by cassandr | Sep 13, 2012 | Advertising, Branding, Business Success, Interactive, Social Media
Everybody is still talking about Facebook and it doesn’t seem to be stopping anytime soon. Yes, people use Twitter to jib jab… but ultimately you need a home base for online social persona… and an extension of your website.
A fan page is great way to connect with your users and a place to advertise your business, post pictures, videos and connect a variety of your other networks at one central location. But in order to do this effectively, you must have a solid number of followers so you can maintain the momentum of engagement. So how can you go about that?
Create Contests
To add value to your fan page you have to ask yourself for what reason are users going to join my page, aside from brand loyalty? You don’t want just to be a gateway for offering resources. A great way to create participation is through offering coupons and contests specifically to Facebook users. This is key in enticing existing fans to engage… and more importantly reach and get consumers to join.
Many stores offer their fans coupons on Facebook that can be used in store, providing an added reason as to why the consumer should join. For retailers, it’s a great mechanism to collect a customer database for future promotions. Coupons require consumers to click the coupon, which re directs them to a page where their contact information is required prior to the coupon being downloaded or sent.
Post Regularly
Like Twitter, and various social networking sites you must post regularly in order to attract new fans. In most cases two to three times a day is plenty, you can post more than that … however there is a direct correlation between the number of posts you post and how much time you spend on your page. You can also use the social media management software Hootsuite that can schedule your posts releases, although there’s a school of thought that suggests that fans feel that this is less authentic and isn’t perceived as favourable.
Respond
The easiest way to show your Facebook fans that your listening to what they have to say is to simply “like” their response. You could also just write a written response, it’s up to you. Again, being authentic is the best way to blend in with your fan base . Either way you want to show your fans that you pay attention with what they have to say, and stimulate discussion.
Include Surveys
One of the best ways to engage your audience is through surveys. People like sharing their opinions. With that in mind why not hold a poll on your page. In order to create discussion its best to stick with open ended questions that people can go on and on about. Make sure you keep people up to date with the results of the survey, again to keep them engaged and wanting more.
What tactics have you found useful on a Facebook page? We want to hear from you!
by cassandr | Sep 7, 2012 | Advertising, Branding, Business Success, Interactive, Social Media
In today’s day and age there are tons and thousands of blogs and growing. So how do you drive traffic to your blog? This is the million-dollar question that everyone asks.
Many people think that all you need is a catchy title about a popular topic, add in some popular search engine keywords and there you have it.
Well, it’s not that simple. Below are a few tips in building traffic to your blog.
Before getting started let’s begin stating the two basic reasons as to why regular readers follow blogs. Firstly, useful information is key in attaining followers and secondly highly engaging entertainment. If your blog substantially lacks either one of these don’t expect to get many followers because you won’t. You will need a different approach and a lot more brainstorming before reaching the next stage of building traffic.
Another key element in building traffic is you must be an expert in the particular topic you are talking about. There’s no sense in writing a blog if there’s no main focus. If too many unrelated topics are posted you will likely have an audience that will be very fragmented.
If your blog lacks expertise you’re just calling for trouble so, don’t expect to have an audience at all. But most importantly, have a focused direction.
If your blog offers valuable information, has a key focus then continue reading on about the tips and tricks of building traffic to your website.
1. Write Posts That People Will Want To Read
This sounds like a no brainer, but you would be surprised how many people forget to provide headlines and copy that will be interesting to your audience. If you write posts that the reader will find interesting they will likely come back and visit your blog regularly. That is only if you write often and regularly.
2. Use Twitter, Facebook and Google+ to Share Your Posts & Find New Connections
All three social networks attract a vast range of internet users around the world.
These networks which also be referred as “content distributors” meaning they can help you spread the word about your blog. Taking advantage of putting these networks will surely lead you on the path to success. Here’s how!
- Firstly, if you’re not already registered on these accounts I suggest you do so.
