Advertising agencies are marketing industry specialists. Being a marketing specialist, they can easily learn and understand the industry which they have to “communicate” and in today’s environment, engage in. Advertising is about marketing. Marketing is about; 1) asking the same questions, regardless of industry… 2) listening to the answers those questions garner, 3) respect them… and 4) develop, create and design accordingly. Whenever I read an RFP (Request for Proposal) that states that only agencies with “industry-specific” experience need apply… I have to ask myself why…? Isn’t partnering with an advertising agency suppose to round out the “marketing team”, providing expertise that is not in-house?
An agency’s role is steeped in marketing and as such, marketing is the specialty, regardless of industry. Agency traits such as creative, marketing, campaign development, media strategies is what an ad agency should be measured by… industry knowledge can be acquired and taught. The client is truly the industry expert providing industry knowledge outlining the key parameters and the industry challenges. That doesn’t give leave to the advertising agency not to do their due diligence and gain knowledge. Don’t get me wrong… a marketing ad agency can and often do become industry specialist… however, they can only keep their nimbleness, their creative edge, their ability to push the envelope if they continue to work in many industries, across the various medium, and cross platforms. It’s just the nature of the advertising industry and its basic positioning and premise… staying fresh, current and more importantly, providing creative competitive edge.
I do get it… Industry specific agencies don’t have the learning curve of industry knowledge. However, ad agencies that are non-industry specific are used to learning quickly and becoming subject-matter experts in a very short timeline. It’s the nature of the ad business. Industry specific agencies don’t see the “industry” in a new light, and therefore do not push the envelope… Non-industry specific agencies think that what hasn’t been done is possible… and if they do their homework, they understand how they can make it work within the guidelines of the industry regulations.
Isn’t an ad agency’s whole “reason of being” (raison d’être) about providing their clients with a marketing competitive edge?… in positioning their product/service/business, or generating more visits to the website, increasing brand awareness, generating greater ROI, increasing sales traffic…? How are all these initiatives industry-specific rather than marketing specific?
I believe hiring industry specific agencies is flawed. Even if they know the industry, they are often confined to their non-disclosure agreements and even if they’re not, their integrity shouldn’t allow them to share the knowledge.
Selecting a marketing specialized advertising agency, provides greater agility in the creative approach which will add a new perspective in brand, branding, advertising campaigns, media strategies, conceptual development. A marketing specialized ad agency will provide added depth of knowledge and strategies. They aren’t complacent…. they’re never bored… or become defeated because they work in different industries, different media, different campaigns. Their depth of strategies are cross-industry and some of those initiatives can often be tweaked and adapted to another industry….which provides that industry with an innovative approach!
If you’re looking for a doctor… you’ll definitely want a field specialist!… When looking for an advertising agency that is relied upon to provide businesses and products with the creative edge, seek out ad agency that specializes… well…. in advertising!
Whether I’m watching television, driving on the highway or opening a magazine, I am exposed to advertisements. In a consumer world this constant exposure has now become the norm. However, with the immense bombardment of advertisements, it has become increasingly difficult to grab the public’s attention. Having ads that are overwhelmed with information doesn’t help either.
Companies always want to make their brand as attractive as possible, but sometimes the detailed information behind the product is not worth mentioning. Cramming too much information onto an advertisement usually produces more harm than good. When I look around and examine the ads that grasp my attention best, I begin to see a common trend; simplicity works. This is especially so for a company logo.
Graphic designer Lucien Bernhard pioneered the idea of simplicity in advertising when designing a poster for the Priester match company. His initial concept featured a setting made up of a checkered table cloth, an ash tray with a lit cigar emitting smoke in the shape a of woman, and finally the matches on the table. After analyzing his own design, Lucien began to reduce certain elements one-by-one from his ad as his scene contained too many distractions. All that was left in the ad were the matches with no other image supporting the product but the brand name and the connotations of the brand itself. Hence, the Priester match poster is a great example of how sometimes it’s best to just “keep it simple.”
We live in a fast-paced market…but when is good enough not good enough? With the new way of communication, technology has starting re-writing our language and the way we communicate, especially in professional communications. That is totally acceptable, as language too must evolve with the needs of the society it serves. It wouldn’t be the first time that the English language has changed. Today, we communicate so fast when we text message, tweet, post Facebook updates… this need for speed makes us just want to get the message out to our audience, regardless of spelling, grammar, punctuation.
Maybe I am showing my age… however, I believe that there is increasingly a blur between our personal communications and our professional communications… and really that shouldn’t be. Business is business, and if you start your first impression with a typo or poor grammar because it’s an e-zine or digital media, it doesn’t make it all right.
Is misspeling and poor grammar accepaible in bisiness? Okay, I jest. I know that this is really an extreme, but believe me when I say, even one misspelled word sends out the same message as a whole bunch misspelled words, poor grammar and even poorly written copy.
Below is an e-blast message as an example. Shouldn’t brilliant ideas also include great execution? Does having no rules imply that anything goes… and with it your brand and business? When I received this I was shocked.What is proper etiquette here; do you gently tell the sender/author that they have a typo?Recently I caught the same saw the same sort of issue on a Linkedin profile and and I sent a private message. Isn’t Linkedin a professional environment where the first impression counts
Bad spelling, poor punctuation and grammar can say many things about your business…it’s not talking about you… and it says that you do business carelessly. When we communicate on the internet, 99% of the time it is done by the written word. Spelling errors in business will make you appear unprofessional. Avoiding common misspellings and grammatical errors ensures that your writing is clear, precise, and comprehensible, making a positive impression on readers, which is particularly important in business communications. What’s the issue and how hard can it be? It couldn’t be any easier to check spell and re-edit your grammar with all the tools like spell check found in most and all software… It’s not 100%, but at least it’s a start.
