by Stephanie Fasulo | May 23, 2013 | Business Success, Latest, Social Media, Uncategorized
If you decide to take your company online you’re joining a community of teachers, learners, explorers, and open-minded people who are trying new marketing communications tools that are changing every day. Just this week alone I received numerous emails about my analytics on Facebook changing… yet again. The most frustrating change Facebook Analytics did was remove the Social Reach reference when monitoring Facebook Ads, in the Full Report mode ! Working around this new development, I was still able to find the necessary metrics I needed, in a less efficient way… a needless to say, a tad more stressful! This got me wondering on how any of us can keep up with our work while the platforms we work on everyday change so often!
Don’t get we wrong, I totally accept that being in social media, it’s what we signed up for, this diverse, ever-changing, community of social people. But how do we keep it up when there are so many other priorities in the day-to-day business of doing? Rather than depending on email updates or announcements, there are a few ways we can deal with the ever evolving ground of social media. Based on your brand’s vision and more importantly, goals that you establish, here are a few alternatives in how you can manage your social media initiatives. Picking the right one for your business will make the difference between how well you navigate the many transitions that are sure to come!
Hire someone: Hiring a designated person to handle your company’s social media specifically regardless of company size is that you can maintain a steady, unwavering pulse on social media and all the changes that happen so often. You can start off my hiring a part-time full-time person. This will allow the person to get a read on the business culture and brand voice so that they can communicate effectively.
Outsource: Like everything else in business, if you outsource to your social media initiatives to the right partner, your social media becomes their priority…and seeing that they are in the business of social media, they not only have a pulse on the changes, but they are the at the forefront of the changes and their potential impact on your business’ social initiatives. More care would have to be taken to ensure that the business culture and voice is portrayed consistently.
DIY: . I’m not saying not to do it yourself! You can be successful if you immerse yourself. You just have to know that you need to be involved with the image and online brand being shared all over the world every minute of every day. If your company is small, it can be fun and exciting to do it yourself because you can see your fan base and community build…in real time! You have to ask yourself though… is the time you are taking to do it yourself, taking you away from “your real job”…and thus short-changing the business goals?
Don’t get involved: Let’s face it, there’s always those who jump in with both feet…that would be the early adopters. And then there are those that really take a long time to get on board…and that would be the slow movers. In some cases, there are those that don’t ever get on board! I ‘m not sure if that’s even an option in today’s marketing and business landscape. After all, social media isn’t just Facebook…it’s LinkedIn, Google+, Twitter, Pinterest, MosiacHub, Reddit,Social Media Today and GuestBlog…to name a few.
If you are reading this right now you are already apart of the social media community where we all learn from each other. If there is a problem, challenge or question, online communicators… we social communicators don’t have to go very far for answers. Social Media has made us pioneers of sorts and we are all part of the same community, constantly learning and reaching out…and in fact keeping up with social media!
by Miriam Hara | May 22, 2013 | Branding, Business Success, Latest
Ever wonder how Google came up with its name? Did they think the name Google would become synonymous with information sourcing, referencing, mapping and everything in between? Is there some sort of history behind the name, or was it just a random choice?
Many business start-ups make much ado about what they should name their business… and so they should. Like everything else in business, you need to go through a process:
1) Define your business. What is it? What makes it unique?
2) Define your 3 to 5 year business objective. If you’re a consultant, it could be that using your own name is a good start…but what about after you start? If you want to eventually provide more than one to one consulting, maybe your name just won’t cut it.
3) Who is your target group? What’s their demographics…and don’t forget their psychographics.
4) Research the competition and see what names are out there in the same industry and geographical area. (Just Google it!)
5) Brainstorm and come up with a list of 10 names.
6) Take these 10 names and verify to see if the URL is taken, and if so by whom.
7) Verify if the name is trademarked within your industry and within your geographical area.
8) Get objective feedback for your top 4 names. Research for start-ups has become more affordable for business start-ups with software such as Survey Monkey and panel online advertising.
There’s much ado about the naming of businesses. I am of the opinion that the name is important, but what you do with that name is even more so. How are you launching? What media channels are you using? What’s your brand character, brand voice and how is that represented in your communications. Being first to market and being very visible when you are first to market is definitely the best approach to reap the benefits of longevity and recognition. Just to name a few: Kleenex, Coke…. and of course Google!
And just to close the opening thought of this post, I actually googled how Google got its name. Like all things in Google-like, I had many sources to choose from. The first link I clicked on was http://www.question.com/how-did-google-get-its-name-10903.html. Interestingly, I learnt that the definition of Google is quite appropriate for Google. The name Google is based on the mathematical term “googol”, coined in 1938 to equal 10100, a number larger than any practical counting operation would require.
From a wiki.answers.com, I also got more of an anecdotal story: In September, 1997, so the story goes, some Stanford grad students were helping Larry Page choose a name for his search engine. “Googolplex,” said Sean Anderson. (They’d already sensed how big this could become.) “Googol,” Page replied. Anderson, checking to see if the name was taken, typed g-o-o-g-l-e into his browser and made the most famous spelling mistake since p-o-t-a-t-o-e. Page registered the name within hours, and today, Google isn’t a typo, it’s a verb, one with a market cap of about $160 billion.
