by Miriam Hara | Dec 28, 2023 | Branding, Creative, Marketing
It’s that time of year again…when we look back and reflect on the year we’ve just experienced. And one true and tried tradition is the word of the year…or should I say words of the year. Each year, Merriam-Webster Dictionary and the Oxford University uncover the Word of the Year. In 2023, Merriam-Webster crowned “Authentic,” while Oxford University bestowed its honour upon “Rizz.” These two words may seem worlds apart, but understanding their nuances can be a game-changer in the realm of marketing and branding.
Authentic: Merriam-Webster’s Word of the Year
I can attest to the fact that the word “Authentic” has undoubtedly been very prevalent in marketing as a buzz word. I for one, use it a lot!…I believe I even wrote a blog about it! This doesn’t take away for its importance or significance. It’s a good word. It is a word that speaks to the hearts of those seeking genuine experiences in our every evolving and social world. It is all about sincerity, truthfulness, and a deep connection to one’s true self. When we sprinkle a little “Authentic” magic into the world of marketing and branding, something remarkable happens.
When a brand is authentic, it’s wearing being open and honest about its reason of being, its services, and values. Gen X, Gen Y and yes, even Generation Alpha, demand authenticity in the brands they engage with. They want to know that the companies they support are not just about the profitability and shareholder value… in fact, I’ll go so far as to say that they don’t care about that. They want to support brands that keep their promises and stay true to their ‘shared’ values. Today’s generations tend to gravitate toward brands that are candid about their practices, and they’re more likely to become brand ambassadors spreading the word to friends and family. Authenticity isn’t just a passing fad; it’s the foundation of a brand’s long-term success and covetted reputation.
Why Authenticity Matters: Why It’s Important
Building Trust: Authentic brands are like trust magnets. When consumers perceive a brand as the real deal, they’re more likely to trust its products and services.
Creating Loyalty: Authenticity isn’t just a one-time thing; it’s a recipe for customer loyalty. When people connect with a brand on a personal level, they tend to become repeat customers.
Word of Mouth: Authenticity fuels the rumour mill—in a good way! Happy customers become brand ambassadors, recommending authentic brands to others. Positive word-of-mouth marketing can send a brand soaring.
Long-Term Success: Brands that prioritize authenticity are often in it for the long haul. Authenticity is not a passing; it’s the North Star guiding a brand’s identity.
Differentiation: In the crowded marketplace, authenticity becomes your secret weapon. It’s what sets your brand apart from all others. Authenticity goes beyond product features; it’s your brand’s DNA.
Authenticity in Action: Dove
When we talk about authenticity, it’s hard not to mention Dove’s “Real Beauty” campaign. II would venture to say it was the first real authentic branding campaign way back when. Dove dared to challenge conventional beauty standards and celebrated body positivity. Their commitment to featuring real people in their ads, without any retouching, has struck a chord with consumers seeking authenticity in the beauty industry.
Rizz: Oxford University’s Word of the Year
Switching gears, let’s talk about Oxford University’s Word of the Year for 2023. This year, drumroll, please… it’s “Rizz.” So what is “Rizz”? It’s the Internet slang term that went viral on YouTube and the TikTok universe. The word is all about style, charm, and the irresistible ability to attract romantic or even steamy attention. In simpler terms, “rizz” means having magnetic charm that makes you a magnet for romantic or sexual interest. In the ever-changing landscape of language it’s very reflective of the in crowd and up and coming generations.
Why “Rizz” Matters: Why It’s Needed
WIth branding in 2024… having “Rizz” is a must and here’s how you can ‘work’ it.
Creating Appeal: Brands can sprinkle some “Rizz” to become more appealing to their target audience. Having that unique charm or charisma in branding draws in audiences with irresistible allure.
Differentiation: “Rizz” is the secret sauce for standing out in a crowded market. Brands that exude a certain “je ne sais quoi” (attractiveness) can shine brighter and capture the attention of consumers.
