by christine | Nov 19, 2012 | Business Success, Interactive, Social Media
Great, you now have your Facebook, linkedin, Twitter, Pinterest accounts in place. Fingers on the keyboard and ready to write and hit that submit button. Stop! So now what? Well, you may want to hold off on populating all those accounts. Why, you ask? Well, did you prepare a social brief? How do you know if your audience participates on all the accounts you have signed up for? Have you been monitoring their social media activity on different social communities? If you’re not sure, let’s step back a bit …You develop briefs for print, TV, web, and mobile, so don’t forget to write one for social. I know it can be overwhelming, but if you can create a social strategy that will keep you on point, and you have the talent to help you implement your social accounts, you will become a great social listener and your audience will appreciate it too!
We’ve all heard the phrase, “Content is King”, well before content we need to focus on developing that strategy. This will give you the means and ability to make sense of what you are trying to do, what is the purpose of your social media marketing. By creating a social listening strategy you will understand the importance of “really listening”. In social media, listening is your guide through the continuous online conversations taking place on many social media platforms, being alert and one step ahead, will keep your brand strategy fresh and competitive. Focus on these key steps for success:
1. Who is Your Target Audience(s) and which social platforms to use: Once you have determined who your audience is, it’s imperative to focus on where to engage your audience online. As said earlier, don’t just start opening accounts to social platforms that don’t reflect your brand or your target audience. This could have a negative impact on your marketing campaign and diminish your brand. Research where your audience is already active, capture this data and customize your social media accounts to adapt to your audiences’ socializing habits.
2. Identify the influencers: These are the people who follow, share or friend you. They are more important than the actual volume of traffic. Determining who your influencers are will make all the difference in your listening strategy and ultimately how affectively you have captured the information and affectively communicated with your target audience.
3. What are the keywords and trends in your social world: You want to validate the topics and conversations that matter most to your brand and document them as potential keywords. You then need to determine through social listening if these keywords reflect or resemble the “social speak” that your audience is interested in. Keywords should reflect what’s important to your brand. However, you need to compare your word selection to that of what is being used by your audience. Don’t think traditional marketing here, or specific naming conventions used throughout the industry. Look for real words, used by real people. This approach will help you communicate more successfully with your target audience.
So now that you have your social strategy in place and the talent in place. You can now start selecting your accounts and write content. Make sure you keep it up-to-date and current with specific topics that tie into your brand and relate to your social users…use your customer’s speak, not marketing lingo and always keep it fresh. This will keep your brand on target with your audience…You also need to take a pulse on your brand as it stands today, consistently monitoring social sites that talk about your brand, making sure that your online reputation is strong, active and fresh.
Also, keep in mind that socializing on the Internet is not limited to the traditional social media platforms. Don’t forget about the community blogs, forums and posts, these areas all require your focus and interaction keeping up with conversations across the web to maintain a strong brand presence online and off. Keeping up with what your customers are saying about your product or service will keep you informed and honest about your brand. Yes, this is time consuming, but in the end, the best investment for you to apply, and to keep your brand honest and on target.
Now you are ready to get back to your keyboard and write, and make your Brand a “Social” listener.
Let me know how your social listening strategy has worked for you (do’s / don’ts) and links you might want to share with us pertaining to this topic. Thanks for listening.
by Madi Secareanu | Oct 11, 2012 | Advertising, Business Success, Events, Interactive, Social Media
Although traditional marketing and advertising campaigns are still effective, many programs and companies are now relying on digital marketing tools and approaches to implement their marketing strategies. In the vast digital realm, it can sometimes be difficult to identify which program, tool, network or approach to leverage to meet your objective. Marketers sometimes feel that they have to do it all or risk losing out on an opportunity, but marketing is about finding the right strategy and the right approach to reaching brand objectives and this concept has even more weight when it comes to digital marketing.
So in the digital space, which must-have marketing tools do organizations need for a successful digital marketing strategy?