Fact or fiction, it doesn’t really matter…what matters is that Google provided an innovative product that revolutionized how information was being delivered to the masses… I doubt the notoriety or the business outcome would of been different if their name was Googol.
by Miriam Hara | May 21, 2013 | Advertising, Branding, Business Success, Latest, Miriamisms
We’ve all read it and heard it… over 50% of business start ups fail in the first 5 years. There’s a number of reasons why that happens. Rather dwelling on the negative, I rather look at the inverse and say 50% of business that do start up, are in fact, still around after 5 years. Why is that so? From my perspective, having started up a business start up 25 years ago, there are a few must-do philosophies that can be attributed to business success and longevity. Here are a few visual biz-isms from 3 ebooks published last year: Marketing Understood, Branding Understood and Social Media Understood.
Establish your definition of success before you start.
Objectives provide you with the measurement of success
Add Value.
Price becomes an issue at the absence of value
Take care of your clients, customers, audience, community.
What’s in it for them
Good enough… never is.
Raise the bar…everyday.
Don’t wink in the dark…you’re the only one who will know what you’re doing. Communicate!
Talk to your target!
You’re intimate with your business. Your consumers aren’t.
Know your audience.
You don’t know it all.
Don’t rely on conventional wisdom.
Deadlines aren’t elastic!
Mark your calendar.
Complacency in business means death.
Keep Current.
Believe in what you are creating.
Stay true.
Business in general: Are you just interested or committed?
Be wildly, passionately in love with what you do!
Be realistic.
Don’t over promise and under deliver.
Be passionate, not emotional.
It’s business. It’s not personal.
Businesses need to evolve.
Enable growth.
Business is hard work.
Business Work Out Routine.
If you would like to have all the biz-isms, you can download them here.
by Stephanie Fasulo | May 3, 2013 | Advertising, Branding, Business Success, Creative, Interactive, Latest, Social Media
So you have an idea for a social media campaign, and you’re thinking of all the millions of people you’re going to attract using Twitter, a blog or Facebook – it’s so exciting! But hold on one second, you have to ask yourself the easy questions first to be guarantee long-term success. Product vs. store branding online have obvious similarities but need to be managed differently.
Product branding online and store branding online are similar because both need to reach a specific audience, tailored especially to the individual needs and wants of the company and/or client. A product can have a fan base and followers who will support a social media presence just the same as a store ( i.e. grocery stores, furniture stores, hair salons, or retail outlets ). Product and Store branding have the same goals when trying to target specific audiences.
Content
The content for products and stores, obviously tailored to the social media strategy, can fall under similar categories and actually intertwine between lifestyle, health and beauty, healthy eating, environmental facts or fashion tips.
Ex. Ikea Canada Stores vs. Organic Make-Up Brushes.
Environmental ideas (gardening DIY idea above) on Ikea Canada’s Facebook page and the organic makeup brush products both can share similar content because they are targeting people who support the ideas, beliefs and culture of the brand they’re promoting online. With this said, both products and stores need to keep a pulse and a keen eye for the market, what’s current and trending. Both will pull in great results with these similar online branding strategies.
Products go out; customers come in.
But there are some differences between product and store branding and they’re worth remembering. The first, and most important, is a store online presence should come from the location itself. The store is a place where clients can see what’s going on, learn about in-store promotions and, with luck, be enticed enough to visit through social media efforts.
Products can be sent out, given to customers through a blog. This way online visitors can get what you’re selling right in their hands. However, with store branding you need followers and supporters to come in and see your store, see the products on your shelves and experience the service you provide. That should be taken into consideration when branding online for the greatest success. Do it right and reap the rewards!
by Lisa Wedmann | Apr 3, 2013 | Branding, Business Success, Latest
Networking: Where Business Meets Social
Networking should be an important part of your Marketing mix. It provides a great opportunity for relationship building, brand awareness and lead generation. Networking in itself can be a full-time job if you let it. Time is a scarce commodity these days. People are so busy these days that they are looking for ways to combine their business with socializing, and looking to attend networking events that will help them achieve their business goals while building effective relationships at the same time. So how do you choose which events to go to? It is important to attend the events that will provide you with the best value for your time. Effective networking demands that you know who you are and what you want before you can effectively communicate and establish a mutually rewarding, sustainable relationship with someone.
I am constantly amazed by some people that lack common sense, so here are some tips (in no particular order) that will help you with successful networking.
Be Minty Fresh
Have you ever talked to someone after they’ve had a tuna fish sandwich and raw onions? It’s not pleasant! Brush your teeth. Suck on a mint. Chew gum. Just don’t be that stinky breath dude.
Listen
When you’re in a networking situation it is not all about you. Focus your attention on the speaker and concentrate on what is being said.
Don’t Sell
You know how it drives you crazy when you walk into a store and the clerk immediately jumps on you and tries to sell you on something when you don’t even know what you’re looking for yet? Don’t be like that crazy clerk and start pitching right off the bat.
Ask Questions
Find common ground and see how you can be of value to the person you are talking to. Ask people what they do, who they know, where they’ve been, how can you help them. They may not be in the market for your particular product or service at this time but you may be able to connect them with someone that can help them with what they are looking for and vice versa.
Mingle
It is great catching up with old friends and acquaintances; but if you really want to maximize your result see out someone that you have never met before and introduce yourself.
Be Yourself
People like to do business with people that they like, so be genuine.
Be Prepared
Make sure you have enough business cards for everyone in the room. There is nothing worse than making a great connection and not having a single business card left to give them.
Take Notes
Jot a note on the back of the business card about your conversation. This will make the follow up process much easier!
Follow Up
Send a follow up email, or pick up the phone and call, within 48 hours of meeting. Remind them of where you met, what you discussed and set up a time to have a more in depth conversation of you can be of assistance to them. So many people forget this step. Don’t be that guy!
Connect
Follow them on Twitter and/or Facebook. Send them a request to connect on LinkedIn. You never know what kind of opportunities that you may attract through a networking event!
