by Miriam Hara | Aug 8, 2025 | Advertising, Agency, Business Success, Creative, Design
Unmistakably Purple
If voice shapes how a brand sounds and represents, its visual identity is how it’s remembered. In a world crowded with choices, visuals are strategy, personality, and first impression all at once. For my business... my brand, that unforgettable visual identity begins with one unexpected colour: purple.
The Layering Approach
An unforgettable visual identity is never just about what looks good on a page. It’s about crafting patterns, moments, and details that make an impression before you’ve said a word. It embodies and propels forward the brand's logo while carrying the momentum to social media communications, and advertising.
When I considered what would signal my business to the world, I started with the simplicity of a my business' visual identity. I started with a colour that was unexpected 37 years ago. It was a colour that was rarely seen or utilized in the business world yet oddly traditional. It was a bold move in the seas of grey, blue and burgundy. Additionally, I wanted a colour that sparked curiosity, commanded attention, and reflected the kind of creative courage I bring to every project.
Why Purple?
Purple wasn’t chosen by accident. It’s the signature of my brand for a reason. Throughout history, purple has signalled creativity, originality, and even a little bit of rebellion. It’s confident, distinctive, and unapologetic just like the brands I love to build. And let's not forget...purple is often associated with courageousness...with braveness.
Albeit, purple is also personal for me. It reflects imagination, a bias toward bold ideas, and a commitment to standing for something unique, not just what’s expected. It’s the heartbeat of every piece of creative, every campaign, and every brand moment we deliver.
Consistency Creates Confidence
Of course, visual identity is about more than just one shade. It’s the patterns, rhythms, and small details that turn colour into memory. Purple is the visual thread that runs through our brand. It appears in the logo, the website, event booths, even the energy of the team.Consistency is a competitive advantage. I want people to feel the brand before they even know it’s us.
Purple invites a double take. It stands out in a sea of sameness and, in our world, that matters. Clients and potential clients alike, take note of our brand colour. Unbeknownst to them, from the very first hello, we are already having a brand conversation. One that enables us to really show what we can accomplish for their brands. The use of purple is very intentional.
Visuals That Speak Volumes For My Clients, Too
Many of the brands I work with are navigating complex, crowded spaces; health, innovation, food, lifestyle, and legacy industries that can feel overwhelming and even feel a little sterile. For them, standing out isn’t just a luxury; it’s survival.
When I and my team are given to develop an unforgettable visual identity... it isn't only about colour. It's about being unexpected...and whatever that form takes. We aim to make their message impossible to ignore and giving their brand sense of confidence and cohesion that transcends vehicle. Confidence in their communications, advertising and of course, confidence for their sales force to articulate what needs to be. The visual identity is the springboard for which all brand communications (digital, print, sales) take flight. Clients have told me that our creative choices, especially the signature visual elements, help their brands claim space, spark conversations, and signal that they’re not afraid to lead.
When someone is exposed to one of my businesses' campaigns or walks into our office, I want them to feel that spark. Purple makes sure they do. It’s a colour that opens doors, starts conversations, and makes the brand unforgettable not just for me, but for every client I have the privilege to work with.
by Miriam Hara | Jan 14, 2025 | Branding, Marketing
Millennials: All Grown Up.
While Millennials (ages 27–43) may have less wealth than previous generations (Baby boomers and Gex X), their purchasing power is strategic, values-driven, and intentional. There’s much ado about Gen Z , and in fact that generation may be grabbing the lion’s share of recent headlines, however, Millennials continue to hold the real and relevant power.
Authenticity Wins. Every Time.
Winning over Millennials isn’t about flashy campaigns or surface-level appeals. For brands to earn their following (pun intended) it’s about showing up with purpose, building trust, and proving that your brand isn’t just selling something—it’s standing for something.
For Millennials, every purchase is a statement. Every brand choice is a reflection of who they are.
The Financial Reality: Value Over Volume
Millennials have entered adulthood burdened by student loans, housing crises, and rising inflation. Despite these many hurdles, they continue to be discerning consumers. They don’t just spend—they invest. Whether it’s a well-made appliance, a sustainable brand, or a memory-laden experience, Millennials seek purchases that promise long-term value.
Private-label brands have earned their loyalty not just by being affordable, but by being good. But that doesn’t mean that Millennials won’t spend on premium products— they will, as long as they can justify the cost.
Health and Wellbeing: A Lifestyle, Not a Luxury
It started with Gen X, but Millennials took health and wellbeing to the next level. Physical fitness, mental well-being, and emotional balance are non-negotiables. In fact, it’s part of their lifestyle. Mental health takes centre stage, as can be seen by the adoption of therapy apps and mindfulness tools available. Brands and business that offer genuine, holistic health solutions stand to win.
Ethics Over Everything: The Loyalty Factor
Millennials don’t just buy products; they buy into brands. Transparency, fair labor practices, and sustainability aren’t perks—they’re the price of entry for any brand that wants to have an impact with this generation.