- Make sure you fill as much of these profiles as you can otherwise they will not look credible.
- Remember to connect with users on these sites whom already share a professional relationship, and begin following industry luminaries, and influencers.
- Share content with your peers especially anything that you feel is interesting enough to possibly go viral.
3. Optimize Your Posts for Search Engines
It is important when writing blog posts that you remember to optimize your pages for search engines to find them. I can’t stress this enough but you must include relevant keywords. A rule of thumb is to not overload your post with too many keywords or words that have not relevancy with what your talking about.
4. Tag Your Posts
It takes literally a few seconds to do yet people still don’t spend the time doing so. Adding tags to your blog posts is worth the time in terms of building additional traffic to your blog. They’re also key to helping readers find your blog when they are specifically searching for a topic, and can be easily picked up by search engines.
There are plenty other tips and tricks for building traffic to your blog. These four tips mentioned above are simply a good place to start and by no means the only ones. The blogging world is constantly changing and if you want to get to the top you must continue to read up on these trends.
How do you build traffic for your blog?
by cassandr | Sep 5, 2012 | Branding, Business Success, Interactive, Social Media
Have you ever wondered how to tell a real account from a fake account? The tricks they use, and the game they play? Well you’re not alone.
Unfortunately many fake Twitter accounts pop up everyday, some harder to spot than others.
The downside to fake followers for brands is significant. The number of followers a brand has becomes irrelevant if the followers are fake. Measuring social media is already a difficult process, but once you throw in accounts that add no value other than a number it becomes even more difficult.
How do you truly measure social media success if a brand gets nothing in return from its Twitter followers?
StatusPeople is an App that is a social media management tool that can easily help businesses and brands track their social media communities and if they are real or not. Over 150,000 people have used the Fakers App to find out what the quality of their followers is.
Barring the use of any Faker App, here are some online do-it-yourself identity checks to help you spot the fakers, right off the bat:
1) Style and Personality
Before following a Twitter account make sure to do a quick review of their biography. It is also very important to check out their tweets and the daily conversations they engage in. This can easily display the style and personality of the individual you want to follow.
2) Huge Amount Following, Small Amount of Followers
This is a pretty self-explanatory indication if an account is fake. If an account is following thousands, while only a few are following back, this is more than likely a fake account. One of the first things to check is if they truly work for a specific company; you could possibly expect to see other employees following them.
3) The Follow/ Unfollow Game
Have you ever had someone follow you on Twitter and then unfollow when you don’t follow back? Some people do this in order to have a positive ratio of followers to follows. These types of accounts wait a couple days for you to follow them, and then unfollow the people they recently followed. They continue and repeat the process until they have the desired number of followers.
4) No or Very Few Photo Uploads
Many fake accounts do not post many or any photos at all. Fake accounts typically have pictures of different people; this gives the illusion that this is in fact a real person.
5) More Than 50 Tweets a Day
Many fake accounts use services that provide them with automated tweets. These accounts do not target their tweets nor do they write there own content. In other words, they just let the software do all the work and send out as many spammy messages as possible.
Fake Twitter followers negatively affect both consumers and brands; brands in particular should remember quality is always better than quantity.
How do you use your Twitter followers to enhance your business strategy?
by cassie | Aug 24, 2012 | Advertising, Branding, Business Success, Interactive, Social Media
Every marketing campaign starts off with two things: a brand and a target audience. Determining a target audience used to be fairly simple; marketers looked at demographics and psychographics and determined which groups would be most responsive to the brand.
Who: is your target market made up of males or females? How old are they? Are they married or single?
Where: where do they live? What country? Are they in the country, suburbs or city?
What: what are their interests? What time of day is best to reach them? What is it about the brand’s persona that connects with them?
Why: why is the brand appealing? Why does the target audience need the product or service?
How: how can a brand’s product or service benefit the target audience?
Fundamentally the process for determining target audiences hasn’t changed, marketers still ask those questions. However, what has changed is how specific target audiences can get.
