by Miriam Hara | Aug 5, 2015 | Advertising, Communications, Creative, Latest
Peer to peer recognition is the most flattering of flattery. There is no greater compliment than those uttered by peers.
Being creative is not owned. Although not all people will agree with this, I believe it’s a talent that is given to each an everyone of us, although it is exercised in different ways. [inlinetweet prefix=”” tweeter=”” suffix=”#CreativeRespect”]I believe that problem solving is at the core of any creative process to find a solution.[/inlinetweet] That being said, a scientist, mathematician, physician, musician, artist, painter, writer and the list goes on, are all creative. The difference is the outside perception of what is deemed to be understandability creative.
In my world, all forms of communication interest me. Being naturally curious and in business, it is both my nature and business to view intently all ads, blogs, campaigns, contests, programs that I come across. I must say, with the advent of the internet, the exposure to creative talent, ideas, concepts, designs and campaigns is astounding. There are so many creative people in the world! More and more often, there are times, [inlinetweet prefix=”” tweeter=”” suffix=”#CreativeRespect”]upon viewing a design, ad or video, I say, “Wow…I wish I’d thought of that!”[/inlinetweet] Not in envy, but in real humble respect for the thought process that resulted in such a concept.
[inlinetweet prefix=”” tweeter=”” suffix=”#CreativeRespect”]What does it take to earn peer to peer respect in the creative world of advertising?[/inlinetweet]
When viewing this list, please think of ‘creative’ as a concept, a campaign, a TV spot, billboard, digital campaign, video, an ad…
- The creative must respect the brand: delivering on its promise and persona.
- The creative must uplift the brand on its shoulders, so to speak…elevating it rather than over-shadowing it.
- The creative must be emotive so that the brand emotionally connects with its intended target.
- The creative must deliver the message whether it’s rejuvenating a brand, inciting trial, or simply building awareness.
- The creative must be simple.
Here are a few examples of what I really think are powerful creatives that capture all of the above:
[inlinetweet prefix=”#CreativeRespect #SharedWisdom” tweeter=”” suffix=””]Do you have awesome creative that you would like to share with me? I would love to see! [/inlinetweet]#CreativeRespect #SharedWisdom
by Joyce Turner-Gionet | Jul 29, 2015 | Advertising, Business Success, Communications, Latest, Marketing
Addicted to making lists? You’re not alone. We all (well, most of us) love lists. We don’t just make them because we’re busy, or because our memory’s occasionally letting us down. We’ve been ‘listing’ from the beginning.
As kids it was: “Who’s coming to my birthday party,” and we’d get busy making a list. We made impulsive mental lists — deciding we’d eat the icing flower on top of the cupcake first, then lick the icing, then eat the rest (that was the order in which I did it, my little brother did it differently). Back in the day, we had a ‘Pet the Snake’ club on the bank of a river. We’d catch a garter snake and then list names in chalk on the wall under the bridge of those who were brave enough to pet it. You were in the club if you were brave enough. Life was simple. Lists were simple.
Many of us are compulsive list makers
As adults, many of us are compulsive list makers. We don’t always write our lists down, we compose them in our head. Waking up in the morning, we think about what we are going do today: that’s a list. When we mull over solutions to a problem, we’re ‘listing’.
We regularly ‘list’ at work. Marketing couldn’t exist without lists: leads, accounts, and contacts, even a list of marketing strategies in order to settle on the best. Advertising is no different: a client brief is a list, things the client wants us to accomplish with the advertising. Advertising campaigns require all types of lists: new product names, story options, headline options, tag line options, graphic options, the list is endless. As a copywriter, my job regularly involves creating a list of product features with its corresponding list of benefits.
Outside of work, we make things-to-do lists, friends-to-call lists, books-to-read lists, grocery lists, wish lists and bucket lists. Our New Year’s resolutions are lists. [inlinetweet prefix=”” tweeter=”” suffix=”#3HListAddict”]Try going a day without listing.[/inlinetweet] Apps for list making can take it to the absurd. I recently saw a link to “5 free apps for making better to-do lists.” The link’s title got me. How do you make a better to-do list? Instead of I need to buy cucumbers, oranges and milk, should it read 3 ripe cucumbers, 2 juicy oranges and a pint of fresh milk? I’m kidding, but then again, how much instruction do we need to make a list? Lists, by nature, are meant to simplify our lives; they have a simple purpose.
Why we make lists
Psychologists say we make lists:
- So we don’t forget
- To help us feel in control
- To gain focus by prioritizing
- To prevent procrastinating
- To feel good when we cross something off the list.
Yes, I know, I just made fun of an app for making a “better” list, but Sir Richard Branson, entrepreneur and obsessive list maker, published a listicle recently. Its focus was business, but it’s apt personally too: Top Ten Tips for making lists. I particularly liked #10: Celebrate your successes, and then make new lists of new goals.
