by Lisa Wedmann | May 28, 2013 | Advertising, Branding, Business Success, Interactive, Latest, Social Media
Most of us are familiar with Morse Code, that mystifying alphabet where letters are represented by a combination of long and short signals mostly called dashes and dots.
Typically we’ve seen Morse Code used in movies where the distress signal S.O.S, three dots, three dashes, three dots is sent and a rescue is made.
What made Morse Code so popular in movies is that it could easily be sent in a short time and get an immediate response. The tool was adaptable. You could use a hammer on a pipe or a flashlight. Whatever worked.
Poignantly when Morse Code was retired in the nineties, the French Navy’s final message was “Calling all. This is our last cry before our eternal silence.”
Obviously they hadn’t heard about Twitter where silence has been replaced by a deafening roar.
And talk about immediate response.
In 140 characters or less, Twitter provides a quick and easy way to get your message out to clients and potential clients.
OK I’m sold. What are you waiting for? Let’s get tweeting right?
Not so fast, before you do anything else you must develop a TwitterMarketing Strategy and Plan.
Begin with your marketing objective and build a Twitter strategy around that objective. What do you hope to accomplish with your Twitter Campaign. This is the most difficult to establish since your objective will set the tone and your approach to tweeting.
On the plus side having a strategy makes it easy to manage your account since you do not have to second guess yourself when sending out a message. This also makes it easier for multiple people to manage an account while keeping it consistent with company goals and branding.
In creating your Twitter Strategy and Campaign consider:
How will your landing page look? Will it include photos?
What is the name of your Twitter account? Will it reflect your business name and brand in a way that makes it easy to remember? This may seem obvious but is it easy to spell?
How will you get followers?
What are the keywords associated with your account? This is an important element since these keywords will attract the right followers.
What type of tweeters will you follow? Will you follow only those who work in your industry or will you include others?
How often will your post?
What type of information will you post? Will you post about specials or sales, news events or other comments about your industry?
Will you be provocative to stimulate feedback?
Will you block irrelevant or spam accounts?
What is your policy on “Favourites”? This is strategically important since each time you favourite someone’s content they are notified and your name is in front of them.
What are the rules for abbreviations? Will you develop a lexicon of common terminology and abbreviations for your business that you will use consistently to promote your brand?
Will you retweet and if so what type of information will you share?
These are just a few examples of what to include in your Twitter Marketing Strategy.
This is your first step in a quick and easy way to get your message out and you won’t even need a flashlight.
by Stephanie Fasulo | May 15, 2013 | Business Success, Interactive, Latest, Social Media
Admit it. At least one time during the course of your social media twitter campaign (or tweeting on your personal account) you’ve asked yourself: what am I going to tweet right now? Even the most experienced social media expert must ask themselves: “geez, what IS going on in the world today?” Great writers get writers block and even the most seasoned novelists need to ask themselves what is their next book series is going to be about. It’s okay to admit that sometimes, we just need some help to find that great content and share it among our communities and Twitter friends. I put together my personal 5 Easy Steps in locating that great content:
Step One: It is important once you’ve logged on to your Twitter account to take time and read the posts your community is sharing. You follow these accounts for a reason, and it is important to stay engaged with them. If you’re mindlessly adding followers and not actually reading their content then you’re not doing it right. The point is to use this information. Share it, spark a conversation or debate; you’ll get some great content to share and you’ll make a few new social relationships in the process.
Step Two: Make a habit of reading the news outlet Twitter accounts. CNN, The Globe and Mail, Huffington Post, Anderson Copper, even Barack Obama just so you know what’s happening and what is going on in the world. Your Twitter content can be diverse and adding some news can add quality to your account and attract other people to read your posts.
Step Three: Bookmark your favourite blogs. We all know in a busy day, life is much more simple when information is a click away. Why not take advantage of that? You’ll be more inclined to look if your daily blog hit-list if it’s staring you in the face and sitting up on your bookmark toolbar. It’s an easy step that can ensure you great content once, twice or three times a day!