Representation matters. We’ve seen the shift for ourselves. Advertising needs to reflect the world Millennials live in—diverse, inclusive, and real. Campaigns that merely tick boxes fail to make an impact, with no true follow up won’t cut it. Only brands that are rooted genuine storytelling build loyalty that lasts.
Technology: The Trust Currency
For Millennials, technology is oxygen. They embrace tools that streamline their lives. But convenience alone won’t win them over—trust is the true currency. A glitchy app, a complex return policy, or a slow customer service response aren’t tolerated. Any one of these, and the technology is toast.
Experiential: Redefining Luxury
Not big on designer bags or shiny watches; what’s really in is an experience. A sunset dinner, a perfectly planned vacation, or a once-in-a-lifetime adventure—these are the new status symbols. However, Millennials are still practical. Convenience, seamless booking systems, and stress-free planning tools turn travel into something worth splurging on.
The Real Question
Millennials have always been the butt of jokes about avocado toast and digital dependency. But they are so much more. You’ll find this generation quietly rewriting the rules of value, loyalty, and influence. Millennials aren’t just consumers—they’re cultural architects.
The question isn’t whether Millennials are still relevant. The question is: Are brands paying attention?
by Miriam Hara | Oct 8, 2024 | Branding, Business Success
So You’re a Market Leader
As a brand manager, it’s easy to become comfortable when your brand is riding high on a wave of loyalty with the market share and sales to prove it. But here’s the truth: brand loyalty isn’t a given and it isn’t easily earned either. Sometimes based on market conditions, being the market leader doesn’t always translate into true brand loyalty. Regardless, it’s certainly not something that remains static.
Brand loyalty doesn’t come about simply because your brand is out there – and I would go even further to say – if you’re the only one out there.
A brand loyal customer base is the result of constant nurturing, respect, and—most importantly—consistent evolution. Your customers may love you today, but if you don’t continue to invest in that relationship, tomorrow’s landscape could look very different.
Why Complacency is the Enemy of Loyalty
I have always maintained that brand is a living organism. It must evolve and grow. When a brand reaches a certain level of success, there’s a temptation to pull back, thinking the hard work is over. However, like brand, brand loyalty is a living, breathing thing. It needs attention, care, and—yes—respect.
Consumers want to feel valued, and part of that value comes from knowing the brand they’re committed to is committed to them… and is in constant improving and growing mode.
Ignoring the need for continuous investment and evolution sends the wrong message to your consumer base: “We’ve done enough.” Even if you are a brand staple, there are ways for your brand to become more than that. Consumers need to know that you’ve got their back… that your mission is always to serve up things that make their lives, easier, better, warmer, happier and effortless.
And if that’s not enough of an incentive to keep investing and growing, remember that no market is foolproof, you can count on market dynamics shifting, and competitors are always ready to pounce, when they see an opening to just nudge it and take a little bite out of your loyal following.
Loyalty is More Than a Transaction—It’s Validation
I’ve mentioned it before, even if your brand is a market leader, it’s not enough to simply assume that dominance guarantees loyalty. Consumers want to feel validated in their choice of brand, especially when they’ve been loyal for years. It’s about recognizing their support and providing them with reassurance that they’ve made the right decision. This means brand managers needs to continuously invest in their brand to maintain a constant relationship with their customer base.
The Investment That Keeps Giving
Consistent investment, whether in marketing, customer experience, or product innovation, is key to maintaining your brand’s place in the hearts and minds of your customers. This investment can take many forms. It can be through new product innovations or offerings, exclusive offers other than rebates or coupons. The investment must reinforce the values that drew consumers to your brand in the first place. It can take the form of usage tips, how to, DIY or entering in a fun contest, information that is authentic and true to the brand persona.
Your consumers are your best brand ambassadors, but they need to be reassured that their advocacy is well-placed.
By continuing to engage with your audience and offering them these reminders, you’re not just thanking them—you’re reinforcing the connection and giving them reasons to keep choosing you.
Showing Respect is Powerful
Staying relevant by evolving is one of the most powerful ways for a brand to show respect. It demonstrates to brand loyalists that their loyalty is being recognized and isn’t being taken for granted. Whether it’s adapting your messaging, launching new products, or updating your brand identity to better reflect today’s cultural landscape, keeping things fresh demonstrates to your customers that you’re in it for the long haul—just like they are.
At the end of the day, it all comes down to this. When a brand understands the ongoing relationship it needs to have with its consumer base, it doesn’t just keep them—it keeps growing alongside them.
by Miriam Hara | Jul 9, 2024 | Business Success, Communications, Social Media
Like many social platforms, the LinkedIn social platform has evolved. It launched itself as a social platform for professionals and to a large extent it has maintained that unique edge. I would argue that LinkedIn has somewhat devolved into a professional Facebook platform, with the many animal posts, inspirational/motivational posts or even sharing family milestones. But that’s a debate for another time. I’d like to discuss why we, as professionals are on LinkedIn, and what benefits that it provides.
Regardless of how many feel some posts are inappropriate for the platform, I still feel that LinkedIn is foremost a professional platform. That is how I use it as a professional and for my company.
