by Miriam Hara | May 27, 2025 | Advertising, Creative, Design, Marketing
Defining Design Strategy
After over 36 years at the helm of 3H Communications, there are certain truths in our profession that have endured the test of time. Creative concepts aren’t pretty pictures… and design isn’t decoration. When design lacks intention, it will be sure to miss the mark. Every curve, every hue, every seemingly simple design choice happens by the exercise of expertise and free will.
Whether it’s making the bold choice of a deep indigo, the placement of a logo, a typography selection or the subtle curve of a package corner, every decision carries weight and purpose.
Behind every great design there is a rationale. A thought process that bridges creativity with strategy.
Marketing of Design.
Design strategy articulates what must be visually contextualize. What are we trying to achieve? Who are we speaking to? How will this design help us get there? It sets to align the visual elements of a brand with its mission, values, and goals. It takes abstract ideas and transforms them into visual articulations that are compelling, working together cohesively to tell a story and drive action.
Without strategy, design risks becoming a disconnected series of aesthetic decisions. Ultimately nice to look at, missing the mark in becoming a powerful tool for communication, differentiation, and long-term brand equity.
Ask ‘Why’ Always.
Think like a 3 year old and continuously ask Why? Why this shape? Why this texture? Why this spacing? Every answer must add to the bigger picture, whether it’s solving a problem, evoking an emotion, or influencing behaviour.
A curve on a package may very well be visually appealing, but it just might be about making it easier to hold or subtly creating an organic flow that aligns with a natural product promise. A colour isn’t just a shade, it’s a signal. It can calm, energize, or provoke.
Design Driven by Intention.
When intention leads design, it shows. It feels cohesive. It feels confident. It simply works well. At 3H, design intention is simply our process.It’s not just about how something looks. It’s about why it looks that way. Brands that endure do so because their design foundations are executed properly. Design strategy catapulted by intention ensures that even as trends shift, the core brand message remains intact.
Why It Matters.
We already live in an over-saturated world where consumers are bombarded with visual stimuli every day. Design without intention is noise. But design with intention? That’s where magic happens.
At 3H, our philosophy is simple: design is a strategic tool. Every project, no matter how big or small, starts with intention and is guided by rationale. We design with purpose. And in a world that’s always looking for the next big thing, that makes all the difference.
by Miriam Hara | May 27, 2025 | Design, Marketing
by Miriam Hara | Mar 28, 2025 | Business Success, Marketing
Canada Local, buying into it is trending, imagine that! That’s one silver lining in all this chaos and craziness with our southern neighbour. Canadians are finally waking up to the power of buying Canadian. We’ve always had the resources, the talent, and the ingenuity to thrive. But for too long, “buying Canadian” has been more of an afterthought than a movement. That changes now. Because when global forces shake us, we don’t crumble, we double down.
Buy Canada Local: Understanding the various Maple Leaf Labels
In the frenzy of supporting the Canadian economy and Canadian businesses, let’s get clear on what’s actually made in Canada. Those tiny labels on the packaging? They matter. Here’s what they really mean:
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“Product of Canada”: Think more than Maple Syrup Ontario or BC Wines. Any home grown local business falls into this category, artisans, entrepreneurs and that are regionally, provincially or nationally minded, in both in packaged goods and business to business. You can’t get more Canadian than this. This means 98% or more of the product’s total direct costs, including ingredients and processing, originate from Canada. If you want to truly support Canadian farmers, manufacturers, and suppliers, this is the label to look for.
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“Made in Canada”: A little looser. The product was manufactured or processed here, but the ingredients? They could be from anywhere. However, at least 51% of the total direct costs must be Canadian. A step in the right direction, but not quite homegrown.
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“Prepared in Canada”: The most flexible of the claims. The product was assembled or cooked in Canada, but most of its components were sourced globally, including the USA. But it also means that being prepared here… provides and optimizes Canadian jobs.
Bottom line? If you want your dollars to matter and fuel Canadian businesses, “Product of Canada” is your best bet.
The Brain Power Behind the Maple Leaf
Canada can take a page of the hundreds of individual self help and validation books! As a country we really don’t value what we are all about, looking always for validation externally. Our humble-nous has been so ingrained we’ve lost the ability to recognize our true strength and value.