Step Four: Think outside the box for inspiration. My personal favourite website to spark some new content is Pinterest. When in doubt, Pinterest is an awesome tool to research techie updates, health topics, recipes and even check out company’s Pinterest accounts. There is also sharing platforms like Reddit, ScoopIt….the list goes on and one. Just pick your favourite.
Step Five: Don’t forget about the real, page flipping hard copies! Magazines, newspaper, essays, and white papers. These are published monthly and the content is forever there ready to read…bringing up old articles and talking about new ones is a great way to be creative with content and find journalists online and share what you’ve read and make a potential new relationship.
Update: This article was written well over 5 years ago…and things have since changed. Here is an updated comprehensive article on “12 Digital Content Strategies To Elevate Any Brand” which adds some timely and relevant value. You can check it out here: https://presentationgeeks.com/blog/12-digital-content-strategies-to-elevate-any-brand/
by Stephanie Fasulo | May 9, 2013 | Advertising, Interactive, Latest, Social Media
Pinterest is a virtual tool that provides an extraordinary sharing platform like no other. 3H has a Pinterest account where we dedicate boards to our pins about useful business to business content. Our strategy is to engage and inspire followers, business-related or not, and give an insight to the marketing, advertising and social media world from our perspective. We recently updated our 3rd eBook “Social Media Understood” with a board of 38 pins of tips and tricks for building an online brand. There are some really awe-inspiring quotes… and I’d like to share some with you here and if you like the sample, you’ll check out the rest right here!: http://pinterest.com/3hcomm/social-media-understood/
#5/38 Niche is where it’s at: This is the most important benefit and feature of the Social Media channel. Social Media is truly all a about finding your niche…and building your community…no matter how big or small. If you want to push a product or idea you’ve got to speak the same language as your customers and online fans. When you find your grove, don’t leave it – build on it.
#13/38 Social Media is not a popularity contest. As much as we all want thousands of followers, it doesn’t mean anything if you’re not connecting with your audience and building solid relationships. A twitter account boasting 10,000 followers may not be able to engage all 10,000 in the way that a smaller account of 500 followers can. It’s about engagement and influence. It should always be about quality, not quantity. You want to make sure people are actually listening to you, reading and reacting to your content. Great content breeds followers.
2/38 Get out there. This is a great one: Get out there!! Don’t be afraid to learn as you do. If you wait to learn about it all, you’ll never jump in…. or out! Don’t just tweet and post and expect results – you need to do your research, find bloggers, influencers and jump into the social-sphere of communication. Be different, stand out and reach a curious audience with a positive tone and an up-to-date experience. And oh…by the way, this is my way of getting out there!
There are great and easy pointers in our eBook “Social Media Understood” and we invite you to look it up on our Pinterest account.
Happy posting!
by Stephanie Fasulo | May 3, 2013 | Advertising, Branding, Business Success, Creative, Interactive, Latest, Social Media
So you have an idea for a social media campaign, and you’re thinking of all the millions of people you’re going to attract using Twitter, a blog or Facebook – it’s so exciting! But hold on one second, you have to ask yourself the easy questions first to be guarantee long-term success. Product vs. store branding online have obvious similarities but need to be managed differently.
Product branding online and store branding online are similar because both need to reach a specific audience, tailored especially to the individual needs and wants of the company and/or client. A product can have a fan base and followers who will support a social media presence just the same as a store ( i.e. grocery stores, furniture stores, hair salons, or retail outlets ). Product and Store branding have the same goals when trying to target specific audiences.
Content
The content for products and stores, obviously tailored to the social media strategy, can fall under similar categories and actually intertwine between lifestyle, health and beauty, healthy eating, environmental facts or fashion tips.
Ex. Ikea Canada Stores vs. Organic Make-Up Brushes.
Environmental ideas (gardening DIY idea above) on Ikea Canada’s Facebook page and the organic makeup brush products both can share similar content because they are targeting people who support the ideas, beliefs and culture of the brand they’re promoting online. With this said, both products and stores need to keep a pulse and a keen eye for the market, what’s current and trending. Both will pull in great results with these similar online branding strategies.
