by Miriam Hara | May 27, 2013 | Advertising, Business Success, Latest
Twenty five years ago when I started 3H Communications , the specialty question always came up. This was one main hurdle to constantly overcome. We are lucky to say, 25 years later, we specialize in a multitude of industries because we positioned ourselves as a marketing specialty agency. With that in mind, marketing is our specialty; the industry is only the playground.
It is our business to bring relevant and forward thinking to any project we undertake, whether it be branding, packaging, web design, advertising campaigns or corporate communications. And for all industries. Variety is key to a growing company, and getting caught in a silo of expertise can sometimes kill business, and new business, quicker than a negative tweet.
When I mention specialty agency, I don’t mean specialized as in digital agencies. This, in my opinion is not a specialty agency…it’s a channel. As I have said before modern agencies have to have classic techniques and a well-integrated digital front. Gone is the traditional media versus new media. The new media is now traditional. It’s part of every plan. It is important for your team to be creative, flexible and have a solid research base. The only limit is the one your set for your business. More than ever having a holistic approach is fundamental to success for business.
The specialty I refer to specifically in this post, is industry-specific – such as pharmaceuticals, food, retail, financial or apparel. My belief is that the more exposure an agency has to a variety of industries and mandates, the better equipped they are in exceeding objectives via creative thought and design articulation.
Before any specialized agency became specialized, they had to learn and understand the industry. At that point, they probably challenged the “norm”, By being too specialized, too niche, specialty agencies have a wealth of knowledge in one industry… and they risk becoming to complacent. They understand the issues that the industry is faced with, and its limitations…. and they stopped challenging because they did that already, and it didn’t work, or it wasn’t accepted. Not a good thing… especially in the marketing industry! .Agencies that are too steeped in one industry will begin to get a single/narrow focus, and creativity could be slighted.
If your agency constantly exercises in different terrains, you are flexing different muscles, working different cells…constantly learning The result? A strong marketing agency willing to be different, willing NOT to accept the norm…not just challenging it, but working within the limitations to exceed beyond the expected.
by Stephanie Fasulo | May 23, 2013 | Business Success, Latest, Social Media, Uncategorized
If you decide to take your company online you’re joining a community of teachers, learners, explorers, and open-minded people who are trying new marketing communications tools that are changing every day. Just this week alone I received numerous emails about my analytics on Facebook changing… yet again. The most frustrating change Facebook Analytics did was remove the Social Reach reference when monitoring Facebook Ads, in the Full Report mode ! Working around this new development, I was still able to find the necessary metrics I needed, in a less efficient way… a needless to say, a tad more stressful! This got me wondering on how any of us can keep up with our work while the platforms we work on everyday change so often!
Don’t get we wrong, I totally accept that being in social media, it’s what we signed up for, this diverse, ever-changing, community of social people. But how do we keep it up when there are so many other priorities in the day-to-day business of doing? Rather than depending on email updates or announcements, there are a few ways we can deal with the ever evolving ground of social media. Based on your brand’s vision and more importantly, goals that you establish, here are a few alternatives in how you can manage your social media initiatives. Picking the right one for your business will make the difference between how well you navigate the many transitions that are sure to come!
Hire someone: Hiring a designated person to handle your company’s social media specifically regardless of company size is that you can maintain a steady, unwavering pulse on social media and all the changes that happen so often. You can start off my hiring a part-time full-time person. This will allow the person to get a read on the business culture and brand voice so that they can communicate effectively.
Outsource: Like everything else in business, if you outsource to your social media initiatives to the right partner, your social media becomes their priority…and seeing that they are in the business of social media, they not only have a pulse on the changes, but they are the at the forefront of the changes and their potential impact on your business’ social initiatives. More care would have to be taken to ensure that the business culture and voice is portrayed consistently.
DIY: . I’m not saying not to do it yourself! You can be successful if you immerse yourself. You just have to know that you need to be involved with the image and online brand being shared all over the world every minute of every day. If your company is small, it can be fun and exciting to do it yourself because you can see your fan base and community build…in real time! You have to ask yourself though… is the time you are taking to do it yourself, taking you away from “your real job”…and thus short-changing the business goals?
Don’t get involved: Let’s face it, there’s always those who jump in with both feet…that would be the early adopters. And then there are those that really take a long time to get on board…and that would be the slow movers. In some cases, there are those that don’t ever get on board! I ‘m not sure if that’s even an option in today’s marketing and business landscape. After all, social media isn’t just Facebook…it’s LinkedIn, Google+, Twitter, Pinterest, MosiacHub, Reddit,Social Media Today and GuestBlog…to name a few.
If you are reading this right now you are already apart of the social media community where we all learn from each other. If there is a problem, challenge or question, online communicators… we social communicators don’t have to go very far for answers. Social Media has made us pioneers of sorts and we are all part of the same community, constantly learning and reaching out…and in fact keeping up with social media!
by Miriam Hara | May 21, 2013 | Advertising, Branding, Business Success, Latest, Miriamisms
We’ve all read it and heard it… over 50% of business start ups fail in the first 5 years. There’s a number of reasons why that happens. Rather dwelling on the negative, I rather look at the inverse and say 50% of business that do start up, are in fact, still around after 5 years. Why is that so? From my perspective, having started up a business start up 25 years ago, there are a few must-do philosophies that can be attributed to business success and longevity. Here are a few visual biz-isms from 3 ebooks published last year: Marketing Understood, Branding Understood and Social Media Understood.
Establish your definition of success before you start.
