by Miriam Hara | May 21, 2013 | Advertising, Branding, Business Success, Latest, Miriamisms
We’ve all read it and heard it… over 50% of business start ups fail in the first 5 years. There’s a number of reasons why that happens. Rather dwelling on the negative, I rather look at the inverse and say 50% of business that do start up, are in fact, still around after 5 years. Why is that so? From my perspective, having started up a business start up 25 years ago, there are a few must-do philosophies that can be attributed to business success and longevity. Here are a few visual biz-isms from 3 ebooks published last year: Marketing Understood, Branding Understood and Social Media Understood.
Establish your definition of success before you start.
Objectives provide you with the measurement of success
Add Value.
Price becomes an issue at the absence of value
Take care of your clients, customers, audience, community.
What’s in it for them
Good enough… never is.
Raise the bar…everyday.
Don’t wink in the dark…you’re the only one who will know what you’re doing. Communicate!
Talk to your target!
You’re intimate with your business. Your consumers aren’t.
Know your audience.
You don’t know it all.
Don’t rely on conventional wisdom.
Deadlines aren’t elastic!
Mark your calendar.
Complacency in business means death.
Keep Current.
Believe in what you are creating.
Stay true.
Business in general: Are you just interested or committed?
Be wildly, passionately in love with what you do!
Be realistic.
Don’t over promise and under deliver.
Be passionate, not emotional.
It’s business. It’s not personal.
Businesses need to evolve.
Enable growth.
Business is hard work.
Business Work Out Routine.
If you would like to have all the biz-isms, you can download them here.
by Lisa Wedmann | May 14, 2013 | Business Success, Latest
It always amazes me how many start up companies and entrepreneurs operate without a marketing plan. You wouldn’t head out to a destination without at least which direction you are heading or more to the point, input the address on a GPS so you can get there in the most timely way. The purpose of a marketing plan is to articulate where you need to be and define the measurement of success for your business. It provides you with the forum to focus on your business, on your competition, on the current market trends. In short, it makes you do the homework you need to do to get a clear and concise understanding of all the roads and road blocks that will lead to your business’ success…. before you start your engine and put your car into drive.
No matter what size, or type, or whether you are offering a product or a service this “road map” will prove to be invaluable when decisions need to be made. You have a great product or service and you are anxious for everyone to know about it and you want to just get out there and start selling. STOP. Do you have a plan? Do you know when you get there? It always amazes me how many start up companies and entrepreneurs operate without a marketing plan.
In the not so recent past many businesses, start ups, retailers and b2b companies felt that any marketing initiatives were well beyond their reach. To have any impact on their audience, a lot of dollars were needed. Enter Social Media, and businesses everywhere are getting into the “marketing” of their businesses. Which is absolutely wonderful! In today’s business landscape, businesses are all embarking on the Social Media… some with little or no understanding of the true time cost of doing it properly. But I digress,that’s another blog for another time.
Jumping on the band wagon without a clear definition of your value proposition and your unique selling point is dangerous. Equally dangerous is not defining your businesses brand voice, brand tone and brand personality. This is where a marketing plan comes in. The purpose of a marketing plan is to map out the direction of where you need to be… and define the measurement of success for your business… it is essentially this “destination point” which will prove to be invaluable when decisions need to be made.
In this “road map” you need to determine your strategy, identify your priorities and then build out your tactics from there. Start by identifying who your target market is. Define as much as you can: age, sex, profession or career, income level, level of educational attainment and geographic location…. and go farther. Define your target markets likes and dislikes, habits, hobbies. This is the age of niche marketing!
Clearly define your business and set reasonable quantifiable objectives. It’s important to be honest. Don’t set yourself up for failure…be aware of the potential hazards before you start…and when detours happen along the way, your marketing plan will provide you with a solid base to switch gears and turn to an alternative road to get you where you are going… to success!
by Lisa Wedmann | May 10, 2013 | Advertising, Business Success, Creative, Latest, Miriamisms, Social Media
In today’s fast paced, social media world, staying on top of projects and timelines and time management can be a challenge. A HUGE time management challenge. Clients today expect more, in less time. So how do we manage our time, in this fast paced world, without feeling like we are constantly behind and playing catch up?
At 3H, we understand this all to well. We are a boutique agency, with a small, eclectic team. This allows us to be nimble, and turn projects around quickly. On the flip side, we can get swamped quickly…unless we manage ourselves, our clients and our time very carefully. So how do we do this, and continue to turn out first class product?
Make a list – and check it twice! Yes, it can take time to do this. But the time spent on this saves us in the long run. Whether it’s a a critical path or a social media calendar, it’s always vital to take the time and plan it out. Share it with all of your team, so everyone knows what is happening. When we need to juggle projects, having these deadlines and plans at our finger tips is a lifesaver!
Organize! Monday morning, lay out the plan for your week. List weekly tasks, than daily tasks. Each morning review the list and make a note of the 3 priorities for the day.
Communicate! Talk with your clients AND your team. A good leader knows they are only as good as their team and supports their team to do the best job. Their job is to support them to get the work done. Talk with them regularly about how they are doing and feeling, what is going on. At 3H, we have daily, YES daily, production meetings. Sometimes they are 10 minutes, sometimes 30 minutes. The whole team knows what is happening with each project. Problems are discussed and solutions found, together.
Clear the inbox! Your inbox can fill up quickly. A few regular habits will help keep it manageable. When an email arrives, take care of it right away – reply, forward or file it. Take the action and clear it out of your inbox. If you are waiting for an answer on something, leave it in the inbox as a reminder that it needs to be completed. At the end of everyday, take the last 5 to 10 minutes to open and sort all email: what’s completed, what’s done, what needs to be done. This is the start of the next day’s to list.