Products go out; customers come in.
But there are some differences between product and store branding and they’re worth remembering. The first, and most important, is a store online presence should come from the location itself. The store is a place where clients can see what’s going on, learn about in-store promotions and, with luck, be enticed enough to visit through social media efforts.
Products can be sent out, given to customers through a blog. This way online visitors can get what you’re selling right in their hands. However, with store branding you need followers and supporters to come in and see your store, see the products on your shelves and experience the service you provide. That should be taken into consideration when branding online for the greatest success. Do it right and reap the rewards!
by Lisa Wedmann | Apr 1, 2013 | Advertising, Branding, Creative, Interactive, Latest, Social Media
CASE STUDY: A Quebec Brand: Adrien Gagnon Part II
A new Adrien Gagnon for today’s Quebecer!
Adrien Gagnon, the Quebec Natural Health Products provider for over 60 years, found themselves losing their relationship with Quebecers. As such, they needed to reposition their brand to the Quebecer of today, providing a contemporary and youthful image.
The first step was to re-brand their logo and their positioning (click here to find our more).
The Second step was to take that new look and feel and establish its presence throughout the social media channel and enhancing a stronger online presence.
1. Website
Adrien Gagnon is all about health and wellness so we re-designed the website to embody their brand values and represent the companies main selling point of Natural Products. To accompany the logo’s new look and feel we created a fresh looking website with new colours. The goal was to create a new vibrant look that speaks to health and vitality.
2. Social Media
We revamped Adrien Gagnon’s social media presence by changing their Twitter, Facebook and Youtube look. Creating banners and profile pictures to mirror the look and feel of the website and new logo gave a boost to the social media efforts already visible for Adrien Gagnon. In February, we participated in Hearth Month and created a month of themed posts that represent Adrien Gagnon’s health and wellness values.
From concept development, graphic design to positioning statements, we deliver solid re-branding strategies that are sure to embody your brand values and get your brand noticed!
by Jenna Elberson | Mar 8, 2013 | Advertising, Branding, Business Success, Interactive, Latest, Social Media
The “Trend”. More brands are turning to social media to reach more of their customers through trending, they are not realizing the impact 1 tiny misspell or mistake can make.
Already in 2013 we have seen many social media fails. While they bring in a good laugh for the public, for the brands or companies it can be hugely embarrassing and worse.
Some of the biggest mishaps of 2012 were awarded with a SUXORZ awards at the New York social media show. Yes, just like the Razzies which are awarded for the worst movies of the year, prizes are now awarded for #socialmediafails!
Here are just a few of the recipients…
Belvedere Vodka
Belvedere thought it would be great to throw their hat into the meme ring. But when your fans mistake your “meme” as a promotion for rape an apology just doesn’t cut it.
Credit: SUXORZ
Tip: Think it through. When attempting a comical ad piece, think about your audience and what your brand is trying to convey. Ask yourself what is the goal of this promotion and go from there.
Susan Boyle
They say any press is good press. For Susan Boyle, her trending hashtag was the talk of twitter (and won her an award). #Susanalbumparty was one of the top trending topics last year. If you can’t see why… look harder.
Tip: Pick more than 1 hashtag option. When thinking of trending a topic, pick a few options to find the perfect fit for your campaign or promotion. Proof read twice, then a third time, even five times. Then have a group of people review them to. Fresh eyes are always helpful. The goal is to choose a hash tag that is legible and easy to understand.
McDonald’s
Look before you leap should be the motto for all social media campaigns. McDonald’s attempted to engage their followers by asking for heartwarming stories with the trending hash tag #McDStories. The hashtag quickly trended with negative stories and backlash and the campaign was pulled after 2 hours.
Tip: Understand that people like to complain more than praise. Tread carefully when asking for feedback or any type of response on Facebook, Twitter or Google+. Word spreads quickly in the age of social media.
Know of any other social media snafus. Please share them here!