Building Emotional Connections: “Rizz” can foster and build emotional connections with customers. Consumers sensing a special allure with a brand are more likely to form strong, positive emotional bonds.
Consumer Engagement: When you infuse “Rizz” (style and cache) into marketing and branding strategies, people are just more naturally drawn to those brands, and they’re more likely to interact and engage with such brands.
Exemplifying “Rizz”: Apple
Without a doubt, Apple has mastered the art of creating a seamless “Rizz” experience. Apple products, from iPhones to MacBooks and Apple Watches, sync effortlessly, seamlessly bridging the real and digital worlds. Features like Apple Pay and the App Store further blur the lines between the physical and digital realms. And let’s not forget their packaging—it’s a thing of beauty and joy!
Whether your brand strives for being “Authentic”, or exudes that much coveted “Rizz” either can work wonders in marketing and branding. Both not only create appeal and differentiation which is needed in today’s cluttered market… they also forge deep and emotional connections with all audiences. The mainstay in marketing is understanding the ever-evolving landscape in which brands need to dominant. That includes the shift and changes of language and cultural trends. That’s the only way for brands to stay relevant and strike the right chord with their intended audiences.
What are your thoughts on these words of the year…and do you agree?
by Miriam Hara | Oct 26, 2023 | Advertising, Agency, Branding, Marketing
Brands that are setting themselves up for big wins are the ones bringing something new to the table, armed with their brand courage.
Breakthrough brands find themselves perched precariously at the precipices of greatness, poised to redefine leadership in their own segment, market and industry. It is very exhilarating, looking at all the possibilities and un-tapped potential. These are brands offering distinctive solutions, daring to challenge the status quo, and shattering the glass ceiling of mediocrity that shrouds the market, irrespective of category or industry. They’re standing out and aiming high, no matter what industry they’re in. But here’s the kicker – having a standout product is just step one.
So what comes next?
It’s about stepping up and leading with courage in every move. Imagine rolling out fresh, exciting ideas and initiatives that set a brand apart. It’s really about having the guts to not only blaze a trail, but to continuously stand out from the norm, day in and day out..with each and every step that is taken.
Just because brands aren’t breakthrough, doesn’t mean they need to check out their brand courage at the door – they’ve got to step up too! They need a brave approach in everything they do. Every ad, social media post, and campaign needs to go the extra mile to stand out among competitors. Brands constantly need to make noise and be seen!
Bravery in marketing isn’t a “nice-to-have”, it’s a necessity. And it doesn’t stop at having a top-notch product. What makes the difference is the willingness to explore, innovate, and keep things fresh.
Brands, whether breakthrough or within the norm, are being challenged to step out of the shadows of mediocrity and forge their identity. They must be brave enough to be different, to stand apart in a world cluttered with the noise of competitors. The courage to actively take the lead, to be seen apart, to challenge and redefine the tried and true – this is the core essence of being brave in marketing. All brands have an equal shot to make a mark. It’s about having the courage to be different and lead the pack.
Calculating the risk
Being brave is more than taking risks – it’s about making informed decisions and really getting the market and the audience. It’s about building lasting connections and telling stories that resonate with people and stick to them.
The brave brands are the ones that stick around in people’s minds. They’re trendsetters and leaders. In a world full of noise, they’re the ones people tune into to and remember! Every message sent out, be it an ad or a tweet, has to show that bravery. It’s about pushing limits and making a lasting impact. Time to own that spot in the market and shine!
Brands that dare to be brave are the ones that etch their names in the minds and hearts of consumers. They are the ones who redefine norms, set trends, and lead the market. Whether you’re a groundbreaking brand or a regular one, bravery in marketing is key.
So,let me ask you – Is your brand the one that turns heads and stays remembered? Please share your stories of courage here. I would love to hear them!
by Miriam Hara | Oct 20, 2023 | Advertising, Branding, Communications, Marketing
With over 40 years in marketing—and 35 of those at the creative core of 3H Communications—I’ve learned that while we often speak about brand positioning and essence, the “how” sometimes slips through the cracks. In the dynamic world of campaigns and boardroom brainstorms, it’s easy to fixate on what our brand should be and lose sight of how to genuinely bring it to life…. how to actually get there.