Delegate. Somet
imes it’s impossible to complete all your tasks on your own. Ask for help. This simple action can keep you from feeling bogged down and keep you on track and organized. Plus, it will build the confidence of your team, and help them to take ownership for projects.
Start a task. Finish a finish. I know this sounds simple, but in the multi-tasking era, how often do we start something, only to haven another emergency come up – and then we take a phone call. While multi-tasking is the norm today, it can lead to unfinished task and projects. It’s important to set time aside everyday to work on tasks and projects.
Finally, and most importantly, be flexible. On the drop of a dime, things can change. It’s important to go with the flow, ask for help, get all the facts and keep moving forward.
When I follow these tips, and stay on top of things, that allows me to be fluid and go with the flow.
How do you manage your time? Do you have any tips to share?
by Stephanie Fasulo | May 3, 2013 | Advertising, Branding, Business Success, Creative, Interactive, Latest, Social Media
So you have an idea for a social media campaign, and you’re thinking of all the millions of people you’re going to attract using Twitter, a blog or Facebook – it’s so exciting! But hold on one second, you have to ask yourself the easy questions first to be guarantee long-term success. Product vs. store branding online have obvious similarities but need to be managed differently.
Product branding online and store branding online are similar because both need to reach a specific audience, tailored especially to the individual needs and wants of the company and/or client. A product can have a fan base and followers who will support a social media presence just the same as a store ( i.e. grocery stores, furniture stores, hair salons, or retail outlets ). Product and Store branding have the same goals when trying to target specific audiences.
Content
The content for products and stores, obviously tailored to the social media strategy, can fall under similar categories and actually intertwine between lifestyle, health and beauty, healthy eating, environmental facts or fashion tips.
Ex. Ikea Canada Stores vs. Organic Make-Up Brushes.
Environmental ideas (gardening DIY idea above) on Ikea Canada’s Facebook page and the organic makeup brush products both can share similar content because they are targeting people who support the ideas, beliefs and culture of the brand they’re promoting online. With this said, both products and stores need to keep a pulse and a keen eye for the market, what’s current and trending. Both will pull in great results with these similar online branding strategies.
Products go out; customers come in.
But there are some differences between product and store branding and they’re worth remembering. The first, and most important, is a store online presence should come from the location itself. The store is a place where clients can see what’s going on, learn about in-store promotions and, with luck, be enticed enough to visit through social media efforts.
Products can be sent out, given to customers through a blog. This way online visitors can get what you’re selling right in their hands. However, with store branding you need followers and supporters to come in and see your store, see the products on your shelves and experience the service you provide. That should be taken into consideration when branding online for the greatest success. Do it right and reap the rewards!
by Miriam Hara | Apr 30, 2013 | Advertising, Latest, Social Media
Most people know about social media and its distinct ability to help advertisers get out their messages. Unfortunately, as the rapid pace of the social media technology keeps evolving, it’s no wonder that advertisers can’t keep up on the latest and greatest… and how best to get these messages across. Keeping up with the speed of change is all consuming, but a necessity. You only have to look to Facebook and LinkedIn, and how they are constantly evolving their presentation, adding features, removing features, monetizing their applications. It is obvious that computers help get advertisers messages out to people, but when, where and how people receive this information is vital to the success of a brand and product.
The Smartphone gives advertisers the ability to operate in real-time and in niche marketing. This is key on so many levels when launching campaigns, opening a retail outlet and getting brand attention when it matters most… when consumers want or need to make the purchase. The generation of technology that is being launched today is user-friendly technology, all geared toward making the consumer aware of their entire surroundings. Consumers are given information on their favorite coffee shop, new products, like unique electronics, as well as restaurants, and nightclubs…and advertisers need and want to tap into this.
Kindles, iPads, notebooks, and other hand-held devices can display amazing graphics, and play outstanding videos that make content jump off the web and into the thoughts and minds of the consumer when they are looking for it… and therein lies the beauty of technology!
With up-to-date technology advertisers can adopt marketing – tech platforms, target multiple consumers across many technologies, being able to harness real-time data. Using various technologies one can measure growth and performance of your product.
The Internet itself is an ever-changing format for advertisers to promote their products. The downside to this is consumers can compare prices even as they shop. A store may lose a customer’s entire shopping purchase because the store does not stock a particular item. A brand may lose a consumer at any time in the buying cycle. People purchase new products and services together via technology, with their set critera whether it be a lower price, or a new feature… or colour!
Imagine for a moment that we are back in the days of MadMan, where ideas have to be written or typed. That pictures can only be created by hand, and presentations were not given by means of PowerPoint. And, the only way to get out your content was by the television, newspaper, magazines, or an insurmountable amount of flyers. Not to mention the gift we have given back to Mother-Earth by not using nearly as many paper products. Technology has made it a game changer for advertising.
Since one can use advertising in real-time, compared to how it was done in the past the targeting demographics as well as psychographic has not only become accessible but has become a science.
Technology, with the use of PVRs has allowed us to skip commercials on television, so that advertisements are obscured. Amazingly enough, a study posted in The Economist shows that the Brand name does get observed.
Hitting the key audience is paramount for launching your advertising campaign. Information gathered by using social media, researching and gauging the public reaction could be make or break a product. By using technology one can track one’s product, to see where, it was bought, how it was bought, when it was bought, and who bought it. Advertisers can go as far as understanding what made them purchase… through the use of AB testing, and multiple targeted offers.
Advertisers Beware: Technology has allowed marketing and advertising to have limitless applications. It has pushed the envelope, and it will no doubt keep pushing it with newer and newer technology… are you ready?