Psychographics are becoming increasingly important as niche marketing is becoming more of a common practice.
Brands that serve a niche market need to pay attention to psychographics in particular. Already having a smaller number of people in their target audience, these brands need to ensure that the connection they do create is a strong one.
It used to be that males 18-25 and who live alone was a target audience. Seems kind of broad doesn’t it? It is possible to narrow down the target audience even more and it’s largely due to social media.
Social media has made it possible for anyone to be a publisher or a writer. If an individual is dissatisfied with the lack of discourse on their interests, there is little stopping them from starting a blog or an online magazine. That’s where marketers need be looking to determine their target audience.
With the vast amount of resources available at marketer’s fingertips, it is possible to include more variables in the target audience. Instead of targeting males 18-25, who live alone and don’t cook, they can target males 18-25, who live alone in an exact neighbourhood and who don’t like vegetables.
For agencies, this can mean greater efficiency and better results for the brands. While the “blanket approach” of placing ads in all outlets that cover a particular topic can be successful in some cases; increased exposure does drive sales, it runs the risk of being too generic and lacking the details that speak directly to the target audience.
For niche marketing and its specific target audiences to be successful, marketers need to use the fine details to grab the attention of the members of the target audience, speak to them directly and build a strong relationship that will be maintained over time.
With niche marketing ads are just the beginning. As previously mentioned there are blogs, online magazines and digital media, but then there are also social media platforms and forums. Marketers need to be monitoring online conversation and see how people are speaking about brands and products. In doing so marketers can better position brands and products to align with the feelings and perspectives of the target audience, again developing a stronger connection.
Integrating psychographics and multiple variables when identifying a target audience helps drive sales through developing brand loyalty, as opposed to attracting a large amount of one-time buyers.
How specific do you get when identifying target audiences? How do you determine which variables to include?
by cassie | Aug 21, 2012 | Advertising, Branding, Business Success, Interactive, Social Media
Social Media change…what else is new!
The only constant in life is change, and this seems especially true in terms of social media. It seems as if every other day there is a new platform that is coming into vogue and those that have been around awhile are changing to keep up. Once you finally learn how to leverage networks like Facebook, Twitter and LinkedIn, they change the next day.
Let’s take a look at some recent social media changes:
Klout has altered its scoring system to include “moments.” Moments are posts that have generated activity. Through moments users can see what action was taken, who did it and what network it happened on. In similar fashion to Facebook, Klout is also including insights, which allows users to have a better idea of their influence by allowing them to view data quickly and simply.
LinkedIn has changed its user interface. The homepage now features a more modern design as well as incorporating more visuals in the updates stream. Additionally, updates and posts can now be organized and viewed by what is most relevant, not that which is most recent.
Twitter has taken its promotional tweets one step further with targeted tweets. Targeted tweets allow advertisers to send tweets to specific audiences without tweeting to all of a brand’s followers. Advertisers using targeted tweets can segment by location, devices and platforms.
Facebook is following in the footsteps of Twitter by testing promoted posts. Promoted posts allow ads to show in the news feeds of all members regardless if the user has liked the brand page or if they have friends who have liked the brand page.
The question remains, are these changes necessary and useful or just annoying?
As with any change, there are going to be positive and negative aspects.
The best instances of change come out of necessity. In the case of Klout, there were many critics voicing opinions about whether the score is truly accurate and even questioning how the score is determined.
Klout’s response was to try to develop a better user understanding through its new features. Whether it will silence the naysayers remains to be seen.
Facebook is also a good example of necessary social media change. One of its largest competitors was offering a way to reach more people, so they are testing a similar approach to stay relevant.
This particular case has huge potential for brands and advertisers. Facebook already offers ads, but they are small and cast off to the side of the page. Promoted posts will bring the content onto the news feeds of users, giving it more space and attention.