Celebrate! Crossing off a task done is worthy of celebration
When we cross everything off a list, we should take a moment to celebrate. Mostly, we don’t. We just make a new list and start the process all over again. But that ‘Wow, look what I did’ moment, the one that comes when we’ve accomplished everything on the to-do list, deserves celebrating. Isn’t that why we made the list in the first place, to feel good about crossing things off, getting things done?
A final thought. A little tongue-in-cheek, perhaps, but my favourite comment on list making was by writer Umberto Eco in an interview with Der Spiegel. He said: “We make lists because we don’t want to die.” What do you think he meant by this?
Last week, we published a blog that focussed on the new term ‘listicles’ and whether they have a place in advertising. [inlinetweet prefix=”” tweeter=”” suffix=”#3HListAddict”]Listicles and our ongoing attraction to them could be an extension of our inherent need to simplify, organize and get things done.[/inlinetweet] Let us know some of the reasons you write lists. What has been your most bizarre? #3HListAddict
by Miriam Hara | Jul 27, 2015 | Advertising, Business Success, Communications, Latest, Management
Recently, I blogged about 7 things I absolutely need in a new hire. As those responsible for hiring, we all know the things we absolutely need in a new hire and we look for them, first in the cover letter and résumé, later in the interview and the portfolio. Closer to actually hiring, we might call their personal references and nowadays, we might check out Social Media, particularly LinkedIn. All good so far. But how much are we really learning about that person? Don’t forget the quirky questions to find the quirky side of a candidate. Ask outside the box interview questions. Probe deeper.
… ‘quirky’ bears thinking about. It’s not just about being able to do the job.
A person’s intangible assets are not easy to evaluate. Most people are a little nervous in interviews. Their cover letter, résumé and portfolio are always (or should be, but that’s a subject for another blog) a best-foot-forward approach. But what is the person really like? Things you might think completely unrelated —although they’re really not — to the job they can do for you. I like to know this stuff.
[inlinetweet prefix=”” tweeter=”” suffix=”#NewHireWishList”]… it’s not just about being able to do the job. It’s about their approach to life, because a person’s approach to life is mirrored in their approach to their job[/inlinetweet].
I don’t just want to find out if the person can do the job, I want to find out how they’ll respond when asked something unexpected. How seriously do they take themselves; are they able to think on their feet? How imaginative and creative are they? [inlinetweet prefix=”” tweeter=”” suffix=”#NewHireWishList”]Sometimes, particularly in creative environments, a quirky approach makes things interesting.[/inlinetweet]
7 quirky outside-the-box interview question examples:
1. Who is your favourite Disney character and why?
2. Which celebrity has the best hair? Why do you like it?
3. What’s your favourite movie and why?
4. What’s your favourite quote?
5. Which dessert do you most relate to?
6. If you were a wine, how would you be described?
7. Where’s your favourite place in the world? Have you ever been there?
Asking questions that are outside of the box can be refreshing for candidates and enlightening for you.
What’s your secret to uncovering what lies inside a candidate? What questions do you ask to find out if they’ll fit your culture? What quirky questions do you pop into a conversation, or do you? [inlinetweet prefix=”” tweeter=”” suffix=”#SharedWisdom #NewHireWishList#3HListAddict”]What’s the quirkiest thing you’ve heard from a candidate?[/inlinetweet] Send us your quirky listicle. #SharedWisdom #NewHireWishList #3HListAddict
by Jayne Christopher Bintle | Jul 24, 2015 | Business Success, Communications, Latest, Social Media
Publicity is all around us; now more than ever. Our eyes and ears are constantly fed information from all angles – we love it – we hate it – we crave it! We create new channels, we seek out more information, more detail – we want to know EVERYTHING about the celebrities we admire and even the ones we don’t! We get to do what we only dreamt of in the past – actually interact with our favourite celebrities, through the likes of Twitter and Facebook; gaining insights into their daily lives; even what they had for breakfast! The relationship goes both ways; if a celebrity takes the time to put the effort in and actually write their own blogs, tweets and posts, they have the opportunity to build more intimate relationships with their fan base – that all important, long-lasting emotional engagement, which to us marketers is the Holy Grail!
What about if the relationship turns sour?
Although publicity can be very rewarding for both parties; taking celebrity beyond superficiality – what about if the relationship turns sour? Like any other human, celebrities make mistakes – they speak (or post) before they think sometimes, forgetting for a second how much responsibility rests on their shoulders or how deeply people will think about what they say, no matter how insignificant it may have seemed to the celebrity at the time.
I am using celebrities as an example, but the same principle goes for businesses and any other public entity. Like any relationship, it’s the way you deal with ‘bad publicity’ that can make or break your relationship with your stakeholders.