Objectives provide you with the measurement of success
Add Value.
Price becomes an issue at the absence of value
Take care of your clients, customers, audience, community.
What’s in it for them
Good enough… never is.
Raise the bar…everyday.
Don’t wink in the dark…you’re the only one who will know what you’re doing. Communicate!
Talk to your target!
You’re intimate with your business. Your consumers aren’t.
Know your audience.
You don’t know it all.
Don’t rely on conventional wisdom.
Deadlines aren’t elastic!
Mark your calendar.
Complacency in business means death.
Keep Current.
Believe in what you are creating.
Stay true.
Business in general: Are you just interested or committed?
Be wildly, passionately in love with what you do!
Be realistic.
Don’t over promise and under deliver.
Be passionate, not emotional.
It’s business. It’s not personal.
Businesses need to evolve.
Enable growth.
Business is hard work.
Business Work Out Routine.
If you would like to have all the biz-isms, you can download them here.
by Lisa Wedmann | May 10, 2013 | Advertising, Business Success, Creative, Latest, Miriamisms, Social Media
In today’s fast paced, social media world, staying on top of projects and timelines and time management can be a challenge. A HUGE time management challenge. Clients today expect more, in less time. So how do we manage our time, in this fast paced world, without feeling like we are constantly behind and playing catch up?
At 3H, we understand this all to well. We are a boutique agency, with a small, eclectic team. This allows us to be nimble, and turn projects around quickly. On the flip side, we can get swamped quickly…unless we manage ourselves, our clients and our time very carefully. So how do we do this, and continue to turn out first class product?
Make a list – and check it twice! Yes, it can take time to do this. But the time spent on this saves us in the long run. Whether it’s a a critical path or a social media calendar, it’s always vital to take the time and plan it out. Share it with all of your team, so everyone knows what is happening. When we need to juggle projects, having these deadlines and plans at our finger tips is a lifesaver!
Organize! Monday morning, lay out the plan for your week. List weekly tasks, than daily tasks. Each morning review the list and make a note of the 3 priorities for the day.
Communicate! Talk with your clients AND your team. A good leader knows they are only as good as their team and supports their team to do the best job. Their job is to support them to get the work done. Talk with them regularly about how they are doing and feeling, what is going on. At 3H, we have daily, YES daily, production meetings. Sometimes they are 10 minutes, sometimes 30 minutes. The whole team knows what is happening with each project. Problems are discussed and solutions found, together.
Clear the inbox! Your inbox can fill up quickly. A few regular habits will help keep it manageable. When an email arrives, take care of it right away – reply, forward or file it. Take the action and clear it out of your inbox. If you are waiting for an answer on something, leave it in the inbox as a reminder that it needs to be completed. At the end of everyday, take the last 5 to 10 minutes to open and sort all email: what’s completed, what’s done, what needs to be done. This is the start of the next day’s to list.
Delegate. Somet
imes it’s impossible to complete all your tasks on your own. Ask for help. This simple action can keep you from feeling bogged down and keep you on track and organized. Plus, it will build the confidence of your team, and help them to take ownership for projects.
Start a task. Finish a finish. I know this sounds simple, but in the multi-tasking era, how often do we start something, only to haven another emergency come up – and then we take a phone call. While multi-tasking is the norm today, it can lead to unfinished task and projects. It’s important to set time aside everyday to work on tasks and projects.
Finally, and most importantly, be flexible. On the drop of a dime, things can change. It’s important to go with the flow, ask for help, get all the facts and keep moving forward.
When I follow these tips, and stay on top of things, that allows me to be fluid and go with the flow.
How do you manage your time? Do you have any tips to share?
by Stephanie Fasulo | May 9, 2013 | Advertising, Interactive, Latest, Social Media
Pinterest is a virtual tool that provides an extraordinary sharing platform like no other. 3H has a Pinterest account where we dedicate boards to our pins about useful business to business content. Our strategy is to engage and inspire followers, business-related or not, and give an insight to the marketing, advertising and social media world from our perspective. We recently updated our 3rd eBook “Social Media Understood” with a board of 38 pins of tips and tricks for building an online brand. There are some really awe-inspiring quotes… and I’d like to share some with you here and if you like the sample, you’ll check out the rest right here!: http://pinterest.com/3hcomm/social-media-understood/
#5/38 Niche is where it’s at: This is the most important benefit and feature of the Social Media channel. Social Media is truly all a about finding your niche…and building your community…no matter how big or small. If you want to push a product or idea you’ve got to speak the same language as your customers and online fans. When you find your grove, don’t leave it – build on it.
#13/38 Social Media is not a popularity contest. As much as we all want thousands of followers, it doesn’t mean anything if you’re not connecting with your audience and building solid relationships. A twitter account boasting 10,000 followers may not be able to engage all 10,000 in the way that a smaller account of 500 followers can. It’s about engagement and influence. It should always be about quality, not quantity. You want to make sure people are actually listening to you, reading and reacting to your content. Great content breeds followers.
2/38 Get out there. This is a great one: Get out there!! Don’t be afraid to learn as you do. If you wait to learn about it all, you’ll never jump in…. or out! Don’t just tweet and post and expect results – you need to do your research, find bloggers, influencers and jump into the social-sphere of communication. Be different, stand out and reach a curious audience with a positive tone and an up-to-date experience. And oh…by the way, this is my way of getting out there!
There are great and easy pointers in our eBook “Social Media Understood” and we invite you to look it up on our Pinterest account.
Happy posting!