These changes have the potential to transform the way those specific platforms are used and to open new ways for marketers to engage with their audiences. These changes show that the platforms are listening to their users and work to serve a purpose.
Change for change’s sake is not necessarily good. Facebook is notorious for changing their user interface and often times the reasoning behind the change is not clear. LinkedIn is the most recent platform to alter its appearance and one could question why the now and if it was even necessary.
Changes, such as those mentioned, can seem superficial and can lead to “user rage.” With the speed of technology and the amount of platforms out there, users can easily become overwhelmed. It takes time, a precious commodity they don’t have, to learn and adjust to a new interface and many initially resent being forced to make the change. It goes against the “if it ain’t broke don’t fix it” mentality.
Change has the potential to bring about great things, so long as it serves a purpose and people are willing to accept it. How do you feel about the recent changes in the social media landscape?
by cassie | Aug 17, 2012 | Advertising, Branding, Business Success, Creative, Design, Social Media
The rise of social media has brought about many advantages: instantaneous and constant communication; the humanization of brands and stronger relationships with customers.
However, it all comes at a price, mainly the diminishing attention span of users. Social media creates a constant feed of information virtually 24/7, resulting in people spending less time engaged in your content – if they even read it at all.
So how does one make sure that not only does important information reach the intended audience, but that it also gets absorbed?
It’s funny how everything old is new. Social Media content has taken “a page” from traditional print. Remember how newspapers were very rudimentary in layout and content was “the star”, making for a very text heavy presentation. Well, here we are once again.
Social media is becoming increasingly more visual and that means if you want your content to be read, you need to make it visually appealing.
Moving away from being text heavy, Twitter has a limit on the number of characters a message can have as well as allowing for postings of photos. After all a picture is worth a thousand words! Taking that adage to the max is Instagram, a photo-sharing platform in which users take photos, apply a filter and share it to their other social media accounts. Then there’s Pinterest, a virtual pin board that allows users to “pin” photos of things they find interesting and share with others for inspiration.
Making numbers and dry data interesting is easier said than done. One way do that is to use infographics. Infographics are visual representations of data and yes, they too have been around for a long time, just not called as such. Chances are you’ve used infographics long before venturing into social media. Maps, diagrams and charts are all examples.
So why now are infographics gaining popularity?
First of all, with the rise of social media, people don’t want to dig to find the relevant information. Infographics can streamline what needs to be known in a concise and easy to read manner. At the risk of repeating myself, the attention span of audiences is lessening by the second!
Secondly, infographics can take information that, while important, might be boring and transform it into something that is eye catching and visually appealing. With a whole spectrum of symbols, characters and colours to use, what once was boring can be made fun. By using those elements, the creator of the infographic not only catches the eye of the reader, but directs them where to look, helping ensure the information is read.
For example
This is an infographic taken from www.timeout.com. It provides interesting stats on the Olympic and Paralympic games through recognizable symbols, colours and limited text. If the information were presented written in a black and white article, people might not care, but through the use of infograhpics the information has suddenly become quirky and worth a second look.
How can brands leverage infographics to their benefit?
Brands can use infographics to tell their story. Through statistical graphs and charts brands can show how the brand has grown and the direction in which it is evolving.
Brands can also use infographics to assist in developing or establishing a persona. The images, characters and colours used will all have connotations and those choices directly reflect the brand.
Lastly, brands need to put their infographics out into the world. The whole point is to make the information easy to understand and absorb quickly, making it ideal for sharing. Being easy to read and understand, visually appealing and fun are all characteristics that help generate engagement and propel brands. The greater the impression an infographic makes on a reader, the greater the likelihood of the reader sharing it with others on social media networks such as Twitter, Facebook and Pinterest– that’s what social media is all about after all.
Just like having a brand and not advertising it…. It doesn’t matter how great an infographic is, if it’s not posted to social media, it’s not worth anything.
What has your experience with infographics been? Do you think they are here to stay or a fleeting trend?