Web Analytic Tools
Analytic tools, like Google Analytics can provide valuable insight into the success of your digital marketing campaigns. From tracking the click-through rate (CTR) of a digital ad campaign to monitoring website traffic, using web analytic tools to keep track of your numbers helps you identify what works and what doesn’t. Compared to more traditional, non-measurable types of marketing, campaigns that have tracking ability can deliver better reporting structures that help marketers hone in on where to focus their efforts. In the world of web analytics, more integrated solutions are now being offered, such as Optify, Hubspot, Acton to name a few, allowing for an integrated approach to measuring the effectiveness of your digital initiatives. A word of caution here: Tracking and analytic tools doesn’t necessarily achieve more effective results! Strategy and creative still play the most significant role in achieving objectives.
Email Marketing
Email is still one of the most efficient and effective ways to engage your customers and prospects – if you use the tool in a creative or informative way. When it comes to attracting new clients and maintaining great relationships with exiting ones, email marketing campaigns can be very effective. Companies can take advantage of email campaign managers like Mailchimp and Campaign Monitor for their easy-to-use editing features and subscriber management tools to help them stay connected with customers and deliver campaigns like newsletters and promotional blasts. More recently, inbound marketing is more utilized as a term and a tactic. Rather than just pushing information out, the more effective strategies that push information out with an intent of initiating engagement onto your website, with the ability not only to track open and click through rates, but also to evaluate where potential customers go… and to capture their information.
Digital Advertising
Now more than ever people are spending more time online and on social media networks, either on their computers or their mobile devices. Digital advertising is a way for companies to reach more consumers and get measurable results. However, with the onslaught of so many digital ads, all with the new trinkets, bells and whistles, internet browsers are getting wary. Impressions still matter when assessing digital properties. The beauty of digital advertising still remains its targeting flexibility. With many digital spaces, as with Facebook ads, companies can target specific locations, interests(psychographics) and consumers with more precision than traditional advertising could ever offer. You can slice and dice niche markets to the minutia. Again, I have to say, the ability to achieve the performance you set is based on your strategy, creative and execution.
Social Media
This one is obvious – you can’t ignore the giant marketing prowess of social media. With a vast variety of tools and promotional possibilities, social media has emerged as arguably the most powerful marketing tool in today’s digital universe. From Facebook, to Twitter, LinkedIn and Pinterest, the social media giants offer companies a valuable and effective way to reach consumers on a more relatable, engaging and exclusive level – with the ability to track and measure all efforts.
Many companies are just starting to explore the digital marketing possibilities available to them and shifting from traditional to digital campaigns. I would add a word of caution here, to approach marketing as it always has been approached, integrating parts of all channels to make a better whole. It goes without saying that Digital Marketing is one area that cannot be ignored – digital is where the customers are and where the future of marketing is evolving and as marketers it’s important to own that space.
What digital marketing tools and efforts does your company apply? And where do you see the future of digital marketing going?
by Madi Secareanu | Oct 3, 2012 | Interactive, Social Media
There was a time, in the world of advertising and marketing that when it came to B2B marketing, the strategies were quite different from B2C marketing techniques. However there’s a shift that is occurring in the marketing world and it is all because of the emergence of the digital platform and yes, social media.
Today, content marketing is a strategy that can be applied effectively to both types of marketing concepts.
Now more than ever, companies are focusing on content marketing as a way to carve out their position in the marketplace, support their SEO initiatives and build valued relationships. Content marketing is a straightforward concept but only successful if it is properly executed.
What is content marketing?
Content marketing is a strategy that leverages the creation and sharing of valuable industry-related information. Its objective is to help your company position itself as a thought leader and to ultimately generate sales. Much a like a Professor publishes reputable papers in her field that add to her credentials, content marketing can help make your company a go-to resource; an expert in its field. It’s a way of educating clients and potential clients about the field.
What is the objective of content marketing?
Taking on content marketing as a strategy is a way for your company to attract and convert potential clients into clients, and clients into repeat buyers of your products or services.
What are the types of content?
Here are a few examples content marketing material examples that your company can develop and implement.
- Newsletters: Create and send out a monthly newsletter to customers and potential customers. But don’t focus only on “what’s new” in your company; try to keep your customers posted about new industry trends and changes. This will show your customers that you are up-to-date and knowledgeable and have the latest techniques that bring real value to them and their business success.
- White Papers: Traditionally used in B2B marketing, white papers are a great way to help customers understand a concept or to promote a specific product or service that your company offers. They are designed to educate, persuade and to identify a problem or opportunity. Preparing a white paper and positioning its content (your service or product) as a solution is a great way to subtly pitch to customers and potential customers.