The real problem? We haven’t fully embraced ourselves yet. And that’s where the real identity crisis begins.
We are the first to acknowledge our worth in terms of raw materials and of course, natural beauty. But Canada is a powerhouse of innovation, creativity, and entrepreneurial grit.
Think Shopify, a homegrown e-commerce titan that’s revolutionizing online retail. Or DeepMind, the AI powerhouse with Canadian researchers driving global advancements. Even Cirque du Soleil, an international entertainment phenomenon, was born out of Canadian creativity.
It goes without saying our sense of humour is second to none, having provided millions of people with the best laughs with the most awesome comedians.
From AI and biotech to sustainable manufacturing and entertainment, we have been at the forefront of some of the most groundbreaking industries in the world. But unlike other nations that shout about their accomplishments, Canada tends to shrug it off and blush.
It’s time to change that.
When Buy Canada Local… Really isn’t
Think about it. Some of our most iconic brands we’ve all grew up with, aren’t actually Canadian-owned anymore.
Hudson’s Bay Company: A Historical Past owned by the USA
Founded in 1670, Hudson’s Bay Company (HBC) is North America’s oldest company. It practically wrote the book on Canadian commerce. But in 2006, American businessman Jerry Zucker acquired HBC for $1.1 billion. Two years later, NRDC Equity Partners, another American firm, took over. It may still feels Canadian. But its ownership says otherwise.
Tim Hortons: More American Than You Think
Tim Hortons—the brand that fuels our hockey rinks and morning commutes hasn’t been fully Canadian for years. In 2014, it merged with Burger King under Restaurant Brands International (RBI), a Canadian-American multinational. Yes, RBI is headquartered in Toronto, but its corporate roots run deep into American soil.
So, next time you grab that double-double, know that while the nostalgia is ours, the ownership isn’t.
Buy Canada Local Your Purchase Statement
Every dollar spent on Canadian products is a direct investment in our economy. It creates jobs. It sustains industries. It ensures that the families who grow, manufacture, and innovate here continue to thrive. And in a time when economic uncertainty looms large, that kind of impact matters.
This isn’t about waving flags or blind patriotism. It’s about making choices that keep our economy strong, our communities thriving, and our identity intact.
The Silver Lining
Trump’s tariffs may have set off alarm bells, but they also sparked something else: realization. We don’t need to rely so heavily on imports. We don’t need to play by the rules of an unpredictable trade partner.
What we do need? To recognize that Canada has its own rhythm, its own strength, its own identity. We’re not just an add-on in the global economy. We’re a force.
So, Elbows Up. Choose Canadian. We all have a part in making this time a turning point in Canada’s history.
by Miriam Hara | Mar 11, 2025 | Advertising, Agency, Marketing
Test Marketing Needs a Great Concept
It’s always exciting being part of something new. To have a brand venture into a new territory. Reaching out to new audiences with a brand is bold. Often, media costs and full outreach takes dollars… and that’s where test marketing comes in. Suddenly everyone’s talking numbers, timelines, and geographic reach. SO what about the creative?
If you’re rolling out a test market without fully investing in the creative, you’re not testing your brand’s true impact. You’re just guessing. And guesswork has no place in serious strategy.
The Pitfall of Ignoring Creative
When implementing a test market, the focus is often on logistics: which channels, which regions, and what budget. Those things matter, for sure.
But here’s the thing: they only matter if your creative concept is strong enough to deliver
We all know this: creative isn’t just a pretty picture or window dressing. It’s the most essential element in any campaign. Creative is the core of your brand message. It’s what your audience will see, feel, and remember. Skipping over creative development, whether to test a channel or save budget, is a costly mistake.
Think of it this way: placing a “meh” ad in prime real estate is like putting up a billboard with a dense paragraph of unreadable copy. Sure, your brand is in the right place, but without compelling creative, it’s not going to grab attention or make an impact.
“Good Enough” Isn’t Good Enough
Think of it this way. You’re trying a new channel, like TV, radio or digital, to reach new audiences. These are people who may not be familiar with your brand. What kind of impression do you think a lack lustre ad will make?