PR is all powerful, now more than ever
Public opinion is everything – opinions are shared and reviews are readily available for any product or service that you may wish to purchase. Anyone with a public profile needs to be conscious of this and place this fact at the core of their communications strategies, if their career and / or business is to survive.
I was once asked (in a panicked tone of voice) to arrange for the removal of a scathing post about the organization I was working for at the time. It was posted to Facebook by the spouse of a disgruntled member of staff. There were some significant contractual changes taking place within the organization; some tough decisions were being made to ensure its long-term survival and it’s safe to say, many of the changes were not well received. My response: 1. We cannot remove this, even if we wanted to; 2. Even if we could, people have now seen this post and responded to it. Therefore, if it was removed, we would not only be coming across as opaque, rather than transparent, but we would be perpetuating the ‘them and us’ culture we were working so hard to move away from. In short, it would be entirely counterproductive. The best way to deal with this, was to minimize the damage by pushing out positive content through all channels and ensure that we had an appropriate response to the negative post, should the press pick up on it and request comment.
In this example, the negative publicity wasn’t damaging to the organization – it had been fuelled by emotion, rather than fact and this had been immediately evident to anyone who read it. However, the manner in which the organization responded could have done so much damage, particularly to the already strained relationship with employees. As it turned out, the ‘positive publicity push’ response, raised awareness of the organization and the whole situation went on to support the justification for a full digital and social media strategy for the organization (who had been previously ‘dragging their feet’). Great!
The statement, ‘All publicity is good publicity’, is much too general
Gaining positive results from negative publicity is dependent on so many factors:
- How ‘business critical’ the negative publicity was
- How visible it was
- Who said it (how influential they are)
- How you responded
- How timely you were in your response
- How visible it was
- Who demonstrated support for you / your business – how influential your supporters are.
So, [inlinetweet prefix=”” tweeter=”” suffix=”#SharedWisdom”]’Is ALL publicity GOOD publicity?’ – Not necessarily. Like any relationship, it should be handled with care. [/inlinetweet] And the short answer – it’s complicated!
by Miriam Hara | Jul 22, 2015 | Advertising, Communications, Latest, Social Media
Origin of the word: List + (art)icle.
Are listicles worthy of advertising? It’s a question that needs to be asked simply because they resonate so well with people and that’s what we want for our advertising messages. We want them to resonate? We want them to promote action, but we also want them to be high quality content. Do listicles fit the bill?
Listicles are everywhere: in print, on the Internet, they show up in news feeds, although some argue they’re ‘masquerading’ as journalism. If you see an article headed: ‘The 10 Best …’ or ‘The 5 Most’ … it’s a listicle. The 10 Best Behinds in Hollywood, The 5 Best Orange Veggies For Radiant Skin, 22 Reasons Your Ex-Mother-in-Law Still Hates You: we all know listicles. Most of us have read a few, maybe shared a few. Buzzfeed.com, land of listicles, offers some truly bizarre ones. This morning’s was: 13 Photos of Terrifying Shark Eggs! I didn’t read it; wasn’t sure I could handle seeing an egg with the power to terrify me so early in the day. But is this form of content creation credible. Is it serious?
Easy to digest, light on cerebral calories
Webster’s defines a listicle (yes, the word has made it to the dictionary, online at least) as “an article structured in the from of a list, typically having some additional content relating to each item.” [inlinetweet prefix=”” tweeter=”” suffix=”#3HListAddict”]Listicles are like popsicles for the soul: guilt-free treats. Colourful, easy to digest, available in a variety of flavours, light on cerebral calories and consumed with no effort. [/inlinetweet]Mostly, they’re just plain fun. You get sucked in because you’ve been wanting to lose weight and the canny listicle language got you: “10 easy ways to lose that last 10 pounds”. The point is, though, it got to you.
My newspaper, a relatively conservative one, also seems to be big on listicles lately. In the last few months, I’ve seen:
- 3 ways to benefit now from historically low interest rates.
- How to shake a dynasty in 10 easy steps: the Alberta election and why it all went wrong for the Progressive Conservatives.
- 10 ways to make people really like you at work
We’re busy. We like reading short, snappy bites that make their point quickly
The jury is probably going to be out forever on listicles, particularly in the realm of journalism. [inlinetweet prefix=”” tweeter=”” suffix=”#3HListAddict”]But we love lists and listicles are essentially expanded lists. We’re busy. We like reading short, snappy bites that make their point quickly.[/inlinetweet] (Think bullet points: there’s a reason we use them. They deliver key points quickly and succinctly.)
The venerable New Yorker sums up our attraction to listicles perfectly: “The article-as-numbered-list has several features that make it inherently captivating: the headline catches our eye in a stream of content; it positions its subject within a preexisting category and classification system … it spatially organizes the information; and it promises a story that’s finite, whose length has been qualified up front. Together, these create an easy reading experience, in which the heavy mental lifting of conceptualization, categorization, and analysis is completed well in advance of actual consumption …”
Hmm! That sounds a lot like advertising’s job. So do listicles have a role to play in advertising? Some say they do!