In today’s world of hybrid remote working habits, coupled with company cell phones, the concept of the ‘cold call’ is becoming chillingly extinct. Reaching out to potential clients and trying to connect when there is no prior personal relationship or knowledge of your company is becoming increasingly difficult. Or is it?
Essentially, there are viable options for business development. We can all raise our arms in exasperation, but that leads to nowhere. Or, professionals and businesses alike must embrace the change of today’s business world and quite frankly celebrate the opportunity!
While the conventional cold call may be going the way of the DoDo Bird…. the new way of cold calling is quite liberating. As professionals our world has become way larger. The world is your oyster, and any segment you chose to pursue, a pearl can be found! No longer are we limited to geography, albeit, there are political considerations and possible limitations of transferable skills in regulated industries, but still our “professional” world is bigger. Who we can reach, how often we can become visible to our intended audience/target/potential clients has multiplied.
The Pros:
- No matter the industry, you’ll find a LinkedIn group/community that you can join. More importantly, you can participate in as a professional looking to increase your personal brand, or as your company.
- No matter where you reside, the acceptance of remote working, has provided many professionals with greater prospects that would have otherwise not have been possible, without relocation.
- The shear number of potential prospects that can be accessed via LinkedIn would never have been feasible, even by attending conferences physically and meeting face to face.
- If, finding the perfect lead is like the proverbial needle in a haystack; then, with LinkedIn, you can poke at numerous haystacks…simultaneously.
- The definition of relationship has opened up. You can now begin and have a relationship and connect with people you have never experienced a physical handshake with.
It does take effort to reap the benefits of LinkedIn, on a personal and business level. Here are the top 5:
Optimize Your Profile. Ensure that your profile is concise and utilizes keywords that clearly articulates your role. LinkedIn has its own search engine, so make sure that these keywords appear on your profile.
Keep Your Company Page Current. A company page shouldn’t sit there collecting dust. It must constantly be relevant and what is posted there must showcase company culture, brand values and mission, minimally.
Share Often. Share company updates, articles, and industry news to keep your audience informed and engaged, both on your company page and on your personal page.
Engage Consistently. Foster a community by engaging with followers through comments, shares, and discussions. Respond to inquiries and feedback to build trust and loyalty.
Build Visibility. Publish articles, create a company newsletter, promote products or services and post consistently.
Business development has definitely evolved, but that isn’t a necessarily a bad thing. I hope you found this helpful. I invite you to connect with me on LinkedIn, or connect with me here.
by Miriam Hara | Feb 22, 2024 | Agency, Branding, Marketing
A favourite analogy of mine is equating brand positioning to finding the perfect spot on a crowded beach. And the perfect spot to find is to be in the thick of the action but not swamped in the noise. Isn’t that right? It goes without saying regardless of what the product/service is, or what brand, creating a unique space in your target audience’s mind is crucial for standing out.
I think we can all agree that brand positioning is about being different. But there is more to it. More specifically, it’s about being distinctly different in a way that’s valuable to your target audience.
There are 2 distinctive brands that exemplify this eloquently. 1) Apple isn’t just another tech company; it has positioned itself as an innovator, a lifestyle brand signifying creativity, simplicity, and sophistication. Yes, Apple has Steve Jobbs to thank for that…initially that is. But I think we can all agree that Apple’s brand positioning has transcended even Steve Jobbs. And 2) Tesla has marked its unique position as a pioneer in sustainable luxury vehicles, beautifully marrying environmental consciousness with luxury and performance. Again Elan Musk has had a lot to assist in bolstering that brand position, but the Telsa resonates because it has intrinsic value to consumers.
Developing a positioning for your brand is fundamental.
How to go about doing that is not that difficult…you just need to find the perfect spot in the market place and stake your claim. Here’s a few questions that need to be addressed in order to position your brand.
Know Your Audience: Sounds simple, right? But it’s more than demographics. It’s about understand their needs, desires, and pain points. What are they seeking that they can’t find? And how can you fill that void?
Determine Unique Value Promise: What sets your brand apart? What unique offering can you provide in a way that resonates with your audience at their core? And make sure that your brand can do so, consistently.
Know Your Competitors: What other brands are out there, in the crowded market that can be perceived to be the same as your brand? And if that’s the perception why is that? And why isn’t that the case?
Once you’ve addressed the questions in the 3 steps above, you’re ready to take pen to paper and articulate your Positioning Statement: Utilizing the information you’ve collected, start crafting a succinct statement conveying your brand’s unique value, its target audience, and how it differs from your competitors.
Once your positioning is defined you need to put it out there… it needs to get exposure and it needs to be consistent across all touchpoints, from your website and social media to your customer service and product packaging.
Positioning a Brand Takes Consistent Effort.
Brand positioning is not a one-off event, but rather a continuous process. It requires routine review and tweaking. As your audience and the market evolves so does the need for your brand to evolve too.
Ready to carve a unique spot for your brand in a crowded market? Contact us!