- Courses and Webcasts: Again, helping to position your company as an industry expert, developing a course or a webcast can be a great way to generate leads and keep current customers informed. A company can either offer these for free or for a charge. Be sure to focus on topics closely related to your industry, or the industry that your clients belong to as a great way to add to your thought leadership strategy.
- Publish a Blog Book: If your company publishes a blog, which itself is a content marketing technique, you can consider putting together a book that contains some of your most informative blog posts. It can be sent to potential clients or current customers and used as a reference piece for important industry information and insight.
- Publish e-books: With mobile technologies and tablets now being the norm for many readers, publishing an e-book can be great way to tap into a tech-savvy market. Target your audience with relevant topics and maybe even create a series to keep them coming back for more. Asking readers to fill out a bit of information before downloading is also a great way to generate leads. Here at 3H we publish a series of e-books that showcase what we call “biz-isms” – concise doctrines and philosophies that can be applied to marketing.
Regardless of what form your content marketing materials take, the real success or failure of a content marketing strategy relies on the content itself. If the content is not written well, properly executed and compelling then the efforts simply won’t pay off. Create strong content and you will begin to see results. If the content is strong enough, customers may not even look at it as a marketing sell technique.
Do you leverage content marketing as a strategy? What materials do you produce?
by cassandr | Sep 14, 2012 | Branding, Business Success, Creative, Interactive, Social Media
When you hear someone say the word Pinterest, what comes to mind? In most cases your probably thinking stay at home mom, or even your grandmother. Am I right? The service is a little more than a showcase of favourite recipes and clothes.
Things have changed. Many businesses are taking advantage of Pinterest’s highly visual platform to build brand awareness and enhance their reputation. Yes, another social media platform your business needs to be present on…I can just hear the collective sigh out there! Don’t despair. Leveraging Pinterest for your business, and establishing your presence, your promotions, and share-able content creation is easily doable. Before outlining the first you must be convinced that your business needs to be on this platform.
So why use Pinterest?
Many businesses have finally jumped on the Pinterest bandwagon. The main reason is Pinterest does something no other social media does. It presents consumers with images in a simple, fast and easy to consume manner. Brands embrace it because it tells a compelling story that allows for interpretation for each consumer, thus starting a one-to-one conversation.
1. Establish your Presence
One of the strategies for using Pinterest is to first make sure you are projecting the right business image. This can’t be stressed enough. Keep your profile professional, this includes your photos, name, pins and so on. All these aspects directly reflect your business, so it’s important to follow these guidelines.
2. Picture Promotions
Many businesses today are taking full advantage of Pinterest for a number of reasons. Many people are now making use of promotions. To start utilizing Pinterest for business promotion is simple. Just organize a promotion for your fan base, and make sure it provides them an incentive to post their own images of your products. You can also use your Twitter and Facebook pages to market your promotion beforehand to grow your community.
3. Content
On Pinterest it’s important that the boards you create reflect your business or area of expertise. This can either make or break your success of your marketing campaign. It’s key in choosing boards that are related to your niche, and it wouldn’t hurt to follow brands that are related to your business.
Summary
Pinterest platforms user base is growing exponentially, which means it’s time for more businesses to take the plunge, and get started. Here are some key words of advice: Put your best foot forward through sharing valuable images and video. Remember, the old adage… a photo is worth a thousand words… and a very powerful marketing tool.
What do you think of Pinterest? Can your business benefit from it, and how? I’d like to know.
by cassandr | Sep 13, 2012 | Advertising, Branding, Business Success, Interactive, Social Media
Everybody is still talking about Facebook and it doesn’t seem to be stopping anytime soon. Yes, people use Twitter to jib jab… but ultimately you need a home base for online social persona… and an extension of your website.
A fan page is great way to connect with your users and a place to advertise your business, post pictures, videos and connect a variety of your other networks at one central location. But in order to do this effectively, you must have a solid number of followers so you can maintain the momentum of engagement. So how can you go about that?
Create Contests
To add value to your fan page you have to ask yourself for what reason are users going to join my page, aside from brand loyalty? You don’t want just to be a gateway for offering resources. A great way to create participation is through offering coupons and contests specifically to Facebook users. This is key in enticing existing fans to engage… and more importantly reach and get consumers to join.
