in getting the information they want effortlessly…. And quickly.
Information overload is a definite competing factor and should be recognized and analysed when trying to get consumers’ attention. Whatever it is you have to say, say it well and say it fast. Be sure that what you are claiming to offer is relevant to your consumer’s need.
It’s imperative to understand consumer buying behaviour before developing your communication strategy. This is what you need to know:
- know what they think, how they feel, who influences them, what drives them to buy that product and at what time,
- what makes them pick up the one brand as opposed to the others,
- when and where are they most receptive to actually listen to what you are trying to say,
Here are a few tips to make sure that your point gets across and sticks!
Do not ramble. You have to be focussed. You need to be concise.
Be catchy. There is enough serious stuff going on in the world. Don’t be afraid of a little cleverness, a little colour, a little music, a little positive emotion.
Keep it light. People like funny. If your brand puts that smile on their faces, they will remember you. Your job is partially done if they remember you fondly, and have positive emotional associations with your brand.
It goes without saying, of course, that your product should deliver on what it promises… marketing 101. No amount of cleverness or humour can make up for a brand that doesn’t deliver on its promise. Actually, you’ll tick off your consumers even more because they’ve taken out the time that they could have used else where to engage with your brand … only to be disappointed. But if you convey your promise of satisfaction and deliverance of benefits in a simple, light and humorous way, and deliver…you’ll definitely stand out.
You need to get inside their heads and step into their shoes to know how they think, how they process all the information bombarding them from everywhere. You need to understand this in order to break through all the clutter sucking up all their time. After all, that’s what advertising should do, gain share of mind and top of mind.
Please share your comments. We’d love to hear what you have to say.
by cassandr | Sep 13, 2012 | Advertising, Branding, Business Success, Interactive, Social Media
Everybody is still talking about Facebook and it doesn’t seem to be stopping anytime soon. Yes, people use Twitter to jib jab… but ultimately you need a home base for online social persona… and an extension of your website.
A fan page is great way to connect with your users and a place to advertise your business, post pictures, videos and connect a variety of your other networks at one central location. But in order to do this effectively, you must have a solid number of followers so you can maintain the momentum of engagement. So how can you go about that?
Create Contests
To add value to your fan page you have to ask yourself for what reason are users going to join my page, aside from brand loyalty? You don’t want just to be a gateway for offering resources. A great way to create participation is through offering coupons and contests specifically to Facebook users. This is key in enticing existing fans to engage… and more importantly reach and get consumers to join.
Many stores offer their fans coupons on Facebook that can be used in store, providing an added reason as to why the consumer should join. For retailers, it’s a great mechanism to collect a customer database for future promotions. Coupons require consumers to click the coupon, which re directs them to a page where their contact information is required prior to the coupon being downloaded or sent.
Post Regularly
Like Twitter, and various social networking sites you must post regularly in order to attract new fans. In most cases two to three times a day is plenty, you can post more than that … however there is a direct correlation between the number of posts you post and how much time you spend on your page. You can also use the social media management software Hootsuite that can schedule your posts releases, although there’s a school of thought that suggests that fans feel that this is less authentic and isn’t perceived as favourable.
Respond
The easiest way to show your Facebook fans that your listening to what they have to say is to simply “like” their response. You could also just write a written response, it’s up to you. Again, being authentic is the best way to blend in with your fan base . Either way you want to show your fans that you pay attention with what they have to say, and stimulate discussion.
Include Surveys
One of the best ways to engage your audience is through surveys. People like sharing their opinions. With that in mind why not hold a poll on your page. In order to create discussion its best to stick with open ended questions that people can go on and on about. Make sure you keep people up to date with the results of the survey, again to keep them engaged and wanting more.
What tactics have you found useful on a Facebook page? We want to hear from you!
When I open this book, it’s my mind’s cue that I need to be calm and patient with myself so I can start the idea concept generation (ideation). There are many brainstorming techniques out there. There is no right way or wrong way of brainstorming, but it’s important to find techniques that work for you.