The need for speed and cutting costs have made businesses accept good enough and I don’t believe that’s a good strategy. Think about the investment that businesses make about building their brands/business only to have it undermined by the need to communicate to their potential customers/clients quickly. At the end of the day that’s a high price to pay.
Am I starting to show my age? Am I not going with the flow? I’d like you to share your comments about this.
Last week there was much talk about the Super Bowl and specifically, of the Super Bowl TV commercials, which is the reason for this post. Over the years, the Super Bowl TV advertisements have been conceptualized beautifully and superbly executed. They have made us laugh, made us talk about them around the “water cooler” and now they have made us “share” them.
The best advertising campaigns are those that show the brand’s features by illustrating the benefits into a memorable 30 second TV commercial, print advertisement, radio advertising, or an online/social media initiative. In short, the ads must be developed to have a one track mind: Brand Recall. Has the creative raised the Brand to be the ultimate star or did the storyline and the execution or special effects become the star? If there are too many creative elements; creative, copy, special effects, design, or information which intrude on the “space”, then you may not necessarily lose your target audience… but you will lose the opportunity of making sure your ad builds brand awareness and recall. This is true of a 30 second TV commercial, billboard campaign, print campaign or online initiative.
Developing campaigns is part of the marketing process, so it’s important that advertising strategies are in line with the marketing plan. It is an extension of the Brand. It must communicate the marketing message though Brand’s persona and its reason to believe. It must without any exception make the brand memorable… not the ad. The objective of any creative commercial advertisement is to Brand Recall. A couple that come to mind are:
Almond Joy and Mounds Ads created an advertising jingle that became their slogan. “Feel Like a Nut” 1980
In all of these the creative integration of the features, the promise and the benefits and concept all in one. The Brand is totally integrated.
Next time you are involved in assessing a brand campaign for any media… ask yourself if the proposed concept asks of its audience to do too much to get to the creative message and to your Brand. Here’s a quick checklist:
Is your Brand Logo and Brand Name prominently featured?
You really don’t want your target audience to say….what was that ad for?
Does it speak to your Brand’s persona?
Is it too funny? Is it too casual? Is the ad fresh, innovative within the context of your brand?Does it use the right colours?
Does the creative premise take the product’s features as the main theme?
What is your brand’s competitive edge…its unique selling point and does the advertisement speak to it.
Does the ad have a single focused message?
You really can’t say it all. Make sure there aren’t too many messages vying for attention. Equally important, is the ad taking off on a creative track that has nothing to do with the intended message. Does the ad show the benefit/experience/promise. Don’t forget, what’s in it for the our intended audience and their psychographics.
Is the message on brief?
Don’t get caught up in the beauty of the copy or the cleverness of the ad. If it’s not on brief. Then it’s off.
Share with me what you feel is the best advertising campaign (TV, Radio, Social Media, Billboard or Print) you’ve seen that show fabulous creative concept with strong brand recall.
One of my favourite marketing statements: Having a product and not advertising it… is like well… it’s like winking in the dark. You know you’re doing it… but no one else does! Advertising your product delivers awareness and the fact is… awareness sells.
How to build brand awareness?
Get your brand out there! Converse in media (social media, print, radio, tv… or all!), engage consumers by creating brand critical mass and prompting them to go to the store… checking out an online contest or calling in for a meeting. Advertising is essential in the marketing mix of achieving and building brand loyalty. It goes without saying that you can only have brand loyalty if you have brand recognition and consumers try your brand. Advertising is really just about getting your brand and brand position out there… to reach the consumers who hold value for your brand or service. Social Media has evolved the conversation and has provided a new channel, opening a slew of possibilities in achieving brand awareness: interactive ads such as online banners, viral video and mobile apps. Your website is at the hub of all activity, whether derived fromtraditional or new media. All this ‘new’ is still cradled with basic marketing sense: the message still must be clear, the audience identified, the strategy must be focused and the objectives have to be defined.
Brand awareness initiatives along with a deep innate understanding ofpsychographicsare the basis of how to market a brand, service or company. It’s imperative that your target audience identify with your brand, so that it becomes part of them, of their culture and resonates with their lifestyle. Simply stated… your brand needs to show up!
Designing for a niche is a well-targeted sales strategy. When your product caters to too many targets, the customization becomes diluted and your product doesn’t stand out. Nowadays, with so many options out there, you really have to make what you’re offering reach out and grab your target’s attention.
Because of its specificity, a collaborative, agile niche market design that really speaks to consumers at a deep level is long lasting.
Print, news and web are changing the game, demanding more comprehensive design materials that allow for interaction, and the reflection of social media integration. It’s not all about pretty pictures. But whether it be print, web, packaging or specialty products – the niche is a lucrative place to look.
Engaging an optimal audience is also possible through niche marketing. As reported by the Globe and Mail, when designing women’s shaving cream packages, Toronto Agency Juniper Park took little things into account like the fact that women shave in the shower – easy gripping – and that they like scented products – colourful variations.
Reaching out to a target in this way creates deeper dialogue between its members – who are already more invested in the product than the norm. Said Paul Kemp Robertson, editor of Contagious, in a article over at Marketing Magazine: “The beauty of niche is you get people who are very engaged and create thicker connections…The smaller the network, the thicker the connection.” These are the people that will pass along the information with others they think will be interested, because they are.
Like most successful marketing, the key is having that agile perspective. To really put yourself in the shoes of your target, and create something distinct that they will want to share and discuss.