Branding Consistency: The Overlooked Pillar
Think about those iconic brands out there. They didn’t just happen overnight. They stayed true, they remained consistent. If there’s one thing I can drill down into from all these years, it’s this: branding thrives on consistency.I’ve got this analogy I love to use, one my team often rolls their eyes at (but they’ve come to love it, I swear). I call it the Bucket Principle.
Think of branding as a bucket. Every campaign, every tweet, every handshake is a drop in that bucket. The goal? Fill that bucket to the brim, till it spills over, becoming unmistakably yours.
But here’s what I’ve seen time and again: brands trying to fill more than one bucket at a time… even when budgets can’t support it! Maybe it’s the excitement of a new idea or the fear of missing out, but before their first bucket is full, they’re onto the next. And what happens? None of the buckets truly fill up. It’s like trying to tell a story with multiple versions at the same time —everyone gets a different take on the story!
One Voice, One Message
Every piece of marketing should resonate with a unified tone and message. It’s about consistently pouring into that one bucket, ensuring every effort amplifies the brand.
Looking back on all the rollercoaster highs and lows, this simple truth remains rock solid…consistency pays off. Whether you are a basement start up or a major corporate brand that is about to launch, those who understand the power of a single, consistent message will stand out and stand tall. They’ve steadily poured into their chosen bucket, ensuring their brand’s voice resonates distinctly.
Final Thought…
So, as you carve out your path in the ever clutter world of branding, always keep that singular bucket in mind. Remember why consistency matters. Resist the temptation to juggle too much, spreading yourself too thin, too soon. Stick with it, and slowly but surely, your brand will make its mark, etching its place in your audience’s minds
What I have come to appreciate is while the world of branding might change, the need for a consistent voice remains paramount. Embrace your story, and the world will lean in to listen.
by Miriam Hara | Sep 27, 2023 | Agency, Branding, Marketing
I know, it’s an awkward stated headline, but I wrote it that way intentionally because it clarifies the point. In business we often hear the term ‘logo’ used interchangeably with ‘brand’. However, while these 2 terms are inextricably linked, they are not synonymous. A brand is so much more than its logo. It encompasses the persona, essence, and positioning of a brand. While brand logos play a significant role in a brand’s identity, “a logo does not a brand make’.
Case in point: When you see a bitten apple logo, you instantly think of Apple. But is it just the logo that resonates with you? It’s the association of innovation, sleek and minimalistic design, superior quality, and a certain lifestyle that comes to mind. This total experience is the brand.
The Brand Beyond the Logo
A brand is the sum of all experiences, feelings, and perceptions a customer has with your company. It’s your company’s personality and character, the promises you make and keep, the values you uphold, and the way you communicate with the world.
Let’s talk Coca-Cola: Their brand is not just about their unique logo or signature red and white colour scheme. It’s about happiness, togetherness, refreshing moments, and universal appeal. Coca-Cola has consistently positioned itself as more than a beverage company – it sells an experience, a feeling. Their ads, marketing campaigns, social responsibilities, and even the tone of their communications, all resonate with this brand essence. And I must point out that it’s the evolution of its brand essence. Coca Cola has been around for a long time.
Logos – Part of the Larger Whole
A logo, while essential, is only a visual representation that triggers recognition for a brand. It’s like the cover of a book that invites you to dive deeper into the story – the story is the brand itself.
Okay, I can’t talk about logos without bringing up Nike‘s famous ‘swoosh’ logo. The simple, fluid design symbolizes motion and speed, fitting for a brand that outfits athletes. But Nike’s brand goes beyond the logo. The Nike brand is about motivation, aspiration, performance, and breaking barriers. The tagline “Just Do It” echoes this sentiment and has driven association of that sentiment right into the swoosh.