Listicles are “a great tool to reach consumers”
From an Advertising Age guest post: “… news syndication company Mobiles Republic showed that consumers are “news snacking.” The study showed that while new consumption is increasing, consumers are checking the news for a shorter amount of time. They’re hungry for news but “snack” throughout the day. Listicles can help feed their appetite. It appears listicles are here to stay and advertisers should take note. They’re a great tool to reach consumers.” Why?
I’m summarizing the author here, but I’ve linked to the entire article farther below:
Listicles …
- Are social in nature and easily shared.
- Engage consumers, typically with something that resonates.
- Can reach the right consumer at the right time with the right message
- Allow advertisers to be creative.
- Can work across platforms.
Listicles are here to stay, and advertisers should take note
Chances are, now you’re thinking about them, you’ll see listicles in places you hadn’t noticed them before. Or at least, you’ll recognize them as such. What’s your take? Listicles have a place in advertising?
[inlinetweet prefix=”” tweeter=”” suffix=””]Send me the best listicle or listicle ad you’ve seen this month. #3HListAddict[/inlinetweet]
A few more lively listicle commentaries:
From Forbes:
Five reasons why millenials love listicles
From The New York Times:
In defense of the listicle
From the Smithsonian:
Listicles that went viral long before there was an Internet
by Miriam Hara | Jun 26, 2015 | Branding, Communications, Latest, Social Media
When is too much, too much? Have we reached the over exposure point? Nowadays we get “news” (perhaps a better word is “info” since whether it’s all “news” is often debatable) from so many different sources. We see the same celebrity on TV, on magazine covers, on websites, in commercials, we get them tweeting, they post on Facebook. Often, it’s to the point of nausea … the celebrity has achieved over exposure. Malcolm Gladwell coined the phrase the ‘tipping point’ years ago and it stuck: “the moment when an idea, trend or behavior tips, and spreads like wildfire.” Over-exposure is like a tipping point gone wrong. Suddenly, things come to a head and everyone’s sick of hearing about that celebrity. When things reach this point, you actually get an outcome opposite to the desired reaction. Fans experiencing celebrity fatigue are turned off, tuning out any more news on that celebrity. They accuse the celebrity of chasing the “star light” (or hogging the limelight). Too much exposure is, in effect, too much.
The same is true for technology. We’re all (most of us) tech-savvy. Information is quite literally, always at our fingertips. Over stimulation leads to information fatigue, leading to an inability to process any more information. We live in an age of instant technological accessibility. I was reading a piece in the April/May 2015 issue of Marketing, written by Russ Martin. He was chatting to Michael Howatson, CD at Toronto’s Sapient Nitro about overstimulation. A couple of lines stood out for me: “Now that everything from toasters to cars is web-enabled, there’s a surplus of data being thrown at consumers who are already nearing their capacity for information.1” I was amazed to read: “Humans take in 27,000 times the info every day that a person in the 1500s would have.2” 27,000 times! No wonder we’re overwhelmed. The chatter is unending. In fact, where will it end? Imagine getting up in the morning and having your toaster speak to you! Don’t laugh, it’s closer than you think.
Never have we been so connected to so many people (and so many things!) at any given moment. Granted, there’s an upside, especially when it comes to keeping family connections vibrant, maintaining long distance relationships and ensuring business growth. But there’s a downside and it’s dramatic: the line that once defined work/life balance is becoming blurred … sometimes non-existent.
Yes, technology-enabled accessibility has had a considerable positive impact for businesses and brands trying to break through the clutter.
Reaching people and building rapport has never been easier. However, our customers’ minds are already taxed by the barrage of emails and text messages that pour into their business and personal lives daily. Now add to that the additional rivers of extraneous media chatter channeled through to them from all access points –radio, TV, our PC, phone, iPAD, tablet, even newspapers, books and magazines.
For business, the social media channel is accessible to all and that has made customer accessibility effortless. That being said, businesses and brands may still be using outdated “objectives” in this new world.
I agree with Howatson: As a business and a brand, “If what you’re doing doesn’t solve a problem or make your customers’ lives better, then don’t do it3”. I’d add: Don’t risk your business or brand becoming labelled a star-light chaser … splashed everywhere, but with no good reason.
If nothing else, I hope this post was helpful and insightful. Maybe it will resonate with you, perhaps start a conversation in your business, as the Marketing piece resonated with me. If your brand is a rising star, be wary of burn out. Heed the adage: too much of anything is never a good thing.
1,2,3 Quotes are from Marketing, page 26, April/May 2015; marketingmag.ca. Our apologies, for some reason, even with our subscription, we couldn’t pull up the link to pass it on.