Test marketing is about seeing if your idea can resonate, but resonance starts with a strong, compelling message, and that’s all about the creative, not the media. (albeit, they need to go hand in hand).
Half-hearted creative efforts lead to muddled results. Instead of testing the potential of your idea, you’re testing a watered-down version of it. So when that version fails to connect, you might assume the whole idea doesn’t work, when the real issue is that you didn’t give it the chance to shine.
Test Marketing isn’t Tactical
It’s tempting to think of test marketing as a purely tactical exercise. You’re testing TV vs. radio, or digital vs. print. But here’s the truth: channels don’t sell ideas, creative does. The channel is just the stage. The performance rests on your creative concept and execution.
If you’re exploring a new medium, your creative has to adapt without losing the core essence. TV needs visuals that captivate. Radio requires messaging that paints pictures with words. Digital demands agility and interactivity. Print needs to speak volumes. Regardless of the channel, all creative adaptations must be remarkable and memorable. The best campaigns understand the nuances of each channel and craft creative that works within them while staying true to the brand.
Test Marketing: Show Up Like You Mean It
Your test market audience doesn’t know they’re part of a test market. For the audience, this is the first impression of your brand. And if you show up with “just good enough” creative, that’s the impression they’ll walk away with. Think of test marketing as opening night for a smaller crowd. You’re not rehearsing; you’re performing. Show up like you mean it.
Creative Is the Test
So the next time the you’re working on a test market initiative, pause and ask: is the creative ready? Is it compelling? Does it reflect the brand’s essence and true personality? Without great creative, you’re not testing your campaign’s potential. You’re testing what happens when you don’t take your own idea seriously.
Test marketing is a chance to learn, refine, and validate. But to get real insights, you need real effort. Don’t just dip your toes in the water. Commit full on. Dive in with creative that makes waves!
by Miriam Hara | Feb 18, 2025 | Branding, Communications, Marketing
A True Brand Isn’t Optional
The word “authenticity” has finally had its run, being overused to the point of dilution. However the concept of authenticity and its intention is prevalent in many corporate boardrooms.
Out of the ruins of authenticity comes a stronger value… a greater commitment for brands to strive for. The emergence of the True Brand.
A True Brand isn’t an adjective, like I always say: brand is a living, breathing organism. A True Brand holds itself to a standard that embodies truth in everything it does.
True Brand: The New Standard
True Brands go beyond saying who they are; they show it. Every choice, every action, every interaction is an opportunity to affirm that truth.Truth isn’t optional for brands anymore. In a world where audiences are skeptical of polished promises, truth is the foundation of connection.
To be true is to resonate deeply with audiences, not by mimicking trends or chasing clicks but by standing firmly in what a brand genuinely represents. To my way to seeing, truth isn’t static, and neither is brand. It evolves as a brand grows, yet it remains rooted in the brand’s values.
True Brands Live in the Details
A True Brand communicates in ways that are as quiet as they are powerful. It’s not just about campaigns or catchy headlines; it’s about the details that whisper a brand’s character. Think about the colours that form the visual identity, the tone of voice across platforms, and the experiences created at every touchpoint. These elements must work in harmony, consistently reinforcing the brand’s truth.
True isn’t perfection, it’s intention. Audiences connect when they sense alignment between a brand’s promises and its actions. It’s in the little things: a company’s sustainability practices, how it treats its employees, or how it handles mistakes publicly. Each moment tells a piece of the story.
Beyond the One-Way Conversation
Audiences today expect to take an active role in the brands they support. They don’t just want to hear what a brand has to say; they want to feel heard. A True Brand creates space for dialogue. It welcomes feedback, adapts where needed, and stays accountable.
This two-way interaction doesn’t dilute the brand’s truth. Quite the contrary, it strengthens it. It shows that the brand’s truth isn’t about control; it’s about connection. The more transparent and engaged a brand is, the more it resonates with its audience.
True Brands Build Emotional Connections
The power of a True Brand lies in its ability to live in the hearts and minds of its audience. Truth, when woven into every fibre of a brand, becomes magnetic. It attracts loyalty, not because of clever marketing but because of genuine alignment with audience values.