The Persona, Essence, and Positioning
Creating a successful brand involves establishing a strong brand persona, essence, and positioning. The brand persona is like the character of your brand – how it behaves, communicates, and interacts with its audience. The essence is the heart and soul of your brand, its fundamental nature or quality. And brand positioning is how your brand distinguishes itself from competitors in the market.
Take Tesla for instance. It has positioned itself as not just a car manufacturer, but a pioneer in sustainable energy solutions. Its brand persona is innovative, forward-thinking, and bold. Albeit, I would say that has more to do with Elan Musk than any branding initiative! The essence of Tesla revolves around sustainability, cutting-edge technology, and luxurious performance. Tesla’s logo, although simple and elegant, does not alone make Tesla the brand it is today. It’s the larger narrative that brings the brand to life.
In a nutshell, a logo is an essential part of your brand, but it’s only a piece of the bigger branding picture which extends far beyond it.
What does branding mean to you, beyond the logo? Share your thoughts here!
by Miriam Hara | Sep 21, 2023 | Branding, Creative, Marketing
As a seasoned brand marketer, I’ve come to realize a fundamental truth: brand marketing is not personal.
As marketers, it is our responsibility to ensure that personal opinions do not overshadow the brand’s intended message, style or persona. Our role is to utilize our expertise and exercise objectivity to effectively promote the brand ‘on our watch’ and maintain its integrity. In my years of experience, I have witnessed that, although separating personal preferences from the brand persona is essential for success, for some, it’s not always easy!
A brand is more than just a sum of personal tastes and preferences.
It has its own character, style, and tone that define its unique identity. Picture this. You’re responsible for launching a new product (sku) as an addition to a very popular brand’s portfolio. As a brand marketer, you must objectively assess the potential appeal of the new product to the target audience and where it fits in the entire brand portfolio. You would need to conduct market research, analyzing consumer trends, and leverage your brand expertise. Only then can you make informed decisions that align with the brand’s image and resonate with the intended consumers.
Brand identity requires the same reasoning and objectivity. As a brand marketer, it is critical to prioritize objectivity. When personal opinions take precedence over the brand’s persona, we risk straying from the brand’s intended course.
As brand custodians, it’s our role to shape the brand’s character, style, and tone that connects with the target audience. We can only do this by not only understanding the brand target audience’s preferences and needs but by adopting them as the brand’s mantra. This means we need set aside personal biases and approach our marketing strategies with a clear and objective mindset.
Full disclosure—I don’t have a favourite colour!
Now, I’ll let you in on my own little branding initiative – I wear purple every day and have done so for the better part of 35 years. Needless to say, people often ask if it’s my favourite colour. As a Creative Being I love all colours equally. But the reason I wear purple is because it’s the agency’s brand colour. Over time, it has become an integral part of our agency’s persona. By embracing the brand’s colour, I not only align myself with its identity, but I also showcase my commitment to its success.
It’s essential to remember that personal opinions should not overshadow the brand’s intended message. By allowing personal preferences to influence creative decisions, there is a risk veering off course and diluting the brand’s impact. To ensure a brand’s longevity and effectiveness, the brand’s character, style, and tone must be prioritize above personal inclinations.
Avoid the common pitfalls.
Maintaining brand integrity also means avoiding the pitfalls of personal bias in design and visual elements. A brand’s logo, packaging, and overall aesthetic should reflect its intended message and appeal to the target market. For instance, I have penchant for minimalistic design. If I insisted on revamping every brand’s visual identity to align with my taste, I wouldn’t be working in a creative agency for very long, let alone 35 years! By utilizing brand expertise and adopting an objective approach towards each and every brand we are entrusted with, we can make design choices that authentically represent the brand’s character while resonating with the intended audience.
As marketers, there’s a critical need to strike a balance between personal tastes and brand persona. By prioritizing objectivity, we can effectively deliver a brand’s intended message while staying true to its unique identity. Success is measured by our ability to navigate the brand’s identity with objectivity and build brand integrity. Here’s to the power of brands and the role we play in their success! What are your thoughts? Please share them here.