Many stores offer their fans coupons on Facebook that can be used in store, providing an added reason as to why the consumer should join. For retailers, it’s a great mechanism to collect a customer database for future promotions. Coupons require consumers to click the coupon, which re directs them to a page where their contact information is required prior to the coupon being downloaded or sent.
Post Regularly
Like Twitter, and various social networking sites you must post regularly in order to attract new fans. In most cases two to three times a day is plenty, you can post more than that … however there is a direct correlation between the number of posts you post and how much time you spend on your page. You can also use the social media management software Hootsuite that can schedule your posts releases, although there’s a school of thought that suggests that fans feel that this is less authentic and isn’t perceived as favourable.
Respond
The easiest way to show your Facebook fans that your listening to what they have to say is to simply “like” their response. You could also just write a written response, it’s up to you. Again, being authentic is the best way to blend in with your fan base . Either way you want to show your fans that you pay attention with what they have to say, and stimulate discussion.
Include Surveys
One of the best ways to engage your audience is through surveys. People like sharing their opinions. With that in mind why not hold a poll on your page. In order to create discussion its best to stick with open ended questions that people can go on and on about. Make sure you keep people up to date with the results of the survey, again to keep them engaged and wanting more.
What tactics have you found useful on a Facebook page? We want to hear from you!
by cassandr | Sep 7, 2012 | Advertising, Branding, Business Success, Interactive, Social Media
In today’s day and age there are tons and thousands of blogs and growing. So how do you drive traffic to your blog? This is the million-dollar question that everyone asks.
Many people think that all you need is a catchy title about a popular topic, add in some popular search engine keywords and there you have it.
Well, it’s not that simple. Below are a few tips in building traffic to your blog.
Before getting started let’s begin stating the two basic reasons as to why regular readers follow blogs. Firstly, useful information is key in attaining followers and secondly highly engaging entertainment. If your blog substantially lacks either one of these don’t expect to get many followers because you won’t. You will need a different approach and a lot more brainstorming before reaching the next stage of building traffic.
Another key element in building traffic is you must be an expert in the particular topic you are talking about. There’s no sense in writing a blog if there’s no main focus. If too many unrelated topics are posted you will likely have an audience that will be very fragmented.
If your blog lacks expertise you’re just calling for trouble so, don’t expect to have an audience at all. But most importantly, have a focused direction.
If your blog offers valuable information, has a key focus then continue reading on about the tips and tricks of building traffic to your website.
1. Write Posts That People Will Want To Read
This sounds like a no brainer, but you would be surprised how many people forget to provide headlines and copy that will be interesting to your audience. If you write posts that the reader will find interesting they will likely come back and visit your blog regularly. That is only if you write often and regularly.
2. Use Twitter, Facebook and Google+ to Share Your Posts & Find New Connections
All three social networks attract a vast range of internet users around the world.
These networks which also be referred as “content distributors” meaning they can help you spread the word about your blog. Taking advantage of putting these networks will surely lead you on the path to success. Here’s how!
- Firstly, if you’re not already registered on these accounts I suggest you do so.
- Make sure you fill as much of these profiles as you can otherwise they will not look credible.
- Remember to connect with users on these sites whom already share a professional relationship, and begin following industry luminaries, and influencers.
- Share content with your peers especially anything that you feel is interesting enough to possibly go viral.
3. Optimize Your Posts for Search Engines
It is important when writing blog posts that you remember to optimize your pages for search engines to find them. I can’t stress this enough but you must include relevant keywords. A rule of thumb is to not overload your post with too many keywords or words that have not relevancy with what your talking about.
4. Tag Your Posts
It takes literally a few seconds to do yet people still don’t spend the time doing so. Adding tags to your blog posts is worth the time in terms of building additional traffic to your blog. They’re also key to helping readers find your blog when they are specifically searching for a topic, and can be easily picked up by search engines.
There are plenty other tips and tricks for building traffic to your blog. These four tips mentioned above are simply a good place to start and by no means the only ones. The blogging world is constantly changing and if you want to get to the top you must continue to read up on these trends.
How do you build traffic for your blog?