This emotional resonance doesn’t happen overnight. It’s the result of consistent actions that reflect truth over time. When audiences see this consistency, they trust, and trust is the most valuable currency a brand can have.
Living the True Brand
Becoming a True Brand is a life long journey. It requires:
- Commitment to Values: A brand must know its core truths and let them guide every decision.
- Consistency in Execution: From design to messaging to customer experience, every element must align with the brand’s truth.
- Courage to Evolve: Truth doesn’t mean rigidity. It means growing in ways that remain true to the brand’s essence.
- Openness to Accountability: True Brands embrace transparency and are willing to own their missteps and make amends.
Truth as the Future of Branding
The era of authenticity has passed; we’ve entered the era of the True Brand. It’s not about saying the right things; it’s about being the right thing. Brands that understand this shift will thrive, not just because they meet expectations, but because they exceed them through a deep and lasting connection.
To be true is to be timeless. To be a True Brand is to live in its truth so fully that it needs no explanation, yet garners what is most coveted: recognition.
by Miriam Hara | Feb 4, 2025 | Branding, Communications, Content, Creative, Marketing
The marketing space is totally immersed with buzzwords that seem to dominate the collective thinking for a few years and then eventually fade away. Over the past decade, “authentic” has been that word—a term so pervasive that its over use has now made it obsolete and un-authentic.
‘Authentic’ in Marketing
I can distinctly remember that I first came across the Authentic word, in 2015, while working on a re-branding project. I also distinctly remember thinking that if something is authentic, then why do we need state it? But that was just me, remembering one of the creative writers telling me that ‘ if we have to say we are cool, maybe we aren’t?’
All musing aside, pinpointing the exact moment when the marketing world collectively embraced “authentic” as the new buzzword is difficult. Suffice to say, the rise of ‘authentic’ coincides with emerging consumers‘ growing desire for genuine, transparent interactions with brands. Forbes cited in a 2017 article, that consumers didn’t just want a product; they wanted a story, a purpose, and a brand they could believe in.
The Emergence of the Generational Shift
Brand marketers recognized that the up and coming consumers, Millennials and Gen Z, valued transparency and honesty. This word encapsulated the direction and the winds of change of how brands needed to evolved to maintain relevance (another buzzword).This shift led to marketing strategies that showcased behind-the-scenes content, user-generated stories, and missions aligned with social causes. The term “authentic” became synonymous with trustworthiness and relatability.
The Word of the Year 2023
Authentic. I remember writing an article on Merriam-Webster declaring “authentic” as the Word of the Year in 2023. And not only an article, but vlogs as well. The dictionary noted a substantial increase in searches for the word, driven by discussions around AI, celebrity culture, identity, and social media. That same year, Harvard stated “rizz” was the word the year 2023, but that word never gained the notoriety of Authentic.
The Kill of the Buzz
As every brand jumped on the ‘authentic’ bandwagon, the term began to lose its impact. When “authentic” is used to describe everything, it starts to mean nothing. When the emerging consumers no longer are emerging, but becoming the generation with biggest consumer power, reflection and change is natural. As Millennials and Gen Z take leader ownership, questioning the sincerity behind brands’ claims of its ‘authentic state’ was bound to happen.
After all, actions always speak louder than words.
The very essence of being authentic—being true to one’s own personality, spirit, or character—was overshadowed by a promotional approach to appear genuine.
Beyond this Buzzword and the Next
So, what’s beyond this buzzword and the next? It’s to recognize that saying a word doesn’t it make it so. There’s work to do behind any word that becomes the next coined term. In reflecting over the last year, I do believe that there is a shift. Many brands have done the heavy lifting and are really embracing the actions that are synonymous with the concept of authentic. From sustainable packaging to embracing causes that reflect the values of consumers.
The Buzz Kill of Authentic
Although the word may have reached its saturation point in the marketing space, the principles it represents remain vital. It’s time to let go of the jargon and embrace the real essence of the next buzzword in practice, not just in jest. After all… if you are cool, do you need to say you are?
